Food was good. Service was Great! Very clean dining room…read more I think the indepence location is 1 star higher.

Had a craving for a milkshake it was thick and had lots of flavor. I love that they are open late…read moreand have such a variety of food.

We used to go to good out alot and it's always been good. We went there today and the service was…read morevery poor. We ordered 2 big double trays, they completely got the topping wrong on one of them, and the other was poorly made. If I ever go to cookout again, it'll just be for a shake. Good bye cookout

I can see why they get low stars here. There is no engagement. It's order your food from the drive…read morethrough, hand them the card, make sure you reach all the way out your car to get the card back. Wait for them to give you your food and drive off. That's it.

Pile of sh*# Wendy's - My order included a chili, and an iced tea ~ But (after DoorDash brought it…read moreto me) I can't easily enjoy either of them, because they failed to put a STRAW (one drinks the beverage with) and a PLASTIC SPOON (is required to eat the chili), in the bag. - Are these people retarded? Who the ---- is the manager, over there? I stirred the chili, with the ketchup packet to cool it off - then I plan to slowly drink it [classy]. This is like -1.2 out of 5 stars.

while picking up an order as a DoorDash driver. I was patient, respectful, and simply stood waiting…read morefor the order to be completed. When the order was finally ready, the manager handed it to me in a very rude manner, almost as if she was throwing it at me. She then gave me a nasty look. Despite her attitude, I politely told her, "Have a nice day." Instead of responding professionally, she turned away and rolled her eyes. As someone who is just trying to do their job, I found this behavior extremely unprofessional and disrespectful. Customer service and basic courtesy should apply to delivery drivers as well.

I have been to Shake Shack twice now, and I've really enjoyed eating here before seeing a movie…read more Their burgers are really good, and the fries are well-seasoned. The service has also been pleasant both times. On 7/26/26, Jamal was extremely friendly and made sure that I and the other customers were well taken care of while dining in. I really appreciated him going the extra mile and taking the time to tend to the customers. Great customer service can make a big difference, and he definitely made my experience even better. When you visit, you order your food yourself, and once it's finished being prepared, they call out your order number for you to pick it up. The restaurant is also located in a nice shopping area that, in my opinion, isn't too bad to drive through, and parking is relatively easy to navigate.

After saying I was going to try Shake Shack for years, I finally decided to try them on a Friday…read morenight. I used their site to place a take out order. Easy peasy. My order wasn't ready when I walked in, but that gave me time to view the restaurant's interior. Was happy to see that all spaces I viewed were clean. I wasn't the only person who thought to do take out as a few people came to pick up orders, but the staff kept things moving. I ordered a chicken shack, cheese fries, & frozen custard. They're a little pricey for me to go as often as I'd like to. If you're on the fence, try then out. Food was fresh & hot. Was tempted to try the custard once I got to my car.

I'm giving them grace because they're obviously short staffed and the place was pretty busy. I read…read morethe reviews beforehand so I kinda knew what to expect with service speed and customer service. I was really craving a hotdog so although it took about 40 minutes to successfully submit my order and receive my food, I'm thankful! The hotdog was everything I expected and I even got a strawberry limeade for this random 70° weather. The manager(?) was servicing the drive through and the kiosk orders. He made sure all of my items were correct & that I had all of my sauces in the bag. Although I'm not a regular Sonic patron I wouldn't mind returning to this location in the future.

If I could put 0 I would. Worst fast food place I've ever been. Horrible service. Been there 4…read moretimes and have yet to get any food

Can I just first say i'm learning some of the best restaurants in the city are on south blvd!…read moreLempira was such a treat, the food here is so delicious! I walked in thinking it was your typical Mexican Restaurant but you've got a mix of Mexican, Salvadoran, and Honduran Food and I think they did every dish with justice! The manager Mario was also super friendly and helpful, I defintely will be coming back!

My date and I ordered a couple of desserts. She ordered the flan and I got a slice of the tres…read moreleches cake. She really enjoyed hers, taking at least half of it home in her to-go box. I thought the cake was tasty, but not as moist or as cold as I like it to be. Our server was very nice. Very attentive and accommodating. The restaurant looked OK, but one Customer turned on the jukebox and an addition with the music that was already playing. It got really LOUD very quickly. My date and I struggled to understand what each other were saying.

