Used Greg for bathroom remodel. His pricing was transparent and he delivered exactly what was…read moreagreed. He communicated well, showed up on time, and finished the project by agreed date. Work was top notch. I'd absolutely use him again.

When I first contacted Greg to inquire if I could keep my tub should I choose to have the old 70s…read moreshower tile removed and replaced with an updated tile, he was personable enough and made an appointment to take a look & provide an estimate. The price was good and timing for job start to finish was acceptable. The job was scheduled for several weeks out but once the start date arrived he informed me that a previous bid on another job had come through. So, he would have to work both jobs simultaneously. This was ok since there was no rush for completion. All went relatively smooth until I found dust residue from sanding in the bathroom ALL OVER the house. Evidently, he had failed to close the bathroom door or cover anything in the bathroom, plus the A/C was running and that alone helped move dust EVERYWHERE. I sent him a text with a pic of the bathroom mirror and complained about dust all over the counter top. He said he forgot to cover the mirror and had his wife come to the house to dust. OK. I since that job sent Greg a text to inquire about tiling my floor and he has never responded. That is not professional in my opinion. At the very least, a pro would at the very least, respond with a courtesy yes, no or not interested. So, I'll find someone else to deal with the floor tiles. But, I will say this. The shower tile job Greg tackled and completed was exceptional. Very pleased with the results, just not his failure to prevent a mess and communicate.

They arrived in time and did an excellent job in clearing and refreshing my king size mattress…read more Will continue to use this company.

Andrew did a fantastic job on my three rooms of carpet and the rest of my house is porcelain tile…read more All of it looks fantastic. He cleaned all of the grout and I have builder grade carpet and it looks like the best carpet you could ever buy. Plus he is the nicest man you will ever meet.

Chris did a wonderful job! Our grout looks brand new, so happy with how detailed he was. I highly…read morerecommend Chris for great value for a very reasonable quote! He did exactly as requested, but really went above and beyond.

Chris was on time. When he was finished it looked like a new shower. I found Grout Guy and used a…read more$25 off coupon from a housing magazine I got in the mail.

What an absolutely talented individual! I have had multiple projects done by Nick and always blown…read moreaway with how great each project has turned out. He can do it all! Very happy with the backsplash tiling in my bathroom and I also had been on the search for someone to put up a difficult patterned wallpaper and he knocked this project out of the park! Highly recommend for quick and detailed work!

From the owner: Hello! I offer free estimates for any tile project from full shower remodels to backsplashes to…read morefloors. I work with most materials, for example Glass, Marble, Stone, Ceramic, and porcelain. I am able to paint, and do Sheetrock work also.

