This review is being posted PRIOR to the work being completed on my vehicle…read more Im leaving the review with the disclaimer, that it may change. Only reason that im leaving it early is because so far, ive gotten amazing service. I am leaving a review for Mazda as well. My car is currently being worked on by SH Fender in Kaka'ako. I drive a Mazda SUV, newer model. I noticed the the roof had some bubbling happening. If you know anything about paint, you know that bubbling can only mean that you'll be in a world of debt if you let it keep going. Now, being that my car is newer, I was shocked to see the paint and roof already starting to rust. I dont take my car to the beach. I dont park at construction sites. I dont throw bird poop at it. Luckily for me, this job is being covered by the paint warranty offered by Mazda. Go me! Anyway, I dropped my car off at Mazda and it was quick to head over to SH. SH was also quick to start it -- I know this because on the same day, I got a call requesting for the key to remove my roof racks (that I stupidly forgot to hand over). That being said, after doing some research, I was super happy that SH was responsible for my car since they have excellent reviews and a friend of mine has used them before. If I could have repainted the roof black, I would have, hahaha, but I assume they'll do an amazing job on the polymetal grey. P.S. SH guys, if you want to get that scratch off my front bumper, feel free to do so HAHAHA.

Shout out to the shop owner Robert Collins & his crew for taking care of my Subaru. Jared Decosta,…read morethe estimator, made the whole process seamless for me with his excellent customer service. The body techs & painters did an awesome job in replicating OEM in terms of fit, finish, quality, and spotless paint match. Shoutout to the detailers for thoroughly cleaning the interior & exterior. Overall 10/10 experience. Highly recommend this shop if you value transparency, excellent customer service, high quality, and a shop that does things the right way.

Needed body work on the rear passenger side of my car. It took 3 weeks, but it was totally worth…read moreit. Auto Papa did excellent work on the body repair, siding replacement, and paint job. The car looks and smells brand new! Most importantly, the total cost of the repair was so reasonably priced and fair. Thank you, Lord! So grateful! Thank you to Ayres and the guys at Auto Papa.

I had such a great experience with this AC shop. The first shop I went to turned me away twice, so…read moreI was really grateful when I called here and was told I could come right over. Thankfully, they weren't too far away. When I arrived, the gentleman immediately welcomed me, pulled my van into the shop, and started diagnosing the issue. The customer service I received was exceptional, and I truly appreciate how helpful and accommodating they were. I'm looking forward to having them service my vehicle and would definitely recommend them to anyone looking for honest and great customer service. I also want to add that while my van was being diagnosed, the gentleman noticed my coolant was low and took the time to add more coolant for me. I truly appreciate that extra step. It showed me that they genuinely care about their customers and are willing to help beyond just the service they're providing. Small acts like that really stand out and mean a lot. Thank you for your kindness and for going above and beyond. I wanted to come back and update my review now that everything has been completed. I picked up my van, and the AC is working great! The repair was completed, and I'm very happy with the results. The final price was reasonable for the amount of labor involved, and I appreciate the work that was done. Overall, I'm satisfied with the service and look forward to bringing my van here again for future repairs and maintenance. Thank you, Auto Papa, for getting my AC back up and running!

Aloha! RN auto body was so solid, they were fast, professional, super genuine. My truck looked good…read moreas new, couldn't even tell that I got into an accident. The communication with Rob was quick and easy. If you get any problems give Rob and their crew a call. Big mahalos to them - super glad I went to them.

Rob at RN AutoBody is awesome , very professional to deal with , communicated well about timing of…read morewhen parts were ordered , when they arrived and how long the repair would take all spot on ! My mini looks brand new again ! everyone at the shop was friendly and fun to deal with .. Plus mini got washed and vacuumed immaculately ! Thank you thank you Rob and Team really appreciate your work .. highly recommend

I normally don't leave reviews, but I feel obligated to share our experience…read more Our 2011 Toyota RAV4 has been at Encore Collision since October 2025 for repairs. Over several months, we were repeatedly told that work was in progress, parts were on order, or that the vehicle was nearing completion. It's March 31, 2026 and it is still not finished. However, during multiple in-person visits, there has been little to no visible progress. Communication has been inconsistent, and there were times we arrived during business hours and no one was available. We understand that delays can happen, but the lack of transparency and follow-through has been extremely frustrating and completely unacceptable. We also observed signage indicating BBB accreditation; however, the BBB website currently lists this business as not accredited, which was confusing and concerning. At this point, we have had to escalate the matter in order to seek resolution. We hope this can still be resolved professionally, but based on our experience, we would strongly advise others to proceed with caution as there are many red flags despite the positive reviews.

