I went to see Tiana for highlights during my first visit to the salon and was happy with the result. However, when it came to the bill, I was charged an additional $30+ for styling that I understood to be included. I was told another stylist had to do the styling because Tiana ran out of time. This extra charge was not mentioned beforehand, even though I had reviewed an itemized estimate that Tiana wrote at the time of making the appointment. Given that the appointment was already quite expensive, the unexpected charge was frustrating. I later contacted the manager and was eventually refunded, but it took additional time to resolve. Afterwards, I was told I could no longer schedule with Tiana and was offered appointments with other stylists instead. read more

Still going to Chroma and having my hair done by Jaime, and very happy with both! Highly recommend!

Jaime is amazing!!!! I've been with her for about a year now and will never go to anyone else! She's taken my SUPER dark hair and gotten me to an ashy/icy blonde that I love! Jaime is always so courteous and mindful of keeping your hair healthy while still achieving your hair goals. She's kept my length and improved the health of my hair so I have the hair of my dreams. She's so chill, and as an introvert, it's such a relief to have a stylist you can vibe with without feeling pressured. She communicates clearly and makes sure you're comfortable and happy every step of the way. HIGHLY RECOMMEND!!! read more

Chroma Salon - Hair Salons Near Me - Edmonds, Washington

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Tiana has such amazing talent when it comes to hair color. She is able to take my visions and turn it into something beyond expectations. This last visit I gave a general idea of what I was looking for and left the rest to her creative process and she did not disappoint. I get so many compliments from strangers about my hair. I definitely spend more time in front of the mirror admiring my hair bc of her. read more

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TIANA IS INCREDIBLE. She took my all over chaos hair and turned it in to something absolutely gorgeous and multi-dimensional. She listened to me and gave me something above and beyond what I expected. 10/10 recommend Tiana for vivids and an amazing cut. read more

Chroma Salon - Incredible cut, color, & style by Tiana at Chroma Salon in Edmonds. - Hair Salons Near Me - Edmonds, Washington

I've been going to see Tiana at Chroma a few years! Every goal I've had for my hair she has guided me to achieve. I couldn't recommend her highly enough! She listens, cares, and is beyond knowledgeable! Love this Lady! read more

I tried to book an appointment for a whole week. I tried on the website, but never got confirmation. I called multiple times, but no one picked up, I left messages, and no one called back. Sent an email, never got a response. Please do better with your customer service. read more

This is a fantastic salon! Bright and airy with a great location in Edmonds, WA. Amber has been my stylist for a while now and this is the first time in my life I have truly liked my hair. She is so attentive and understands exactly what I am looking for in a haircut. She is a very observant and intelligent person and I feel so comfortable with her. Also, Maria from Chroma Salon does my mother's hair and she is so pleased with her hair. My mother stated that Maria gave her the best haircut of her life. I am not exaggerating the fact that this salon is a must for anyone looking for a professional, creative and kind salon experience!! read more

I was so excited to come in and get my hair cut by Maria as my mom has been coming to her frequently. Upon coming in Maria was professional and kind but unfortunately did not give me the haircut I requested making me leave in distress. I wanted to get my hair cut shoulder length and gave creative freedom with my only request being I HAD to be able to put in up in a pony tail for my job and it is a requirement of my workplace. I left with a very short bob and a whole 3 weeks later I am still struggling at my job due to the lack of awareness Maria had in the importance of my hair length. While kind, I would suggest going elsewhere if you are looking for a receptive stylist who can understand the importance of what you need from them. I know I will Not be back. read more

Maria gave me exactly what I wanted. She was very kind and talkative. Not too talkative - the perfect amount. Explained everything she was doing. Even had a different stylist come check her work to make sure it was perfect. Will definitely go back to see her. read more

Amber cut my hair today and I feel like a whole new gal! I've seen her 2 times now and never disappoints to make me feel like a 10. She always checks in as we're working through the cut to ensure the final results are what you're wanting. read more

Chroma Salon - Hair Salons Near Me - Edmonds, Washington

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Tiana ruined my hair. I went in with shoulder length hair for a trim and came out with an inverted bob. She didn't listen to a word I said, she just did her own thing and gave me a cut that was popular in the 80's. I look like I have a bowl on my head. To top it all off she tried to convince me that hair grows 1" a month so it would mine would grow back by summer. My hair doesn't grow 1" a month, I don't know anyone that does., read more

I just had my second haircut, and first color appointment with Maria at the Edmonds Chroma Salon. I am thrilled with the results! The haircut was as excellent this time as it was the first time, truly the best haircuts I've ever had. The color job was equally impressive. Maria did a great job recommending what type of coloring to go with, thoughtfully answered any questions I had and carefully explained styling techniques and haircare tips. I'm so grateful to have found such a talented, knowledgeable and pleasant stylist! read more

