Located a couple doors down from Target, this store is a one stop shop for all of your Tmobile…read morecellular needs. Walking in, the place is extremely clean and not to busy, which means the wait time isn't too bad. Now that the other store by HEB has closed, they're the main location in Kyle and for good reason, they don't suck! As for the devices, it's like any other phone store, tons of devices from many different manufactures, accessories and this store do device repair as well. As far as the sales staff, they're pretty knowledgeable and they smile when helping. I find that trait refreshing considering some can get irritable when there's a ton of people waiting. I was able to upgrade my device within a reasonable amount of time, no chit-chat needed for my account or which phone I wanted or if they had it in stock. Admittedly I researched it online before walking in. One issue I had was I ordered a device from the store across from them and they screwed up the order process. These guys stepped up their game and helped me out of a tough jam. Heck, I even got their district managers name who personally saw to my issue. As for in store, they wrapped up my sale rather quickly and I left extremely satisfied with my experience. I give this store for being on top of their game, being a top notch cell phone store. It's in a safe area, the store is extremely clean and the staff are friendly and know their products and computer system. If you're on Tmobile or wanting to switch and in the area, I highly suggest stopping by. They're employees or sales staff are more than willing to help all while having a positive attitude.

I came in from Denver and they hooked me right up with a new screen protector. I have the…read moreinsurance and it was no problem. There was one other client in the store with a worker. As soon as i walked in three more workers came from the back of the store. Spanish speakers were abundant too. Thanks guys and the young lady who helped me out--Morven.

I'm very satisfied with the purchase and allude the Collin gave me on 4,13,2019. Collin was very…read morekind and answered all my questions. Excellent seller. Thanks Collin! Miriam

Drove 30 minutes from the ranch over to the Kyle store to activate a phone for my 10 year old…read more Wait, lets back up a bit. I called 3 times only to get voicemail before driving over. Upon arrival, the two idiots working told me the unlimited talk and text plan I wanted didn't exist. Drove back home and re-visited the website to see the plan right on the friggin' screen. Needless to say Natty and the other dude who didn't have a name tag should be canned and replaced with folks that know what they are doing. UPDATE: Went to the San Marcos store the next day and got exactly what I needed...Sad these stores are run by the same company....What a difference.

I had a new nice stereo put in by Audio Outlet this week of June 10, 2026. My factory radio went on…read morethe blink. These guys took great care of me. They showed me the new options for my truck. I love my new radio and professionalism they gave me. The new radio is so much better than the factory . I definitely recommend these guys, super job.

Love these guys. Don't be fooled that these gentlemen are a little bit younger in age. I sat there…read moreand listened to them debate about various stereo systems and how to hook it up. It was pretty impressive. They know what they're talking about and they know what they're doing. Extremely capable. They hooked up my camera in no time and they're very personable as well.

Owner had me going about everyday for 2 weeks for about $1.7k of work. In the morning Said oh yea…read morewe got in some stuff in come in at lunch when i get to it, lunch came an he said the same thing but come before we closed, same thing. For 2 weeks. So i finally said give me my money back. Oh now you want to schedule my car in for tomorrow. Went to pick up my car they left it in the shop over night in the it was really cold that night so the tech goes to warm it up by redline it after start up. An the extra $150 for steering wheel controls was never installed. Haha years later im writing a review bc i saw it was on yelp

I usually don't write bad reviews but the bad service and experience I got from this shop was VERY…read morePOOR! I had upgraded my system and had them modify a few things. After the tech was finished, he checked everything and noticed that the Air bag light was on. He said he needed to reset the car but didn't have his electronic device with him and left it at home. He said to come back tomorrow which was today! I went in and talked to the guy in charge named Ruben. He gave me the amount due and I said well your tech isn't quite done yet. He needs to reset the air bag light. Ruben says, "Well our job is DONE"! I gave him this look like "Really"?! His tech comes in and goes on the computer to look up the code on how to reset my Air bag. A few minutes later the tech finds the code and walks out to my car and figures it out. I mean I appreciate that the tech took the time to research the problem. And Ruben did call some other place for me to drive to and have my air bag reset. But the way the onsite Manager or whatever his position is had first handled the situation by telling me "Well Our job is Done", definitely is not acceptable. I think they need some type of training on customer service and to learn how to make their customers satisfied. I forgot one more thing, I had to go back there again today because my GPS wasn't working. This time the Tech was very rude and fixed the problem, but didn't tell me what went wrong with the GPS. I told him that I was sorry and I'm not trying to be difficult...He ignores me and walks away. Well, enough said. STAY AWAY from this place!