I don't like leaving negative reviews, but I want to share my experience so others know what to expect. The staff was kind and the salon was clean, but my gel manicures chipped within just a few days both times. I'm experienced with gel polish, and it usually lasts two weeks for me elsewhere. During the first removal, the polish was pulled off, which left the face of my nails damaged. At another salon, they used a gentle product that lifted the gel easily without causing any harm. Their technique was the same as other salons so perhaps its their product? read more

Cindy and Kev always do a great job. I go every two weeks for a pedicure and acrylic set and I leave happy every time!! read more

Cindy's Nail and Spa - Nail Salons Near Me - Cottonwood, Arizona

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I only review to commend excellent service OR save others from horrible experience. This is the latter. My friend and I were in Sedona for a retreat and were referred to Cindy's as they were open on a Sunday (the one star is for that)! We wanted simple manicures and called to see if they could get us in. Cindy was friendly over the phone, said, "Sure, come right now!" So we did! We both have fairly short, natural nails and both got our worst manicure service ever! The salon was not clean, should've been our first clue! We went ahead and had to ASK to clean under the nails, polish was applied quickly and sloppily, both of us got cuts on our cuticles (mine bled later!), and there was zero friendliness. I don't recommend, unless you're totally desperate on a Sunday, and cuticles beware! (To be fair, I do have thin, dry cuticles even when I'm not in the desert doing art and yoga and washing my hands more than usual, but I told her I didn't want them cut.) read more

Cindy's Nail and Spa - Chopped cuticle - Nail Salons Near Me - Cottonwood, Arizona

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Cindy did amazing! They were very quick, friendly, and did a great job on my nails! Definitely going back again!

This is the worst set of nails I have ever gotten. The acrylic is so bumpy and distorted and just looks ridiculous. I asked for square French tips with a pink color I picked out and they used a piece of pinched scotch tape as a stencil! The lines are extremely uneven and just look awful, and they did not bother to fix them even a little. They did not trim my cuticles or clean up my nails whatsoever before applying the acrylics. I went today with a friend and they had the same low quality experience. When I was paying for my nails the woman who painted my nails (who is also the owner!) was making very rude comments about my eyebrows and being very passive aggressive when I declined her offer to book another appointment for 2 weeks in advance. 0/10 do not recommend this place whatsoever. read more

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Great, clean, friendly nail spa tucked in the back of the building. Great service, and amazing pedicure - highly recommend!

Took me right on Time and Kevin did an excellent job taking care of me . Really enjoyed the foot massage.

After riding by the sign on the side of the street for weeks, I popped in to inquire about their services. The place was empty with the exception of ONE woman that was paying and heading out. As he was ringing her up he asked what services I wanted. I replied that I wanted to make an appointment but to please finish assisting the client. I'll wait. Within a minute she had left. I then asked of their rates and asked if he has any availability Thursday. Mind you, this is on a Monday. He begins to flip through an EMPTY scheduling book that's in clear view and says no, I don't have availability Thursday. Friday? He flips two more empty pages. No. I chuckled and asked what days does he have available. This guy says "I don't have anything until next month." It's literally the 2nd of the month. Pblahahahaha! I could only conclude that this place takes issue with black people. My 76k followers are gonna love this. Grand opening. Grand closing. read more

DONT GO I've gone to this place twice before with friends and each time the nails are bumpy and done sloppily. it's a good price but at the cost of quality. they can't even do French tip acrylics without them being bumpy and the tip is uneven and ugly. The place itself isn't the most organized and it's a little dirty but nothing horrible, still wouldn't advise going. I just got my nails done today and I feel like they're going to fall off and they're so incredibly bumpy I don't want anyone to see them. they also never even cleaned up the nail and cuticle before applying the acrylic which is a basic service that should be included for the price! please don't go if you want decent quality nails! read more

Poor Quality Manicure. I have been to this salon two times. The first time the man did my nails and it was great. This time the lady Cindy did my nails and it is not so great. She tore my real nails taking off the polish and the gel polish is applied unevenly and one of the nails has a big air bubble. Lots of polish left on the skin around the nails. No clear top coat applied. Just two coats of the gel polish. Was she trying to do a crappy job? Maybe? read more

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They add gel polish at no extra cost! lots of scented lotions and scrubs to choose from, a delightful place!