Update from late 2021: Still not practicing COVID protocols. I went in solely to pick up products and the stylist, who was working with a client, walked over to the counter near me and the cashier, took off her mask, blew her nose, and walked (maskless) back to her customer before putting her mask back on. I didn't see her sanitize her hands. If you need to blow your nose, go into the bathroom. Wash your hands thoroughly afterwards. Put your mask back on before going back into the salon. Needless to say, I won't return here even for product. read more

Amber did such a great job on my hair! She gave me the cut I was wanting and I love the curls she did. The store is well kept and Amber keeps her station very clean. I would highly recommend Chroma Salon and get your hair done by Amber! read more

Chroma Salon - Hair Salons Near Me - Edmonds, Washington

DO NOT GET A BLONDE HAIR SERVICE FROM JAMIE. Unfortunately I had a really disappointing experience at this salon with Jamie. When I called to schedule I specifically asked for someone with blondes, and I was already a icy platinum blonde to begin with it was a little yellow when I went in just because I hadn't used a purple shampoo in a while, I wanted to add a little dimension to the root and still have my hair match my blonde extensions which I brought in. She turned my hair dark gray and the picture I provided doesn't do justice. So not only was it an insanely bad experience it was also highway robbery! I spent $300 dollars on a shit job. I will NEVER go back to a chroma salon again as long as I live. read more

Chroma Salon - In the photo I have my icy platinum extensions and you can see how gray my hair was, it was even worse in outside lighting. - Hair Salons Near Me - Edmonds, Washington

This place is Awesome. I was able to get a last minute appointment on Christmas Eve, thanks to the incredible Amber and I believe her name was Kat? From the amazing service, to the beautiful salon, and the great Convo, it was a lovely experience. The only complaint is the price is a little steep for me but I truly appreciate them getting me looking much better for my vacation!!!! Thanks so much Amber, Kat and everyone at the salon!!! read more

Bummed out by the lack of communication / responsiveness from this salon. I have been trying to schedule an appt there for a few weeks. I called numerous times and left 2-3 voicemails. I finally got through today, and was left on hold for 15 minutes (finally had to hang up). The online appt scheduling didn't work on my phone, either. I love Aveda salons and recently moved to Edmonds, so I thought this would be a great fit, but I'll need to look elsewhere, unfortunately. read more

On 2/15 /24 I had a miserable experience with Jamie. She was extremely rude and unprofessional. Level 5 pricing but level 1 service. Many reviewers had similar experiences. read more

My review is specifically for my experience with Denise D. I've been getting my hair lightened and trimmed for a couple of years with Denise now. Denise is professional, makes you feel comfortable, really listens and does all that's possible to make you happy with the outcome of your investment in the service. She is very solid at lightening and cutting hair. I typically get my hair foiled for a well blended cool tone blonde. I understand she also does balayage and I hope to get that next - now that my hair is where I want to maintain it. I have medium to long hair and she also gives me a trim that includes shaping and thinning the weight, when needed. My natural brown is dark and warm and she's been able to achieve a cool tone for the highlights, which is 100% important to me :) What I enjoy most about Denise and why I continue to work with her, is because she is very nice, pleasant, listens to my needs and wants, and does her very best to deliver the résults or set me on a reasonable plan of how to achieve a desired look. Thank you Denise for your patience and the ability to share my vision - for my hair. :) read more

I've been going to Tiana for years and can honestly say I never leave disappointed. She is exceptionally talented in both cutting and coloring hair. Her balayage technique is amazing. The placement of color not only looks beautiful when done, but makes the grow out more natural. Tiana also looks out for the integrity of your hair and will be honest in what your hair can and cannot handle. She is also very knowledgeable about hair, so when I ask her for her opinion about hair color or a hair issue she is able to give me a very informed answer. She is absolutely the best! read more

I am so lucky to have landed an appointment with Shawn today, he's always booked so far out now and I decided to fully adult and book my next appointment 8 weeks from now immediately. I am always impressed with his keen attention to detail and his ability to really listen to what I want (I brought pictures) and also use his professional skill to tailor the look for me! He is such a gem and a warm hearted human being anyway and I feel so great with my fresh look Everyone at this salon is so friendly, fun and attentive. They offer you tea upon check in too. read more

I got my hair done for my wedding here by Tina, and I'm so happy with my experience! Tina set me at ease and helped me feel less stressed as we talked. I could tell my hair was in very capable hands. She's been cutting and working with hair for decades! It was a relaxing time and I was so pleased with the results! THANK YOU TINA for doing an amazing job!!! read more

Chroma Salon - Hair for wedding - Hair Salons Near Me - Edmonds, Washington

I am very happy with the service provided at the Edmonds Salon. Maria has been great and the atmosphere is very comfortable, britght, and conveniently located. I am a male with medium length hair. read more

2 hours in the chair. The stylist had very poor listening skills. I showed her a picture of what I wanted for some reason she did NOT cut my hair the way I wanted but still charged me $80 read more

