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    KD Motorsport

    4.8 (23 reviews)
    Closed Closed
    Updated 3 months ago

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    2 years ago

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    1 year ago

    Great Job for this, thank you Ozzie and Mr Mike, it was fast and simple, good luck everyone

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    4 years ago

    great guys real friendly, even picked me up the day after I bought it and drove me over

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    Ask the Community - KD Motorsport

    Review Highlights - KD Motorsport

    Met with one of the business partners (Mike) who was friendly and knowledgeable about their inventory.

    Mentioned in 5 reviews

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    Napleton Palatine Hyundai

    Napleton Palatine Hyundai

    2.3
    (155 reviews)

    The Team at this shop really cares about their customers. The director, Mr Bishop, the service…read moremanager, Mr Tommy, and the service writer , Jordan , were all very involved in a great resolution. They answer your call promptly. They are very knowledgeable about your car and situation. They go above and beyond to help you get back in your vehicle on the road quickly. They treated me and my husband like family. They called with regular updates, worked with our warranty company to get things resolved. They definitely have OUR repeat business!

    BAIT AND SWITCH + THREATENING BEHAVIOR…read more I visited Napleton Palatine Hyundai on 5/28/2026 to purchase a 2026 Hyundai Sonata SEL Sport AWD (Stock: PH100221, VIN: KMHL64JA0TA535480). Your own website advertises 0% APR for 60 months on Sonata models through 6/1/2026. My salesman Lian Torres and I agreed on an out-the-door price of $32,711.42 with $15,000 down -- resulting in a correct monthly payment of $295.19 at 0% APR. When we reached the finance office, the finance manager unilaterally changed the terms to 0.99% APR without any explanation. When I presented screenshots of their own website showing the 0% promotion, the finance manager told me to either sign at 0.99% or use one of the three doors to leave the dealership. Additionally, I was denied the Hyundai college graduate discount that I legally qualify for as a recent graduate -- with no explanation provided. This behavior constitutes: 1. False advertising / bait and switch under the Illinois Consumer Fraud and Deceptive Business Practices Act 2. Threatening and unprofessional conduct toward a customer 3. Failure to honor advertised 0% APR promotional financing 4. Wrongful denial of the Hyundai college graduate discount program I have screenshots of the 0% APR promotion, full documentation of the agreed terms, and a complete record of all communications. I have filed complaints with Hyundai Corporate (1-800-633-5151), the Illinois Attorney General, and the Better Business Bureau. I purchased my vehicle at another Hyundai dealership who honored the 0% APR and treated me with respect. No customer should ever be threatened or misled by a dealership. Avoid this finance department at all costs.

    Car City

    Car City

    3.6
    (45 reviews)

    Late review but better than never! Hubby was looking to purchase a car. We had been to a few auto…read moreplaces but were very unsuccessful in our search. He did see a BMW sedan that he liked from another dealership but they gave him the runaround when it came down to go through the financing aspect. So we continued looking around and came upon a BMW that was for sale here that was the same year and make so we decide to make the long drive from the city to Palatine, IL. We had a 3/23/24 2 p.m. reservation. We walk in and are greeted by Yuriy. At first personally I didn't really care for him because he seemed like he was a fast talker. He brought out the vehicle we were interested in for us to look at which is on this youtube video here [https://www.youtube.com/watch?v=jtrI1vLjVRc&list=PLfkKXXdkDoxcwgDaQ7D5k3nYZnhohjhiU]. Upon looking at the vehicle, I noticed that there were noticeable scratch marks on the vehicle that you couldn't see on the pictures they had. I could tell hubby was a bit disappointed because he could see himself in that car. Yuriy kept the process going and wanted to show us some other luxury vehicles they had in stock. Hubby saw a 2012 Mercedes that caught his eye so Yuriy quickly went to get it. When he let us look at it, it was beautiful. Silver grey, one owner who took very good care of the car and not a scratch on the car. No accidents. We test drove it and it was super smooth. Yuriy seemed genuinely happy that we saw something we liked. He gave us the CarFax information. Hubby gave me that look to say "I want this car". We went through the process of paperwork and the explanation of extended warranty. We were there for awhile. I think hubby thought he was going to leave there with no car but Yuriy changed that and saved the day! He really took time with us and never rushed us out. I would highly recommend Car City. We had a good experience and they pride themselves on having trusted mechanics on site to inspect the cars before they go out on the lot to be sold. Thanks Car City - Hubby still is loving his car and no repairs since! A+!

