Food was good. Service was Great! Very clean dining room…read more I think the indepence location is 1 star higher.

Haven't been to Cookout in 15 years and decided to get some dinner. Got myself a small cheeseburger…read morewhich was superrrrrr tiny, a plain hot dog for my dogs which again was so small, and a small milkshake. It was $12 which is insane!! It would have been way cheaper to get a tray with more food (burger for me, corn dog for them, another side for me, plus a milkshake all for $7.50), but there was a line in the drive-thru and I didn't really want to hold everyone up looking at everything on the menu. The food is good, the quality is good, and the guy at the drive thru was friendly (I've heard sometimes they're rude?), so I would go back and order a tray next time, but the prices were wild.

We used to go to good out alot and it's always been good. We went there today and the service was…read morevery poor. We ordered 2 big double trays, they completely got the topping wrong on one of them, and the other was poorly made. If I ever go to cookout again, it'll just be for a shake. Good bye cookout

I can see why they get low stars here. There is no engagement. It's order your food from the drive…read morethrough, hand them the card, make sure you reach all the way out your car to get the card back. Wait for them to give you your food and drive off. That's it.

Terrible location consistently. Today no cheese or French fries for my Single CHEESE COMBO.read more

The absolute worst Wendy's I have ever been to. The service was probably a zero. The food was…read morebarely a one. The staff and quality of food were the worst. No wonder the Wendy's brand is dropping

After saying I was going to try Shake Shack for years, I finally decided to try them on a Friday…read morenight. I used their site to place a take out order. Easy peasy. My order wasn't ready when I walked in, but that gave me time to view the restaurant's interior. Was happy to see that all spaces I viewed were clean. I wasn't the only person who thought to do take out as a few people came to pick up orders, but the staff kept things moving. I ordered a chicken shack, cheese fries, & frozen custard. They're a little pricey for me to go as often as I'd like to. If you're on the fence, try then out. Food was fresh & hot. Was tempted to try the custard once I got to my car.

We ordered online to dine in. I got the smokehouse burger and it was delicious and fresh. It was a…read morelittle spicy for me but keep in mind I weak lol. One of the employees we encountered wasn't personable but the one who gave us our food was very nice. Two what appeared to be managers walked right by us when it was empty inside and didn't acknowledge us. That's such a simple gesture to at least exchange pleasantries. The fries were fresh and the sodas were spicy if you know what I mean (not literally) they had that fizz!! The restaurant was clean and good level of music playing.

Terrible location with a tremendously long wait time. I tried going inside and was told I had to go…read morethrough the drive-thru instead - just a FYI, the inside seems to be closed even for ordering. It's completely dark inside for the sit in dining area. The person taking orders over the drive-thru speaker sounded like she absolutely hated her job and had no desire to be there. The food took over 25 minutes and the crazy part is that it was only one slushie, no actual food. I was asked 4 times what's the name for the order before I actually got the slushie. By the time I left, about 4 cars behind me had already received their food. I don't recommend this location.

I arrived at the drive-thru about an hour before closing, only to be told by a young lady working…read morethere that they were "done taking orders for the night." That's completely unacceptable. If the business hours say you're open, you should be serving customers. Turning people away well before closing time is poor customer service and reflects badly on management. Disappointed.

My date and I ordered a couple of desserts. She ordered the flan and I got a slice of the tres…read moreleches cake. She really enjoyed hers, taking at least half of it home in her to-go box. I thought the cake was tasty, but not as moist or as cold as I like it to be. Our server was very nice. Very attentive and accommodating. The restaurant looked OK, but one Customer turned on the jukebox and an addition with the music that was already playing. It got really LOUD very quickly. My date and I struggled to understand what each other were saying.

Ambiance was lively. The menu had lots of variety. There is literally something for everyone here…read more The food was excellent. I felt that we received a lot of food for such a small price! The only thing I did not like was that the service was minimum. Our server barely checked on us beyond bringing our entrees. She was very nice aside from being hard to find. I would definitely return.

