I'm a security officer at walmart. A female taxi driver with Rapid taxi was sitting in the thru…read morefare in front of the doors. I told her she needed to find a parking space and not block the thru fare. She tried to make an excuse that she was picking someone up. She argued with me for a few seconds and then after I made contact with her, she left. She never picked anyone up. She lied to me. Not a professional thing to do. Update**** One week later, the same lady parked in front of the same doors in front of Walmart again and I made contact with her again. Once again, she was a tsunami of excuses and she lied to me a second time. I called Rapid taxi to make a complaint, and the woman I spoke with who claims she's a manager was doing nothing but making excuses for her as to why she's allowed to park right in front of the doors blocking the thru fare. Such a simple issue and yet apparently this company is okay with not holding themselves accountable or each other accountable. What a weird bizarre mind-boggling group of individuals at this company regarding such a simple issue. "Don't park in front of the doors and block the thru fare." That's it!! We have camera footage of this individual parked in front of the doors and sitting there for a long duration, so it's really impossible to argue

Chris from RapidTaxi really went over and beyond! I have hired him for many hours!…read more This company was super professional and hospitality-wise one of the best companies I have gone with during my one month trip here. I usually very critical with my reviews, so it is also surprising for me that here everything was perfect. Planning, timing, communications, knowledge of the area, all 10/10. If you plan a trip to Rapid City; Mount Rushmore area etc, you should definitely choose these guys to get the best value for your money in all aspects!!!

Update, I've called 3 times on the status of my refund. I was told the first time, "no problem"…read moreand was informed that I would receive a text message with confirmation that my refund was being processed. The second time I called, I was told that that they wanted to process my refund through a money gram (or order, I can't remember) and that they would need my address. I told them that I wasn't comfortable giving out my address and was hoping that there was another way to process the refund electronically (since I transacted the service through square). The person I spoke with said (begrudgingly), "okay, let me talk to my supervisor and I will give you a call back within 24 hours". I was curious about Square's refund process, so I called them and confirmed that the business can absolutely process electronic refunds via the square app as long as it's done within the first 120 days - the business would even get a refund on their transaction fee if they did it this way (a true win-win). 48 hours later, I had not received a call... so once again, I called. I spoke to the same woman (I believe) that I spoke to the first time. She seemed shocked that I hadn't received the refund yet and told me that she would reach out to her supervisor to get in contact with me and hopefully solve the issue today. I thanked her for her help and communicated my frustration about being tossed around and not getting any formal assistance with my request. She then went on to say that she is just the receptionist and has no control over my request being fulfilled. She assured me once again that she would give my name and phone number to her supervisor so that he/she could call me back.

Great service, driver was on time and his car was very clean. The lady that answered the phone was…read morevery professional and answered all my questions.

Matt was fantastic, and incredibly accommodating to our group of 10 ladies celebrating a…read moreBachelorette Party weekend in Deadwood. He brought the limo all the way into the mountains for our pick-up, and was so friendly and gracious. He also went out of his way to help look for a phone lost on the side of the mountain road (long, funny story. Lol). Highly recommend Hess Limo for anyone looking for quality party transportation. Thank you again, Matt!

Great time was had by all. Matt communicated every step of the way and it was a very smooth process.read more

Website doesn't work, push zero to speak to an operator, that doesn't work either. No way to get a…read morehold of them.

Daniel at Rapid Cab was great to deal with. His customer service & communication was top notch!!!…read more We were picked up in a very nice town car, he was there & waiting ahead of time both times we used Rapid Cab. We will definitely use his service when we come again. Highly recommended ​

I called to get a taxi cab and the disinterested lady who answered the phone said there is no taxi…read moreservice, and taxis are listed in the ad...

From the owner: Care-A-Ride provides services to seniors, busy professionals, and families. Care-A-Ride was…read moreestablished in May of 2019. We love to help people! Transportation/Patient Advocate. We will take you to medical/dental appointments with additional services, if desired, for accompaniment to medical appointments to obtain information for your reference, or for family members concerning their elderly loved ones’ health status with a written report. Transportation to all types of appointments where we will escort you from your door to the car and then inside to your appointment for check-in. Transportation to surgeries and other medical procedures where we will escort you from your door to the car and then inside to your appointment for check-in. Wait services are available for your surgery. Pick up and/or delivery of dry cleaning/laundry. Prescription pickup (as allowed by law). Shopping for groceries or gifts, and/or pickup and delivery. Mail pickup or mailing of packages. If you do not see a service you need listed here, be sure to ask!! Certified by a State of South Dakota and FBI background/fingerprint check Insured