The absolute worst. Their employees don't understand English and their computer system misleads cost with not all options listed so they upchargw consistently. read more

Worst pedi ever splurged on deluxe. rough edges and polish came off 2 days after. Rude and a terrible waste of my money. And technician brought in her obviously sick kid who kept being near us. read more

I've been coming to city base nails for several years and I love it! Chu does a great job on nails, Vicky too! Great customer service, great nail techs at this establishment read more

City Base Nails - Dip powder by Chu - Eyelash Service Near Me - San Antonio, Texas

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Was a bit nervous coming to a new nail salon but honestly the man and women who did my pedi did so good! It was so relaxing and they took their time. Both asked me a couple of times if I'm ok or if I needed a drink and we talked for a little bit. Definitely will be coming back soon! read more

Update the guy massaged me so hard he bruised my foot still tipped him 10$ but won't be going back which sucks cause it's such a nice place to bad there workers ignore you read more

City Base Nails - Eyelash Service Near Me - San Antonio, Texas

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SUCKED! This place was a terrible experience, went in for a bit of ME time, (nail fills) the guy was done in 13 mins,my fingers were being jerked every which way and said "time is money" so much for peaceful time..my sister also was told that the reason why her nails came out crooked was cuz thy were like that already. .. read more

No I would never ever recommend this establishment to anyone!! My 4 year old was treated so horrible while getting her toes painted!! The lady was so impatient and kept sighing like she was annoyed doing her job!! 1st red flag should have been when she didn't paint my daughters nails the 2colors she asked , 2nd red flag my daughter asked for a flower or unicorn sticker on one nail she said NO YOUR NAILS ARE TOO SMALL! (Even though they've never been too small before with other nail techs) So I blew it off told my daughter it's ok next time, then while my daughter was sitting paying no mind watching YouTube on my phone she wiggled her toes and the lady yelled ugly at her "YOU DON'T LISTEN STOP MOVING" So I immediately yelled at her DON'T YOU DARE YELL AT MY CHILD LIKE THAT EVER AGAIN! GET SOMEONE ELSE OVER HERE TO FINISH IF YOU DON'T HAVE PATIENCE WITH CHILDREN! SHE REPLIED BY SAYING SHE DOESN'T STOP MOVING HER FEET SHE DOESN'T LISTEN! My momma bear claws came out and I told her to remove her self away from my daughter now! I immediately saw red don't remember the exact words I used as It was all a blur for me trying to wrap my mind around how someone could treat a child! As that was happening I looked down for a split second to ask the nail tech doing my nails what that lady's name was and that's when I heard a slap. In raged even more I yelled did you just slap my daughters leg or clap your hands to get her attention what did you slap?? She laughed and walked away!! I took my phone away for my daughter and asked her if she had felt anything she said idk mom I was watching my show. So I asked about four employees what that lady's name was and no one would give it to me they seem so scared and frightened to give me this lady's name as I began to start crying of anger An employee brings me a cell phone and says it's the manager named Henry. I explain the situation and told him how my daughter was treated and I was not happy about it! I told him I just want to know if my daughter was slapped on the leg or was it her hands or her slapping something else? He proceeded to tell me to keep calm and let him handle it he was going to call the owner to get the password for the cameras and as soon as he got back from getting supplies he was going to review the cameras and give me a call right away and for me to please not result to social media or any type of reports until he was able to handle the situation first! He then asked how was your service they performed on you, I said the nail tech doing my pedicure was amazing, as I was on the phone with him she started painting my daughters fingernails, talking to her laughing just making my daughters overall experience a good one like it should've been in the first place!! He then told me to pay for my service I received which I did and not to worry about my daughters service that the lady did. I thanked the nail tech that went above and beyond for my daughter as I walk to the front register to pay the lady was sitting there looking at my daughter up and down and laughing at her and looking at me because I was crying with anger I started to yell at her not to look at my daughter! I told the other employees as they stood their in shock just looking at her ,What kind of professionalism is that? They are just letting her stand there and laugh why wouldn't they tell her to stop and remove herself!! Best believe I wanted to React so bad like any another parent would but I knew there would be consequences to those actions, had I acted the way my mind wanted me to!! So I left, I waited, I called from my # , my sons #, my husbands # and got no answer or never received a call from Henry as he said he would! So I drove over there around 645 before they closed and Henry was sitting there with a customer with no concern on his face. I told him what's going on Henry I'm still waiting for that call he then repeatedly lied and said I've been calling you and no one answered!! The lies I never received a call nor did they answer my calls!! He said he reviewed the cameras and his employee did nothing wrong and since there was no audio he doesn't know what was said! So I asked him if I could see them and he said no! He said I talked to my employee and told her not to do it again and I sent her home. I told him if she did nothing wrong why would you tell her not to do it again and send her home? He got mad and walked away and I waiting there ( I did apologize to the girl that was getting her nails done by Henry for taking up her nail time) He then came back thinking I was going to leave and I asked again for the employees name & owners info and he refused to give me both. He said I don't have to give you her name or the owners info I already handled it, you don't have to bother the owner. He then tried to say I just got a free service for my daughter, basically stating to get over it! I told him I'll gladly pay for her horrible service! Ring me up! He refused! I will report them! 0 read more

