I've dealt with a lot of service departments over the years, and I can honestly say Yahasha is the best service manager I've ever encountered. From start to finish, he was proactive, transparent, and completely committed to figuring things out the right way--not the easy way. He didn't stop until the issue was fully identified and fixed, which is rare. Alex was just as impressive--handled the loaner drop-off and pickup at my home seamlessly. Super pleasant, professional, and made the whole process effortless. Together, they make an exceptional team. This is what top-tier service should look like read more

Once again Eric Jensen has managed to help my husband and I purchase our perfect car. We have been coming to Wickstrom Auto Group for more than 10 years largely due to the amazing customer service. There's never any pressure or that uncomfortable back and forth. Eric is always knowledgeable and patient, especially with me. Despite having an abundance of questions and being indecisive at times Eric always manages to answer my questions and provide helpful information on my vehicle of choice. I'd like to thank Eric Jensen as well as the entire Wickstrom team. read more

Mike Kajdanowski sale representative who sold me a vehicle that I never expected to buy a new car. I came in for service. Mike went beyond the call of duty and my expectations. His professionalism, knowledge, patience, honestly took the extra time with me for the right fit vehicle. His priority is the customer putting all other things aside. He made it very easy one person one price and a fair deal. Mike has potential to move up to higher management. Represent Wickstrom with honor, integrity, honesty, respect and hard-working individual who knows how to work with the customers. Mike made sure I was happy with my purchase and comfortable with the way the car operates Thank you Mike!! Pam read more

We had such an amazing experience working with Michael Kajdanowski! From the moment we walked into the dealership, he made the entire process feel smooth, calm, and honestly... luxurious. It was a late Saturday night, and despite the timing, Michael never rushed us. He took the time to walk my husband and me through all the features, answered every question with patience, and made sure we felt confident in our decision. What we appreciated most was the low-pressure approach -- it truly felt like he was there to support us, not sell to us. This was my very first time stepping into a Lincoln dealership, and I completely fell in love with the Lincoln Aviator. Michael made it happen for us to get exactly what I wanted -- my color, fully loaded, and at a price that honestly exceeded our expectations. The entire team worked together to make the numbers make sense, and we were able to walk out of the showroom with our vehicle that same night. What made this experience even more meaningful is that Michael helped make this happen for our business. This wasn't just a car purchase -- it was a major milestone for us, and he truly honored that. He understood the importance behind the decision and supported us every step of the way. The experience felt aligned, easy, and elevated from start to finish. We never felt pressured, only supported, and that made all the difference. Michael's professionalism, knowledge, and genuine care for his clients truly stood out. If you're looking for someone who will guide you through the process with transparency, patience, and excellence, Michael is your person. We are beyond grateful for the experience and absolutely love our new Aviator. Thank you, Michael, for making this such a special and memorable milestone for us! read more

Had a good experience purchasing a car from Wickstrom. Mike K was great at going over the car and answering our questions. I recommend them and would buy from them again! read more

I recently purchased a CPO 2024 Nautilus from Wickstrom. Chris was knowledgeable, genuine and allowed space for to make an honest evaluation of the vehicle without dodgy sales tactics I experienced at other dealerships. If you're in the market, I highly recommend considering Wickstrom and if you have a chance specifically, working with Chris. read more