    Originally was shopping for an STI to replace my WRX. Saw they had a one owner, low mile CIvic Si…read morefor a great deal. Fabian, Will and Jesus all played a part in making sure I found a car that suits my budget as well as my needs in a car. Definitely will be back for another car.

    Motor Werks of Barrington

    Motor Werks of Barrington

    1.8
    (6 reviews)

    We drove over an hour to see a vehicle that we REALLY liked, but our salesman was extremely pushy…read moreand disrespectful of our time. For example, he told us that we were "wasting our money" by hiring a third-party mechanic to inspect the vehicle, even though this is a standard step for all used car shoppers. We would have been comfortable making a deposit on the vehicle, but he was showing it to another couple and using our presence to pressure them into moving forward the same day. He tried the same tactic on us to rush our purchase, and we refused. Pitting two customers against each other to try and force a quick sale is a really scummy move. Buyers should ALWAYS get a third party inspection and consider their options for at least 24 hours. He said he would be back in five minutes to update us on the vehicle's availability, and we had to track him down while he was trying to sell it to the other couple 30 minutes later. He also constantly talked over my girlfriend and kept addressing questions towards me instead of her, even though he knew I was only there to support her. The only redeeming qualities that we noticed with this dealership was the decor and amenities. The place is well put together and has a strong selection, but their aggressive sales staff and poor communication is NOT worth the drive or your time.

    Terrible customer service, Michael Smally never called me back after several attempts. They…read moreobviously do not care about their customers, past or present. I will go out of my way to tell my family and friends not to use this dealer. Not sure how they stay in business.

    Volkswagen of Palatine

    Volkswagen of Palatine

    2.0
    (40 reviews)

    We had a great experience at Volkswagen of Palatine. We had a horrible week and ended up needing to…read morereplace both of our cars. We did not expect to get 2 cars when we walked in, but Josh handled everything so smoothly and gave us the best deal that works for our needs. We felt seen, heard, and cared for. The entire crew was helpful, answered our questions without making us feel stupid, and they took GREAT care of us. We highly recommend them to anyone.

    I scheduled an appointment for an oil change and noted that the center dashboard bench slider had…read morebroken off. I did end up running 15 minutes late for my appointment, which is by my own fault. When I arrived, the service rep quickly came up to my car, got in the vehicle and informed me that he needed to hurry up and get the car back because they needed to leave. Again, somewhat understandable as I did show up late. Unfortunately, when I left the dealer, I had a check engine light on and the service rep didn't even mention rescheduling the air-conditioning vent repair even after I brought it up. Normally, this wouldn't be that big of a deal but the last time I came in to get weatherstripping repaired around my driver side door. They told me they can't do it because it's too sticky around the area. I'm still on sure what that meant but again I felt rushed, and as though they were just brushing off the issues. Charlene has been my service rep since before the dealership moved to a new location. She was not the service rep who assisted me the last two times. (This most recent time included.) She has been stellar. Before the move and assuming under new management they were my go to dealership in the entire state of Illinois superb service and they really made you feel like family. Since the relocation, i've been extremely reluctant to make extra drive there to get my vehicle serviced. I've owned five Volkswagens in the last 10 years and let's just say I don't buy the car for the dealership or service department experience. I've had during the last 10 years. But, if this is a reflection of how Volkswagen now treats it's customers, I'd be more than happy to take my business elsewhere from now

    KD Motorsport - car_dealers - Updated August 2026

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