TAMMY IS THE WORST NAIL TECHNICIAN AT CITY BASE NAILS!!! She is rude and awful. She rushed on my manicure. She cut them horrible and then just glued the nail on. When I asked if she could cut my cuticles she looked at me as if I was stupid and said no (even though I paid for a manicure so I expected it done) WASTE OF $35 dollars. read more

City Base Nails - Eyelash Service Near Me - San Antonio, Texas

I want to start off by saying if I can give this place less than one star I would!!! This is your typical "add more things to your nails to rack up the price kind of place", just like all the other nail salons, sure whatever! However, my visit here was not like any other. I went in very excited to have something done to my nails which I have not done yet, just to leave VERY disappointed!! I got there, I waited about 10 minutes at the front desk for someone to acknowledge me, finally someone came over, I told them very specifically that I need to know if someone can do what I wanted. (I even had a picture) I was told very positively that they can definitely do what I wanted! GREAT! I can't wait! I sit down in the chair, thinking they were ready to take me, not at all! I had to wait for the woman to finish with the person next to me, 15 minutes. Ok, you'll are short handed, understandable! (The only reason there were not many people doing nails is because 5 of them were dicking around and watching tv in the back, Seriously!! You can do that at home!) She finally gets ready to do my nails and before she starts I show her the picture and stress that my nails have to look exactly like that. Again I was told that definitely can be done. So excited we are finally going to start the process! She starts to do my nails a different shape then what I wanted, so I correct her. I was told that the design I wanted wouldn't come out right if I had them any different. I said ok and stayed quite cause she obviously knows what she's talking about, she does this all the time, right!?? As she starts to paint my nails the design is not looking at all of how I want them, so I tell her again how they need to look, she reassures me she's not done and that's not how they're going to look. I let her finish thinking she going to go back and fix them since she told me that's not how they are going to look. Nope!! Next thing she says is she's done and to let them dry. WAIT! What!?!? No!! This is not what the picture looks like! Two people said it can be done exactly the way I wanted, I expect to leave that way. She painted them all over and still it wasn't right, at this point I thought maybe its just me, I'm probably a little to hard on her, let me show my friend. My friend laughed and said it was way off. So the lady said I think they look better like that anyway, that I should just leave it like that. No ma'am!! I'm paying $20 more just for this design, I'm leaving with what I want! At this point I'm agitated cause of this ladies ignorance! She attempts to fix them(erases her mistakes with nail polish remover) and it still is way off. I asked, If you said you can do them like the picture why are you having so much trouble, and she says because your nail isn't shaped right for this design!! WTH!?!? Are you serious!? Didn't you just tell me you shaped it a certain way just for that design!? OMG!! I'm ready to leave so I tell her just to paint my nail one solid color! I let them dry, then I go to pay, they tell me it's going to be them same price of what she quoted me for the design, I showed her my nails and said what design, so they knocked off $5. $5!!? I was going to pay $20 more this doesn't make sense, why not the whole $20? She says, Oh, I used solar gel on your nails not acrylic so it's going to be more. Huh!? What's the difference, did I ask for that. She said no I just thought it looked better. Ok so you added it with out me asking!? Not going to pay for that! I payed for a normal manicure and just left! Worst service ever!! Ugh!! Never recommending this place! Nails miracle is more affordable and better it's just down the street on goliad. read more