Unfortunately for the dealership, 90% of this rating is based upon Lincoln's warrant department. To the dealership: Take this is up with the warranty department and hold them accountable since I can't. Stick tick up for your customers when your parent company gives ALL of Lincoln a bad look and makes the experience this awful. To the SAD EXCUSE FOR A WARRANTY DEPARTMENT/WARRANTY: this is reference to 50030758 Once again, DO NOT PURCHASE AN EXTENDED WARRANTY ON YOUR LINCOLN. You might as well throw money out the window! I paid $7700 for an extended warranty. $7700! The first claim I put in was denied. As you can imagine, I couldn't comprehend. Becky, in the service department at this dealership was fantastic. Then it went down hill. The SAD EXCUSE FOR A WARRANTY that Lincoln has, and the SAD EXCUSE FOR A WARRANTY DEPARTMENT, denied my claim. My rear tail light system was failing. The white parking light was stuck on at all times and parts of the rear tail lights were not working. I was told the part was covered under the warranty because, for $7700(!) extra, why wouldn't the part be covered under when it's failing at 80,000 miles. What did Lincoln's warranty department say? There is water intrusion, the part is not covered. Hmmm. If the part was doing what it is supposed to, why would there be water intrusion? Poor engineering? So because Lincoln's parts failed, to the extent there is water intrusion in the rear break light system, they pointed to tiny wording on page 21, section Q, line 7 where it states water intrusion is not covered on electrical components. How do I know the part failed due to poor engineering? The service tech notated in his inspection there was no problems physical damage and could not pin-point how water would have got in. In other words, I wasn't involved in an accident or damaged the parts myself. In the automated phone system of Lincoln's warranty department, if you hit "5" its supposed to be to file an appeal of their decision. Do you know what they told me? They told me to call the better business bureau LOL. So I did. Lincoln had the option to ignore my request for assistance to this matter, or reach out to me. Did they reach out? Nope! So after the dealership quotes me $3400 to fix the rear tail light system, my family and I decided we were done with Lincoln. My mother is trading in her 2024 Navigator for a Cadillac, my father is trading in his MKS for a Cadillac, and I am trading in my continental for a Cadillac. I will never get my $7700 worth, but if I can save anyone else the time, headache, and most importantly their hard earned money, I will feel good about. Lincoln doesn't deserve us as customers, they don't deserve to sell another extended warranty to anyone. Way to create a detractor Lincoln, I hope this was worth it. read more

Trying to buy a car was stressing me out. Finally found the one at Wickstrom Auto Group. Michael K was my salesman. He made the whole process smooth, efficient and quick. He really cared about making sure all our questions and concerns were addressed. Great teacher of the car and its abilities. I would highly recommend Michael. We will definitely return to him for future vehicle needs! Side note: The most beautiful facility to purchase a car as well! read more

What an amazing experience !!! Tristan was great!!! She made the purchase of our 2024 Nautilus painless and quick. A lot of our questions were answered via text or email. Then when we selected two we went to see them and in a matter of less then two hours we were signed and out. We also had our 4 kids with us who were spoiled by Kelsey. I would also like to add that the service department, Dominic and Justin are top notch. Ive never had to step foot in the service department. They pick up and deliver my Navigator L and answer all my questions. Even the gentlemen picking up and dropping off are great!!! Wickstrom truly is top notch. Highly recommend. Thank you all for such a great experience. read more

I couldn't be happier with the level of satisfaction with a recent car-buying experience at Wickstrom Lincoln on the first week of September 2025. I worked with Tristan Metzner whose service was exceptional. Tristan was knowledgeable about the Lincoln Aviator and answered all questions professionally. I did not feel pressured to make a decision. Specifically, I was impressed with Tristan's communication. Tristan was responsive and assertive. The Aviator had a small blemish on the interior and Tristan handled the situation with ease. She scheduled a time for it to be repaired and had the loaner vehicle waiting for me as promised. Because of Tristan the I drove off the lot in a in a New Aviator in under an hour, since I already knew they had the SUV I wanted. read more

Our visit to Wickstrom Lincoln started with a pleasant greeting from Tristan, our salesperson. Her knowledge of the Lincoln line of cars is exceptional. They happened to have the exact car we were looking for in their showroom! We took a test drive in another Nautilus, and Tristan highlighted the features in the car. We spoke briefly with Joe, the sales manager. We were sold! We took delivery a few days later. Closing was painless and efficient. Again, Tristan spent the time with us setting up the tech in the car and explaining in detail each and every button! This was by far the best buying experience we have ever had! Kudos to Tristan and to Wickstrom Lincoln! read more

The delivery process was great as well. Tristan Metzner was very knowledgeable about the features and offerings that our new car has. She was able to answer all of our questions and pointed out some useful features that we weren't aware of. Would highly recommend working with Tristan. We will definitely be back at Wickstrom for our next car! read more

Bought my 2nd car from Michael. They are wonderful to work with, very accommodating and made the experience very pleasan. I would definitely recommend Michael and the dealership. read more

I had another great experience over at Wickstrom! This is the second F-150 I've gotten from Michael Kajdanowski and both times have been quick and easy! If you're looking for a new vehicle, I highly recommend you reach out to him! read more

Awesome place to purchase a vehicle. Josh was so helpful. Talked me through what I needed and showed me exactly what I wanted. Then he walked me through the whole purchasing process. Great team But I highly recommend him. Not just for purchasing but throughout the life of your vehicle . He hasn't let me down yet. Great dealership! read more

Eric was great. He had the vehicle ready and waiting for us to test to drive. There was no pressure to drive other vehicles or look at options we weren't interested. The driving and buying experience was easy and quick. Highly recommend. read more

Just purchased our second vehicle with Robinson Logue.  He made it super easy and straightforward. Will be back!

