TOWN CENTER CAR WASH Part of their washer system that sprays…read morea bluish sudsy looking stuff onto the top of the vehicle was "broken" as it only reached about 1/4 of the driver's side of my vehicle and failed to cover entire thing. They did give me a refund on the "Platinum" job, which they discounted down to "regular wash" job plus a free hotdog. Vacuuming was so-so...poorly done. Finishing details were not done well, some streaking on windows which I had to hit with a little Windex & paper towel when I got home. The cup holder and console area and rest of the dash...poorly cleaned; I spent quit some time cleaning it myself after I left. I will admit my car was pretty dirty, but still I expected a better final result; even though poor result, I felt sorry for the guy who worked on my vehicle, so tipped him $7. The "Platinum Clean" is supposed to be a "mini-detailing"...but it really was more like a "regular job". Tire treatment didn't give much of a shine. They were nice...no problem with how I was treated. Think I'll try an individual detailer next time.

THEY REFUSE TO PROVIDE SERVICES OFFERED. I've tried to get basic car washes and was refused or flat…read moreout ignored me hell bent on upselling me to premium wash to which I refused and left. Fast forward another year I'm back for a wash against my better judgment. Requesting a basic external wash only, then looking at my hood with bird droppings said they can't and I would need to upgrade in order for them to wash my car. I preceded to explain i will clean it off myself and you can provide the requested service. Much to their amusement or bewilderment they watched me scrub the bird droppings off at the pumps across from the wash. I'm now back and ready for the basic car wash, same guy who's always there tells me something about "scratches" and I still need an upgraded service and if still wanted a basic wash I would need to speak with the manager ‍. Needless to say I left in awe once again from the car wash mafia. I dare anyone to come here for basic wash, see what happens.....i will never waste my time or money here ever. This place needs to go out business for good.

Card readers are broken, pump clips don't hold so you need to stand there holding the gas the…read moreentire time, and it isn't part of Chevron rewards. Sad how bad a gas station can become.

The gas station is fine, but at least one pump is always broken. The convenience store inside is…read morenot kept up well. The car wash is horrible. I'll continue to get my gas here, especially because of the discounts you get when using the app, but won't be using any of their other services.

Pro's : Gas price is pretty good compared to other stations , however you will pay that lovely .35…read morefee on top to just use their pump . Is it clean Heck no it's never clean , I rarely see the gas station clean outside . Pumps are dirty , screens , dirty , no receipts almost 85% of the time and that really is most irritating as I use my receipts for work and I don't always have time to walk in and pay ) which I should do but I don't ). The water to clean the windows is filthy and old squeegees are the norm. If you want a clean station and decent window cleaner w decent squeegees ( this IS NOT THE STATION FOR YOU ). However if you are just wanting less expensive gas and don't care about the above THIS IS the gas station for you as you can't really beat their prices unless you go to Costco or B Brothers gas station on Marguerite Pkwy & La Paz - you know which one I am talking about . If you appreciate this review can you give me a thank you friends !!

Zero star the cashier is like telling us were lying about the number of our gas number to pump and…read moreiddnt even help or refund at all he did put the wrong number for our gas thing and the janitor is on him aswell and this manager listening and disnt even do or say nothing its ridiculous theres no customers is always right in this store And gas station!!! Why would he blame us not telling the right number when he is using airpods on his ear like who the hell would say a worng number when you get a gas !!

I come here for a convenient gas fill up. I never have issues with the pump and am able to stop by…read moreand leave quickly.

The car wash has scratched the surface of my car. The brush marks are noticeable. Please be…read morecautious if you value the paint on your car.

Thanks Greg! A…read morefriend of mine recommended I come to this place and ask for Greg. I'm really glad I did! I had to come in for a brake repair job and Greg was kind enough to help me right away. He was very accommodating and straight forward. Thank you for your help, Greg! I look forward to coming back soon!