I really wanted to believe the 5 star reviews here, but it was just ok! Cindy was very welcoming and sweet, however the salon really is dirty. I thought how bad could it be?! But there are empty canisters, dust buildup, little bits that could easily be cleaned up. They didn't seem busy, I just wish they'd clean while they were slow! My acrylic nails turned out pretty good, i reshaped them a bit when I got home (some were a little crooked & longer than others). She didn't use a base coat for my gel pedicure, I thought that was strange. I hope my gel polish lasts! I paid $105 for removal, full acrylic set, and gel pedicure. read more

I went to Cindy's last week for a pedicure. Amazing treatment. Sitting in the massage chair while having my pedicure is a plus. Cindy is so nice and willing to please. The place is very clean nicely decorated. read more

I liked how Cindy did my nails.. I move here few months ago and tried other places but no like her.I love my nails short and not everyone work with gel nails as she does on short nails.I will go back! read more

Cindy's Nail and Spa - Cindy did a great job.I Cindy did a great job definitly I am going back! - Nail Salons Near Me - Cottonwood, Arizona

It's was a fine shop. I went in for a fill. She wasn't very helpful in finding the colors I wanted she just told me I needed to pick a number. She didn't do any cuticle care or anything after she finished my nails. They turned out fine, they are a little bumpy. It was only $35 so guess I got what I paid for. read more

Cindy's Nail and Spa - Nail Salons Near Me - Cottonwood, Arizona

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Called in for an appointment that they set me up for 6:30 Didn't get seated until 8pm Nails where al Cricket and not even It looked like I had put on like 50 coats of gelish I choose a size and ended up looking the size of my natural nail Looked like baby nails Got home and Immediately cut them off I did hurt but it was more Embarrassing to have nails like this read more

Cindy's Nail and Spa - "Fresh nails" - Nail Salons Near Me - Cottonwood, Arizona

I called asking if they have time for a walk-in appointment cause I couldn't get in to my normal salon and they said yes so I'm thinking "great that's awesome". I get there and I sit for a long while waiting to be serviced and it was not busy at all. I asked for a specific set of nails and they guy said okay, and got started. Throughout the entire service there was no talking, it felt awkward, I was never asked my opinion on the nails, and he went in a completely different direction of what I asked originally. The nails are crooked and some are thicker than others. Overall I was not pleased with how my nails came out and I'm honestly in shock for how much they charged me. I would not suggest this place to anyone. read more

Did a very nice job and walk-ins are always welcome. Have had my nails done by both Kevin and Cindy and both are really good. The place is always spotless and casual. read more

The gel polish come off in the 6 days and she overcharged for the polish in the first time. Maybe because we are visitors. Poor attitude and poor service. Did't use the base for the gel nail and put only one coat. i read more

No stars Haphazard pedicure Pedicure rates as one of my all time worst Attendant took 15 minutes to complete the job Watched TV and only looked when absolutely necessary Hardly deserves the time I'm spending to write this Unsuspecting public should be forewarned Really really bad read more

Worst pedicure I have ever gotten. Took like 15 minutes. I could have done a better job myself.

Kathy aka Cindy was wonderful. I had went to another nail salon to get a new set of acrylics for the first time in cottonwood (never had acrylics before but I did a lot of research beforehand so I knew what I wanted) and they were okay. too bulky and she didn't listen to the shape I wanted and I felt rushed so I went to Cindy's. She fixed it and made it look beautiful and more natural, not just thick blobs on my fingers. The design was also perfect. I showed her a picture of the design I wanted and she helped me pick out colors to go well together (and that would be work approved since they wanted "natural" colors - this is as good as my boss is gonna get from me lol) She was very friendly and kind. Talked to me the whole time and really paid attention to what I wanted. Granted one of my gems fell out the next day but she fit me in and fixed it. Great customer service and quality nails. Will definitely return here! read more

Cindy's Nail and Spa - Nail Salons Near Me - Cottonwood, Arizona

You will need a repair to the tune of $5 to $10 every time you go. Just not good and the filthiest shop in town

Fit me in when I had an emergency. Cindy is a gem and did an A+ job on my nails. Her Facebook page has 5 stars !!. Great family owned business. Highly recommend! read more

I went here with my Mom & Grandma. We drove from Sedona. The prices ar more reasonable here. Huge selection of nail polishes to choose from. As well as services. I chose to have the Spa pedicure. The chair I was sat in the controller didn't work to do any massage at all. That was disappointing. But not enough to ruin the pedicure. I chose to have nail art put on my thumb toes ( Easter theme ) Easter lily. Here I am now 05/23/15 and the polish or art still hasn't chipped off or away. So to me a better quality of nail polish and top coat. The Nail art wasn't that great but it was ok NOT BAD FOR A GUY doing it. Would I go back? Yes... Because they were Respectful to my Grandma she had a manicure and pedicure and her chair worked fine ( massage and all ) Her nails came out lovely and only smudged because she smudge them her self. The staff was pleasant. They talk to you instead of each other. While I was there one of there regulars left and they wished her a Happy Easter and set up her next appt for 3 weeks. Then about 15 minutes later another regular walked in for her appt. They greeted her by name. Obviously this place has great customer service! read more

Cindy's Nail and Spa - Nail Salons Near Me - Cottonwood, Arizona

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They are accommodating with last minute appointments. They also do beautiful work and our extremely friendly business people.

