It seems like English is not Martin's first language. If you have a complex problem with multiple areas of concern, it might not be done as you think is covered in the estimate. For what they thought the work entailed they were either exceptional or passable, but for what I expected to be done they were neither. If you only have one area of work, I think it would be fine, but otherwise, it will be hard to communicate what you actually want done, and it won't get done to your satisfaction or won't be done at all. If you know Martin's native language, I'm sure you will be able to get what you want done, so don't rule him out for single site work or if you can communicate more easily. read more

I am so absolutely grateful for Kwan's auto body shop for sanding and repainting my car after scraping a cement pillar as I was backing into a parking stall. The quality of their repair was exceptional as I can't see where the damage to the car was. The price to repair the car was SO reasonable compared to the other quotes. I will only pull into a parking space now so hopefully I won't have anymore problems. I highly recommend this business for the quality of work and there amazing professionlism. They were just so kind and prompt. Mahalo nui loa read more

My go to place for repairs. Fast estimates, quality work, good prices. I've had several of my vehicles repaired here, with no issues.

My BMW was repaired flawlessly after a hit and run incident. The smallest dents and dings were smoothed out and it was repainted so well, I was confused which side the accident originally occurred on. The work was done quickly also, just a couple days. Nice job Kwan's! read more

Kwan's Auto Body Painting - After - Body Shops Near Me - Honolulu, Hawaii

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Great quality of work. Impeccable job, delivered when promised, and very nice and quick service

Kwan's very reasonable price and the work is perfect and I definitely recommend it. Thank you read more

Came in after I was hit on the highway. Couldn't even open my driver door and I showed up for an estimate and they offered to help my door open in the meantime free of charge. They kept me in the loop about the parts arriving and had an unbeatable price! Not to mention, the service was quick once the parts arrived. These people are honest workers and I'd recommend anyone to come here. Thanks Kwans for making my car look brand new again! read more

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It was my first time going to an auto body shop; I was very nervous. I took my car in for a rust removal assessment as I had a rusty hole growing over the passenger seat and it was traveling do the door frame, so it was structural damage possibly. My guy friends told me auto body/rust jobs are the most expensive and with a truck of my age, I was best off buying a new truck! But i'm sentimental. Martin assessed rust removal on my truck in person. We talked about what I felt I needed, that they'd have to cut out the rust areas. I also wanted to know if they saw future issues anywhere else. Martin was straightforward with what he saw, predictions of where the rust may travel, what definitely needed to be done, what I had time to wait on and shop time. One rust area was young but the back seat glass was involved. He advised it as an area to consider seeing as they were going to repaint my entire roof anyways. Martin said they don't handle glass and would have to send it out to a partner shop they work with that does good work. Reasonable price. It gave peace of mind they work with other experts so that I'm getting the best but cost-conscious service. I liked that he wasn't salesy. By the time I got home, an email quote was in my mailbox: what they'd do in item detail with cost. Easy to understand for a car owner with no knowledge of how autobody shops work. Kwan's Auto Body shop's quote was super reasonable. I mean, the rust could've really traveled when you look under the hood so I was worried the cost could change in a big way, but they assured me that was the cost. It was affordable and fair! Picked her up in four days (timeline was not important to me; I wanted it done well) - she was like BRAND NEW. I was SHOCKED! The paint color matched my truck and my roof cab looked like new! Showed me photos of the rust damage they saw, what they carved out and did. The small rust didn't show to the visible eye but it was spreading "under" the rubber to the glass . I'm soooo glad I listened to Martin's assessment and got that additional spot done. When I think of : - all the structural rust they cut out - the partial structural damage that had to be rebuilt - the additional rust spot that was secretly SPREADING (that I didn't know about) - the fact I've now ALSO got an entirely brand new-looking roof which I didn't count on (TBH, the old one was faded, weathered & lost its sheen) - I didn't have to buy a NEW truck because my old one has been saved I feel like I got a freaking PHENOMENAL DEAL, where I actually SAVED MONEY getting the work done. Thank you, thank you, thank you.. Martin and Kwan's Auto Body! You guys made everything so easy. You are my rust removal experts and I'll be coming back. read more

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The guys at Kwan's are great. Super friendly and accommodating. I usually drop in with a needed modification and without a hitch they will always do a prompt quality job. read more

