Okay!! I came here to give Church's Chicken another chance after having a bad experience the first time, but sadly it wasn't good. The wait time was around 40 minutes, the service was very slow, they messed up my order, and there were only two workers. The drive-thru took forever to place an order. The biscuits were actually good this time and nothing was dry, but the chicken was not cooked all the way. It was still pink, doughy, and VERY UNDERCOOKED. The restaurant itself is very dirty and poorly managed. The wait was so long especially coming after church.. I wouldn't recommend coming here save your money! read more

Have they changed their recipe? Chicken has no taste and no crunch at all, like what they had before. They had a promo for discounted 8-pieces that they sent to their Reward members, but it seems it's not reflected in their cashier system. Had to wait quite a while until a manager/supervisor came and checked her email for the procedure they have to do for the discount. read more

I don't understand how you have the door is locked and say that nobody can come inside and make an order. They have to go through drive-through while someone is literally inside picking up an order. And then when they notice how confused I looked at the door, then try to turn out and say oh well, you can come in now. I just had to walk away cause I'm a little confused horrible service and I wondered that the company owners even know about this and how they operate their chain business or whoever owns it read more

Not sure what's going on in there it took 45 minutes to even get to the ordering station. Five cars in front of me each had to wait at least 10 minutes before they were able to place an order in the drive-through. I know it's a lot of working there, but they still haven't learned. and the other thing I noticed some of the workers walking into the trashcan empty-handed staying for a while and then coming back in smoking maybe? Specially, two of them out of the building then there's two less working inside .cigarettes smoking maybe weed I don't know. read more

terrible!!! cash only they said... inside closed, they just don't care. nobody never told me I had to go to the atm before going to get food. read more

Always liked churchs chicken but yesterday, it has no seasoning at all, no taste like used to be, biscuits and coleslaw were good, I waste my money, and I purchased the family meal. read more

They are never open, states that they will only serve you through drive-through. The staff is not professional. If I can give it no stars I would. read more

My first time going to a churchs chicken. The guy at the drive thru yelled at a woman at 4:44 idk who the guy is but should not be talking to people he cursed at me and denied our order very rude guy I'd never come to any church's chicken again so many better and nicer chicken places. read more

0 stars, my chicken was burnt and smelt like burnt grease. My mashed potatoes weren't done and I didn't get a biscuit with my meal. I tried to call and no answer. read more

Church's Texas Chicken - Fast Food Near Me - Columbia, South Carolina

This church's chicken is the worst I have had. The owner really needs to rethink his business decisions. Customer care is not what your staff is concerned with. That all falls on the owner for his poor management skills. Do better or close!! read more

The service isn't bad. About what youd expect for a Churchs chicken. I write this to warn drivers of the massive pot hole in the drive though. Very surprising that this establishment hasn't prioritized filling this. Be very careful driving through, especially with a low car. I won't be back til this is repaired. I can only imagine what the inside is like. read more

Church's Texas Chicken - a pot hole in the middle of a street - Fast Food Near Me - Columbia, South Carolina

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My husband and I ate there last night. We both woke up with diarrhea and now I'm vomiting. My son, who did not eat with us is fine. STAY AWAY! read more

After waiting forever in the drive through line. which the problem might be people cant exit because of Tow notch being so busy. We order and once we get to the window are informed that they have NO WINGS????? WHAT it was 5:30pm on a Monday night. this is the dinner hours and they have none! UGH I ordered a medium jalapeno bombers and we get down the road and there are FOUR (yes 4!!!) in the bag! that is a medium????? are you kidding me. Once home we discovered that the sauce we requested was left out. The gravy is disgusting and the mac n cheese was looking OLD but at least tasted baked like advertised. the chicken is dry, over cooked and does not taste like the Church's I remember! its more like a fake KFC extra crispy. will not be returning that's is for sure! read more

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Idk what none of these bad reviews are for, I just left church's around lunch time so it was kind of busy (around 12pm) my food was so good, my chicken was fresh, my biscuit was fluffy and sweet and my mashed potatoes were delicious. I didn't have to wait a long time for my food and the woman at the drive through was actually friendly. If your craving church's don't let the bad reviews fool you, go here. read more

