I had my very first Chuy's experience last night, and I am officially a fan. I was not expecting much because I've been to chain mexican and tex-mex places before, and they are usually pretty mediocre, but the food here was great.
Since they just opened up, and there are a ton of people around here who are fans of Chuy's, there is a wait pretty much every night of the week, and at lunch time too, so be prepared for that. We put our names in with the hostess and were told it was about 55 minutes for a table for 2, which is a while, but not completely outrageous so we decided to wait. I saw some people I knew in the bar area and went over to say hello, and they told me that the bar top is full service and at the tables in the bar area you can get drinks and appetizers. I thought this was weird because usually it's the other way around, or full service at both. But I figured, what the hell, I'll keep an eye out for a spot at the bar to open up, and sure enough not 5 minutes later a couple got up from the bar because their table was ready, so we decided to sit and eat there rather than wait.
Because we sat in the bar, I cannot speak for the service in the rest of the restaurant, because I have found that often times you can have a very different experience at the bar than you would in the dining area.
The service in the bar was great. I was immediately asked what I wanted to drink and when my fiance sat down, he was too. We looked over the menu and put in a ordered for an appetizer. The bar tender did forget to give us our basket of chips, so my fiance went up to the chip and salsa bar and got us some. It was no big deal because we had to go there to get the salsa anyway. she took our food orders and the appetizer came, and it was delicious. Our food came out almost as soon as we were done with the appetizer, which I thought was great. Since they were so busy, I was expecting it to take longer. Our meals were phenomenal. I was very much pleasantly surprised. Everything had a good spice to it, which is unusual with a chain restaurant. My chicken was juicy and tender, and even their refried beans were awesome! They usually hold back on the spicey-ness for the general public since a lot of people can't handle spicy food, but apparently Chuy's is different. Also, the portions were huge. I didn't even come close to eating all my food. I was also pleased with how reasonable everything was priced. My fiance and I spent about 30 bucks on 2 drinks, and appetizer, and 2 entree's, and I had enough left over for lunch today. Not bad at all.
All in all I was very pleased. I happen to know one of the managers of the restaurant, and we ran into him on our way out and he happened to tell me that the reason for the food being so good and fresh tasting is because they make everything fresh and in-house every day. He said they don't even use frozen meat which is very unusual. Fresh ingredients really do make a huge difference in the quality of the food, and this gave me all the more reason to go back. All-in-all, I would say this one is a win.
Yeah, it might not be authentic mexican food, and yeah they are a chain, but it's still some of the best tex-mex I've ever had, and the service wasn't bad either. That's a combo that will keep me coming back for sure! read more