Took my daughter for her first manicure. Lady at the front was kind of rude. Then no one would help me when I was going to pay. They let another customer pay first even though I was standing at the front. Will not be going back. read more

If I could give them zero stars, I would. I asked for a shellac manicure, and I told the technician that I had one artificial nail tip. He thought I wanted complete nail tips, and proceeded to chop off my natural nails!!( his English is so bad that he didn't understand me.) I thought he was just TRIMMING, but he was cutting! All the staff FIGHT LOUDLY with each other too. My nails are awful, shorter than when I went in (because I wouldn't let him put on acrylic - I'm allergic) and they don't sterilize their tools either. AVOID!! read more

City Base Nails - Eyelash Service Near Me - San Antonio, Texas

Been going there for 2yrs. I have never been disappointed! I haven't had to wait long for service maybe 15min. At the most ..

Very busy place. A few workers were very pleasant but most were quiet. The pedi was acceptable - nothing bad but not outstanding either. Sadly, I will not be going back. He took a chunk of skin off my heel when when using the scrapper for dead skin. I didn't feel it at the time but noticed when it started hurting and it still hurts 24 hours later. Too bad because it is by far the closest and most convenient location for me. read more

Great place, especially when I get a pedicure done. If you have to go on a weekend, get an appointment -- I didn't and wound up waiting one time for 1 hour and 35 minutes because so many people were there. Beat time to go is during the week early. Friendly staff. read more

This places sucks the man was rude he didnt want to give me my money back! He did my nails a total different way then i asked!! I will nevee go here again read more

I had a simple mani, acrylic with one color. Two broke less than a few hours of me leaving the salon. The color job was sloppy.

Recently moved to the area, and it is IMPOSSIBLE to find a nail tech even close to my girl back in Ohio, which I figured, so my expectations weren't too high. I started trying a couple of different places and this place is not even a mile from my house so I went a few times. First two weren't great but nothing to really complain about, they got the job done. But the last time I went was horrible. The man rushed through my fill, not to even ask if my nails needed trimmed down or check to see if they were even. I had to ask him to even them out and file them to the square shape, which I have never had to do anywhere before. The paint was just as bad. He barley put two coats on, you can see through the paint, and they were so poorly done they broke in less than a week. read more

I was referred to this place at the last minute and I am so glad that I went Hannah does an awesome job on Nails she takes her time and does exactly what you ask her to you I will definitely be going back soon read more

I love this place...always feel welcome...go to Dana or Hannah . My 4 year daughter loves the designs..totally pleased with service

So quick to take down what I wanted but as I went it they fought about who gonna take me & do my nails as nobody didn't want too.. As I sat down with this young male I told him how long I wanted them and tried getting me to go shorted his words were, "No too long." And I explained to him when they file them these get shorter. So I was very unhappy when I finally got them as long as I wanted them knowing they were gonna get a little shorter with the filing but he filed them all the way down I was very unhappy. And he looked at me to see if I was looking at him filing them down.. Then as he put shellac over it was very bumpy and my nails already looked like they were lifting. I was very unhappy with my nails. That I paid 50$ for since its 20 for Shellac anything. I wouldn't go back again! read more

Stay away!! Rude employees who lack customer service skills. Crappy job at doing nails as well. STAY AWAY!!!!

