My grandchild had a birthday party here. They are pretty strict with jumpers and observers all have…read moreto fill out waivers...even adults not going near the trampolines must fill them out. They let you bring in cake. Everyone in the party gets jumping socks. I think the limited time you have the party table is crazy when pizza arrives 20 minutes before you have to be out of the table area and not even opened presents. There was not a party scheduled after ours and would charge us more if we were there past our time allotted. The areas our clean. Pizza is from Costco across the street. Workers are helpful and seem to be watching jumpers closely for any dangerous activity on the equipment.

The most unenjoyable experience imaginable. Ruined my grandsons birthday. They messed up and didn't…read morepick up all the pizzas we had ordered and refused to accommodate us with additional time so we could go get pizza from elsewhere. The manager Mariah was the worst. Uncaring, zero respect and couldn't care less about their mistake. We will never come back.

Shout Out to Service Beyond Measure -- All Thanks to Milla…read more Let me be honest. Kids' birthday parties at event venues are usually something I brace myself for, not something I look forward to. I showed up simply to support my friend and celebrate her daughter Olivia, fully prepared for noise, chaos, and a long countdown to cake. Then Milla stepped in and completely flipped the script. From the moment we arrived, Milla set the tone. She greeted everyone with genuine warmth and confidence, the kind that instantly puts both kids and adults at ease. No one was rushed, no one was overlooked. She had a calm command of the room and made it clear she truly cared about the experience we were having. Milla didn't just manage the party, she elevated it. She was patient with the kids, attentive with the adults, and carried a bright, authentic smile the entire time. Not once did it feel forced. Watching her interact with everyone, it was obvious she was raised with strong values and an even stronger work ethic. She went above and beyond in every sense, anticipating needs before they were voiced and making the entire event run effortlessly. I even found myself telling other guests, without hesitation, that I would hire her in a heartbeat. It's funny how sometimes the biggest lesson in customer service comes from the youngest person in the room. Milla turned an event I expected to tolerate into one I truly enjoyed. Service beyond measure wasn't just a phrase yesterday. It was Milla.

my 4 yr old grandson n friends had a blast at their PIU bday experience, yet the package my…read moredaughter purchased failed to give all she paid for. i was somewhat unimpressed that the balloon drop were recycled balloons, as taking some home seemed appropriate yet couldnt happen the cake time in another area: the room was convenient for the activity, n a staff person stayed in the room. she stood behind the cake table n said very little, didnt move to help. my daughter n other parents chipped in to help cut n deliver the cake. no take-home balloons were passed out so were forgotten n she paid extra for them!!! i was stunned how very very little help was offer by Pump It Up in general

retro little spot in independence, it reminded me a lot of the bowling alley I went to growing up…read more they have a pretty full bar and food menu, plus a pool table and arcade games in the back room. Each lane has a big screen at the end, so it's probably an awesome place to catch a game, especially if it's during the happy hour from 4 to 6. The staff was super friendly and helpful. Compared to other bowling alleys in the area, the prices were very reasonable.

My group of 8 came in during a weekend around 1pm so it was pretty dead which was great for us!…read morePlenty to do with pool/arcades/darts/etc. even though the bowling wasn't yet open. The food we ordered was good, and they had a great variety of drinks. Great spot to kill a few hours with friends, and the staff was very friendly!!

The place is absolutely wonderful, and my children had so much fun playing. I would especially like…read moreto thank ((Morgan)). She is such a kind, friendly, and professional employee. You can tell that she truly loves her job and genuinely enjoys helping people. She made our visit even more enjoyable, and she is one of the main reasons I loved this place. Thank you, ((Morgan)) for your outstanding kindness and excellent customer service!

Better than I thought it would be. I was expecting one of those insanely overstimulated,…read moreoverpacked, oversugared kid-energy kind of experiences but this was... pleasant? Dare I say, kind of fun? We went to a kids birthday party out this way, and when I say out this way, I mean it's a HAUL from where we are in the city. Try to keep track of the beige and uniform buildings as you go by, it feels like you're in an infinite loop of personality-less structures. Eventually the sameness will blend into more sameness, although this will have a sign for Urban Air and you've made it. It's almost a throwback to the Discovery Zone birthday parties of the 90's from the outside, and from the inside for that matter. It wasn't too busy when we were there on a Saturday morning, and my kids really had to soak it all in and get their nerves out to start. Once they found the smaller kids area of tunnels and ball pits, the ice broke and the fun flowed out. There's VR machines, bumper cars, trampolines, more intense trampolines, gymnastics style trampolines, and even some sort of fun sky swing thing that looks like it's for much older kids but isn't. Kind of hard to get bored in here if you're between 4-12, I'd imagine. On the birthday front, they had pizza, a private room, and someone dedicated to running the party who did a nice job. I won't be rushing back, but I will file this away for those late January/February days when the shine of winter is off and you're desperate to get the kids out of the house. Fun overall!