Main who owns this Churches in Two Notch Road in Columbia? I have experienced some bad customer service but this by far is the worst I've ever experienced. The employees I guess that's what they are called, didn't have the decency to answer the drive through. Nor did they respect their customers to come to the window and say we're not serving, we're closed, go away..something. Instead three of them at the counter. Customer ahead of me blew the horn bit to no avail. Never again will I ever go back there 8:00 p. 9/6/23 read more

If you want a ghetto experience then look no other. I was over charged and the customer service was piss poor

This is sad. I like Church's, but can never seem to get spicy chicken strips. That's a shame. The smokehouse chicken is good. Get it while you can. read more

Church's Texas Chicken - smokehouse chicken and a honey butter biscuit - Fast Food Near Me - Columbia, South Carolina

Very slow service, no spicy chicken, out of tenders, and they neglected to give me one of my sides. Such a sad spot I'll never stop at again. read more

We went in to order a carry out meal, we ordered and requested white meat. We were fine with it being an up charge. But the manager got mad and started saying explicit content. Did not treat us as a valued customer. Not only that, they did not wear their face masks properly and no gloves. Also she was eating while working. read more

I honestly don't know why this place is still open. The outside smells like sewage almost and the ground is wet. The inside is very dirty and gross. The employees are lazy and trash. They told me to pull up to get my order brought out to me and after 20-25 mins I went inside and she said she forgot about my order. To top it off, they didn't even offer me anything for forgetting or taking so long. It's only a matter of time before they close. read more

Worst customer service. I'm not expecting a five-star restaurant however I am expecting them to at least talk to you. After waiting for about 20 minutes I walked to the counter and the girl just looked at me. She could have at least said can I help you. When she rang up the order she just stuck her hang out. What does that mean? She didn't even say your total is... I sincerely hope that wasn't the manager. read more

I had the worst experience at any business at this location. The cops were called. I waited in their drive thru for 30 minutes and still hadn't gotten my food so I demanded a refund. Then EUNICE shorted my change $5!! The manager called to apologize for her extremely unprofessional behaivor (she bad mouthed to the cops about irrelevant things like how she doesn't like how I speak!!) but then STILL REFUSED TO GIVE ME THE MONEY THEY STOLE FROM ME!!!!!!!!!!!!! So I arrived with $20 and left with $14 and some change. NEVER GO HERE! AVOID AT ALL COSTS!!! THEY ALMOST GOT ME ARRESTED!!!!!!!!!!!!!!! read more

I rarely come to this churchs chicken location because of how ghetto it is. I have been waiting almost 30 minutes with only two cars in front of me. The speaker in the drive-through line doesn't even work and there is nobody inside of the restaurant. You know it is really bad service when I am doing this yelp review while I am still in drive-through waiting to order my food. read more

I don't expect much from Church's Chicken. Anyone who's been to one know to keep expectations low. Easily one of the crappiest restaurants that you'll see. So why did I give this one 4 stars? Lady at the counter let me use multiple coupons. That's it. She always let's me use whatever coupons even if they're expired. Plus I love Church's Chicken. Love that crunch and the tender meat right after the crunch plus those honey glazed biscuits. Give me those things then I'll give this place 4 stars every time. read more

Food was awful. Some of the chicken was tough, dry, and old, and one piece was undercooked and pink. The restaurant was understaffed; one employee was emptying the garbage and taking drive through orders at the same time, so garbage was falling on the floor. I'm a huge fan of Church's chicken but this one was less than impressive. read more

This is the WORST location and customer service is HORRIBLE! I waited 45 mint. for 3 pieces of chicken and a side of okra. Needless to say I got my money back and got the HELL out of there. We had to go inside because Drive thru closed of course. The inside smells, the floors are dirty, the tables nasty, the chairs look as old as the outside and the workers are getting paid to give POOR customer services. I don't think Upper Manger care about their business as long as they are making money. Churches Chicken are only located in certain parts of town. read more

This place is HORRIBLE. How is this place still in business. Waiting forever in the drive-thru for doughy biscuits and half done chicken is this what I wasted my time on. They never ever have condiments when I go. How are they passing the food inspections is the good question. I'd rather drive to the other side of town for Popeyes. read more

Went thru the drive-thru. On the intercome we could hear all kinds of yelling. The lady taking our order was extremely rude and was giving us nothing but attitude. We got to the window and she continued having an attitude. They pulled us over for our order which was fine. At least the person bringing out our stuff was polite. Definetly not going back. read more