I don't even know whee to start with this place. My husband had hit something on the front driver's…read moreside. It started leaking anti-freeze. We needed to get that fixed along with the bumper. We took it to Encore and they quoted us $3700. A few days later they called and said that it would be another $400 for a part. Two days later they said that it would be another $200. When we finally went to pick up the car we saw that the bumper was fixed. They also fixed some other things in the front, since it was pushed back. When I inquired about the fix for the anti-freeze the guy had no idea what I was talking about. We had a new bottle of anti-freeze in the trunk and they put it in the car for us. It didn't leak out, which was a good sign. We drove it to Costco a block down and saw that all the anti-freeze was leaking out. We called the guy and dropped the car off again. He called the next day and said it would cost $800 to fix the anti-freeze leak. A day later he called and said it would be another $400 to fix the inverter. All in all, the hubby paid around $6000 for something they quoted as $3700. That plus the fact that they had our car for over three weeks. When we finally picked up the car they did give us a complimentary car wash, which we appreciated. We've had the car back for four days now and thankfully it's running smoothly.

I had a paint job for my Versa, and the shop removed the letters and car insignia on the trunk door…read moreof the station wagon. They replaced the large insignia, but they said that I would have to put back the small letters myself. Also while cleaning the car for an inspection, in addition to finding the small letters for the trunk door, I found water in my wheel well for the spare tire in the trunk. I told them that they forgot to reattach the other end of a plastic tube that ran rain water in the trunk door top right corner. They said that they don't detach that. But they had detached the rubber foam seal on trunk door when they painted the car. The seal is in the same area of the door as the plastic tube. If I had known ahead of time about the small letters, I might not have gotten the work done there. Usually shops will replace whatever they took off the car, and not leave everything inside the car for the owner to put back. To be fair, they did put back some of the stuff I found in the car after I picked up the car- like the car insignia, the rubber foam seal on the trunk door.

So after negotiating a drop off date (16 May) to get my truck repainted, it took 11 days to start…read moreworking on it. 27 May. It was finished and ready for pick up on 6 June. I was off island until that evening. They were closed 7 June and I picked it up 8 June. The repainted color I am satisfied with but the detail work was mediocre at best. There is a ton of overspray on the rubber around the windows and rear view mirrors. Additionally, there are already a few chips in the paint in a few spots which will be a problem in the near future. This has been months of frustration. I am now just over it and will not return to this establishment again for paint work. I will say that the manager was apologetic about the delays due to staffing issues but honestly due to the way this was handled initially, I should have been a top priority and more detail and attention should have been given to my vehicle. In the manager's defense, he did take matters into his hands and conducted a majority of the work himself and I am appreciative of that. I have spent the last 2 hours attempting to clean up the overspray and it will take me several more to get it all removed. Overall , I wish this would have been handled better but you live and you learn. Again, I am satisfied with the color but not the delays in service nor the level of attention to detail. I paid a pretty penny for my vehicle and the paint job was not cheap. The expectations were high but not met. This is my honest assessment and I have no hard feelings towards the establishment nor the folks I have dealt with during this process. Mahalo!

I am so absolutely grateful for Kwan's auto body shop for sanding and repainting my car after…read morescraping a cement pillar as I was backing into a parking stall. The quality of their repair was exceptional as I can't see where the damage to the car was. The price to repair the car was SO reasonable compared to the other quotes. I will only pull into a parking space now so hopefully I won't have anymore problems. I highly recommend this business for the quality of work and there amazing professionlism. They were just so kind and prompt. Mahalo nui loa

Great quality of work. Impeccable job, delivered when promised, and very nice and quick serviceread more

Highly recommend Paintres-Q!! David was very personable,…read moreprofessional, and passionate about his work! My new 2026 Lexus needed a touch up after debris on the freeway did some minor scrapes. Can't tell now given the excellent work! Made a new business connection and friend!

David, Was all about customer service. He did a fantastic…read morejob. I would recommend him to any car enthusiast looking to service paint chips on their vehicle.

If you want quality craftsmanship and excellent customer service - like old school, family vibes,…read morethen this is the place you wanna go! The owners care more about you than they do about money and it shows with how they treat you- with honesty and integrity. They're always open and upfront about their charges. I can't say enough good things about them! Their work is excellent, their workers are humble and kind and as long as I need body work on my car, they'll be the ones I go to! I don't live in town either, but I would make the drive for them- they're worth it.

I've been to Nakamura's Auto Body a few times for my insurance repairs and have been totally…read moresatisfied with their work! Good work, fast service and easy to work with!