Josh Reed was a fantastic car salesman. He was knowledgeable, helpful, friendly, patient but not at all pushy. He gave us all the information we needed and gave us plenty of time to make our decision. He explained the features of the car and let us try things out. This was the easiest and least stressful car buying experience my husband and I ever had. read more

Bought my third car from Wickstrom. Tristan was our salesperson. She's friendly and knowledgeable. Would recommend buying your car at Wickstrom. read more

Michael was amazing to work with. Even after purchasing my car from him about four months ago, I reached out to him again for additional services. He responded quickly and saw the process through to the end, even making sure the service department contacted me to schedule the appointment. He also walked me to the car to ensure I was happy with the final outcome and never hesitated to answer any questions along the way. Thank you, Michael!! read more

Josh was great! Honest, fair, and efficient. Third time working with him and will definitely be giving him our business again in the future . read more

I just leased my 3rd Lincoln SUV through Wickstrom. Salesperson Michael Kadjanowski is "the man" to go to. He is easy going and a "listener" who retains the important considerations that this buyer was looking for in a vehicle. He knows the cars mechanical and tech operations of the various vehicles inside and out. This skill set was enormously helpful in helping me make my final decision but also in setting up and releasing my new car to me fully tech operational. The post purchase vehicle set up and walk through was very digestible, explained at a level I fully understood, and immediately operational as I drove out the lot with my new Nautilus. Special shout out to manager Kelsey who worked in getting me to a price point that was fair and worked for me and my budget. She got me into a "sexy car" I thought I could never touch from a budget perspective....love the effort on her part. Love the car even more! So for Wickstrom Lincoln the bottom lines are no high pressure tactics, friendly, and with great people who want you to get into the car that you love. read more

Great automobile buying experience. Worked with salesperson Rae, and manager Ryan to have an absolutely perfect buying experience. This is our 6th car from Wickstrom and we would not look anywhere else! read more

Michael Kajadanowski is a great car salesman. He is informative, no high pressure, quick to respond, listened to our needs, and fully versed in the features and the benifits of the cars in his showroom. When it came to pricing, he was straight forward and fair. We fell in love with the Lincoln Aviator. Hhe gave us a fair price, we waited 24hrs, and bought the car the next morning. It was an enjoyable process. read more

Incredible experience from start to finish. The facility is beautiful and Mike K was extremely knowledgeable. Didn't feel pressure and the follow up was perfect. Highly recommend!!! read more

I've been buying and servicing my family's Jeeps and Lincolns at Wickstrom for over 20 years. Every interaction with their sales and service teams has been positive. The staff is professional, honest, and straightforward, always aiming to provide top-notch service. Based on my long-term experience, I confidently recommend Wickstrom for any vehicle needs. read more

An absolute pleasurable purchasing experience in sales with Tristan, Max in Finance and Insurance, and Joe as their manager. Tristan is a problem solver that provides a responsive, seamless, stressless experience from initial contact all the way thru delivery. A beautiful new facility for a great guest experience. read more

We recently purchased a CPO vehicle from Wickstrom Lincoln and had a wonderful experience. After looking at numerous cars for weeks, we found the right one for us there. Robinson was very helpful throughout the entire process. Every aspect was seamless and we especially appreciated the individual attention we received after purchase! One of the sales associates helped us to download and use the Lincoln Way app on our phones and Robinson sat with us for quite some time while going over many of the car's features to help us get more comfortable. Overall a very pleasant experience and we would recommend Wickstrom Lincoln to anyone! read more

Manny Avila our salesman is awesome. I have not purchased a vehicle from a dealership in 30 plus years. Thank you for a painless purchase!

This is the third vehicle my family has bought from Wickstrom specifically from Michael. It's been a positive experience each time! When I went to look for cars I had a few in mind so Mike worked with me to help narrow it down. It felt more like he was trying to find me a car rather than just sell me one. I ended up going with a used Grand Cherokee and I love my Jeep! I felt well taken care of at Wickstrom and would highly recommend! read more