First time here for a birthday party for one of my kiddo's friends and it was great!…read moreThe music was good, not too loud, and everything looked clean and inviting. Super family-friendly atmosphere with the option to rent skates or bring your own. Staff was friendly both on and off the rink, and they had different size skate mates so even bigger kids felt safe. The DJ called out the birthday kids for a special celebration in the rink, which was such a nice touch! They also had games throughout like limbo -- the kids loved it! I loved the refillable Icee option (cheaper than the regular price), and the soda machine had that option too. Made-to-order food was good -- we had the cinnamon sugar mini donuts and some hot dogs. Great! Another solid Northland find! Perfect spot if your kids love to skate and dance.

I rounded up. I feel 3 stars isn't enough but 4 is pretty generous lol. I figured that even though…read morethere is a lot that could improve here, it's still one of the safest and best skating rinks in the general vicinity. I plan to have my daughter's 4th Birthday party here. Initially I was trying to find a better, cleaner rink with better bathrooms but sadly that doesn't exist at a reasonable price point. So let's start with the good. The skating staff are exceptional. Even many of the super frequent patrons take it upon themselves to watch out for little kids and check on them every time they fall. Staff checked in several times and several young kids between 7 and 12 were constantly checking in with them after every fall, helping them get their trainers back etc. the music was super fun and my kids skated hard for 3 hours! They are 12, 5 and 3. I had to size down on my skates, pay extra for trainers and I wasn't impressed with the concessions at all. It took FOREVER for $7+ nachos, mozzarella sticks (overpriced as well), and a hot dog. The hot dog and drink were on special for $2.50 a piece so those were the best deal. But I spent nearly $100 on the 3 hours there with 3 kids and myself skating. And I don't understand how, at that price point they haven't upgraded anything in the 40 years it's been around. There is literal grime built up for 40 years, the bathrooms have short wood doors that someone tall could see over and there isn't much space at all. Not family friendly for a family establishment. I attended a party here probably about 13 years ago and was disappointed in the grime then as well. I told myself I'd never do one here. But I am because it's basically the only option. I do understand the nostalgia of not upgrading. I just think a good strip and wax of the floors or painting over some grime would go a long way.

$10 is incredibly reasonable for such a fun date night! A majority of the games are free, with the…read moreexception of pinball and games to win a toy. They have so many of the classics of '80s, '90s and 2000 games. If you're a nerd: original cabs with CRT monitors. A highlight of the games include sensory experiences such as vibration, wind on your face, and audio. They also have beverages and snacks for very regional prices, if anything. I wish that they had more options available. The staff is incredibly friendly and helpful. It's obvious there's so much attention and love put into this place. And fun vintage movie poster decor!

10$ for everything being a gamer since pong this place was…read moregreat had all the games I like and they worked flawless nice people great price clean stayed for almost 2 hours

This place was amazing my favorite part was the rope net where you fall through. The food was…read moregreat. Only down side was one of the go carts was out of battery every time we went The giant slide was fun you go super fast.

My kids love it here. My oldest's favorite spot inside is the mini soccer field that is by the pink…read moreslide. This area is not the greatest for littler kids when the older ones are playing though, as balls are flying hard and fast. My youngest's favorite section is the slide that you have to ride a little cart down (roller slide). They have a type of bumper cars that require extra money to ride, but each time we have went, multiple bikes/cars were not working or stopped mid-turn. There are claw games and air hockey that costs extra as well. Each person, parents included, are not allowed to wear shoes inside, but need their branded socks. I do like this for the germ factor, but if you aren't prepared (I was wearing flip flops), the extra sock charge is there. For pricing, it is expensive. For a couple hours, it's a lot, but the benefit there is that they allow you to leave and come back that same day, so if you are making a day out of it, it makes more sense. For working parents, I couldn't get a wifi signal, but I did see a few adults with laptops, so I'm guessing they used their phones for signal. If noise bothers you, this place isn't for you...it's LOUD. I'm used to kids playing and having fun, but the walls seem to bounce the sound more than normal. When kids went in the light room and screamed, it echoed through the entire place. As far as food, there are only snacks. They have a few drinks and snack items to purchase, but if you are looking for a meal, you will have to leave and come back. The employees were nice, but the amount of times I saw a kid get hurt or do things like bring a bike to the top level and try riding it, there didn't have anyone watching to make sure kids were being safe. I was on edge the majority if the time watching kids (not mine) that were on the verge of getting hurt or go back to their parent in tears. To me, this place is good if you are in their with your kiss and plan on spending a long time there...or special occasions.