The service, food and drinks were great! Bathrooms were clean. Javier made some delicious Ranch waters which are hard to find, surprisingly. We both had combo fajitas-mine with bacon and poblano peppers, his with cilantro, jalapenos and cheese-very good! Plentiful quantity and home made corn tortillas.Rice was unique and tasty and were the charro beans. Lots of old, bad reviews but give it a try! read more

Not a fan!! We ordered cheese enchiladas and a combo platter. Both were just ordinary with all the fantastic Tex-Mex places in the area. You would think they could step up their food game. Also overpriced for what you get. Very disappointing. Will not return. read more

The beef looked gray, chicken looked plastic like. Tortillas were raw (not cooked all the way) Paid $27 for this and tipped $2 so I paid almost $30 for this. Would not recommend read more

Today was my first time to come here, and it was a great experience. The food was absolutely fabulous! I had Fajitas Monterey with chicken, beef, and HUGE grilled shrimp! Very satisfied! Also had a fantastic cocktail...spicy Paloma. Very casual and quiet atmosphere, which is exactly what I was looking for today! The staff was very attentive and I was very well taken care of! read more

The food was okay. Not purely mediocre, but not great. I'm going to say just this: Using American Cheese in enchiladas in a Mexican restaurants should be made illegal. And even if legal, it's shockingly poor judgement by the owner. Come on. How about spend $.10 more per plate for real cheese. I could write more. But let's be honest. You're either a person that likes American cheese in an enchilada, or you aren't. 'Nuff said. read more

Ordered using Ubereats. Husband and I just got through moving and had this delivered. Fajitas for two was delicious. Large portions. Will be going to this restaurant soon. read more

Good service, food was hot, nice quiet atmosphere @&@@@@@@@@@@@@@@@@@9@@@@@@@@@999@@@@99999@@@@&&&&&&

If you are craving great food at a good price look no further. We eat there at least once a week and every time the food is delicious. They bring out red and green salsa and both are very tasty and the red always has a nice kick. It is always warm as in temperature and I like that. I get enchiladas. Cheese of course and have tried different sauces and so far I have loved them all. Hubby gets chicken with mushrooms and lots of the delicious white cheese that is always so gooey and I have to steal some. The rice is always nice and fluffy and not too heavily seasoned. If you order the Queso you can't go wrong with the white or yellow. It is brought out with yummy flour tortillas cut up in triangles and fried. All in all a great place. Not fancy by any means, just great food. read more

Been coming here over a year now. Food is always fresh and well prepared. The food comes out hot and service is top notch, we have been to plenty restraints here in the area and we always come here The atmosphere is great, sports on tv, it's quiet We love coming here read more

If you like average and great margaritas, this is your place. Fajitas taste like they were boiled not grilled. Tortillas are brought in.

Staff was so nice and attentive!! The happy hour jumbo margarita for $5.99 is so good!! I had the lg tortilla soup for $10 and it was so huge I had left overs for the next day!! Definitely going back!! Shout out to eddy and Jose Luis for awesome service!! read more

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Ordered Dinner to go. Pretty simple straightforward order of two dishes of enchiladas with charro beans. Order was delivered with NO beans. We contacted the restaurant to ask for a remedy. We were asked "what do you want us to do?" We said, "we want what we ordered." They stated again. "What do you want us to do." We asked to talk to a manager to which they stated there was no manager working. No manager on a Saturday night??? Okay... They said call back later when a manager is here. We called back later as directed. They acted like they had no clue what we were talking about a couple hours later. They couldn't find our order. They started to blame Door Dash and said to call them. We explained we contacted Door Dash who instructed us to contact the restaurant. They transferred me to someone else when I asked for the manager, who then stated, " what do you want us to do?" " Do you want to come to the restaurant and show us your receipt?" Game over... Food was not good. Customer Service was horrible. Lied about talking to a manager. Not asking for much but when you work hard to earn your money and order a family meal on a Friday night with your hard earned money, it's not too much to expect to get what you paid for! We will never spend our money here again! Rude, Liars, Bad Food and Disgraceful!!! No wonder their reviews are sub par! read more

They staff in that place should know what good mexican food tastes like and they served me muck. The hot sauce was horrible and they food was not good. Yellow rice? What is that? The salsa is watered down. Who serves food like this? I don't think a one of them cares what comes out of that kitchen. Hint, go to a good Mexican restaurant and get a clue. read more

Me, granddaughter and daughter went around the time they opened. We had the worst service food was delicious but the waiter Javier was a to cocky and rude . it was horrible that the lady that was sitting people down was serving us . She was very nice and was being apologetic for his rude behavior. I wouldnt recommend him as anyone's server read more

The staff is very rude, no customer service skills. They didnt even greet me yet they greeted other customers who came in after me. They arent nice at all. read more

Service is amazing, best margaritas i've had and amazing food thank you so much for being 10/10 stars. Javier is the best ever. PERIOD.