Martha M. Martin and his crew are the best ! I needed front bumper repair on my 2024 Mazda 3 . I took it to Kwans on recommendation from a friend. A very smooth and professional experience. No hassle, no runaround , Free and fair estimat given on the same day I took it in. Scheduled a date, and work was done as agreed. I was so happy with the results !! The paint was perfectly matched , looked brand new again, like the damage never happened ! I HIGHLY RECOMMEND Kwans Auto Body and Paint. read more

Kwan's Auto Body Painting - Body Shops Near Me - Honolulu, Hawaii

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Reliable service, great communication, and very patient, organized people. They are straightforward with services and even assisted with communicating with an adjuster. Repairs to a side swipe at the front bumper took less than a week! read more

I asked Martin to do a vehicle bodywork inspection on a recent used car purchase. He said they don't normally do that but he was willing to write it for me. Martin is willing to help an extra mile. Helped me with my used car purchase. I am very grateful. read more

Great work , value and service. I scraped my 2 month old beloved Prius against a concrete pillar backing out of the parking space in my building garage. Concrete Pillar 1 Beloved Prius 0 Called a handful of body repair shops in the town area. One never answered or responded to my message. One took 3 days to respond. One told me my side mirror is a specialty item and couldn't guarantee if he could get it within a few weeks and he also gave the impression that the process of working with my insurance company could drag on. I asked if I could pay him directly then have the insurance company reimburse me. He said no and that he needed to work with and bill the insurance company directly. NOT TRUE. Then there was Martin at Kwan's Auto... He answered the phone, asked me to drive by and let him look at the car. Upon inspection, he gave me a quote of about $1,400 which was about $365 below the estimate from my insurance of $1,735. Made an appointment with Martin , and as promised, 4 days later, the repairs were completed and the charge was $1,435. Paid with my credit card and by that time, Liberty Mutual had already mailed me a check for $1,235 - $500 deductible = $1,735 estimate. I really appreciated Martin's friendly, low key, honest, no drama approach. I couldn't be happier with the repairs. The car looks as good as new and they even washed it. Martin said his workers have been with him for 30* years and were very experienced. Pro tip : Expect about a 2 week wait before they can take your car. This is pretty much the standard wait time with the body shops in town. read more

Kwan's Auto Body Painting - Body Shops Near Me - Honolulu, Hawaii

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brought my car in to replace old non-restorable headlights, excellent service, was able to get an appointment soon after calling , would highly recommend read more

Has to be Martin (English/Chinese-speaking, I believe he is one of the owners) and Han (Some English, I believe he is the shop manager, his son is Tyler), for the real information. Those 2 are the ones who are consistently there and give honest feedback. I'm a repeat satisfied customer, just got my car back today, beyond great results. Almost skipped them this time, due to in 2020 there was a stranger there who didn't behave in the genuine manner that I am accustomed to from them, not sure who that man was (Only English-speaking), never saw him before and didn't see him this time. Another place asked for $50 to do an estimate, but Martin did a free same-day estimate with a drop off spot open in a few days, instead of a month or two at the other place. read more

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Very good service. They are fast, reliable and trustworthy. I have unfortunately needed to bring a few cars here. A car that I hit got a good quote here and repair. read more

Could you repair bumper and light please? I need to get repaired asap please? Just tge bumper and light kight needs repair read more

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Took my Volvo for repair autobody and windshield , met martin and the Estimated comes right away via email and very reasonable. Took one week and it was amazing the job by Kwan's auto body , I would recommend to any one looking for auto body or windshield job amazing job and communication with Martin was so friendly and easy working around your schedule also, open on Saturday until noon and off out of chart for my experience from Martin and staff of Kwan's auto body and Painting job was amazing too!!! Mahalo Mr. Martin for job well done on my Volvo , and met Tyler when I pick up my Volvo and Tyler washed it and dry it too , wow and what services and location is convenience !!! read more

