Back for round two, because apparently, I didn't learn my lesson the first time about what "portion control" means here. ​Walking into Ciao Bella for the second time felt like visiting a delicious, carb-heavy relative who won't stop feeding you until you physically cannot stand up. I came for the pasta, but I stayed because I was literally too full to move. ​The service was so fast I'm convinced they have a psychic in the kitchen who knew I'd be back for that spicy vodka sauce the moment I parked my car. If the first visit was a "first date," the second visit was us "moving in together"--I've fully committed to this food coma, and I regret nothing. ​Pro tip: Wear your "stretchy" pants. If you wear jeans with a button, you're just playing a high-stakes game of projectile physics. ​Rating: 10/10. Will be back for a third time as soon as my heart rate returns to normal. read more

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Ordered chicken parm, chicken had been cooked days ago (per it's looks, texture and taste), pasta and tomato sauce extremely watery. Did not taste good. read more

Had a baked haddock on a Friday. It' stunk to high heaven. Other restaurants add fish and chips to their menus because they get fresh fish on Fridays. This fish was old and smelled bad. Not fresh. Clearing inventory. read more

Quick and tasty takeout in a Friday night from Ciao Bella Worcester. Walked in all the amazing food smells hit, and I didn't realize they have indoor seating here. There were maybe 8 or so tables that were all full. Our food was ready promptly after a half hour after the order was placed online. They have a great pizza, steak tip ceasar, & lemon chicken soup. read more

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Had been a regular customer some time ago and then quality of food dropped. Had tried to talk about this on phone but think my concern fell on deaf ears. Will try again and leave an update. read more

My Cobb salad came with pineapple as a substitute for avocado!?!? No thanks...should have disclosed this on your menu...pineapple and blue cheese dressing...gross! read more

Pizza toppings fell off and was the most underwhelming experience I have ever had. Two pizzas, a chicken parm and salad cost $75. They are crooks with these prices and terrible quality. I will never be coming back again. read more

Ciao Bella - Pizza with toppings that fell off - Pizza Near Me - Worcester, Massachusetts

Picked up a small cheese pizza and they added a 5 dollar extra charge. Don't know if it's a tip or service charge. No one said a word. I guess the cashiers are sneaky and add their own tip. I'm in college and can't afford to give a 50 percent or 40 percent tip read more

I really love this place, but nothing is worse than expecting a bright, crisp salad since I'm also stuck working on New Year's Eve and getting a salad full of brown lettuce. Say you're out. Please don't make your customers pay for this! $10 (or more!) to throw it in the trash. read more

Ciao Bella - Pizza Near Me - Worcester, Massachusetts

The pizza I had was very good and I would definitely eat here again, I recommend you stop by and try it.

Do not bother ordering the salad. My Syrian salad was basically just greens with two cherry tomatoes, two olives and about a tablespoon of feta. Not worth the 12.99 price. I've had this salad in the past and it was really good, what happened? read more

We ordered the pesto pizza and it was very disappointing. The pizza overall was super dry. Very little pesto and it overall tasted like a flat bread. Pretty sad that there was so little toppings that you could see the bread in the middle of the pizza. Also the cheese on the pizza is terrible. Texture is also bad since it's squeezed from a tube. The Greek salad on the other hand is decent. They do pack the container with fresh greens and they give a lot of cheese. The bread that goes with the salad is decent. read more

Ciao Bella - Pesto pizza - Pizza Near Me - Worcester, Massachusetts

You ask a friend to give you some advice on where to get some good pizza, you get one answer, ask for great pizza and one answer comes to the top. (Ciao Bella) Looking at the menu and the different choices I selected the large four cheese and the large meatballrony, both pies were cooked deliciously and perfect. I want to try their salads, but the pizzas were a big hit! will be back to go for more! read more

Meh. Ordered a Greek salad which consisted of - spring mix, Some cucumbers, cherry tomatoes and a boat load of feta cheese. Not sure how that is considered a Greek salad. Also got pizza, which was good. But not more than 3/5 read more

Delicious Italian food, I have been ordering here for years. The balsamic and vinegar dressing is so good, they make it really well. The salads are always really fresh. Carbonara might need a bit more salt. In the picture I added pepper. The chicken is so tender. Great food always!! read more

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I use to buy my salad there all the time when I worked on Park Ave so I ordered it today what a disappointment 2 olives 1 cherry tomato a few onions greens were not very fresh was supposed to be with tuna which they forgot to add All do $10.99 Lost me read more

Oh! I can think of a million ways to explain how awesome this place is, but I'll list a few. Was feeling a little down yesterday and was craving something to cheer me up. So I figured I'd come on down to Ciao Bella. I ordered the pasta with clams/cream sauce and a Caesar salad. The lettuce was fresh and crispy, and the dressing was on point. Now the pasta......absolutely....AMAZING!!! Just what I needed. It definitely hit the spot. Also, the staff is super kind, helpful and friendly. Definitely coming back again!! read more