Don't waste your time or money. I had called ahead for an appointment and to ask how much it would be to do my nails. Irregardless of having an appointment I still waited for an additional 30 minutes. Once I sat down for my nails to be done, Cindy did not even give me the full attention as she was tending to other clients getting pedicures at the same time. After my acrylics were soaked off she immediately began applying new acrylic without even having me wash my hands. I asked her if she was going to tend to the cuticles and she said yes at the end which she never did. Long story short, she never gave any attention to my nails or cuticles, the place is dirty, and she charged me more than the price she quoted me on the phone. read more

Great service, very friendly! My nails turned out great, perfect shape. Highly recommend! read more

Cindy's Nail and Spa - Nail Salons Near Me - Cottonwood, Arizona

I love Cindy & Kevin! They always get me in fast & do a great job!!! I have been going to their salon for 2 years now but had to go to a lot of nail places that did not do a good job first! read more

My "go to" for relaxation! Cindy and Kevin always find time for me and nails always look great! Good selection of polishes and they take time to make sure nails are even and uniform shape! read more

Cindy's Nail and Spa - Lovely - Nail Salons Near Me - Cottonwood, Arizona

NO STARS!!!!!!! literally the worst experience I have ever undergone. I wanted to take my teen daughter for some time together out of the house with all this COVID mess. New to the area I picked this salon. HUGE MISTAKE! We were the only 2 people in salon and there was only one tech. To do both of us! Literally barely 15 min for a entire pedicure. 1 minute 10 second massage on feet. Not to mention no music and not even the TV was on. So it was erie silent which made it very awkward! Biggest waste of money I have ever paid. Please do not give this salon any of your business it should be shut down. I never take the time to do reviews but I am just beside myself! read more

She's ripped me off ! Don't go here ! I went in for gel nails and pedicure she charged me 65.00 dollars which was ok . Then she said I can wax eyebrows. She charged me 85.00 I'm thinking ok she's voided the 65.00 and charged a total of 85.00..I have tried to reach out to this lady cindi ( she's the only lady nail tech there ) she said she'll check on it. never did call me she totally blocked my number! She's won't even look into it to make it right !! Totally just stole from me and thinks it's ok???! I'm going to see if bank can fix it ! Or else I'll just go in and show her receipts.which I do have ! The nerve ! Never had I been involved in a nail place so unprofessional!! Not cool I just want my money back ! She is so rude!! Zero stars!! This place sucks! I never ever give reviews but this I had to . To warn people! Ughhh some people! read more

Overpriced, gave me wrong color and glitter I didn't want and was up-charged for. They do not sanitize anything and use the same brushes and stuff on the same person to include the acetone once it was applied to my nails, it burned and burned I ask him to stop but he wouldn't and forced me to finish my nails. It's been two hours and are still burning. I was in tears and they just told me it happens. No! If they had sterilized or at-least new liquid/acetone it shouldn't burn...Do yourself a favor and don't. read more

Pros: Went in for a pedicure. We had scheduled appointments for two adults and two kids and they accommodated all of us. The polish selection was nice and the atmosphere was friendly and relaxed. The pedicurist successfully removed a lot of rough skin from my feet and they felt brand new Cons: the massage chair was way too rough. I had to turn it off. The pedicure tubs were not lined with plastic. read more

I have had many manicures and pedicures in lots of different locations over the years. My gel nail manicure today at Cindy's was the very best manicure have even had. They really pay attention to details and are very friendly. I will definitely be returning!! read more

I read most of the reviews and I have to agree with the one-stars. I have lived in Cottonwood for 10 years. Initially, I liked this shop, but since Covid, this business is rock bottom. It is dirty and overpriced. Anywhere or anybody is better. read more

I went in for a gel pedicure. As the woman was putting the gel base coat on, she got to my 2nd toe, shook the bottle then said something in her native language to the other employees. Then a man got up from his pedicure, took the empty bottle and threw it away. So I have base coat on 2 toes and the woman opens the polish and begins to polish my toes. I asked if they ran out of gel she tells me "you dont need". Really??? I have had 100 gel pedicures but ok let's just say maybe they have some new gel polish that doesnt need a base to bond to. After drying the polish under the light, evidently I'm done...no base coat, no top coat...so when I go to check out the owner (Cindy) leaves her nail station to ring me up. She tells me "for you I do $35". I told her I have never in my life had a gel pedicure where they didnt use at least a top coat. She responded with "you dont need". That was at 11:45 yesterday. I woke up to this...my little toes polish has fallen off...because there was no base coat to bond it to!!! I'm furious! I am a licensed cosmetologist. There are specific procedures for correct bonding in the gel process!! Sad, I used to go there often. I will NEVER BE BACK! read more

I was visiting my friend in Jerome from Santa Fe, NM. We both had pedicures, I had the Coco deluxe pedicure, loved it! Great pedicure, loved the massage chairs. I also got an excellent brow wax, Cindy even trimmed my brows to perfection. Will be my regular nail spa when I am in town! read more

This is one of the dirtiest nail salons I've ever been in. I went in, sat down and waited over 20 min inspite of having an apt. During the time I waited and looked around I could see how unclean it was and I walked out. So glad I did ! read more

New to the area stop for services and Kevin seem to rush the job. The owner need to understand the service is what people are there for and pay and the price for. The service was not worth the money read more