Horrible customer service. I recently moved to this area so I decided to give them a try. Waited almost an hour to be serviced, which I was ok with because they were kind of busy. After being seated for my pedicure they left me soaking in water with without turning on the jets and serviced other guest. Not to mention the water was cold. When I asked if they could turn my jets on and make my water warmer one of the guys told me the person doing my pedicure would have to turn it on. Really! After soaking in the water for who knows how long someone finally came to do my pedicure. The pedi wasn't bad and the girl did apologize for the wait. I should've left well before but after the wait I figured I would let them service me and find a new shop for. It's unfortunate that this place gives such poor service because It's very close to where I live. read more

They are less polite to girl of darker color everybody else but the darker skinned females get offered a bottle of water and the same day 2 nails popped off... I go back to get it fixed and they just keep popping off. I don't recommend this place. read more

I went here a while back and they did a horrible job! I had shown them a picture for my pedicure and manicure and stated they could do it. For my pedicure the design i wanted for my toes was very simple.. it was a solid color then a coat of glitter starting from the bottom of the nail about halfway up...he did the entire nail with glitter :/ my manicure was worse! I again showed them a picture and said he could do it. My nails came out like crap! Then a guy came over to try to fix it and he himself told me that the guy was new and no experience. When I showed him the picture he told me that is the perfect nail shape and color and couldn't be done WTH!!! at that point I just wanted to leave and he said he was going to charge me. Thank god my boyfriend was there!! He saw how pissed I was and my eyes watering up so he told the guy we werent paying for a service not rendered...the guy was being persistent about me paying but my boyfriend just kept saying no because they didnt do their job. So finally the guy said fine and we left. I did pay for my pedicure but not manicure.WORST PLACE EVER!! DO NOT GO HERE!! THEY SAY THEY CAN DO IT WHEN YOU SHOW THEM A PICTURE THEN THE STORY CHANGES LATER! read more

My main concern was that after my nail technician cut my cutical to close, which made it bleed, he then put his clipper back in his kit without any type of sanitation. My daughter and I were the last customers for the day in the salon so I was able to observe how or if they sanitized their instruments. I payed close attention to my technician to see if he was going to wash or put the tools in conclave that he had just used on me. I was able to track him and his tool kit from the time he worked on me till he put his kit on a shelf prior to walking out the door. I was able to observe this because my daughter had to use their restroom and I watched as he placed the unsanitized instruments into his kit for the next day. read more

Worst service I've ever had.. I called first and they told me no wait for pedis, my husband's and I got there and they did not even acknowledge us. When I asked how long it was gonna be they said thirty minutes for both of us. Then they said they would take me first then my husband would be next. We sat in the back chairs with our feet in the water. I asked the man to do my husband's feet first and he said I don't do men. And then said to me the manager would do his feet.. She took three customers before him and totally ignored us even though she saw me ask my nail tech three times as she walked by continuing to take other customers that were there after us... The most embarrassing situation ever more for my husband but both of us... I asked for owners name and the manager said no ..why do you want it...I finally got names of the manager and owner from another employee that apologized over and over again.. But I will never ever ever ever go there again.. The embarrassment and gender discrimination they showed my husband and I is totally uncalled for.. I will never go back and waste another penny there.. You would think we have evolved through the years and times like this show that we really haven't!!!! read more

took my girlfriend to get her nails done-and she had a set on-the nail tech took them off and hurt my girlfriend! she dug the tool so deep that my girlfriends nail bed was burned i left but was still charged for the take off when she complained the staff just laughed i hate this place-if only there was a closer nail salon read more

If I could give them zero stars I would. I want to the shop for eyelashes. I should have known to leave when the person doing the lashes didn't understand nor speak English. I'm not being racist I'm just pointing out the lack of ability to communicate. All I wanted was a few lashes to enhance my own. I ended up with something that looked like a caterpillar on my eyes. Also during the process she kept dropping the lashes in my eyes and gluing my eyes shut. She had to stop several times to unstick my eyes. I finally got her to stop adding lashes so I could talk to someone who understood. I explained I was not satisfied and wanted to take the off. I was told they had to stay on 7 days because of the SUPER GLUE they used. I told her my eyes were really burning and she told me "everyone experiences that, it will go away in 10 minutes". They refused to take the lashes off. The next day I took them off with olive oil and E oil. In the process I lost several of my own lashes. I honestly believe they used the wrong glue. I would not recommend thus establishment to lashes and I'm considering going to the cosmetology board. read more