The gentleman working was fantastic. My current car was about to crap out and I was able to trade…read moreit in and got an amazing deal. We were in and out in less than an hour. Will definitely keep them in mind in the future!

I purchased a car from here and let me tell you, Steve is one heck of an honest guy. He truly cares…read morethat you know what your buying and is open and honest about every car on his lot. He is patient, understanding and not pushy at all. He lets you browse and test drive as many cars as you want, as he cares about your satisfaction. Guys like him don't don't seem to exist in the used car world. Check him out, even if you don;t buy anything, you'll be glad you met him!

I was in a need for an oil change. They don't take reservations, but I was able to get right in…read more Service department was quick and accommodating. While I was waiting I checked out some new cars. Salesman were friendly and informative. When I'm needing service, I'll definitely go there again.

TOTAL SCAM of a parts department!!!!! Did not respond for 12 days after purchase!!!! Then lied to…read moreme and Justin did the complete opposite of what he said he was going to do!!! Here's some cheap advice! If you can't handle an ebay account for your business, then DON'T have one!!! BAD BAD SELLER!!!!! I can't say enough bad about these scammers!!!! If I could have given these ZEROS zero stars I would. I gave him MANY chances to make this right and he didn't. When I tried to contact multiple different managers of this crap hole of a business NO ONE would answer the phone or call back. SAVE YOURSELF THE AGGRIVATION AND AVOID THIS POORLY RUN BUSINESS!!!!

I would like to express my appreciation to Bull Valley Ford for having Angela Smith, the Remote…read moreExperience Coordinator, as part of your team. Angela has provided invaluable assistance in directing us to locate necessary parts and scheduling a mobile diagnostic van for our vehicle. Her exceptional service has made us a loyal customer, who will undoubtedly continue to choose Bull Valley Ford for our automotive needs. Furthermore, I believe Angela deserves a raise to reflect her contributions and dedication to the company.

Had a great experience with Janel Coia from Bull Valley Ford. Her and her team were really helpful…read moreand honest with the buying process for my f150. I had gone to multiple dealers in my search for an f150 and none compared to bull valley ford. Other dealers had me feeling like I was going to get ripped off. Got a great price for the f150 and a great deal on my trade. Definitely recommend them to anyone in the market for ford or any other car on their lot. Thanks again to Janel and her team for staying open late while I finished up the purchasing process.

Kunes remodel is looking amazing, service is top notch and they aren't skipping a beat…read more I recently brought my 2014 Jeep Grand Cherokee in for service. Wonderful service writer Rebecca, helped me with all of my needs and understanding of what I needed to get done. I also met the head of service, Sal. His knowledge of diagnosing cars and explaining to me in "Layman's " terms gives me the confidence to want to keep coming back. This is a dealership I will bring all of my cars to for service. I appreciate their honesty , communication and reliability.

DO NOT GO HERE! This place is awful with unethical and illegal business practices. I wanted to test…read moredrive a car, so the salesperson asked for my drivers license. When I showed it to him, he tried to take a picture of it with his cell phone. I told him you're not taking a picture of my license. Who knows what would happen to my personal information. He told me then I have to talk to the sales manager. The sales manager said that it's their policy to scan your license and put it in their system before you can test drive a car. Wrong! It's illegal and against the Personal Information Protection Act to take a copy of my license and store it. ID scanning or any collection of ID information is restricted in Illinois except for a few exceptions, which this is not one of them. What they are actually doing is trying to collect my information so they can run it through their system to find out your past purchases. That way they can start figuring out how they are going to twist their numbers so they get as much of your money as they can. There is no reason they need a copy of your ID except for manipulating people for their own benefit. I will be reporting them to the Attorney General and I hope more consumers would stand up and do the same. Educate yourself about all the unethical practices most of these dealerships do to benefit their pockets at your expense. Starting with the fact that they are in violation by scanning and storing your personal information.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

I've bought 2 vehicles from this place and they were both a good deal and smooth transactions .read more

It's this simple. You know it's a used car....it's like playing roulett! But let me tell you about…read moreRetek. I met Debbie when my son was looking for a car and nooone rushed me whatsoever. I went in and Debbie said all the cars are unlocked.....no one following us like a shadow telling me everything, they think,I want to hear. This is my kind of place! Year later I needed a car. I researched for hours everyday looking for a vehicle which I didn't know what to pick or what I really wanted. Retek had 8 vehicles I was very interested in where as everyone else might have caught my attention with ONE! Bought a solid car from them. Including the front end work Debbie had done on it. Over $1,400! It wasn't an expensive car but she sure is perfect! Shop here, Debbie is an honest seller.

I have bought 4 cars from Key Used Cars over the last many years. The customer service and Care…read morethe staff and owner give their customers is amazing. I have been really happy with each car and they have always been more than reasonable for the regular maintenance needs. THANK YOU Key Used Cars!

I thought I had a clean car, but it ended up having a ton of hidden issues. I'm pretty sure they…read moreknew more about it than they told me. They did offer to help with some little fixes (since I had to bring it back the next day) but they fixed enough to hide the issue, not resolve it. Just had the car towed away for scrap today. Lost at least as much as I paid for it, trying to fix it over the years.

Thanks so much for he great service and great car. I wan in and out with no problems.read more

These guys were wonderful! They helped me with some not so great credit and then when I left the…read morelot with my new car and the check engine light came on after they had closed were more than helpful. It ended up the car I had purchased needed a whole new transmission. Within a week I had a new transmission with warranty for no charge at all!

I strongly advise avoiding this dealership at all costs. My experience was nothing short of…read moreappalling. They seem to have little to no understanding of customer satisfaction and appear to thrive on selling cars with preexisting issues. When you contact them to address these problems, it becomes clear that their true intent is to profit from your misfortune. They are well-versed in their legal rights and clearly know how to exploit them, walking the fine line of what they can get away with. Promises made during the sale quickly turn out to be empty, leaving you feeling deceived and powerless. The behavior of the individuals I dealt with, specifically H**di and Jo*, was deeply unprofessional and outright disrespectful. Instead of addressing concerns, they resorted to projecting their insecurities onto me as a customer--calling themselves "pieces of sh*t," hanging up mid-conversation, and even handing the phone to other "customers" to insult me. There's also a potential violation of two-party consent laws, as they may have recorded conversations without my knowledge or agreement. They later attempted to use these recordings as a form of intimidation, which is completely unacceptable. (The last statement is alleged, but I do know that they decided to let to me know, mid-conversation, that they are recording our conversation. And you think this is an internal system....it's not. It was done on a personal cell phone). This business epitomizes every negative stereotype about "used car salesmen." If there were a negative star rating, this dealership would deserve it. They prey on customers, overcharge for their products, and deliver some of the worst customer service I have ever encountered. Save yourself the headache, frustration, and financial loss. Take your business elsewhere.

I highly recommend Auto Outpost North. I have purchased 2 cars & love them. I have had no problem…read morewith them & actually traded in the last one for the new one. I worked with the owner, Joe Perlin, who was great. One of the running boards isn't working properly & he is replacing it. If you are in the market for a new vehicle, go look at what he has. They are beautiful cars, reasonably priced.