Used to love this place for good allergy friendly food but Today was the WORST experience ever!!! Tried to get the 4 cheese gluten free pizza and it looked like plastic! All of the cheeses were put in the middle of the pizza and not spread out across the pizza! I ask for light sauce and receive NO sauce! It wasn't edible- it was like plastic! We called and they redelivered and this time it arrived cold still no sauce at all on the pizza, I just don't want my pizza dripping with sauce so I ask for light sauce but NO sauce! Cold on a hot summer day??!! We started the process at 12noon and the 2nd pizza arrived by 3- I was so hungry I was crying! What a disappointment!!! Don't eat here! They don't care about the quality of their food! read more

Ciao Bella - take out and delivery sign - Pizza Near Me - Worcester, Massachusetts

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I am sorry to have to post a negative review as I usually only post glowing reviews. I am not complaining about the food as I have enjoyed it in the past-enough so that it was my go-to place driving back and forth between NY and Maine. Today I called 25 mins ahead of my arrival to place an order for a Syrian salad and an Italian grinder-the woman answering the phone called me by name as it was in the system and she commented that I obviously had ordered from there multiple times. So when I arrived ( after driving three and a half hours from NY) I asked to use the ladies room ( mind you I was properly masked) and I was told yes- but as I was about to enter I was told no- the rest rooms were not for customers. ( the restaurant was open for indoor seating and customers were seated at the tables) I am totally shocked and dismayed and sorry I will not be back to Ciao Bella on my return trip :-( read more

I ordered from there for the first time today for delivery. They made my pizza completely wrong because the young kid who answered was incompetent. He answered the phone like it was his first day on earth. I brought the pizza back and the guy who answered the phone handed me my pizza and he even looked like an idiot. Apparently he just learned how to speak. That's being nice. He obviously doesn't follow directions very well. read more

I have been eating here since 1998. THE BEST in Worcester. Greek Salad! Puttanesca over linguine! Ceasar Salad! PIZZA!!!!!!!!!!!!!!!!!!! No matter what you order it is good - except for the pasta my friend said the sauce was not great. I NEVER order pasta with sauce anywhere because I am so picky about my sauce and usually like only my own LOL!!!! he Monterey Chicken panini is awesome! The roast beef is awesome. The Spinach pie and salad is to DIE FOR!!!!!!!! The owner's are lovely and when the mrs. makes here special desserts it is soooooooworth it. Anyway, all I can say is I eat here at least two times a week for over 20yrs because they ARE GREAT!!!!!!!!!!!!! I love you Ciao Bella! read more

I've been here a few times years ago before I was a Yelper and absolutely loved it! I was in the area and ordered take out last night and it was just as good - if not better than I remember it! My go to is the Monterrey Chicken panini- sooo good! My sister had a few bites and said she's likely to go there for dinner tonight! Sandwich is a decent portion for just $10, cant wait to go back! read more

Ciao Bella - Monterrey Chicken - Pizza Near Me - Worcester, Massachusetts

It looks like a hole in wall type of place in Worcester, MA., I stopped in and it was good. If you love Italian food this is where you should go! It's a small place but very yummy! read more

Ciao Bella - Lemon Herb Roasted 1/2 Chicken - Pizza Near Me - Worcester, Massachusetts

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Uh... interesting. This is an eat in place that looks like a take out place. I ordered a soup and some bread just as a quick meal because I was starving but there would be dinner later. I didn't realize they had table service.. it's doesn't LOOK like they have table service. The soup I got was really good but they wouldn't let me eat it there since I didn't order from a table so I had to eat it in my car. read more

I was in town for training and decided to check out this place again. I would order take out with a group but stopped in to order a pizza. I decided to try the spicy chicken fradivolo. It has buffalo tasting chicken, sausage, jalepeno peppers and mushrooms. It was so good. I love spicy yet tasty food and this was a perfect combination. A small pizza is huge. It has 8 regular size slices and it's about ten dollars. My only regret is I can't get it again anytime soon. read more

The Porchini Pizza is amazing...it has the perfect blending of Sausage, peppers, pepperoni, mushrooms and onions. The boneless chicken fingers are homeaide and ever so yummy. Hands down..the BEST item on thr menu is their Cheese Pizza. It is the best pizza we have ever had in this counry! If you try anything try this! read more

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The dinners are great -- especially the specials of the day. Huge portions that two can share. The best marinara sauce in town. The pasta tends to be a touch over cooked - but just a touch. The pizza ... this is sad, but it's changed earlier this year. The crust, which used to be just amazing, is now very bready, too soft and puffy. I've asked about it and the reply is always, "We have a problem with the oven, but it's being fixed." But 9 months later and the problem persists. They used to have the best pizza -- hands down -- the best in Worcester, but now we're trying other places. Very sad. Delivery has improved, by the way. Always within 20 minutes, lately. read more

