The entire staff was welcoming and so helpful. The eye exam was incredibly thorough and the doc…read moretook the time to answer all my questions and concerns. Then, when it came to picking out a frame, when of their staff members spent about 30 minutes helping me, making suggestions and walking me through all the options for lenses based on the prescription I received. Top notch service and wonderful staff.

I've been seeing Dr, Justin Hu for nearly 8 years, and every visit has been fantastic. His care is…read moretop-notch and his staff are professional, and a pleasure to work with. I actually drive all the way from San Fernando Valley to Pasadena just for him, it's totally worth it every time. Thank you Dr, Hu and staff.

I was calling several optometry offices for a specific Masunaga frame to see if they could order it…read morefor me. Oculus Optometry quoted me $800 for the frame, which was outrageous. The list price, and prices at other authorized dealers in CA was in the mid 600s. When I asked Oculus Optometry why they were so much more expensive, they told me that since they accept vision insurance they jack up the prices to offset any frame allowance insurance provides. However, the other CA optometry offices also take VSP insurance and don't jack up the prices. I feel this office is very shady and trying to take advantage of consumers. I would NEVER give them my business.

Satisfaction Not Guaranteed. No refund, no exchange. Nice people , very expensive frames.read more

The level of service the folks at this place provide should be studied, bottled and sold to other…read morebusinesses. The folks at this office are great. They remember you, they are pleasant and know their jobs well. Finding glasses is always a challenge because it's hard to choose a frame. They help with recommendations and opinions so your don't walk around with a mistake on your face later. Dr Hu always dials in the best prescriptions for my eyes and because of his care, my eyes have gotten better over the last 10 years. Can't recommend this place enough.

I had gone to previous eye Doctor Who told me I had an eye infection. He gave me an eyedrop…read moreprescription however, my eyes continued irritated nothing helped so I called this office because I had previously gotten my glasses here. This doctor was amazing. He told me I do not have an eye infection. I just have allergies and that's what's causing my eyelids and my eyes to be come so red ashy and irritated. He was great. He knew I was paying out-of-pocket and gave me a small discount which helped. I also wanna add that when I first called this office and they were all booked but something became available and the young lady that works there called me back to let me know something was available later that day .

Time for an annual check up. I always get a notification via email as well as text when it's time…read more Making appointments are easy and the staff members are always pleasant and friendly to talk with. Everyone is very professional and extremely helpful. Winnie was great performing the pre check tests and Dr. Lee Kim was amazing as usual. Nancy helped out with choosing glasses and had great suggestions. It's always a pleasant visit.

I'm not used to having nails and accidentally scratched my eye when removing my contacts one…read moreevening lol After 36 hours it was getting worse and tearing severely, so I knew I had to get it checked out. Upon discovering the doc I went to previously are closed on Wednesdays -- I thankfully found this wonderful practice in nearby South Pas. I called around 11;30am same day fully prepared that they may not have availability on a moments notice, especially for a new patient. Mia was able to secure an appointment for a few hours later. Their office is in a very quaint building that has easy parking w/ many close conveniences that my husband took advantage of while waiting (USPS, Starbucks and Trader Joe's!). I was kindly greeted by their receptionist (sorry forgot her name). The intake by Noah was thoughtful and comprehensive. Dr Tsai was prompt, thorough and professional -- communicating clearly what the issue was and how it will be remedied in a way a normal person would understand! Unfortunately, my health and optical insurances were out of network but the out of pocket visit fee was reasonable. They were very forthright on this aspect prior to my appointment taking place which I appreciate. They offered to try it anyways but I declined since upfront was reasonable. Diagnosis was a small corneal ulcer! Could have got so much worse if I didn't go in when I did. Extremely grateful for the team here. Efficient, transparent, comfortable, knowledgeable, and caring. I guess I'm an established patient now! :)

I've been visiting Dr. Vipapan for over a decade now. He's a fantastic optometrist who genuinely…read morecares about his patients and takes the time to ensure you receive the best possible care. The office has a modern and welcoming vibe, making every visit a pleasant one. The front desk staff is always nice and friendly, and the opticians (shout out to Laura & Pim) are super professional, especially when it comes to helping patients choose the right style. One of my favorite things is the wide selection of frames they offer. I noticed the office incorporated newer brands and a variety of styles and colors than before. I ended up going with a Silhouette, while my partner picked an Oakley. I highly recommend checking this place out if you need eye care; you won't be disappointed!

This review is not a reflection on the quality of care of Dr. Vipapan (he's great) except for the…read morefact that he hired the rudest optician, Laura. I have been at this practice for ten years but am leaving after having been subject to her rude, dismissive treatment during two recent visits. The poor ladies at the front desk clearly live in terror of this new optician and the vibe is really sad in there, to see how she treats them and how she treats the patients. I decided to follow Mindy, the previous optician, to her new practice Oculus, in South Pasadena. Mindy is the smartest, kindest, most competent optician I've ever seen and I have already called for my first appointment at Oculus, where it was such a breath of fresh air to call and talk to friendly people who clearly enjoy working there.

I love my new glasses! I love the kind attentive and well informed staff here. The exam was quick…read moreand efficient. For the frames, I asked for what is most trendy, made a choice from their collection, it was beyond my budget! But then was given some more economical choices, found one very close my first choice. 2 weeks later they were fitted on me perfectly!

I went back to pick up my new prescription glasses which needed updated lenses. As soon I put them…read moreon I could clearly see all the signs that are at a distance. I didn't have to wait at all and I was in out in less that 10 minutes.

Knowledgeable and friendly staff, helped me to stay updated on my contact lenses. I love…read morerecommending Dr. Tsai to all of my friends!

Best doctors and always take time to be thorough. Also are good with same day appointments for…read moreurgent issues.

Check the older reviews…read more SHAMEFUL INDIFFERENCE -- Total Vision Pasadena & Management. Dr. Korth is no longer at this office--we truly miss him and his staff. This office accepted RED CROSS FUNDS meant to replace glasses lost in the January 2025 wildfires, yet filled my family's prescriptions incorrectly. They promised to fix the mistake, but it has now been over a year with no resolution. Despite multiple calls and emails to Dr. Goldstone and management, nothing has been done. Extremely disappointing, especially given the circumstances. Proceed with caution.

Best visit I've ever had at Total Vision Pasadena. From check-in to check-out, the entire…read moreexperience was smooth, friendly, and detailed. Dr. Alan Goldberg was fantastic, so thorough, kind, and genuinely helpful. He helped me find new contact lenses that feel way better and my vision is noticeably clearer. Easy scheduling, easy parking, amazing staff and great results. Highly recommend!

I was able to get a convenient appointment time and was seen promptly…read more The staff and Dr. Grace Wong, were all professional and thorough. They were excellent communicators. I was given recommendations for OTC medication for eye care, which was helpful. Changes in my prescription were explained well and I was given options. As a result felt like I was an active participant in my eye health. I would recommend them to friends and family without reservations.

My entire experience here was absolutely amazing! The staff were excellent and so nice. Doctor took…read morecare of my eyes and I'm so happy with my eyeglasses!

The staff and the doctors are very kind and competent, and the space is very aesthetically…read morepleasing, and they have a lot of very nice selection of glasses to choose from.

Our first visit to Eagle Rock Optometry was amazing! We came in as a family for routine eye exams,…read moreand everything went smoothly. The place is very clean and well-maintained. Dr. Sepideh is professional, patient, and very thorough, she really takes the time to explain everything clearly. The staff is friendly and attentive, making us feel comfortable from start to finish. We also purchased our eyeglasses there, they have so many great options to choose from. Highly recommend this place, 10/10 experience!