Amazing caring professional staff! Recently my microwave quit. I went to Lake Travis Pawn and they…read morehad a new unit! Perfect! Glad to have this great neighborhood shop!

I've bought a couple of things from this place, but the employees seem to think that being in…read morebusiness is just one big joke. They have outright lied to me and laughed about it in front of me. Some time ago their prices were so high that everything just sat in the shop. Over the last year or so they have started selling things here and there, so they seem a little more reasonable on the pricing front. I like doing business with local folks, and they are easy for me to get to, but nobody wants to be lied to and laughed at. I want friendly people that I can trust when I go to a store. It's just not an enjoyable pawn shop experience, since there is always this feeling that they couldn't care if you came back or dropped dead, either one.

I purchased a Greenworks Trimmer with battery and charger on Saturday, July 1st…read more I got home and couldn't use it because the part that holds the string and the cap for that piece were missing. So I called them within hours of purchasing it but they were about to close so the same guy who helped me said to bring it back tomorrow which I did. The same guy who sold it to me remembered me and that I was given a 6-month money back guarantee. He didn't know how to put this into the register so he got assistance from some rude AF dark-haired mexican chick. She pretended to look and type into the register then told the guy I could only get a store credit or "pick something out" of the same price. Ohhhhhhh no, no, no, ma'am. I told her I needed a weed wacker, y'all sold me one with parts missing, I don't want anything else, I JUST bought this yesterday, I need my money back. She was kind of talking to the guy and to herself but loud enough for me to hear that she couldn't "push it through", I could try taking it back at another location. I just slowly shook my head no. I told her y'all better do something. Y'all sold me a trimmer NO ONE can use because of missing parts. She said I could "go to home depot or anywhere and get the part." Girl. Really. It just so happens that I looked up buying the part when I first took it home. It turns out no one sells a comparable part and it has been sold out on the manufacturer's website for over a year. I told her again that they need to do something then she said "I'm trying to help you and your getting aggressive with me and I don't have to help you." I honestly think she was trying to trigger me to get belligerent so she could justify making me leave without my money. But no, I was calm and cool as a cucumber. She said "I'm just trying to explain to you!" At no time did she explain anything! She talked to the guy the whole time, explaining to him various ways to put things into the computer, how "this" sale is entered and how "that" sale is entered, stalling and making me wait. Then she was texting frantically on her phone. The guy complimented my earrings. The girl played around with the register some more, talking to the guy and saying how they "can't put it in like this" and "they can't put it in like that, " Just a bunch of ridiculousness. I went in there specifically to get a weed trimmer. Period. Then when I take it back they try to keep my money and tell me to "pick something out" GTFOOH. They really, really tried to swindle me. Then the guy told me that the "regional manager" had to push it through and that's the only way there were able to do it. Blah, blah, blah. The should have talked to the regional manager from the beginning because they know they were wrong on so many levels. Despite that girl's efforts to keep my money, I finally got my refund. Please do not shot here. They talk all butterflies and roses to get your money, with promises of warranties and guarantees, when they know they have absolutely no intention of honoring it. If you need ANYTHING, buy it new from somewhere you know, at least you can take it back. That's what I plan to do. Never again will I purchase second (and third) hand.

I've gotta say that as of September 2024 Cash Pawn on Riverside is doing a lot of things right…read more They treat me well, getting good value for my purchase, and they have let me renew my loans even if they were a day or two late, and I really appreciate that.

I recently sold a small amount of silver to ATX Cash 4 Gold on the south side of town, and the…read morewhole experience was excellent. The shop is clean, well-lit, and Nolan was friendly and knowledgeable. I will be going there again in the future. Thanks again

Doug is a very honest and great dealer. I was in and out with a fair offer on my chain this…read moremorning, and I will be back with more of my scrap gold! Highly recommended and a pleasure to do business with! Thanks Doug!

Always a pleasure to come to this establishment. I would not take my jewelry any place else. Ever…read more I've been down that road- I came here about a decade ago after losing a ton of money at a different place. Tons!! I came back today to see if my gold & silver scraps were worth anything & was more than pleasantly surprised & delighted once again. These guys are so respectful and honest. They even remove & return stones from old pieces if they're not sellable. Please don't let yourself get swindled. Just skip the others & RUN to Sell Us Gold!!!

Great experience selling gold here today. The gentleman who helped me was super friendly,…read moreknowledgeable, and explained everything. The price I got was very fair. A friend had recommended this place to me after a good experience and she was not wrong. Highly recommend.

Wonderful service! I will never go anywhere else because of the prompt and excellent service. All…read moreof the staff is friendly and knows what they are doing...no guessing here. Will be back!

I highly recommend Micheles on Rollingwood. Very nice people. I have sold them pieces on two…read moreoccasions now. Haley was very sweet, friendly and took the time to give me a thorough evaluation and explanation. I find them to be very fair and trustworthy with their offers on fine jewelry and on scrap gold/silver too. I have never felt rushed or pressured to sell there. It's a wonderful store.

I popped into Capital Coin & Bullion while visiting Austin from the UK on holiday and had a great…read moreexperience. On my first visit, Scott took the time to help me select five fractional gold coins and three Silver Britannias to add to my collection. He was knowledgeable, patient and happy to answer questions without any pressure to buy. I returned the following day as I had a couple of hours to spare and Scott recognised me straight away. He was incredibly patient again while I worked through a large selection of silver coins looking for specific dates to fill gaps in my collection. I ended up purchasing over 20 silver coins, including American Silver Eagles, Britannias and Maples. Prices were very competitive, based on spot + a set %, the selection was excellent, and they even sold me a spot-priced silver bar and gave me a complimentary 1963 half dollar, which was a very appreciated gesture. As a collector travelling from overseas, I couldn't have asked for better service. Friendly, knowledgeable staff, fair pricing and a great range of inventory, I just wish I had planned a larger budget for the trip. I will visit again on any future trip to Austin and would highly recommend them to anyone looking to buy gold, silver or collectible coins.

Terrible selection. Over priced billion. 90% is over spot while national average is either at or…read morebelow spot price. Very low selection of American Silver Eagles, mostly culls at 10% over spot. The girl working there is fun to talk to. That's about it. Just no reason to go here when the other shops have what you want at a better price.

I've been a frequent visitor of this store for about 3 years. Super friendly staff. They greet me…read morewhen I come in even if they are busy with other customers. I do my FFL transfers through them, they are always fast...unlike some places that can take 45 min to an hour, I'm usually in and out in 20 min and that's taking the time to chat about "things". Good selection of firearms, gaming systems and TVs as well.

We had a great experience there last week buying our wedding rings. The sales lady was attentive…read moreand listened well to what we were looking for. She took the time to show us some choices we had missed on browsing, and we were so happy with what she showed us. We got gorgeous rings and are so happy with the service and our purchase. We will definitely be back.

Best experience I've had with a jeweler. Came in for a repair and they offered same day service for…read morehalf the cost of my previous jeweler. Learned a lot about the owner and the business. Inside the fiesta, take a left and go all the way down to the last store.

Love the owner and Chita been coming here for years. Some times in and out jewelry repairsread more