My first introduction to Pollo Campero wasn't in Charlotte. It was back in 2001 when I worked at…read moreHouston's international terminal. Flights from Guatemala would arrive, and passengers would walk off the plane carrying bags of Pollo Campero. The aroma was unforgettable. Ever since then, I've been curious about what made this chicken so special. Fast forward to Charlotte, and now I finally understand the hype. I stopped in for a quick lunch and ordered the four-piece roasted chicken meal with sweet plantains, coleslaw, and a roll. Everything was fresh, flavorful, and satisfying. The chicken was juicy and packed with spices that set it apart from your typical fast-food chicken chain. It's hard to explain until you try it, but the seasoning has a distinctive flavor that makes Pollo Campero uniquely its own. The sweet plantains were excellent. Soft, caramelized, and sweet with those slightly crispy edges that make plantains so addictive. The coleslaw was cold, creamy, and crunchy, which paired perfectly with the chicken. The service was friendly, the value was excellent, and my order was accurate. I always take a moment to check my order before leaving the drive-thru, and everything was exactly right. If your fried chicken experience begins and ends with KFC, Bojangles, or Church's, give Pollo Campero a try. It's a delicious taste of Guatemala and a reminder that great chicken comes in many forms. Life is too short not to eat well, Charlotte.

Charlotte is a fried chicken city. Aside from being the headquarters for Bojangles, we've got…read moreoutlets for all the big chains - KFC, Church's, Popeye's and such. Several excellent local restaurants, too. So I had high hopes today for Pollo Campero. PC was clean when I arrived at 12:30. Quite busy with about a third of the tables in use and the remaining were clear of dirty dishes. Surprising because they don't have a trash can that I could see - the staff bus and clean tables, clearing them swiftly. I ordered a three piece at the counter and it didn't take long until a running found my tent card and I was able to start. The chicken was thoroughly cooked, still moist. Not much for flavor in the skin today, it needed some hot sauce to bring out the taste. The cole slaw was creamy and crisp. Still good but also a little bland. The small dinner roll wrapped in plastic was fresh and fluffy. Overall, it's a nice little fast food spot. If you're looking for something in a known quantity along South Boulevard near the light rail, this will work nicely. [Review 728 of 2025 - 4162 in North Carolina - 24288 overall]

This was the nicest Wendy's. The people who worked here were actually friendly. No complaints when…read morelooking for junk food! And I was in and out quick.

Employees are rude, they clearly hate their jobs here too. We went here at 10pm or so on July 14th…read moreand they made us go to the drive through again after not giving us our sauces WE ASKED FOR, I don't care if it was night time either, the employees were talking about us in the back as well after we asked again, and one of the girls had made a rude gesture to my mom. Also my mom went to the door, and tried to ask for sauces, and the girl shewed her away. And the hours inside and outside is the same 7pm-3am.

I've always had a good experience coming here for lunch. Friendly staff and good food…read more On at least one occasion I've used the restroom and there wasn't any hand soap nor towels available. A more frequent issue, however, is with people loitering in the parking lot and near the front door, asking others to buy food for them. I don't know if the staff can do anything about that, but it has turned me away from stopping here before.

Everyone was so nice and the presentation was insanely good for fast food!! Even the kids shake…read morelooked professional

Typical Taco Bell ... and we mean that in a good way. Of the two items in our order, one was…read moremissing one extra but both meals were Taco Bell good. This location is open late, which suited our late flight and arrival at CLT. While the neighborhood was a bit gritty and they lock you out of the inside dining room early, the drive-thru was quick and handy and the service person in the window was friendly and fast.

I would give this Taco Bell negative points if I could. This location is completely mismanaged and…read morethe evening staff is abhorrent. They treat the customers like crap and the delivery drivers even worse. There is ZERO communication and when there is, they're rude and unprofessional. Avoid this location like the plague it is. Looking for improvement suggestions? New staff and for the love of God, have a front of the house manager at all times.