Stopped by because I had a headlight out. Turns out I needed a replacement bulb that's not very…read morecommon. Greg and one of his crew were able to track down the part muy pronto! Excellent service and Greg is very friendly. He genuinely cares about people. He went above and beyond, and I'm so grateful for his service, I will definitely take my car there for future automotive needs, other than the ones I should probably learn to do myself!!

This is my second year getting one of my vehicles smogged. I called ahead and Trudy had me in and…read moreout in less than 35 minutes. They also provided advise on how to check my oil. Great, friendly, informative and professional service.

We took our car to Gregg's Mobil in Mission Viejo on July 18 for a routine oil change. We drove in…read morewith a perfectly working vehicle, picked it up an hour later, and immediately noticed a strong oil smell. Minutes after leaving, the car became undriveable and stalled -- steering failed, oil was pouring out, and the drive belt was damaged. Tried calling Gregg's repeatedly -- no answer. Employees had left early, even though the shop was still "open" according to their posted hours. No after-hours contact, no help. We had to scramble to find another mechanic and a tow truck. Turns out, the work Gregg's did led to nearly $600 worth of damage: leaking oil all over the engine and breaking the drive belt. We paid out of pocket to fix these issues. When we went back Monday, Jeff the manager was rude, dismissive, and blamed us for not towing our car back to them (which we tried to do). After pressure, they agreed to reimburse the cost of repairs (the least they could do because they were at fault for them) -- but refused to refund the oil change that caused the damage in the first place. So basically, I had the privilege of paying $200 for an oil change that caused $600 worth of damage. Both Gregg and Jeff admitted fault, but still refused full accountability. The experience was frustrating, stressful, and could've been dangerous. Thankfully we live nearby, but if our car had stalled in an intersection or the freeway, this could have been catastrophic. Worst of all, Jeff and Gregg were condescending and extremely apathetic to the situation. Avoid this place unless you want poor workmanship and worse customer service.

Kindness does not exist here. My car battery died after getting gas at the adjoining fuel station…read moreat 8:30. I ask the mechanic if he could give me a jump--I had the cables. He told me all of his mechanic stuff was locked away and then drove off in his car. Would never come here--can't even do a nice deed for someone in need

Sean has been my mechanic for years. Trustworthy, fair priced and professional…read more Plus they have lowest gas price in town Craig R

Today is Veteran's Day. I'm not a Veteran but I just recently joined Loop Rewards after seeing an…read moreadvertisement that I can redeem a FREE any sized coffee and regular snickers after joining. This morning I decided while grabbing gas I would also grabs FREE Treat! While in the restroom, I was checking my app preparing to show it to the cashier when I got out and to my surprise I saw 2 coupons to redeem a FREE Any sized coffee and a FREE Donut in honor of Veterans Day. I showed the coupon to Gigi (cashier) and asked if they were a participating location that would honor both coupons. She wasn't sure so she grabbed Fernando to be sure. He told Gigi and I that he could honor both but they would just have to be redeemed in two separate transactions. I noticed that during my visit this morning, both Gigi and Fernando were so happy to help, they were kind and their service was something to write a review about. I had to say thank you! They both advised that I try one of the glazed or maple glazed donuts rather than the chocolate. And to warm it up for about 10 seconds to make it taste better! Thank you both so much for the help! I got a medium coffee to go along with my donut and got my gas at the pump. I also noticed that NEW Loop Reward members will receive an offer to redeem a FREE Roller Grill Item that expires 3 days if they use their number at the pump. I'll be back to get that, haha. Thank you!!

No complaints! I have not gone inside the store and I have never used their car wash station!…read more I have only stopped here for gas. This is where I always have to fill up with one of my vehicles, because my vehicle has been lowered and this station works great for it. No steep entrance and no steep exits, works perfectly for my car, no more scraping in or out of t gas station! This location looks clean by the fuel pumps, and so far I have not had any issues with any of its fuel pumps!