Went here the other day after a very poor experience at Floors and Decor. F&D has everything you'd…read moreever want, except knowledgeable and available representatives to assist those of us not in the tile business. Unless you count the couple of teenagers who sit up by the front-counter complaining about how much money they don't make. Following that fiasco, it was recommended that I go to Sparks Tile and Stone. Immediately upon entering the store, I was warmly greeted by Kathy. Who took her time and gave me quite a "tile 101" education, which was greatly appreciated. She gave me so much to think about, I came back the next day and Ashley helped me, as Kathy was on her lunch break. With her help AND the knowledge, I'd gained previously from Kathy, I was able to swiftly select the tile and make my purchase. I'll drive back tomorrow to pick-up my order. It's a 60-mile round-trip from my home (Carson City) to Sparks Tile and Stone and I'm happy to do it for the incredible service I receive here. What a fantastic and friendly business!!! This is the kinda place one wants to spend their money at.

Notice the snotty owner reply from when we were there 3 years ago and trying to insult me due to…read moretheir poor policies. Our son went there recently and came to tell me of his bad experience. I told him it hasn't changed in 3 years. Yup, he got his tile at a hardware store instead and saved a lot of money.

Personally I haven't had any business with them, but based off the way they act outside of work…read morehours I'm happy to take any business elsewhere. First impression is key to making clients, and double spacing in a busy lot isn't a very good impression if you ask me. Having some common courtesy isn't hard, and these employees have none of it ! Remember you have your business logo on your lifted truck everywhere you go. 0/5 stars man. Do better, have integrity.

While checking quality, availability and pricing for lumber for an outdoor project we visited the…read morebig box retailers and decided to check this place out as well. We arrived a little before 3pm on a Saturday. They are open until 4pm on Saturdays. You are able to go into their warehouse where the building materials are nicely organized. They definitely seem to have a wider selection than the big box stores which we appreciate. We were told this location has been open about 6 years. Once you find the products you are interested in you go into the office for pricing details. They also offer delivery for a very reasonable price.

I had the best experience at this place last week. I showed up an hour before they opened by…read moreaccident and there were about six people already there. (Impressive!). Justin (I think he is the manager) said come on in and I'll get your order started and when the cashier comes in we'll get you rolling. She came in 2 minutes later. While Justin put my order in Derick, without being asked printed up a pattern sheet so I would know how to lay the pavers. There was a small problem with the order that was half my fault but when I came back in Justin handled it in about 30 seconds. I wish when I was in business I had employees like this. Great job guys! Dave

Building 4 brick 8 ft piers and needed to match brick with house , got great customer service and…read morethat included a return and re-order, Stanley, in the yard was a great help, awesome guy. I've never had issues with Sparks Basalite

This is the second time I've used Sanchez Granite. They did such a beautiful job on my kitchen a…read morefew years ago I had them back for my bath. Stopped by the yard and picked out a quartz remnant and within two weeks it was installed. Also used their sink which made it simple. They are super friendly and easy to work with. Install was perfect. Thank you to everyone at Sanchez!

Sanchez Granite is the absolute best! Ive been recommended by them by all of the local granite…read moresupplies in Reno. And let me tell you i couldn't be happier. They were so quick and efficient! In such a timely manner was my estimate sent out and kitchen done. Just like that!! Thanks to everyone at Sanchez, kitchen looks beautiful.

We visited this store today looking for granite kitchen slabs and although we haven't finalized our…read morepurchase, the customer service was superb! And what really sets them apart, is that they are kid friendly! They have a room just for kids which is wonderful and makes life so much easier when we're shopping. They also offer lots of snack, coffee and tea!

I have dealt with them several times in the past few years looking for tile and stone. I have found…read morethem to be extraordinarily helpful, friendly, and attentive and to have one of the best selections of both in the Washoe County area. Their prices are reasonable for the quality that they carry. Be certain to include them in your search if you are looking for out of the ordinary materials.

For a recent master bathroom and bedroom remodel, I found the internet search to be completely…read moreunsatisfying and frustrating. To my good fortune, I found Cabinet and Lighting Supply in my own backyard and could not be more satisfied. Beginning with their smart and organized website which is a dramatic improvement over most internet sites. In person, I dealt with James Paese who proved to be extremely knowledgeable regarding fixture metrics such that we could make our decisions with confidence. The first time you dive into lighting it's critical to understand color intensity and hue for your specific application. And that's exactly where an expert such as James makes all the difference. We purchased both lighting fixtures and a ceiling fan from C&L and this organization will be my default for future projects and I'm confident that you'll find a similar experience.

Trying to decide if it is too generous. We've shopped here a bit over the years and this time was…read moreless than satisfying. Their communication is horrible. We ordered a couple lights. One did not match the other and it cost us $125 to return it. We bought a replacement for the return for less than the fee to return the original. Nobody should be charging fees to return things like that. Then the cabinets, though we love how they look were quite a pain. We went into order them and the original lady that we talk to was on vacation so the other lady was gonna come measure. She talked to the original lady and wouldn't come because the original lady wanted to do it. I guess because she wanted the commission to herself I don't know which delayed us by a week we were told we could rush the order and probably get it in 3 to 4 cause it usually takes five weeks when the order is finally submitted, they quoted seven weeks they pulled that in to five weeks, but measured wrong, which took a couple weeks to rebuild the cabinet. So the original five weeks has really been closer to 10 weeks when all is said and done. We never got status updates. I kept having to contact them. They really could work on their customer service. I also have since found that I could've had the cabinets custom made for about half the price.

After years of having our inside garage / laundry door with a large cutout for a doggy door in it…read morefrom previous owner, we finallyyy decided it was time to fix this for not only safety fire reason but our heating/cooling bill. Called Carson Door for a quote along with how long on turn around, they said approximately a week. We dropped off the door and as promised in week we received a phone call stating the door was ready to be picked up, gal was friendly on the phone let me know their hours - woo-hoo that easy and went to pick up the door the following day!! Now we have a new door that not only fits well, it no longer has a gapping hole in it so fire safety restored along with our heating & cooling bill will be much better!! Friendly customer service and appointment recommend as they are currently requesting it.

Drove to Carson Door to purchase new doors for my home but was turned away and told to go…read moreelsewhere, TOO BUSY! Really? First question was not "may I help you" but rather "are you a contractor"? Times are obviously good for Carson Door but perhaps you should lock your front door at the business and stop wasting "walk in" customers time who drive to your shop to buy doors from you! Do yourself a favor and find a door shop that gives good service to all as this company just wasted my time!

Great experience from start to finish! Would absolutely use them again. We did a bathroom remodel…read moreand could not be happier with the results.

This is my granite countertops after 5 years. We came home to this. Please don't do business with…read morethem!