Owner is super nice and professional. He gave me a…read morepretty good estimate and although I scratched my car pretty bad, he finished it in 2 days!! And he even washed my car before he returned it to me. What an exceptional service! I hope I will not scratch my car again but will definitely come back to this place if something happens.

This is the BEST place to have autobody work done, in my opinion. Eon is very honest, hardworking,…read morehumble, and really goes above and beyond! First, he made it so easy to come in and get a quote-other places require an appt for that. He told me I could just come in that same day and I needed it printed out (because I needed to give a copy of it to my neighbor who hit my car), and he took care of everything I needed so quickly! I thought his pricing for everything was very good too. The body work and paint job he did is perfect! My car looks new again! He even cleaned my headlights, detailed the car, and even fixed a problem I had with one of my floor mats at no extra charge and without me even asking. I am so happy to of found him here on yelp and HIGHLY recommend him! I am very, very happy! Support local Korean businesses in Koreamoku by coming here!

This review is being posted PRIOR to the work being completed on my vehicle…read more Im leaving the review with the disclaimer, that it may change. Only reason that im leaving it early is because so far, ive gotten amazing service. I am leaving a review for Mazda as well. My car is currently being worked on by SH Fender in Kaka'ako. I drive a Mazda SUV, newer model. I noticed the the roof had some bubbling happening. If you know anything about paint, you know that bubbling can only mean that you'll be in a world of debt if you let it keep going. Now, being that my car is newer, I was shocked to see the paint and roof already starting to rust. I dont take my car to the beach. I dont park at construction sites. I dont throw bird poop at it. Luckily for me, this job is being covered by the paint warranty offered by Mazda. Go me! Anyway, I dropped my car off at Mazda and it was quick to head over to SH. SH was also quick to start it -- I know this because on the same day, I got a call requesting for the key to remove my roof racks (that I stupidly forgot to hand over). That being said, after doing some research, I was super happy that SH was responsible for my car since they have excellent reviews and a friend of mine has used them before. If I could have repainted the roof black, I would have, hahaha, but I assume they'll do an amazing job on the polymetal grey. P.S. SH guys, if you want to get that scratch off my front bumper, feel free to do so HAHAHA.

Great quality service! Looks brand new and the paint blend makes it look seamless. The customer…read moreservice was professional and they worked great with insurance company. I would definitely recommend their work.

After a minor fender bender that left a sizable dent in my front bumper, I used Yelp Projects to…read morefind a repair shop. Auto Papa immediately provided a quote. I visited their shop and they explained my repair options in detail. The day of drop off was simple and they explained the repair. At pickup, the repair was PERFECT! I couldn't even tell a repair had been made and the bumper looked like it did from the factory. I would highly recommend using Auto Papa!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.

Rob & his team did an excellent job on my BMW. No complaints here. What he quoted in the beginning…read morewas exactly what I paid when the job was completed. His attention to detail was spot on! We love supporting our local auto body shop which was right in Kapahulu. I highly recommend RN Auto & Paint Shop.

I've seen people complain about scheduling, but I've taken two vehicles (a Range Rover and a BMW)…read morehere for body damage just by pulling up to get an estimate, and Rob (Ron?) has been great both times. Very fair on pricing, and he scheduled them immediately. (Maybe like me he just doesn't like to deal with voicemails, and prefers in-person interactions!)

After suffering 4 months of ghosting and tales from another auto body shop, my family and I yelped…read morereccommendations for our newly acquired JDM vehicle, Joe responded within minutes on a late Saturday afternoon. Not only is a quick response on a Saturday a highly unusual experience for me, another surprise was his willingness to offer a Sunday consultation, in-person at the shop. The location is easy to miss, but just give Joe a call or text and he will guide you to the right bay. He has a clean and spacious office with AC!!! Conditions of the front-end repairs were discussed, and it was easy to discern Joe has experience working with insurance companies. Although the insurance company authorized the repairs, we chose not to complete them because ours was a JDM, with only 24 of these on the continental united states. This meant we could insure it, but would be issued a salvage title. We needed a vehicle for everyday activities of daily living and not as a custom show mobile, so we sadly sureendered the 1998 Nissan Serena to the insurance company. Joe took care of all the insurance stuff, including storage of the vehicle and towing it to auction. Should we have the misfortune of needing collision repair...MOS DEF... Encore Collision is our GoTo

I normally don't leave reviews, but I feel obligated to share our experience…read more Our 2011 Toyota RAV4 has been at Encore Collision since October 2025 for repairs. Over several months, we were repeatedly told that work was in progress, parts were on order, or that the vehicle was nearing completion. It's March 31, 2026 and it is still not finished. However, during multiple in-person visits, there has been little to no visible progress. Communication has been inconsistent, and there were times we arrived during business hours and no one was available. We understand that delays can happen, but the lack of transparency and follow-through has been extremely frustrating and completely unacceptable. We also observed signage indicating BBB accreditation; however, the BBB website currently lists this business as not accredited, which was confusing and concerning. At this point, we have had to escalate the matter in order to seek resolution. We hope this can still be resolved professionally, but based on our experience, we would strongly advise others to proceed with caution as there are many red flags despite the positive reviews.

