They helped me out in a bind! Called them early one morning to tow my work Jeep and they came right out. They were courteous and friendly on the phone and the driver was helpful and nice. Also, it blew my mind how competitive their rates are...it didn't break the bank. I will use them again if the need arises. I highly recommend them! read more

Had a flat tire while in my Enterprise rental car on the way from NY to SC. Found out the hard way that my Mitsubishi Outlander doesn't even have a spare. Called Enterprise roadside assistance, and they informed me that the closest branch was closed (which I expected since it was 8 at night). BUT, since there was a branch open 55 mi away at the airport, that they would have the car towed and an Uber to pick me up from the gas station and take me to the airport... at 9 at night. So they dispatched the tow truck and sent me a link to request an Uber. The confirmation message said the tow company would be arriving in 90min. Chuck called less than 5 min after I received the confirmation and made sure we were safe. He stated he'd be to us in 15 min. He was there in 10. So... Suprise, there weren't any Uber drivers at 9pm on a Tues wanting to make a 110 mi round trip to take us to Greensboro airport. So I called back roadside after Uber timed out "looking for drivers". Then they tried Lift... no luck. Mind you about an hour has passed by this point. Then they tell me they've dispatched another tow truck to pick up a car at the airport and bring it to me. This will "only be about an 80 min wait, sir," as the Enterprise rep tells me not to worry. Well, I called back after 30 min to ask for the name of the tow company bringing me my replacement car so I could get an ETA as Chuck had been waiting for over an hour in this parking lot with me and my feonce. When I finally got someone to try to look it up, they informed me that the second tow company hadn't actually even been dispatched yet. Chuck refused to let us stay in the lot and towed us to a motel on his own dime. He went above and beyond staying with us and ensuring that we wouldn't get stranded despite Enterprise completely dropping the ball. I highly recommend this company not just for their professionalism and ability but also for the owner's upstanding morals and willingness to do the right thing. All while refusing to take any form of payment from us. Thanks Chuck, the world would be a lot easier if more businesses were ran by people like you. We are forever grateful. read more

My car was towed off of private property by this company. They never notified me, charged me $350 (much more than standard rate), and while trying to get everything figured out, the lady secretary (believe her name was Melissa) hung up on me twice over the phone, yelled at me in the store, and proceeded to kick me out all while I was simply requesting forms and information about the improper tow. I will never be using this company and if anyone wants a job well done, stay away from them. Terrible to deal with, zero respect or human decency, and a complete lack of care for following regulations. read more

They are super friendly and helpful!!! I will definitely keep them in mind next time I need towing/lockout service.

We were moving our son from Michigan to Durham when our car broke down with a U-haul trailer attached. They went above and beyond to help us out. They stored our U-haul in their lot, got us a discount at the hotel and even offered to pick us up from the hotel to pick up our repaired vehicle. If you are looking for fast and friendly service, Chuck's towing is the place. read more

Melissa and Chuck are wonderful folks that went above and beyond to help us with a fuel related issue on a long trip from FL to NY. I would recommend them to anyone looking for fast, thorough service. read more