This review is purely on customer service - unfortunately, a result of which is that we did not end…read moreup continuing with the cleaning. Initially, when I reached out (a week in advance of needing the clean), the team seemed responsive and professional - sending confirmation the next day, and following up multiple times over the week to verify the service window. At the time I didn't notice the lack of questioning about: how many rooms I needed carpet cleaning for, the general size of the rooms, what the state of the carpets were, or what my budget was. They also did not give any advance indication of their price range. And, they never shared whether they would call or text in advance when a tech was on their way to us (for the record, they do, and that would have given us 5 hours back to our day had we known.) They have fantastic reviews, and appear to do great work, and I haven't needed carpet cleaning in quite some time, so I assumed they needed to get the dimensions and assess in person (this was verbally confirmed by the tech when they arrived - and the tech was very kind, thorough, and tried his best -- but we'll get back to that in a minute). Our service window confirmed via text and phone call at least three times, including the day before the planned service by the schedulers was 2-6. By 5:30, I had not received any indication of whether our service was going forward. I called to check in, knowing we had 30 minutes left in the window, but just wanting to verify the plan. Only then was I told the service was running late, now estimated to be a 6:30 arrival because "the property before you keeps requesting add ons." We opted to continue forward, now being told for the first time we would get a call when they were on the way. At this point, I was mildly frustrated, but understood work can run late. However, I was also confused why this prior property was not asked to schedule a follow up service rather than pushing everyone else back. By 6:25, we had not received a call, and I had a message drafted to follow up when I DID receive a call. A call to let me know the tech was on the way - but would be about 35-40 minutes. At this time, we had been waiting for 4.5 hours, having not been told we would have a 30 minute heads up to be back, and taking valuable time away from work, and additional necessary tasks. They offered to reschedule, but could not guarantee we would be first on the list, and leaving us to wonder if we would be waiting for 5 hours again. We proceeded, having asked how long the service would take - it was estimated to be an hour and we should be done by 8-8:30. This was the first time through all interactions I was asked how many rooms would be serviced. I expressed concern for the timeline, and disappointment at the lack of communication on the actual service date. No apology was offered, no solution other than continuing to wait, or to reschedule for another window, being offered. When he arrived, the tech was kind, fast, and professional. He answered my questions, and assisted me in looking at several service combinations. He was also able to verify that their policy for pricing is to evaluate the floors in person, and get the exact dimensions. Which is understandable, but would have been appreciated in advance. The first quote we were given, as was shared by another reviewer previously, was over $800 for 3 rooms with their closets, and 2, very short, hallways. One room has significant pet smells, but the rest do not. There was no furniture nor items to be moved, nor maneuvered around. The second quote, with highest tier treatments removed was still above $600. When I pushed for standard treatments, we were quoted around $400. I shared that was well above the cost I had anticipated, and was asked my budget. I said $300 max (which is still above average), and was eventually quoted $375, I asked to remove another option and it was reduced to $348. I asked if there were any coupons or specials, and THEN was informed of an option that would be close to that $350 including after environmental fees (not included in the original quotes). And finally, I inquired if it would be possible to do just an incredibly standard steam clean for the majority of the spaces, and only focusing on the more intense treatments for the one room that needed them. I was told that was not an option. Unfortunately, we were not able to proceed with the service. When I looked at our quote page, it was indicated we were originally scheduled to be seen at 4pm, and we did not have a tech until after 7. TL;DR we waited 5 hours for a tech to arrive, just to be given an aggregious quote of over $800, magically reduced to $348, and with poor communication starting when it mattered most.

Lew came out to assess the furniture and service requested. He did a great job asking questions,…read moreknowing their service offerings and providing prices. The nice part is that they are able to do the service day of when they come to assess. We wanted to know a quote on our mattress, couch and rug. We decided to get the couch and mattress done but the price for the rug was higher than we wanted to pay. The quality was worth the price. Our couch looks amazing and all our stains are gone. He was very professional and did a quality job. I would recommend this service.

Besides Bell being recommended to me, one of the main things I was looking for was a cleaning…read moreservice that uses a truck mounted cleaning system because those typically are more powerful and have better suction ability than the portable units that can be wheeled into the home. They pretty much checked all 3 boxes with having a great reputation, being affordable, and use the cleaning method that I was looking for. Tucker was the technician that came to my home today, he was thorough and efficient. He also explained the process very well and overall the experience was outstanding.

We've used Bell's annually for the past 3-4 years for cleaning our furniture. We have no carpet in…read moreour home. The customer service when scheduling and the staff doing to cleaning is hands down amazing. I almost feel like family. Pricing is more than fair and I recommend their services to others often. Bell's is like a celebrity in OKC and for good reason.

Completely wish we had taken before pictures because the after pictures does not do justice to how…read moregreat they look. Our tile had multiple "pits" and the grout was nasty. Scott worked with us and worked his magic! We will definitely use this company for our future grout cleaning and tile repair needs!!

From the owner: Since 2006, providing Oklahoma City home and business owners with impeccable tile, stone and grout…read morecleaning service. Is your tile & grout dirty and dingy? We can help restore them and bring back their beauty.