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    American Self Storage

    5.0 (1 review)
    Closed 8:00 am - 12:00 pm
    Updated 2 months ago

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    Response time

    50 minutes

    Response rate

    100%

    Services - American Self Storage

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    3.0
    (14 reviews)
    Propane
    New on Yelp
    Damage Restoration
    Responds in about 9 hrs
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    Office Cleaning
    Responds in about 20 mins
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    Postal Center USA - Postal Center USA Whitinsville Interior - Faxes

    Postal Center USA

    (4 reviews)

    This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

    Don't use their self service kiosk unless you want to end up with a lost package that "they assume…read moreno responsibility for". I'll take my business elsewhere

    Storage Rentals of America

    Storage Rentals of America

    (5 reviews)

    I've been a tenant here since March 2025. They lured me in with two months free--but heads up,…read moreyou'll need insurance, either through your own policy or theirs. Since moving in, the experience has been rocky. The lift has gone out of order four times already, and one afternoon the main gate broke around 4:30 PM. The property manager was nowhere to be found, and when I called customer service, their advice was basically "try to lift the gate yourself--nothing we can do." Not exactly reassuring. Then came the price hikes. After paying just one actual month (since March and April were "free"), I received notice that my unit was jumping from $123 to $173 ($187 after tax). When I called, I was told it's in the lease: the price can change anytime, and it will never go back down. Classic bait-and-switch. To be fair, the district manager, Christopher Delgado, did reach out after my first review. He explained it was an "automatic increase" and adjusted my rent back to the original price, assuring me it wouldn't rise again "for some time." That "some time" turned out to be four months. By October 2025, my rent is going up another $50/month--an extra $600 per year, if it doesn't climb higher. So in just seven months of renting here, I've dealt with unreliable facilities, poor customer service, and constant rent hikes. In this economy, it feels exploitative. Take this as a heads-up: this is not a storage company I'd recommend to friends, family, or anyone trying to budget responsibly.

    it's a storage place and is easy enough to use. however if your a day late (my fault admittedly)…read moreeven if you pay late normally (comes with an additional fee so I assure you they don't mind) you will get an email, a call, and a text every day. including if your in the hospital and trying to contact your primary care doctor they will repeatedly call you interrupting the call then give you an attitude claiming your the one with the problem. Sounds specific I know but the people working there are atrocious so luckily it's easy enough to avoid them but they don't keep to their hours so good luck if you need to speak in person. I would also expect to have your property covered in mouse droppings. There was also over a year period where the outer gate to the main road remained open 24/7 because it was broken and the were "waiting for parts". Only benefit of this place is ease of rental and use everything else including price and customer service is bad.

    American Self Storage - selfstorage - Updated July 2026

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