So after negotiating a drop off date (16 May) to get my truck repainted, it took 11 days to start…read moreworking on it. 27 May. It was finished and ready for pick up on 6 June. I was off island until that evening. They were closed 7 June and I picked it up 8 June. The repainted color I am satisfied with but the detail work was mediocre at best. There is a ton of overspray on the rubber around the windows and rear view mirrors. Additionally, there are already a few chips in the paint in a few spots which will be a problem in the near future. This has been months of frustration. I am now just over it and will not return to this establishment again for paint work. I will say that the manager was apologetic about the delays due to staffing issues but honestly due to the way this was handled initially, I should have been a top priority and more detail and attention should have been given to my vehicle. In the manager's defense, he did take matters into his hands and conducted a majority of the work himself and I am appreciative of that. I have spent the last 2 hours attempting to clean up the overspray and it will take me several more to get it all removed. Overall , I wish this would have been handled better but you live and you learn. Again, I am satisfied with the color but not the delays in service nor the level of attention to detail. I paid a pretty penny for my vehicle and the paint job was not cheap. The expectations were high but not met. This is my honest assessment and I have no hard feelings towards the establishment nor the folks I have dealt with during this process. Mahalo!

I had a paint job for my Versa, and the shop removed the letters and car insignia on the trunk door…read moreof the station wagon. They replaced the large insignia, but they said that I would have to put back the small letters myself. Also while cleaning the car for an inspection, in addition to finding the small letters for the trunk door, I found water in my wheel well for the spare tire in the trunk. I told them that they forgot to reattach the other end of a plastic tube that ran rain water in the trunk door top right corner. They said that they don't detach that. But they had detached the rubber foam seal on trunk door when they painted the car. The seal is in the same area of the door as the plastic tube. If I had known ahead of time about the small letters, I might not have gotten the work done there. Usually shops will replace whatever they took off the car, and not leave everything inside the car for the owner to put back. To be fair, they did put back some of the stuff I found in the car after I picked up the car- like the car insignia, the rubber foam seal on the trunk door.

It seems like English is not Martin's first language. If you have a complex problem with multiple…read moreareas of concern, it might not be done as you think is covered in the estimate. For what they thought the work entailed they were either exceptional or passable, but for what I expected to be done they were neither. If you only have one area of work, I think it would be fine, but otherwise, it will be hard to communicate what you actually want done, and it won't get done to your satisfaction or won't be done at all. If you know Martin's native language, I'm sure you will be able to get what you want done, so don't rule him out for single site work or if you can communicate more easily.

I am so absolutely grateful for Kwan's auto body shop for sanding and repainting my car after…read morescraping a cement pillar as I was backing into a parking stall. The quality of their repair was exceptional as I can't see where the damage to the car was. The price to repair the car was SO reasonable compared to the other quotes. I will only pull into a parking space now so hopefully I won't have anymore problems. I highly recommend this business for the quality of work and there amazing professionlism. They were just so kind and prompt. Mahalo nui loa

David, Was all about customer service. He did a fantastic…read morejob. I would recommend him to any car enthusiast looking to service paint chips on their vehicle.

Dave and team did a pretty good touch up job on my Supra. The color match is pretty spot on. Great…read morevalue overall!

If you want quality craftsmanship and excellent customer service - like old school, family vibes,…read morethen this is the place you wanna go! The owners care more about you than they do about money and it shows with how they treat you- with honesty and integrity. They're always open and upfront about their charges. I can't say enough good things about them! Their work is excellent, their workers are humble and kind and as long as I need body work on my car, they'll be the ones I go to! I don't live in town either, but I would make the drive for them- they're worth it.

I've been to Nakamura's Auto Body a few times for my insurance repairs and have been totally…read moresatisfied with their work! Good work, fast service and easy to work with!

Sent in by State Farm since they are a State Farm Approved Body Shop. I called and advised I was…read moreconcerned about driving in for an estimate but the front end had been damaged and I might have to have it towed in. They asked for pictures to be submitted. I received an email response stating they are a small business and couldn't handle a tow-in and I believe it was also due to the type and older model vehicle. I guess when you get the corporate insurance backing, you can pick and choose how to and IF you want to take care of the insured. Filing complaint with State Farm and they can deal with it.

Great service but they forgot about my reservation. Initially told me that the part would come in…read moreDecember but no call in December. I had to follow up in January. Then it took several more weeks to get the part and get my car fixed.