I don't want to say that I'm a magnet for accidents but lately, I have had to rediscover the excellent service @ Kwan's Auto Body Shop. Kwan's has been serving the neighborhood of Kaka'ako for many years. They are easily accessible and quick when one needs a quote for auto body work. The prices are more than fair. The shop has worked with me to save me money with their recommendations each time while providing excellent work. Two previous times I had stopped by for very minor things. This last visit I needed to get an estimate for substantiable damage sustained while my car was parked; more cosmetic than anything else. I called the shop to schedule an appointment and was helped by Mr Kwan's assistant. He said, come by anytime within the next two hours or the next day. I appreciate the ease of working with him. Drove right down. Before I even returned home, the estimate was sitting in email box. Thank you Kwan's Auto Body, for your always excellent service and good work. read more

I went to Kwan's based on a recommendation to repair the front fender and door on my Mazda MX-5. Martin called me back later with an estimate that included replacing both and repainting. I was very pleased with the cost for that much work and a 3-year warranty on the paint job. I dropped off my car 2 weeks later and it was ready in 2 days, just as promised. It looked great and still does almost 1 year later. I could not ask for better. If I need body work in future (I hope not) I know where I will go. Thank you Kwan, Martin, and Tyler! read more

Kwan's Auto Body Painting - Body Shops Near Me - Honolulu, Hawaii

I cannot believe it...had to take in my 2nd car in for fixing. There was a hole on the side front driver side because I hit a homeless's cart (don't ask how lol)...I went in and they were book of all December. I couldn't believe it of how pack they were, but seeing that most people know this place...I'm shouldn't be surprise. Lol. But I was grateful that they were able to take my car in right away. It only took them two days to fix my car. I was expecting about 4-7 days to get it repaired but they were fast. I highly recommend this place to get your cars fix. The family who owns the shop are honest, care about their customers, and give reasonable quotes that are fair. I love that this local business not only helps fixes customer's car but cares to make the price affordable too. Will keep supporting this local business in the future. :) read more

Martin here at Kwans auto body is pretty fair when it comes to quotes and pricing and his jobs are good for the most part. I haven't had Kwans do anything big but for the most part he did the job with a quick turn around and the job was quite decent. read more

About a month ago is when I started a very difficult and stressful search for Any Auto body Shop that does rust repair and paint job for individuals who just want to update their vehicle. Omg, After going to another place for an estimate and knowing how their jobs are. I Refused! I saw Martin's reviews and called asap, Finally I found this great shop that does non-collusion repairs with a very good quote. I made an appointment with Martin and felt comfortable that I could trust all what he was going to do. When I got the call that my car was ready to be picked up, I was so happy and relieved that he was considerate to cover up the inside seats and made sure No oversprays were made. He also hand washes all his completed cars before his client comes to pick up their vehicle. I thank you Kwan's for your awesome skills and affordable prices for Our community, I'm telling you if you have a vehicle that needs some love This is the place to go! read more

Martin of Kwan's Auto Body was incredible!! He quickly assessed my vehicle, provided an estimate that same day and once estimate agreed upon, he scheduled my car for repair within 2 weeks!! My car was repaired in 2 days, 1 day sooner than expected!!! Their work is remarkable. Working with Martin was easy and seamless. Thank you, Kwan's Auto Body for an amazing experience! I highly recommend their staff for your next car repair. read more

Highly recommend Kwan's for auto body repair. Service, responsiveness, and quality work can be found here. You really feel you're in a real pinch when you're seeking repairs to your ride. We had talked and visited a couple of body shops, which provided unsatisfactory responses. We even called the voluntary auto body association to get a recommendation and didn't get a callback. This is precisely the reason it was so refreshing to deal with Martin and his team. They must know how it is when you're without your wheels, especially when you're struck by an uninsured driver. So grateful that Kwan's helped us through this situation. Big mahalo to Daniel C. for recommending Kwan's to us! read more

I went to the shop for estimate and gave my contact information. They never contacted me even though they said they would email Mr. I waited but couldn't wait any longer after 2 weeks, so I went to another shop that took me immediately. read more

Someone hit my parked car in the parking lot and messed up the bumper a little bit. Thankfully she left a note but now I had to find a body shop to take care of it. Kwan's had some really good reviews, I called him up to schedule an appt and he said just bring it down while they are open and he will take a look at it. He was really professional and quick. It took his estimated 3 days to fix my bumper and it is as good as new! They disinfected the steering and seats after cleaning it. He worked with the other person's insurance company to get the funds to pay for the repairs and the price I feel was reasonable. Will definitely bring my car back the next time someone dings up my car. read more