Excellent service and the food is great. I have been eating there for years don't believe the whiners

Really lime Cilantros. 3rd visit. These guys are quick and always good. Clean restaurant and flooring ALL Covid guidelines. Chips are light and crispy. Best red sauce I've had. Today I ordered the burrito with fajitas beef. Pleasing presentation, great taste and very little wait. Staff is friendly but not overly familiar. You'll have a nice experience Cilantros. read more

Cilantro's Mexican Grill - Ground beef burrito - Mexican Near Me - Willis, Texas

The food was not fresh and the fajitas were mostly gristle. The only positive was that we ate here on a Sunday and the kids eat free which we didn't know till the bill came. We started being rushed for drinks as we were sitting down which was weird because it was a dead zone. I'm not a fan. read more

Brought my mother and some family here for my mother's birthday. Food was disgusting and cold, we didn't have to wait long for it to arrive so perhaps it was rushed. Server was kind and attentive. The lady who seated us acted as if she'd rather be having a root canal than seat us. All in all with the exception of our server, (Unfortunately I cannot remember his name) this was a miserable experience and will never return. read more

My friend and I went to cilantros for lunch. To start off we ordered water we were told that there wasn't any water. We went to the restroom the restroom looked like it hadn't been clean in days . I don't understand how they be opened . This isn't a professional establishment they need a lot of work. I definitely do not.recommend this place it has went Down hill read more

Fajitas were excellent and so was everything else Service was great also Looking to next visit

Nice people they treat us good every time we go. The waiter can give all the specials of the day. I recommend this restaurant.

The worst Tres Leches cake (if you could even call it that) that I have ever had. The food was old tasting. Don't waste your money.

On NYE weekend we were staying at the Happy Goat Retreat. Our initial plan was to go out and eat dinner. After relaxing all day we decided to door dash. We took a chance on Cilantro's Mexican Grill. We were pleased with our fajitas for two. The tortillas were really delicious. We ate the leftovers the next day and the food was just as delicious. read more

Hmm....Taco Bell or Cilantros? After eating at cilantros, I'll take Taco Bell. Waste of money. Food was cold, service was sloth pace. read more

Salsa was the best I've ever had hands down!!! Service sucked ass! The busboy waited on us way more than the waiter. We ate two baskets of chips before even having our order taken. Twelve dollar drinks made wrong. No attention from waiter until the check arrived. Then he lurked until he seen my husband signing the receipt. read more

This used to be my go to Mexican restaurant. The past few times have been more than disappointing. I ordered the tostadas and they had so much lettuce but barely any beans or meat. The fajita meat on my tostada was ice cold. My sister ordered the lunch fajitas and the meat were bland and nasty. The service was below average. I've been disappointed the last few visits but I think this will be my last time. read more

Will not return here! The place smells like sewer, the service is poor, and they act like your putting them out just for coming in. Ridiculous, good luck Cilantro's! What a waste of space! read more

We came in at 7pm with a group of people the consumer service really sucked they came back 2times to verify everyone's orders she seemed not to get it right .as it came closer to closing time their were staff literally standing and staring us down ready for us to leave very very rude and unprofessional I will never return to this restaurant nor will I recommend this place to anyone. Food wise well everything was cooked and presentation not bad either but the taste and quality of food was bad. I could keep going but they are just not worth my time and effort. read more

