One-Star Review - Unprofessional Conduct That Completely Ruined Our Evening…read moreThis review reflects my personal experience during a visit to The Hunter Crab. After being seated, my wife and I waited an extended period before our main order was even taken. During this time, multiple tables that arrived and were seated after us were able to order and receive their food before we were given the opportunity to place our main order, which immediately set a negative tone. Our appetizer (crab cakes) and drinks arrived in reasonable time, but the issues escalated with the main courses. My wife ordered two clusters of snow crab legs at medium spiciness. When the dish arrived, an entire claw was missing. The plate was taken back and replaced with food that was not what was originally ordered. Instead of medium, it was significantly spicier and caused discomfort when eaten. We have ordered this same dish here before and are familiar with its normal spice level. I ordered the catfish basket with Cajun fries. The fish was extremely hot when served, so I waited before eating it. When I did, it was overcooked in my opinion, rubbery in texture, and the batter separated in large chunks. My wife attempted to speak with a manager but was told no manager was on the premises. A bartender stated the meals could be remade and the bill discounted. Before that could happen, another male employee was brought to our table, and this is where the experience became unacceptable. Rather than listening or attempting to resolve the situation, this employee immediately became combative, argumentative, and dismissive. He repeatedly told my wife she was wrong about the spice level and insisted the food was correct, even after she explained it burned her mouth. His tone was confrontational and unprofessional. When he addressed me, the same behavior continued. I calmly explained the problems with my meal, and he dismissed everything I said, repeatedly insisting the food was great and implying that our experience was incorrect. At no point did he attempt to de-escalate, apologize, or show concern for the customer experience. His focus appeared to be on arguing rather than resolving the issue. Throughout this interaction, I was clearly wearing a combat veteran hat. This restaurant does offer a military discount, and it has been provided to us during prior visits. However, during this visit it was never offered or mentioned at any point, which stood out given the circumstances. At no point did we ask for free food. I stated clearly that I did not want my meal remade and simply wanted to pay and leave. As the employee continued to argue, I stood up to proceed to the register so we could exit. Despite no threats, no physical contact, and no aggressive actions on my part, law enforcement was called, which escalated the situation unnecessarily. When I began recording for my own documentation, the officers' behavior and attempts to block the phone felt intimidating to me, adding further stress. What made this especially upsetting was that the combined behavior of the employee and the officers made it feel as though we would not be allowed to leave unless we paid the full bill, despite everything that had occurred. In that moment, it felt as though disputing the charges or seeking further resolution could lead to further detention or arrest, which was extremely uncomfortable. What should have been an enjoyable date night turned into an overwhelming sense of disappointment. The lack of professionalism, absence of management, hostile employee behavior, and unnecessary escalation completely ruined our evening. We left frustrated, uncomfortable, and stressed, having paid full price with no meaningful resolution or recourse offered for the issues we experienced. This was not simply about food quality--it was about how customers were treated. Based on this experience, I cannot recommend dining here.

Jessica was a very friendly and attentive server. The snow crabs were delicious. I selected the…read morehouse special medium. That was a perfect flavor for my taste. The snow crab scissors helped me to get every tiny piece of crab out of the shell. What a perfect tool. The corn and potato was delicious soaked in the medium house special sauce. Excellent lunch.

I came here for the first time today and when I say the customer service is probably some of the…read morebest I've ever had. Krissy the manager was amazing she took my families order and was just so kind and energetic, she presented herself as she loves what she does! My family and I had a great experience, will be back!

My daughter went to Crabby Crawfish and ordered take out for herself, her mom and me. I had the…read moreCrawfish Etoufee. My food arrived very warm even though it was take out not dine in. The roux was just right brown and flavorful. The Crawfish and rice were cooked to perfection. The Cajun seasonings were just right not too much pepper. Will I order again from Crabby's, YOU BET!!!!

We had an awesome meal and Orlandeaux's!…read more The atmosphere -- casual but also such a lovely lot and view w the panoramic windows. Makes it feel a little fancy. The food -- we loved every single thing we tried. Boudin balls, greens, shrimp and grits, catfish campti. Come hungry! Portions are big and for a fair price We got lucky and didn't wait too long but I've heard there can easy be an hour wait. You can sit in the bar area or enjoy the water view. So good I might be back tonight!

