This review is being posted PRIOR to the work being completed on my vehicle…read more Im leaving the review with the disclaimer, that it may change. Only reason that im leaving it early is because so far, ive gotten amazing service. I am leaving a review for Mazda as well. My car is currently being worked on by SH Fender in Kaka'ako. I drive a Mazda SUV, newer model. I noticed the the roof had some bubbling happening. If you know anything about paint, you know that bubbling can only mean that you'll be in a world of debt if you let it keep going. Now, being that my car is newer, I was shocked to see the paint and roof already starting to rust. I dont take my car to the beach. I dont park at construction sites. I dont throw bird poop at it. Luckily for me, this job is being covered by the paint warranty offered by Mazda. Go me! Anyway, I dropped my car off at Mazda and it was quick to head over to SH. SH was also quick to start it -- I know this because on the same day, I got a call requesting for the key to remove my roof racks (that I stupidly forgot to hand over). That being said, after doing some research, I was super happy that SH was responsible for my car since they have excellent reviews and a friend of mine has used them before. If I could have repainted the roof black, I would have, hahaha, but I assume they'll do an amazing job on the polymetal grey. P.S. SH guys, if you want to get that scratch off my front bumper, feel free to do so HAHAHA.

Great quality service! Looks brand new and the paint blend makes it look seamless. The customer…read moreservice was professional and they worked great with insurance company. I would definitely recommend their work.

After a minor fender bender that left a sizable dent in my front bumper, I used Yelp Projects to…read morefind a repair shop. Auto Papa immediately provided a quote. I visited their shop and they explained my repair options in detail. The day of drop off was simple and they explained the repair. At pickup, the repair was PERFECT! I couldn't even tell a repair had been made and the bumper looked like it did from the factory. I would highly recommend using Auto Papa!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.

I a looking for bumber chnage for my toyota camry…read more I had my car's bumper replaced at Baba Auto Gloss Hawaii, and I couldn't be happier with the results. The workmanship was outstanding--the new bumper fits perfectly!! The staff was professional, friendly, and kept me informed throughout the repair process. They completed the work on time and paid close attention to every detail. Their customer service exceeded my expectations, and the pricing was fair for the quality of work provided. I highly recommend Baba Auto Gloss Hawaii to anyone looking for reliable, high-quality auto body repairs. Thank you for the excellent service!

Baba's Auto Gloss is an exceptional business! The team there is an absolute pleasure to work with…read moreand were true to their price and time estimates, a rarity with many businesses these days! Paul and Willy were very communicative and flexible, and a joy to work with! I had my hood and tailgate replaced and repainted and I couldn't be happier with the results! The color matches perfectly and everything was put back together as good as new. This is the kind of business I feel good about giving my money to! They are the epitome of service with a smile!

After suffering 4 months of ghosting and tales from another auto body shop, my family and I yelped…read morereccommendations for our newly acquired JDM vehicle, Joe responded within minutes on a late Saturday afternoon. Not only is a quick response on a Saturday a highly unusual experience for me, another surprise was his willingness to offer a Sunday consultation, in-person at the shop. The location is easy to miss, but just give Joe a call or text and he will guide you to the right bay. He has a clean and spacious office with AC!!! Conditions of the front-end repairs were discussed, and it was easy to discern Joe has experience working with insurance companies. Although the insurance company authorized the repairs, we chose not to complete them because ours was a JDM, with only 24 of these on the continental united states. This meant we could insure it, but would be issued a salvage title. We needed a vehicle for everyday activities of daily living and not as a custom show mobile, so we sadly sureendered the 1998 Nissan Serena to the insurance company. Joe took care of all the insurance stuff, including storage of the vehicle and towing it to auction. Should we have the misfortune of needing collision repair...MOS DEF... Encore Collision is our GoTo

I normally don't leave reviews, but I feel obligated to share our experience…read more Our 2011 Toyota RAV4 has been at Encore Collision since October 2025 for repairs. Over several months, we were repeatedly told that work was in progress, parts were on order, or that the vehicle was nearing completion. It's March 31, 2026 and it is still not finished. However, during multiple in-person visits, there has been little to no visible progress. Communication has been inconsistent, and there were times we arrived during business hours and no one was available. We understand that delays can happen, but the lack of transparency and follow-through has been extremely frustrating and completely unacceptable. We also observed signage indicating BBB accreditation; however, the BBB website currently lists this business as not accredited, which was confusing and concerning. At this point, we have had to escalate the matter in order to seek resolution. We hope this can still be resolved professionally, but based on our experience, we would strongly advise others to proceed with caution as there are many red flags despite the positive reviews.

It seems like English is not Martin's first language. If you have a complex problem with multiple…read moreareas of concern, it might not be done as you think is covered in the estimate. For what they thought the work entailed they were either exceptional or passable, but for what I expected to be done they were neither. If you only have one area of work, I think it would be fine, but otherwise, it will be hard to communicate what you actually want done, and it won't get done to your satisfaction or won't be done at all. If you know Martin's native language, I'm sure you will be able to get what you want done, so don't rule him out for single site work or if you can communicate more easily.