Charlotte is a fried chicken city. Aside from being the headquarters for Bojangles, we've got…read moreoutlets for all the big chains - KFC, Church's, Popeye's and such. Several excellent local restaurants, too. So I had high hopes today for Pollo Campero. PC was clean when I arrived at 12:30. Quite busy with about a third of the tables in use and the remaining were clear of dirty dishes. Surprising because they don't have a trash can that I could see - the staff bus and clean tables, clearing them swiftly. I ordered a three piece at the counter and it didn't take long until a running found my tent card and I was able to start. The chicken was thoroughly cooked, still moist. Not much for flavor in the skin today, it needed some hot sauce to bring out the taste. The cole slaw was creamy and crisp. Still good but also a little bland. The small dinner roll wrapped in plastic was fresh and fluffy. Overall, it's a nice little fast food spot. If you're looking for something in a known quantity along South Boulevard near the light rail, this will work nicely. [Review 728 of 2025 - 4162 in North Carolina - 24288 overall]

Food was great, it's better if you eat in so you enjoy the crunchiness. Park in front it feels…read moresafer than in the back of the parking lot, the chicken is worth it.

I haven't even gotten my food but the drive thru worker was unbelievably rude. As soon as he…read moreconfirmed I was a mobile order he shewed me over to the mobile order parking spot. When I tried to ask for a water and extra ranch he shewed me 2 more times before confirming he would get that for me. Then I check my bag quickly before the worker that delivered my food sprinted off... seemed right but it wasn't... I was missing a 4 piece and my burger was made completely incorrectly. Only point I can really make here is.... If you don't like your job, find a new one. What a terrible experience. Probably the worst fast food experience ever.

Visiting Charlotte and was staying at the Fairfield Inn by Marriott, which Wendy's is located…read moredirectly across from you can walk over there. It's advertised that they're open till 2 AM but it doesn't say drive-through only so we decide to walk over there and get food and we see that inside closed so we walked through the drive-through because it's late and they're about to close because it's 1:30 am so we're hoping that we can get served. The workers were cool and they said that they just have to ask the manager to see what he will say and when the manager came and he was a complete IMBECILE. (I have other words I want to use, but I'm not even gonna go there) This black manager with dreads/locs (I'm only saying it like that for Wendy's to know what manager it was.) HE APPROACHED us rude and condescending, and didn't even speak professional to let us know what the reasons and/or policy was as to why we couldn't get served through the drive-through window. Yes, I understand thats drive-through but it's late at night and the location is right next to a hotel. You would think that they would have a pick up window or be accommodating to people that are staying over there because there's no other stores over here that can be walked to. Wendy's need to advertise open late for drive through ONLY!

I've always had a good experience coming here for lunch. Friendly staff and good food…read more On at least one occasion I've used the restroom and there wasn't any hand soap nor towels available. A more frequent issue, however, is with people loitering in the parking lot and near the front door, asking others to buy food for them. I don't know if the staff can do anything about that, but it has turned me away from stopping here before.

Don't sleep on Steak 'n Shake, we will be back!!…read more I love that they use beef tallow and not seed oils- so much healthier!!! I wish more restaurants would do this. The fries were the shoe string type and were sooooo good. I got the Reese's milkshake too and it was great. It comes with a thick straw too so it's so much easier to drink the shake out of- more restaurants need to do that too! We went through the drive through and it was so quick. The employee wasn't the friendliest but we got our food quick and it was correct. We will be back.

Typical Taco Bell ... and we mean that in a good way. Of the two items in our order, one was…read moremissing one extra but both meals were Taco Bell good. This location is open late, which suited our late flight and arrival at CLT. While the neighborhood was a bit gritty and they lock you out of the inside dining room early, the drive-thru was quick and handy and the service person in the window was friendly and fast.

I would give this Taco Bell negative points if I could. This location is completely mismanaged and…read morethe evening staff is abhorrent. They treat the customers like crap and the delivery drivers even worse. There is ZERO communication and when there is, they're rude and unprofessional. Avoid this location like the plague it is. Looking for improvement suggestions? New staff and for the love of God, have a front of the house manager at all times.