Really pleased with my experience with Chicago Auto Warehouse. I was able to remove the hassle and…read morestress of finagling a trade in while also purchasing a new car with a suburban dealer. Derek gave me a fair deal for my beloved BMW, but more importantly, at 9 months pregnant, made the process very easy and efficient. I was looking for a very specific replacement vehicle, but if I was aware of this place sooner, I bet they could have found it for me and I would have happily done both sides of the transaction with them. They have really nice cars on site, and a great business model. Highly recommend whether you are buying or selling a quality vehicle.

Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

Stan was honest and upfront about the Mustang. After the sale I drove the car home to OKC and Stan…read morestayed in contact with me.

Best dealership in Fox Lake! They're always upfront about the inventory they have and always seek…read moreto meet the needs of their customers, and won't push you to buy something you won't want. Bought two vehicles from them and they're both still alive and well to this day. An '09 Nissan Rogue and a '14 Subaru XV Crosstrek. Both are solid and the Rogue in particular has taken a beating over the years but keeps on going. 245K+ Miles on that one, and bought her at 133K. The crosstrek has 155K+, bought almost 2 years ago at 95K. Nick is my favorite at the shop but anyone you speak to there is going to treat you with respect and be professional. Sorry it took me this long to re-write my review, my opinion has certainly shifted over the years. Thanks for the two solid vehicles.

excellent people excellent cars excellent prices a good place to go for your car needsread more

I just heard a news report that explained how a competitor of this dealership did some foul things…read moreto a potential customers property, and to avoid accountability, changed their name to one similar to this one. THIS DEALERSHIP stepped up and GAVE THE WOMAN WHO WAS VIOLATED A CAR FOR FREE!!!!!!! Absolutely phenomenal. If I am ever in Wisconsin and need a car, I am buying one here!!!! Way to go!!!

These guys didn't deserve to be targeted in the BLM riot. Support small businesses trying to…read moreprovide a service.

I wanted to share my experience with CarMax so others can be aware of how their appraisal process…read moreworks. I brought my vehicle directly into a CarMax location and handed the keys to an associate. About 10 minutes later, after they inspected the vehicle, I was given a $29,700 in-person offer. Based on that, I continued my process and also checked values at a couple other dealerships. After doing so, I returned to CarMax--and at that point, they reduced their offer to $23,000, citing "engine concerns." Here's the issue: The original offer was done in person, not online No written diagnostics or documentation were provided to support a $6,700 reduction When I asked to speak with the associate who originally inspected my vehicle (who was working at the time), management declined to involve her I was told they couldn't explain how the original offer was determined To me, this felt like a lack of transparency and consistency in the appraisal process. I understand offers can be adjusted--but a 22% drop after an in-person inspection, with no documentation, raises legitimate concerns. I've since filed a complaint with the Illinois Attorney General's office and am sharing this so others know to get everything in writing and ask detailed questions before relying on an offer. Just something to be aware of if you're considering selling your vehicle to CarMax.

We didn't know what make and model we wanted and found that we could test drive all of the models…read moreof interest here. The sales people were friendly and helpful, although the scheduling process leaves a little to be desired. I still don't understand why 1) their website misleads you on which cars are at each location and 2) they would text me at 7:30 am asking me more questions about my 2:00 pm appointment. We didn't choose to buy from them primarily because the car we liked had a noise problem-- the Carmax team told us it was one thing, but our mechanic confirmed it was not what they claimed. Could not trust them after that even though Carmax offers a warranty. I did appreciate being given access to the Carfax report. Their prices are a little higher than others in town, but you don't have to haggle. Buying a used car is always a challenge. Carmax can be a good option depending upon your situation. It wasn't right for us to buy a 10 year old vehicle, but it might be better for someone who wants something newer with fewer mechanical liabilities.

I have bought 4 cars from Key Used Cars over the last many years. The customer service and Care…read morethe staff and owner give their customers is amazing. I have been really happy with each car and they have always been more than reasonable for the regular maintenance needs. THANK YOU Key Used Cars!

I thought I had a clean car, but it ended up having a ton of hidden issues. I'm pretty sure they…read moreknew more about it than they told me. They did offer to help with some little fixes (since I had to bring it back the next day) but they fixed enough to hide the issue, not resolve it. Just had the car towed away for scrap today. Lost at least as much as I paid for it, trying to fix it over the years.

About 2 years ago, I purchased a 2000 BMW Z3, 2.3; it had about 90k miles. One-owner. The man who…read morehelped me (Vladimir?) was helpful, very chill, did not pressure me at all, and the whole process was as quick and painless as any car purchase could possibly be. And I am deeply in love with my convertible. No regrets, even if it is emblematic of my mid life crisis. (Although this good decision did lead me to make some questionable decisions ... but that's a story for another day. Suffice it to say, this car will be my only BMW!)

Great experience, straightforward, good selection of cars , paperwork done fast and simple. Took…read moremy trade in quickly. I'd buy again.

Good professional dealership .Prices are very reasonable. Bought car with out any problems…read more.Customer service is phenomenal.

From the owner: Friendly sale car!!read more