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    City Plumbing and Rooter

    4.7 (366 reviews)
    Open Open 24 hours

    Services - City Plumbing and Rooter

    Bathtub repair

    Drain installation

    Drain repair

    15 More Services

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Hydro-jetting

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    City Plumbing and Rooter Photos

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    Recommended Reviews - City Plumbing and Rooter

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    Ring in the pipe under my house

    Literally screaming for the roof tops, Paul is a life saver! I dropped my engagement ring down a flushing toilet and he worked so diligently to find it! After three hours of hard labor he found it. The service he provided was priceless and I can't express the highly exceptional service Paul provided! Paul will always be my first call for any plumbing work I need.

    James H.

    These people were called to flush a water heater but the night before a shower handle stripped so that became the priority. They send a Brandon out who looks at the water heater and freaks out because he's never seen or heard of a Watts Valve. He kept trying to sell me a new one even though ours is a 12 year 40 gallon installed in 2017. I took him to the bathroom and here he goes again talking remodeling by breaking open walls and he even went around to the back and ripped the access panel off and when asked why again he's trying to remodel. All we needed was a stripped handle removed so a new valve stem and handle could be installed so we could take a shower. So after he gives us an outrageous quote for both and has to be reminded to glue the access panel back, he leaves but what I didn't notice that in an attempt to sell a new water heater install he sabotaged ours by turning off the gas which shut down the water heater. So after I replaced all 3 shower valve stems (Less then $60.00) and took a shower, my girlfriend came home and attempted to take a shower only to have the water run cold half way through. WOW! He really thought that if he turned off our water heater we would hire them to replace it? There's got to be some sort of crime in this. I have a real plumber coming next week to flush the water heater for $150.00. Just a side note, the estimate mentions a Delta shower valve stem. Ours is Price Pfister Let's all see what their response is.

    Gaspar, Jose and Sam did the backbreaking work of digging through 8 feet of sycamore roots to replace a segment of our sewer drain.
    Terry L.

    Luis, Oscar, Gaspar, Jose and Sam-- an absolutely great team! Luis & Oscar ran a camera through the entire length of our drain, from the entry in the back yard to the street out front, and showed us, in real time, what the issues were. Gaspar, Jose and Sam then spent two days digging through tree roots, cutting concrete, then replacing a segment of our drain, and pouring new concrete. These guys work incredibly hard and do great work, at a reasonable price! Best experience I've had with a plumber, hands down. Honest, competent, hard working, and affordable. Even the switchboard operators are competent, friendly, and effective. (I'm told it's a family owned business.) I've saved their number in my database.

    Toilet installation by Brandon
    Bianca R.

    Love City Plumbing! We've been lucky enough to have Brandon come out both times we needed help. The first time he put in our switch and air pump, the second time he installed our new toilet. Both times, extremely nice and professional, explained everything to us because we are not handy, and did a great job! He clearly explained the work he was going to be doing and the cost before he started services. We felt extremely comfortable with the process. And are very happy with the work!

    Screws left on site even after the job was complete.

    For the following reasons, I have found the work to be both unprofessional and lacking in customer service: A. First, the plumber pushed hard for the more expensive option--he said that it was far superior to have the drain be buried underground and lead some 80 feet to the backyard of the house. I also confirmed with the plumber that they will slope the trench to this drain. Only later did the plumber say that the asphalt surface sloped steeply to the street--this led me to wonder why the plumber even entertained, and pushed, for the location of the 80 foot, and more expensive drain, opposite the slope. B . Second, during the revised inspection, the plumber pointed clearly to the location of the second drain and said that it would be attached to the exterior short wall all the way to the street. However, later in the day, the plumber attempted to install the drain well above ground with a five foot section about two to three feet in the air! This means that the plumber failed to consider the true slope not once, but twice!! I felt that it was a betrayal of trust I placed in the plumber's professional expertise. C. Third, the plumber failed to remove the asphalt and install the sloped concrete edge leading into the drain. This, in my opinion, could have been very bad for the plumber's company during the next rains, because the defect was allowed to remain even after the plumber indicated that the job was complete. This indicated to me a level of sloppiness and careless attention to the detail--had the plumber did testing with a hose and carefully looked at the estimate, they would have seen that removing the asphalt and installing the concrete was part of the agreed labor. It is unfortunate that despite my lack of professional understanding of plumbing, I was the only one who had to test the drain and ensure that the concrete was installed. In fact (!), it was so obvious that the work was not finished that I waited for them to return--when they did not, I inquired and was told that the job was all finished. D. Fourth, sadly, the job is still not finished. The drain cover has not been installed and is loose. There are screws just sitting there on the asphalt pavement, on top of a red brick. To ensure that the cover remains in place, I placed bricks on top as a temporary measure. Also, an underground cable was not completely buried again into the ground--there is a section near the downspout where the cable is at the surface. Again, I assumed that the plumbers would return to finish the job--instead, the plumber did not reply to my most recent message, and did not reach out to me to say that the job was finished. Instead, I was just emailed an invoice for the remaining amount. For these reasons among others (which Yelp's restriction on word count prevents me from describing) the entire job was characterized by unprofessional, careless work and poor customer relations. Even now, the plumbers fail to respond to my recent message. Best, Danny and Wendi Mathews

    Perfect installation!
    Tatyana E.

    We found this business on Yelp and scheduling was super easy and professional. Hunter Sanchez was scheduled to come and look at some of our plumbing needs. He arrived on time, took time to properly assess the work we needed, gave us a reasonable price and started doing the work. He replaced our kitchen faucet because it was leasing and was happy for us to go get the part we wanted from the hardware store the same day! He had to come back to finish the second job to fix the sink stopper because he needed another part to remove an improperly glued sink by the previous owners. Overall, Hunter was honest and transparent the whole way through and got the work done when he said he would. A+++

    New Faucet and quickly draining sink
    Noah R.

