Never a doubt about this place. Mike is honest, charges fair prices and doesn't have your car…read moresitting for days/weeks on end. He starts the work immediately.

Mike with Adler Automotive is everything I look for in a mechanic. He is thorough, honest, and…read moreFAIR. He's not out to rip you off by adding things that don't necessarily need to be serviced right away. So glad that I found this guy, four drivers and three vehicles in my family and I now have a mechanic I can trust.

This place gets quality cars. We are happy with our recent purchase and the whole sales process…read more Will definitely check with them when ready to purchase another vehicle.

We bought my daughter a 2015 chevrolet sonic ltz hatchback from Main Street Motors. Flew from…read moreAlabama because of the raving reviews of Mike and Sheri (owners) and I see why they are so highly regarded and have been in business so long. We drove the car back to Alabama, 765 miles, no problems. We've had the car a week with absolutely no issues. If you're looking for a great car for a low price from an honest salesman, look no further.

I wanted to give recognition to Jeff's Auto Service in Lake in the Hills. A mechanical part broke…read moreoff of my vehicle a couple days ago on the way home from work. It was a part that I could not address myself. Jeff's Auto Service was recommended as a shop that was honest and trustworthy. I dropped Rhonda the Honda off and hoped for the best. I was contacted today by Jeff and informed that my vehicle was complete. Not only did they work my vehicle into their very busy schedule, they also charged the going rate. I mention that as many places are taking advantage of the parts shortage and increasing the prices. Thank you Jeff! You have a new customer for life! Jeff's Auto Service

Many of the reviews here speak of specific services that Jeff and his team have performed and the…read moregreat service that comes with it. I want to just say that my whole life I've always leased cars because I'm terrified of mechanical problems once they are out of warranty. I've seen way to many instances of family members and friends getting screwed by a mechanic or at the very least overpaying for service. Since being referred to Jeff by a "car guy" I'm good friends with, I can proudly say none of the cars in my family are leased because Jeff's Auto is a place that I can completely trust to fix things correctly and for a fair price. Jeff prides himself on explaining to the customer what is wrong, what needs to be fixed and what they did to fix it. I've learned some cool things about my car and I can say that when I need service I ABSOLUTELY TRUST JEFF'S AUTO.

We recently got two vehicles here and both experiences were great. The team here really makes you…read morefeel like family. We appreciated their honesty and integrity. We love being able to support a family owned business!!

One year since I purchased my Ford Bronco Sport from Harvard Ford and I have nothing but good thing…read moreto say about the dealership. The team was professional and interested in helping me find the right car without any pressure. My salesperson was honest and made sure I understood every step of the process. The finance department made everything smooth and easy, and I drove off the lot feeling very good about my purchase. Just recently, there was a recall from Ford on the battery in my Bronco. Harvard Ford contacted me about the recall and sent someone to my home to replace the battery. I've never experienced that level of convenience and customer care from a dealership before. It was quick, professional, and completely hassle-free I highly recommend Harvard Ford to anyone looking for not just a car, but a dealership that genuinely takes care of you long after the sale

Excellent service as always! Jamie from Service provides exemplary customer service . He provided a…read moreloaner vehicle because my service appointment was over several hours. Michelle is extremely knowledgeable and very patient during the car purchase process and goes above and beyond to ensure customer satisfaction. We have had the same service over the lease life of our Lincoln we are purchasing the car today. Please give a shout out to William Elliott who has always provided Amazing Auto Delivery service. Thank You Libertyville Lincoln The Fagans Lake Zurich Il

Only because I couldn't give them a 0 star. The staff is very rude especially the service…read moredepartment and assistant GM. Told me that tires I bought on their recommendation and then went bald after 24,000 miles were not their issue. Said I would have to take it up with manufacturer! In addition, told me that my driving caused the issue. Buyer beware at this dealership, they don't care about their customers!! I will never purchase another car from them.

Brian at the "Go To Guys" is the most trusted mechanic I have ever come across. He is fair,…read morehonest, and has been there for my entire family's automotive needs with advice and repairs. It is rare to meet a man with such a high level of integrity. Brian will always be my "Go To Guy"! Thank you for all you do.

Our entire family highly recommends this auto mechanic shop! Brian is truly the BEST!! He does…read moregreat work & his pricing is fair!! I love that he is honest & upfront about what needs to be done or not to our cars! We recommend him to everyone!

Greg and Jason in the service department are excellent. They are honest and go the extra mile to…read morecorrect the problem with your auto. They are very knowledgeable and not just fix the problem, but go the extra mile to ensure the whole car is functioning properly. They look for future things that could go wrong and fix them. I would highly recommend this dealership and its service department.

Salesman lied to me, plain and simple. I live in Chenoa, Il and drove 2.4 hrs to their dealership…read moredue to the salesman telling me that the Honda Odyssey was VERY clean inside and out. When we got there, they had me to start the paper work and DID ask me if I wanted to drive or look at the van. I told them I had a very good conversation with ERIC, the salesman in question and he told me that it was ion excellent shape. He also told me he test drove it and it drove fine. We were trying to beat the Chicago area traffic and I felt we did not have the time to test drive and look van over. Besides; I was told everything was fine. ERIC did tell me that there was a very small tear in the drivers side arm rest. I will say it was rather dark where they had it parked inside I drove it home and noticed a little vibration when I applied the brakes. Did not think it was a big deal. When I saw in the natural daylight, I was somewhat taken back, as there was a "tarish" 3 in. x6 in mark on the back passenger door panel. I worked and worked on getting it off for about 90 minutes. Why wasn't I told about that? They said they did not see it. The front brakes and rotors had to be replaced. After a 25 minute conversation with "Vido" he did agree to pay for the cost of getting new ones installed. The entire back area of the van (interior) is badly scratched, all over. (vinyl walls on both sides, back cargo door looks like it has been inn a war. It is going to cost me $625.00 to get it fixed. Vido" said"Who really cares about that? No one will notice. I have also had to have a lower ball joint installed at the cost of $167.00. The vinyl framing on the windshield came off, on both sides. I had to have it replaced at $330.00. The interior headliner had to be cleaned-$120.00-grease on it in several places. I knew better than to call James Motors for any help, as it was exhausting getting money to fix the brakes. I am 71 yrs old with Congestive Heart Failure and Chronic Arthritis. I do not do well with confrontation. I was lied to by James Motors. They knew I lived 2.25 hrs. away from their dealership and was hoping I wouldn't notice the problems, which I have already explained the situation with the timing and such. I would not even give them one star if there was a ZERO. Stay away. Now I understand why car salesmen have the reputation they have. Tony Green-Chenoa, Il.

I have been a customer since I bought my first and second Mazda3 on Chicago St. This week I…read moretraded in my 3 hatchback for a very fair price and drove off in a beautiful, used Honda Accord. Miles was the product specialist who worked with me on the purchase and I couldn't be happier with that. Miles has incredible customer service skills, an awesome personality, and is just a good guy. I absolutely recommend seeking him out when you decide to buy your next car. You too will drive away with a smile, knowing that you got a great deal from a great person!

I am updating my review to reflect my personal experience…read more After my recently purchased vehicle was declared a total loss, I communicated with the dealership in an effort to resolve the issues surrounding my purchase. On July 14, 2026, I received an email from the company's President and CEO. In that email, he wrote: "Your total loss is not our fault and not our responsibility." This is a direct quote from the email I received, and I have retained the original email. In my opinion, this response lacked empathy and professionalism, especially given the circumstances. Others may view it differently, but I believe it speaks for itself. This review is based solely on my personal experience and on written communications I received. I encourage prospective customers to consider this information and draw their own conclusions.