Martin and the people of Kwan's went above and beyond! I actually had 2 separate damages but it was an overlap of paint/labor. I went in thinking that I was about to pay up 2 deductibles which is like $1k and probably more with the overlap. But instead when I went to pick up the car I just made one deductible payment! Martin even told me that they replaced my whole bumper which I imagined was supposed to be hella expensive. I just wish I could do or show them more of how much I appreciate their work and for not charging me extra! With my finance situation I was already stressing out how was I supposed to pay for my car damages. But everything worked out way better than I expected it! read more

My car had damage on the drivers side of the car. Han at Kwan's Auto Body is a master at fixing the damage and the paint job was excellent. The amount he charged was very reasonable and the car looks as good as new! You will be happy with the results and won't regret having your car repaired at Kwan's! read more

Kwan's was awesome! They had the best pricing of the 3 places I went to for an estimate, completed the job in a day and half and did the best work, looks as good as new! read more

You will need to be flexible with times as they are always very busy. Martin gave me an estimate on the spot then sent a email with a date and time to bring the car in. Very pleased with the results, customer service, color match, how they blended paint and the overall quality of work. Highly recommended! read more

I cannot recommend enough Kwan's Autobody. He was honest, timely, and did a fantastic job restoring the front end of my Lexus. It looked brand new. read more

Definitely recommend Kwan's Auto Body Paint. Martin is very helpful, honest, and explains the process before his shop starts the repair. Kwan's does fill up fast so do plan with your insurance company on your rental ahead of time. Hard a fender bender and he was able to fix my bumper in a couple of days. read more

Kwan's Auto Body Painting - Additional image of the repair. - Body Shops Near Me - Honolulu, Hawaii

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I brought my car to Kwan's for a fender bender repair. Martin was easy to work with, responded right away to my emails and kept in great communication throughout the repair. They paid great attention to detail and even helped me fix other little things I mentioned that were not covered by insurance. I'm so glad I found Kwan's! I found them from Yelp. Thanks to all the great reviews and Yelp for helping me find another wonderful vendor that I'd be happy to refer any time to anyone! read more

they gave me a fair price, scheduled my 2008 G37 for multiple dings on both sides and the work was done a day. before the promised day, Thatʻs always a good surprise. Would give 5 stars but the car was dirty and there was a little overspray I didnʻt notice until a few days later. Overall happy and recommend them for body work. read more

My car was repaired overnight and looks really good! I was rear ended and paint was all scraped off my bumper.

Really great work...service and customer service. They accommodated every request I made and even kept my car for me while I was away on business read more

I received many heartaches from being in accidents as well as getting my car hooked on a fence. As you can see from my photos, I had a lot of scratches from accidents and the biggest dent was from reversing into my parking garage but ended up having the fence penetrate and hooked into the rear. A friend recommended me to Kwan's Auto Body Painting since it is located near town and have a flexible schedule, which worked well for me. Their customer service was professional and they addressed my concerns regarding the damages. Within a matter of about two to three days, my car looked just as how I remembered it when I first bought it. I could not believe my eyes, I felt like I am driving in a new car. Thank you very much Kwan's for putting my heart at ease and being professional and provide prompt service, very much appreciated. I definitely will return in the future. read more

Kwan's Auto Body Painting - Before Kwan's magical touch - Body Shops Near Me - Honolulu, Hawaii

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So I was exiting a parking structure, and like a dumb @ss, I scrape my car along the wall. I've searched through yelp to see what were my options. I've gotten quotes that said it would cost $2000 out of pocket to fix the scratch. When I found this place, they gave me a really affordable price. The people there were super nice and friendly! I was super surprised that it only took a little over a day to get done! Please see the before and after pictures of the major scratch. The color match was on point! They also asked if I wanted to fixed any minor scratches while I was there. They buffed it out on the spot. I honestly recommend this place if you ever need a pain job done! read more

Kwan's Auto Body Painting - My sad car all scratched up - Body Shops Near Me - Honolulu, Hawaii

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VERY high quantity job, good price, on-time. I was quite happy with Kwan's work painting portions of my car