    I'm a new home owner, and as such, I don't have a "short list" of go-to guys for common household problems like back to back bathroom sinks that won't drain even though the pipe isn't clogged. The recommendations from friends weren't too keen on making the trip to Winnetka, which I understand, gas being like gold now, so I jumped on Yelp. I liked what I read about City Plumbing and Rooter. Oddly, all the 5 star reviews made me a bit suspicious. Yeah, kinda back asswards right? I've probably watched too many episodes of X-Files and trust no one sunk into my subconscious. None the less, I called City Plumbing and Rooter. Man, I'm glad I did. Not only did they schedule me quicker than expected, but I got a call a day early asking if I wanted the job done sooner - Hell yes I do - awesome! Not too long after that, Brandon showed up and got to work. He was very diligent, and took a lot of care to respect the house, flooring, vanity, and even an overly curious cat named Ollie. He informed me every step of the way about what he was doing, and what he needed to do to fix the problem. Once he explained what he was going to do, a work order was created on his Ipad with the work being done, and the cost. We signed it, and it was emailed to me. The work took an unexpected part of a second day to complete, which didn't bother me because I rather the work be done right, than for it to be done fast just to finish and move on to the next guy. And it was done right. The back to back bathroom sinks now drain as fast as the water flows. And if you're curious, the price remained the same. Brandon cleaned up all the plumbing debris, showed me his work - great. I paid with my credit card, and got the receipt instantly. Really about the only thing they could have done to make me happier is to have said, "You know what kid? It's all on us today." Like that would ever happen - lol. Don't hesitate. Give them a call. They solved my problem, and can solve yours too.

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    Page 1 of 10

    Ask the Community - City Plumbing and Rooter

    Review Highlights - City Plumbing and Rooter

    From the moment I reached out, Paul provided some of the best customer service I've ever experienced.

    Mentioned in 58 reviews

    Read more highlights

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    Valley Glen

    Had an amazing experience with ZH Plumbing and Water Heaters. From the first call, Zorro was…read moreincredibly responsive and easy to work with. I initially contacted him to perform maintenance on my tankless hot water heater since I had just moved into a new home. Zorro showed up on time, was extremely patient, and took the time to answer all of my questions (it was my first time dealing with a tankless system). Because of how great the experience was, I ended up asking him for a quote on a whole house water filtration system as well. During the installation, one of the filter tanks unfortunately had a crack. Zorro immediately got on the phone with his supplier to get a replacement as quickly as possible. He kept me informed every step of the way, even sending me the tracking number so I could follow along. When the replacement arrived on a Saturday, Zorro was at my house within the hour to finish the job. That level of responsiveness and accountability is rare. It's also clear he really knows what he's doing. He even handled cleanup and made sure everything was working perfectly before leaving, which I really appreciated. You can tell he takes great pride in his work of the finished install. If you need a plumber just call ZH. Highly recommend.

    I had an excellent experience with Z & H Plumbing & Water Heaters. They recently installed a new…read morewater heater at my home and the entire process was smooth from start to finish. They showed up on time, explained all my options clearly, and gave me a fair, upfront price. The installation was done professionally and efficiently, and they left the area clean like they were never even there. You can tell they really know water heaters inside and out. What impressed me most was their attention to detail and customer service. They made sure everything was tested, working perfectly, and answered all my questions before leaving. If you're looking for a reliable plumbing company in Los Angeles for water heater installation, I highly recommend Z & H Plumbing. Honest, skilled, and professional.

    Tankless Hot Water Solutions - Training is the key to our success. Most plumbers never take the cover off of your tankess, even when descaling, not good.

    Tankless Hot Water Solutions

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    Chatsworth

    Recently I had a new Tankless Water heater installed by Ted and his amazing staff. Ted is very…read moreamiable and goes out of his way to deal with any concerns you might have. Cielo, and I hope I have his name right, is an expert installer. He pays attention to detail and when the job was completed if there was any mess to clean up I saw no evidence that there was any mess. Ted made sure I was made aware of and eligible to receive any rebates and I was! A $1,300 rebate from SoCalGas!! Excellent is not enough of a description to say how satisfied I am.

    Error code read E32, means it needs a new Thermistor. The tech did a unit flush, saying that…read moresometimes that clears the code. The Thermidor part cost $39 plus service call. The flush cost $299. Why not change the $39 part first, rather than bang the customer for a $299 maintenance flush that did not fix the problem. And then charge additional for the parts needed in the first place. The name of the company is tankless hot water solutions. When I called, I told the gal it was an E32 error code. The tech arrived on time, and was professional.But the tech did not carry in his van the $39 part needed to resolve the E32 error code. So he recommended the $299 flush. The $299 flush did not clear the code, because the unit needed the part. What I don't understand is, if the unit needed parts called out by the E32 code, and also, that upon visual inspection you could see were water damaged, why do the $299 flush, only to have to replace the parts anyway. I feel I was charged for a service that was not needed and did not solve the problem. Upon completing the flush there was very little sediment, the system was pretty clean. The error code is still present, and the part has been ordered together with a harness that may be corroded. The estimate for additional work and parts is $368 after the courtesy discount. In all fairness, the tech was being guided by someone on the phone. I'm giving two stars because the tech was really trying to solve the problem and he doesn't make the company policy. Hopefully, when all is said and done, the system will work after almost $700 later. Also the Noritz unit has been a problem since day 1.

    City Plumbing and Rooter - plumbing - Updated July 2026

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