I am so absolutely grateful for Kwan's auto body shop for sanding and repainting my car after…read morescraping a cement pillar as I was backing into a parking stall. The quality of their repair was exceptional as I can't see where the damage to the car was. The price to repair the car was SO reasonable compared to the other quotes. I will only pull into a parking space now so hopefully I won't have anymore problems. I highly recommend this business for the quality of work and there amazing professionlism. They were just so kind and prompt. Mahalo nui loa

Owner is super nice and professional. He gave me a…read morepretty good estimate and although I scratched my car pretty bad, he finished it in 2 days!! And he even washed my car before he returned it to me. What an exceptional service! I hope I will not scratch my car again but will definitely come back to this place if something happens.

This is the BEST place to have autobody work done, in my opinion. Eon is very honest, hardworking,…read morehumble, and really goes above and beyond! First, he made it so easy to come in and get a quote-other places require an appt for that. He told me I could just come in that same day and I needed it printed out (because I needed to give a copy of it to my neighbor who hit my car), and he took care of everything I needed so quickly! I thought his pricing for everything was very good too. The body work and paint job he did is perfect! My car looks new again! He even cleaned my headlights, detailed the car, and even fixed a problem I had with one of my floor mats at no extra charge and without me even asking. I am so happy to of found him here on yelp and HIGHLY recommend him! I am very, very happy! Support local Korean businesses in Koreamoku by coming here!

This review is long overdue, but absolutely deserved…read more Lee has been incredibly good to me from the start -- treating me with genuine aloha and real pride in the work he does. The job I needed wasn't collision-related; it was a full aesthetic upgrade. I wanted to completely change the color of my Tacoma, and after Yelp showed me a bunch of options, I decided to visit Lee in person to see what he was about. I'm not much of a car guy, so this whole process was new to me. Because it was an expensive project, I came in cautious and ready to keep my guard up. But after meeting him, that guard dropped fast. Lee is passionate, ambitious, and fully committed to doing things the right way. He walked me through everything with honesty and integrity -- never once taking advantage of the fact that I didn't know much about cars. Instead, he supported me, educated me, and made sure I felt confident every step of the way. After agreeing to his estimate, I handed over my keys the following week, and he went to work. About a month later, I saw my truck in a completely new light -- literally. It wasn't charcoal grey anymore; it was Space White, a modern cool‑tone metallic white originally introduced by Ford in 2020. It's a unique two‑tone shade that looks grey in the shade and bright white in the sun. I found it by accident while searching for a white that wasn't "company truck white," and Lee was just as excited about the choice as I was. From start to finish, he delivered amazing work. This was the best investment I've ever made for my 2015 Tacoma (still under 50k miles!), and I'm genuinely grateful I trusted him with it. If you're looking for someone who cares, communicates, and takes pride in their craft, Lee is the one.

Thank you Lee for doing such a great job on my paint repair, and for getting me in so quickly. I…read morewas in a huge time crunch, and Lee delivered a quality job in a very timely fashion, for a very affordable price. I was quoted 3x as much from large shops with long timelines. I saw Lee's reviews and decided to take a chance and it was the right choice. I highly recommend Lee!

An e-bike ran into my car -- uninsured, of course -- so I was already pretty pissed before this…read morewhole process even started . Had to call my insurance and deal with repairs, and KW Auto Body came highly recommended, so I went with them. I first went to the Nimitz Hwy location and the customer service was excellent from day one. Super helpful and easy to deal with. Then I found out they also have a shop near Ala Moana, which is much closer to where I live. I mentioned it, and they handled the switch seamlessly -- one call and everything was transferred over. The repair took about 10 days. One piece of glass was on back order, so they let me pick up the car and bring it back once the glass came in, which made things way more convenient. No drama, no hassle. When everything was done, the car looked great -- you'd never know it got taken out by an uninsured e-bike. Solid work, smooth process, and great customer service. Would definitely recommend

K W did a repair on my GMC truck and it looks brand new. Great service and super professional took…read morecare my truck and made it exactly how I wanted it. Awesome team great customer service at fair costs. I recommend K W for any auto body repairs.

Pacific Auto helped repair my car (Toyota Corolla) on multiple occasions, across multiple years…read more They are always reliable, considerate, very helpful, and understanding. They go above and beyond to ensure that the repair goes well. The quality of the repair is always good, and the quality of service is also really good. They make the repair process really easy, and go out of their way to save my time and resource. My insurer is Geico, and I had no issue working with Pacific Auto on multiple repairs. They are really good at fixing cars and prioritizing customer service at the same time.

I had an excellent experience at this auto body shop. Ed was fantastic to work with--he…read morecommunicated clearly and kept me informed throughout the process. When I contacted him about my car damages, he was quick to help and got me in for an inspection right away. The service was prompt, professional, and truly exceeded my expectations. I highly recommend this shop for anyone in need of reliable auto body assistance!

Took my car back for an estimate since my car had a fender bender. They will order the parts and…read morewhen it comes incwill be back to drop it off the the repairs. Service is friendly and goes through the whole estimate step by step. If you looking for a body and fender shop give them a call.

The staff was friendly and very accommodating from scheduling to the final repair. They were…read morethorough and walking us through the whole process. When they delivered our vehicle the repair was impeccable and like new again. They also washed and cleaned the interior of our vehicle. I would bring my vehicles to this shop again and would recommend it to anyone needing body repairs.