This place did not disappoint…read more The restaurant had a nice little view towards the lake. The food was hit! I would order anything and enjoy it. The gumbo was good. Full of flavor and was not lacking. Appetizers were hit, and the platters do not disappoint! I would recommend this place 5/5 times to anyone.

The food was amazing! The waitstaff that serve a group of 8 women was super nice and patience…read more The vibe of the restaurant was very nice and the decor was soothing I would highly recommend this restaurant as one to try. I had the Crawfish Caroline minus the green onions

Fabulous raw oysters along with interesting menu offerings, and spectacular bread pudding for…read moredessert. Beautiful ambiance and a special shout-out to our great server: Nikki, who among other things sent us home with to-go iced teas on this hot and humid day!

My husband & I favorite restaurant in Shreveport. We've ventured the 2 hour drive to Shreveport a…read morenumber of times to dine here after discovering this place on a quick Fathers Day weekend road trip. The food is exceptional, the service a 10 & the vibe CHECK passes. We've had the pleasure of meeting the owner one dinner night and he was extremely personable and joined us for dinner while discussing what brought us to the area & after learning we drove in JUST to dine there he was pleased. The seafood is extremely fresh The bread pudding is the perfect closing dish Chefs Kiss

Our waitress was Chloe & she was great. Luckily we got to sit on the patio cuz the temp was…read moreperfect. He ordered The Old Same Place drink (old fashioned spinoff), and I got the Broadmoor Norteño. Both were good; mine was spicier than anticipated--made me drink a lot of water with it, which is good for me lol. I got the calamari special. It was good, not the best I've had but good. I also ordered the halibut special. It was buttery and nutty and amazing and the Brussels sprouts were perfectly salty and the potato puree and carrots made me more excited for Thanksgiving coming up! Hubby ordered the dry aged salmon special, which he also thoroughly enjoyed. He will be back during lunch sometime to try the fish and chips to see if they compare to his experience in the UK. He is dubious yet hopeful. Overall, great date night place!

I walked in with high expectations after dining at their sister restaurant, Heron, where both the…read morefood and service are exceptional, and I'm happy to say Mae and Company delivers at the same level. The service at both places is what really stands out--attentive, polished, and genuinely welcoming without ever feeling overbearing. It's the kind of hospitality that makes the entire meal feel effortless. The food more than holds its own as well. Everything is thoughtfully prepared, beautifully presented, and clearly built around high-quality ingredients. Each dish feels intentional--balanced flavors, great textures, and the kind of attention to detail you immediately notice. Heron offers a refined, memorable fine-dining experience, while Mae and Company brings that same level of care and execution to brunch. Different styles, but the same commitment to doing things right. In a city with endless options, both places stand out. Go for brunch and see for yourself.

The few times that I've been there the food was great, fresh, tasty, and the service was amazing.read more

There were 3 of us seniors between the ages 70 to 93 in our party celebrating an early Father's Day…read moreon Saturday. Alissa A. was an Outstanding Server in every way!!! She was so professional, knowledgeable, very respectful, personable, accommodating, and very patient while displaying the high standard for outstanding customer service, especially with us as seniors. We feel she made the occasion extremely enjoyable!! The food was delicious and some dishes were served as we requested based on some of our dietary restrictions! The environment was not overbearing or extremely noisy among the many other customers. The background music was pleasant and not loud!!! THANK YOU AGAIN MS. ALISSA and Copeland's!!! We will return again!!

From the moment we walked in until we left, we had a pleasant experience. The atmosphere was warm…read moreand inviting. We were greeted by the hostess with a warm smile. After being seated, our waitress, Monica greeted us with a pleasant smile and took our drink and appetizer orders. Orders were brought to our table in an appropriate amount of time. We were then able to place our main order. Our orders not only had an appetizing appearance but, they were so pleasantly tasteful. Our waitress checked on us periodically and met all our dining needs with a smile. The manager greeted us as we dined. When we left, we were thanked for coming and welcomed back. We genuinely felt welcomed and not like we were interrupting their day. As many times as I've visited, I've always had a great dining experience. They have a great team!

Service was pretty good food had great flavor but pretty overcooked ,been here a few times first…read moretime ever getting well done shrimp . The corn was fall off the bone damn good .

Today's special for $29.99 as seen in the photo 1lb of…read morecrawfish, 12 Boiled shrimp, 1 crab cluster, corn, potatoes and dipping sauce GO GET YOURS TODAY!!!!! 4:00pm at the Louisiana Ave location