Ciao Bella - Mellanzane Pizza (perfectly roasted eggplant on marinara sauce with parmigiana and mozzarella), the small is 11 inches. - Pizza Near Me - Worcester, Massachusetts

We had a great meal at Ciao Bella tonight! The veggie lasagna was scrumptious as well as the salads and warm bread. We had an excellent server Andrea! Would highly recommend . Many coming in and out for Take out as well . read more

Takes a lot for me to give a 1 star review but when more than one person in your party gets sick after eating different meals, something is wrong. Second party got sick on 2 occasions. Food causes GI issues!! 2 different meals I ordered were extremely bland, as well as burnt. On a side note, the food looks, and smells AMAZING, the girl on the phone was patient, and the service was fast! read more

I usually don't write reviews and we have ordered from here multiple times and the Italian sandwich is always on point. This time the sandwich was off and it didn't come with the Italian bread it usually does (maybe my boyfriend didn't specify). The boneless Buffalo wings was horrible.. chicken was chewy like rubber and the breading was soggy probably because the Buffalo sauce was not put on the side and poured on the breading. The breadsticks was probably the most decent thing we got but it was hard. I don't know what happened and why this time the food was so bad but it really made me not want to return back again. read more

Panini is good Kids love the pockets pizza reminds them of hot pockets but better Subs are full of meat (pause) Pizza are fresh too And staff are really nice read more

Ciao Bella catered my father's Mercy meal that we had at our church hall. We were impressed with their professional wait staff and the presentation of the meal.The food was delicious, the fish was baked to perfection and the orzo with vegetables was a big hit, they even offered vegan options for my guests. The freshly baked bread was such a bonus and the rice pudding was always my dad's favorite. My family and I are so very pleased and thankful to Ciao Bella for making it such a memorable experience. read more

My dad got a sub and he kind of has a complicated order but they got it 100% correct and it was delicious he said!

Have ordered food at Ciao Bella for years it's always been fantastic but these last few times might have been a basic pizza joint quality. What happened? read more

The menus options look great at this place and it was hard deciding on what to get. I decided on the pesto pizza and from the looks of other reviews, they are consistent with overcooking it. Very dry. I like how they give bread while you are waiting and the marinara for dipping was very good. If I go back, I would try the pasta or wraps... definitely not the pizza. read more

Every time I order and ask for anything extra they would say yes and never delivered. They will charge you extra for it but when you get home or back to work the stuff that you had paid for and asked it's never there. Some time I question myself why do I still come here. Well the pasta dishes are pretty good. I had chicken with asparagus and asked for extra asparagus. They charged me $1.99 extra and when I got home I found 4-5 strings of thin and wilted asparagus in my dish. I called and complained then they said I will have a credit towards my next order with my phone number. These people charge you more for their food and when you ask for specialized dish they charges you more but delivered less. The reason I give them 2 stars is because the food tastes pretty good. read more

My dad and I order from Ciao Bella maybe 3 times a week. They have different specials every day for lunch and dinner so if you haven't signed up for their email list, you should. I think I've had everything on their regular menu that I now only get items from their specials. Last special I had was the Italiano Trio... I loved all of it. read more

I just ate half of a $10 sandwich from Ciao Bella that can be best described as a as a $2 sandwich on three day old bread. This has always been a good place to get an Italian grinder, I guess they have lost their way. Too bad, no more of my hard earned dollars. My dog kinda liked the scraps (she got the other half of the lousy sandwich). read more

2 stars BC the first time I came here the butternut squash bisque was great. This time they served me a burnt eggplant sandwich. I sent it back to the kitchen and the waitress showed it to the kitchen and they said that's how they serve it...claiming it was roasted. Total BS I tasted it, burnt to a crisp was the flavor. Ended up eating the bread and drinking my water and leaving. Not so enjoyable... read more

Ciao Bella - It tasted like charcoal... Sent it back to the kitchen and they sent it back to me saying it wasn't burnt! - Pizza Near Me - Worcester, Massachusetts

Well, we all love Ciao Bella. But not tonight. We called in our order on our way back from Boston, so we could swing by and make everyone happy when we arrived home. So...we wicked disappointed when we asked for their delicious bread and were told, "we don't really do bread." Ummm. Wait. What? Everyone loves their bread. We looked at each other. We turned around to see all the baskets of bread on the tables. I said, "you don't do bread?" "No, not really." I mean....we just laughed and realized she just didn't want to deal with us. It was just a weird and rude exchange. My crew orders a lot from here, and in fact does a lot of catering business for meetings. We're still talking about our sad experience. The pizza was good. But the customer service was terrible. That's the piece that makes regular customers start to look elsewhere. "We don't really do bread" read more