Awesome alterations!…read more I went to Insi to hem and alter a gown for my daughter's wedding and was elated at the results. She did a phenomenal job and was reasonably price. She was super sweet and knew exactly what my dress needed for a flattering fit. If I ever need anything else altered, I will be taking it here. Thank you, Insi!

I've been going to Insi Alterations for the past few months now, and I can honestly say she is…read moreamazing. Every time I bring something in, it comes back fitting perfectly and looking even better than I expected. She pays such close attention to detail and really takes the time to make sure everything is done right. She's also super kind, professional, and easy to communicate with, which makes the whole experience even better. I highly recommend her if you're looking for quality alterations!

Super friendly owner who will go above and beyond to keep you satisfied…read more They do a great job with their cleaning as well.

The dry cleaning job was exceptional. They were able to remove all stains from my items. Very…read morefriendly workers and great prices! I would definitely come back

Great service! I needed a quick turnaround and they were able to accommodate me with no problem…read more Everything came out clean and nicely pressed. Friendly, professional, and reasonably priced. Definitely recommend!

They are high class professionals per my experience. Very satisfied and happy with the work they…read moredid. Highly recommend.

Love this place. They provide an excellent service and always friendly. Honest people. I can really…read morerecommend this place. Thank you

So glad this place is still open, they have been here for many years…read more I have used this place in the past for my alterations and the work is very good. He makes you try on the garment and then he makes the notes on the garment to your likings. He only takes cash, so FYI. There is also plenty of parking on the lot.

Kenn cleaners is the best. They always do a great job and have high integrity. It's my go to dry…read morecleaner.

The older ladies (my grandmas age) that work in alterations are extremely rude and lack customer…read moreservice skills. I've been coming here for over a year and I just cannot deal with them anymore. Rude, condescending and verbally abusive and on top of price gouging for the smallest repairs that come out mediocre. The rest of the staff that wear the purple shirts are always nice, professional, and friendly. Until the Grandmas are let go or educated on proper customer service and attitudes they will continue to drive business away. For me, I can't deal with them anymore. Happily taking me business to another establishment.

The best Taylor in the valley. My wife needed her dress altered and it's a heavy beaded dress…read more Stephano did an amazing job. You can't even tell it had work done. Pricing was great for all the work he did. My only negative is he is a bit rough when he speaks. Other than that I highly recommend him.

The only reason I'm giving this place 2 stars is because the alteration done on my dress was done…read moregood. I get the sense that the owner is very skilled in his work HOWEVER, the owner is really, really, rude. First impressions are always important, and we only went to this place out of recommendation from the dry cleaners nearby. We came in, he didn't address us, so we politely greeted him. He was busy, which I understand, so we waited until he asked us what we needed, which was just a small alteration to a dress (just making it a little shorter). He told me to go put it on first, which I did, and then came out. We told him how short we wanted it, and he made me turn and turn, until he made me look at him and said " Stop. Please. Every time you look down it moves the dress".... I didn't know... this was my first time getting an alteration. Furthermore, I kept stepping on my dress which is why I looked Down for only a second. But the way he said it sounded like he was yelling, and mad. It felt like he was talking down on me. There is a kinder way of saying what you need me to do. You don't need to sound so rude. It seems like he has no respect for other people and he seems very strong headed and demanding. You can say it's how you were raised, it's your culture, or whatever, but you are running a business so you need to know that not a lot of people will like your attitude. You need to learn how to treat all of your customers. I was crying in the dressing room afterwards because it really sounded like he was mad at me for not knowing better. Also there was a guy who came after me and was waiting patiently, he didn't hear the owner the first time, and the owner threw his hand up, basically like a "come on, seriously?" way. I get it can be annoying sometimes but he was clearly on his phone and didn't hear you. You didn't have to do the hand motion, it was unnecessary. If you want the job done, you can be sure he'll do it, however you'll have to deal with the attitude

I bought a jumpsuit where the torso was too long and needed a tailor I could trust. I've been going…read moreto Zeppelin Cleaners for a few years, so I knew they'd do a good job. When I first picked it up, the torso had been shortened perfectly, but the sides were still a bit wide. I gave them a call, and they immediately told me to bring it back in so they could fix it. After the second adjustment, it fit perfectly! I really appreciated how responsive and professional they were, and I'm happy with the final result. If you're looking for a reliable tailor, I'd definitely recommend giving them a try!

Called and asked if they can clean one dress shirt in two hours as advertised. They said yes. I…read moredropped my kids at home grabbed my shirt and drove to them. Took a total time of 50 mins from the initial call. Upon arriving they tell me I called 2 hours ago and that their machines are closed already and off. It's 3pm on Friday and they close at 7pm terrible customer service !

My husband had gone to Kenn cleaners for years. I won't be going back…read more I left a 60's hippy-style blouse for a costume party that had ties with fancy ostrich feathers at the ends When I picked it up there was no mention of about the feathers being missing and they were nowhere to be found. Did someone like them & took them? They offered to replace them but they attached some plain brown-ish cheap ones instead. They are over priced and the quality did not measure up to what I was told made them the best in town (Northridge). Very disappointing.

Location: White Oak and Chatsworth Street. Staff not able to explain pricing after pick up on…read morereceipt. The numbers do not add up. Not sure if this is happening at all of their locations.

He fixed my husbands boots and also fixed a little piece on boot that was coming out for the same…read moreprice that was quoted. For any shoe repair I highly recommend!

Such an amazing owner! Prices are very fair and the quality of his work is very high.read more

Bad news: I can no longer squeeze into my designer suits. Good news: I rarely need to wear a suit…read morethese days, but with two fancy June events to attend, I was dreading a visit to a department store for something appropriate. I was whining at Armen (who was altering my wife's outfit) who invited me to meet him at his brother's shop (Encino Tailors) and told me if I was interested (no pressure) he could outfit me in a quality suit at a reasonable price. I was surprised and delighted by my experience. Not only did he deliver on the promise, but the quality and selection of colors and styles rivaled designer boutiques. Suits, sport coats, slacks, shirts and ties. All classy, tasteful, and tailored to fit. Add the personal attention, prompt and perfect alterations and you have one-stop shopping for everything you need to look sharp without breaking the bank. Highly recommended.

STAY AWAY!!!! I see how everyone wrote so many glowing reviews so I called Armen. I bought a…read morepair of jeans and just needed it shorted with the original hem. I called him and you won't believe what he wants to charge for that...he said it would be between $150-$200 for one pair of jeans! That is a total rip off! I found another person in Encino for $20 who got 100 5 star reviews. If he can charge this much money which is more than the cost of the jeans for this simple job, I have no idea how anyone can recommend him! Look around and do you research to find the same quality at 10% of what he charges!!!! RIP OFF!!!!!