Sorely disappointed. I granted full authority to my stylist to do whatever she thought would look good with one caveat - that it look natural. The resulting color was blotchy and uneven. I could not immediately return due to covid restrictions, but I did reach out to them on their website. I have received no response. The "layers" consisted of 1/2" on one side of my hair. The cut & color ran $260 and I am embarrassed to go out in public. The staff, however, were nice and hospitable, serving a delicious cup of tea specially blended for the salon. read more

Chroma Salon - Foils - Hair Salons Near Me - Edmonds, Washington

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I went to Shawn this past weekend. I received the best haircut and styling I have had in YEARS! And I now LOVE my hair! I am a lawyer and mom of twins and have very little time to do my hair - if ever. He gave me a hairstyle that dries beautifully! He is a master - and suh a kind and gentle person. I am so grateful - thank you Shawn! read more

Chroma Salon - Hair Salons Near Me - Edmonds, Washington

I've been getting my hair done by Jaime for years. She's an incredible stylist. I always leave with beautiful color that is better than the inspiration photo. She's nursed my hair back to health after I damaged it in college. My hair is long and healthy now!! read more

I had a great first experience at Chroma. Tina was a good listener and did not hesitate to take the chance to undershave my curly hair. She also managed to blow it out super straight which is not easy! read more

Chroma Salon - Hair Salons Near Me - Edmonds, Washington

Had an overall negative experience with Jamie and won't be going back. Imo she was rude, lacked professionalism, and it was a very uncomfortable experience. Not something I'm accustomed to, particularly in salons. Perhaps she was just having a really bad day? Still not ok, though. Quality of the service was otherwise fine, but no better than my new stylist at almost half the cost. read more

An absolutely horrible experience. Jamie was exceptionally rude. She did not want to use the color formula from my previous salon and spoke in one word sentences for my entire 1.5 hour visit. I will not go back to a salon that employs such an unprofessional employee. read more

Sydney did an amazing job on a foil and cut. Very professional and extremly happy with my new look.

Denise did it again! I have been seeing her for over a year and I decided to do something fun with a fashion color. She did such a fabulous job! She took her time and really listened to what I was hoping to achieve. I would highly recommend seeing Denise! read more

Chroma Salon - Fashion color! - Hair Salons Near Me - Edmonds, Washington

I left the salon looking worse than when I came in! $500 later, I looked worse! Crazy price for nothing. I would not recommend this salon to anyone ever. read more

I am very particular who works on my hair. I have had a hard time finding a stylist who would listen to me and I have found that with Shawn. I get a bleach and tone and pixie cut from him which makes me smile every time I leave his chair. I am so excited to have a stylist again. The atmosphere of Chroma Edmonds is very layer back and I always feel rejuvenated when I leave. read more

I am very picky when it comes to my hair as are most girls, but if you saw the amount of hair I have you would understand. I have been going to see Denise D for 5+ years now. She is amazing! She has done everything you can think of over the years to my hair from balayage to many different kinds of cuts. She always books me extra time and never rushes :) Denise is the best! I would recommend her to anyone in a heartbeat! Not only is she wonderful at her job, she is also wonderful as a person! read more

Chroma Salon - Before - Hair Salons Near Me - Edmonds, Washington

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I have had so many bad salon experiences but this experience has definitely changed that. I went in for a cut and style, and the girl I got was AWESOME. I believe her name is Jaime but I could be wrong. Very communicative and was honest with what she could do with my hair. She listened to what I needed for my hair and did amazing. She was able to take what I asked for, and adjust it to just what I was looking for. She's definitely the reason I feel more comfortable going back to a salon. Won't be going anywhere else! Absolutely worth every penny. read more

I have had two experiences with this salon and both have been extremely negative. The first time I booked an appointment with them they were running 45 minutes behind schedule. They did not call me beforehand to let me know or try to reschedule. So after getting someone to watch my kids, I show up at the salon and am told this information. At this point I can't reschedule as I already had dropped my kids off with a sitter. A simple courtesy found call was all I asked. On the second time, I called in to make but the receptionist kept interrupting and talking over me. I couldn't even get a sentence out. It was like she was too busy to listen to me and wanted me to get back to whatever else was more important. I found this so rude. Honestly I don't know how this place has gotten such positive reviews. read more

Super happy with my haircut. Shawn did an amazing job . He is my favorite stylist . Thanks Shawn

Denise is amazing!! I went to see her on my 50th bday when i was turning 50 and feeling pretty old. She listened to what I was wanting and gave me some great suggestions. She's honest, extremely sweet and very talented! I did the full meal deal and got a haircut, full color and balayage and my hair looks fantastic!! Not only have i received tons of compliments, but I feel 10 years younger. Turning 50 wasn't so bad after all, thanks to Denise!!! :) read more