Some very clean bathrooms for a grocery store, but that is the end of the positives…read more Empty shelves, a decided lack of signage/pricing, and items on the floor throughout the store all make it a negative experience. It looks like a severe lack of staffing is what make this happen. 1 register open, stocking half complete with mostly empty u-boats on the floor. Sigh.

Literally drove 25 mins from Capital Plaza where it showed limited availability but there were none…read morefor this one specific item that the app showed to be in stock just to arrive and they're cleared out. So the accuracy of the app could def be worked on

Located a couple doors down from Target, this store is a one stop shop for all of your Tmobile…read morecellular needs. Walking in, the place is extremely clean and not to busy, which means the wait time isn't too bad. Now that the other store by HEB has closed, they're the main location in Kyle and for good reason, they don't suck! As for the devices, it's like any other phone store, tons of devices from many different manufactures, accessories and this store do device repair as well. As far as the sales staff, they're pretty knowledgeable and they smile when helping. I find that trait refreshing considering some can get irritable when there's a ton of people waiting. I was able to upgrade my device within a reasonable amount of time, no chit-chat needed for my account or which phone I wanted or if they had it in stock. Admittedly I researched it online before walking in. One issue I had was I ordered a device from the store across from them and they screwed up the order process. These guys stepped up their game and helped me out of a tough jam. Heck, I even got their district managers name who personally saw to my issue. As for in store, they wrapped up my sale rather quickly and I left extremely satisfied with my experience. I give this store for being on top of their game, being a top notch cell phone store. It's in a safe area, the store is extremely clean and the staff are friendly and know their products and computer system. If you're on Tmobile or wanting to switch and in the area, I highly suggest stopping by. They're employees or sales staff are more than willing to help all while having a positive attitude.

I came in from Denver and they hooked me right up with a new screen protector. I have the…read moreinsurance and it was no problem. There was one other client in the store with a worker. As soon as i walked in three more workers came from the back of the store. Spanish speakers were abundant too. Thanks guys and the young lady who helped me out--Morven.

Drove 30 minutes from the ranch over to the Kyle store to activate a phone for my 10 year old…read more Wait, lets back up a bit. I called 3 times only to get voicemail before driving over. Upon arrival, the two idiots working told me the unlimited talk and text plan I wanted didn't exist. Drove back home and re-visited the website to see the plan right on the friggin' screen. Needless to say Natty and the other dude who didn't have a name tag should be canned and replaced with folks that know what they are doing. UPDATE: Went to the San Marcos store the next day and got exactly what I needed...Sad these stores are run by the same company....What a difference.

I've been at this location a few times. I always seem to get a strange vibe with non-helpful/rude…read moreemployees. I went last night to return a pretty much useless Gateway 5G home internet device. As soon as I walked in, this guy came up to me to see what I needed. When I told him why I came in, he basically waved/shood'd me away and said "you could've just taken it to UPS!". I said I came in here because I wanted proof that I returned it back to the store, & I wanted a receipt. He turned around with the box (after rolling his eyes at me) to process the return. Handed me the receipt and went back to looking at his phone. I asked him if he was really trying to make me go to UPS. He said, well you could have just gone there instead. Wow! I'm sorry that you're working there, and you actually have to do your job. He's lucky I didn't work for corporate. #T-Mobile pay attention to your employees at store level.

I had a new nice stereo put in by Audio Outlet this week of June 10, 2026. My factory radio went on…read morethe blink. These guys took great care of me. They showed me the new options for my truck. I love my new radio and professionalism they gave me. The new radio is so much better than the factory . I definitely recommend these guys, super job.

Love these guys. Don't be fooled that these gentlemen are a little bit younger in age. I sat there…read moreand listened to them debate about various stereo systems and how to hook it up. It was pretty impressive. They know what they're talking about and they know what they're doing. Extremely capable. They hooked up my camera in no time and they're very personable as well.

Owner had me going about everyday for 2 weeks for about $1.7k of work. In the morning Said oh yea…read morewe got in some stuff in come in at lunch when i get to it, lunch came an he said the same thing but come before we closed, same thing. For 2 weeks. So i finally said give me my money back. Oh now you want to schedule my car in for tomorrow. Went to pick up my car they left it in the shop over night in the it was really cold that night so the tech goes to warm it up by redline it after start up. An the extra $150 for steering wheel controls was never installed. Haha years later im writing a review bc i saw it was on yelp

I usually don't write bad reviews but the bad service and experience I got from this shop was VERY…read morePOOR! I had upgraded my system and had them modify a few things. After the tech was finished, he checked everything and noticed that the Air bag light was on. He said he needed to reset the car but didn't have his electronic device with him and left it at home. He said to come back tomorrow which was today! I went in and talked to the guy in charge named Ruben. He gave me the amount due and I said well your tech isn't quite done yet. He needs to reset the air bag light. Ruben says, "Well our job is DONE"! I gave him this look like "Really"?! His tech comes in and goes on the computer to look up the code on how to reset my Air bag. A few minutes later the tech finds the code and walks out to my car and figures it out. I mean I appreciate that the tech took the time to research the problem. And Ruben did call some other place for me to drive to and have my air bag reset. But the way the onsite Manager or whatever his position is had first handled the situation by telling me "Well Our job is Done", definitely is not acceptable. I think they need some type of training on customer service and to learn how to make their customers satisfied. I forgot one more thing, I had to go back there again today because my GPS wasn't working. This time the Tech was very rude and fixed the problem, but didn't tell me what went wrong with the GPS. I told him that I was sorry and I'm not trying to be difficult...He ignores me and walks away. Well, enough said. STAY AWAY from this place!

Jeff needed a new phone and we just happened to stop by. Cristian helped us out and made sure the…read moreprocess went smoothly! We loved how honest, helpful, and funny he was! He was able to upgrade his phone at no charge which was great! He still had a really outdated iPhone. His service was excellent and loved how he gave us quotes when asked and never pressured us into a deal. It was great experience and highly recommend talking to Cristian!

This store ripped off my mother in law with upgrades she did not need or even know about. All…read morewithout any account authorization from the account owner.