I rarely leave bad reviews, but this was just a miserable experience. The service was BAD. And I mean BAD. When we walked in, we were ignored by both hostesses for about five minutes. They were standing about ten feet behind their podium, chatting and periodically glancing in our direction. I guess they finally realized we weren't going to just go away (if only we had!), and they seated us. Then another 5-10 minutes passed before our waitress came. Oh well, gave us time to check out the menu so we could order quickly, right? (Spoiler alert: that was wrong.) When she decided to show up, I asked her about the drink specials. She listed two margaritas, and then recommended one over the other because it was "stronger and will make you get drunk faster." Whoa, slow down! I'm just trying to enjoy a tasty beverage with my meal, not get tanked at a frat party! I chose the other one, and she took off to the bar before we could tell her that we'd read the menu front and back about eight times now, and were ready to order. We didn't get to do that for another fifteen minutes, because that's how long it took for her to bring back one frozen margarita and my husband's Dr. Pepper. If you're good at noticing patterns, you may guess that once we got to order, it took forever for the food to come out. Well, that is correct! We sat, eating chips for a while, before the food came. The margarita wasn't good (all I could taste was tequila, I can't imagine what the stronger one would have been like!), the green sauce was okay. We got our food, and it wasn't very good at all. We also got to dine to the soothing sounds of our waitress, plus two other members of the waitstaff, accompanied by both hostesses, complaining about either their boss or another member of the waitstaff. Loudly. With vigorous usage of expletives. There were about five other tables in the restaurant (so, not busy), all within hearing distance. Two with small children. One couple got angry about it, and took their kids and left. I guess they don't yelp, because I don't see them on here. It of course took forever to get our check, but FINALLY we were able to leave! This must be what it feels like to leave prison. Or a state run insane asylum. I have never been so happy to end one of the few date nights my husband and I get to spend sans child. The only positive thing I can say is that I managed to avoid food poisoning. Surprisingly. read more

Horrid service. Food is decent. Waited 40 minutes for food in an empty restaurant. 5 or 6 waiters,Outnumbered customers. Noon on Saturday, not busy. Place is dirty, restroom had no paper of any kind. This place will close soon , if they don't care. Someone is going to lose their investment in this place, sad. Obviously, they don't care or are in denial. Service is the worst ever. Wait staff should be helping in the kitchen, instead of watching soccer. Total sausage fest, too. Maybe they need a waitress or 2 just to mix it up. Women are often better at customer service. Just saying. Good food, crap service. Bye bye Cilantros, you should have been better. read more

I liked this restaurant overall but it was surprisingly empty for lunch (only three full tables including myself). The hostess and waiter were very friendly and attentive. I had the chicken soup which came out to my table very quickly. I liked all of the vegetables and topping that came with the soup. The only negative was that it was a bit too salty for my taste. I think I would try this restaurant again for dinner sometime and see if it is busier. read more

Cilantro's Mexican Grill - A large bowl of chicken soup - Mexican Near Me - Willis, Texas

Awesome quesidalias! Love that they deliver! Fajita Mexicana is great! Good margarita!

This was our first time at Cilantro's and it was AWESOME! Javier was an incredible server. Ask for him. The food was great! We will definitely be back. read more

My son and I had lunch here today. I had a fajita taco, plus cheese enchilada. He had Cilantro Jalapeno Chicken. Both meals were very good, prepared as expected at this type of restaurant. Service was friendly and attentive. read more

Great food and great service! Best Mexican food I have had in a long time. All of our meals were delicious and the waiter was extremely friendly, proving exceptional service that you do not see many places these days. I will be eating at this restaurant every time I'm in the area. read more

If I could give this restaurant 0 stars I would. Staff is always rude !! However I notice people that must be regulars who are treated very well. Green salsa is bland...food is not tasty, meat is tough. This is 3rd time we have gone to this place because it Is close to home- but it gets no better each time. Sopapilla was tough and tasted burnt - way too much cinnamon and sugar...fried ice cream crust was chewy and inedible- guacamole was ok. Adult beverage will be the only reason I go back read more

The only thing semi decent about this place is the service. The servers are very attentive. The food is absolutely horrid. I didn't even eat my meal and I was starving. You could taste the chemicals in the cilantro rice. My chicken was so low quality and tough that I couldn't cut into it. The retried beans were rock hard and the queso was 100% velveeta. No fresh ingredients whatsoever. The free ice cream even sucked!! I do not want to live in a world with crappy Mexican food so I will never come here again. read more

Ordered fajitas through door dash and was extremely disappointed. The tortillas were like cardboard, the fajitas meat was bland and lacked any 'fajita' flavor whatsoever. Won't go back and recommend avoiding this place, honestly Taco Bell is superior to this. read more