best auto shop around. they are quick, efficient, and affordable. the only place i'll take my car.

I've been a loyal customer of this shop for a while, bringing multiple vehicles here for oil changes and other repairs. That's why this experience was especially disappointing. I originally brought my car in because of a grinding/scraping noise. I was told the wheel hub bearing was the problem, and I paid around $800 to have it replaced. About two to three months later, the exact same noise and problem came back. I returned to the shop and asked them to inspect it, expecting the previous repair to be honored or at least thoroughly re-evaluated. Instead, I was told it was a completely different issue that would require another repair and another payment. From my perspective, it was the exact same symptom that I originally paid to have fixed. I took the car to my family mechanic for another opinion. During the inspection, he found my engine oil level was nearly empty, even though this shop had performed my oil change less than 4 months earlier. He also didn't find any obvious signs of an external oil leak, which made me even more concerned. I understand that diagnosing cars can be challenging and that not every repair is guaranteed to solve a problem. However, paying around $800 for a repair that didn't resolve the issue, being told the recurring problem was something different and would require even more money to fix, and then discovering my engine oil was nearly empty after trusting this shop with routine maintenance left me very disappointed. As a repeat customer, I expected better service and more accountability when the same issue returned. To top it off, the handwritten receipt was extremely difficult to read, making it frustrating to understand exactly what work had been documented. Based on my experience, I won't be returning and can't recommend this shop. read more

[[HIGHLIGHT]]The shop brother's attitude was very bad.[[ENDHIGHLIGHT]] The mechanic was goofing around and made a mistake and did not take accountability for it. [[HIGHLIGHT]]The brother's boss attitude was terrible.[[ENDHIGHLIGHT]] read more

City Tech has been around for decades. The brothers seems to be very hard working humble people but, the shop is a complete mess and pretty sketchy. We stopped coming to City Tech Auto Repair nearly 10 years ago after some bad experiences from them. Bad Experiences: The owners hire cheap labor workers to work on preventative maintenance like oil changes, tire patch and rotations, air filters, brake jobs, tune ups etc. These workers most likely aren't ASE Certified and probably has little knowledge about cars. I can recall once our 2010 Toyota Camry SE needed an oil change. First off, they use the cheapest motor oil brand that I needed to do a Google Search on it. (Can't recall the brand since this was more than 10 years ago) One of the workers removed our cabin air filter and suggested us to replace. We refused since we know how to DIY, he then puts it back and broke off the plastic hinge that holds the glove compartment. Dude acts like nothing has happened. Another situation happened when our 2011 Nissan Sentra was misfiring and they went to go fix the vehicle. After calling us to pick up the car, claiming it was fixed, I drove off the lot and it literally died in the middle of the street. The car was revving randomly and obviously there is some sort of misfire. I started the car and slowly crawl my way back to the shop. The owner was able to use the OBD II scanner and reprogram the vehicle but that vehicle even till today runs pretty rough on idle. That was the last time we ever trusted City Tech with our cars. Overall: Don't recommend coming here at all. Not even oil changes. It seems they have a cheaper smog check deal compared to others but, I still wouldn't go. As some Yelpers have expressed some concerns about this shop. The parts City Tech uses are literally the cheapest they can find. If they can find a part off of Temu, I wouldn't surprised they'll have no problem using it on your car. [[HIGHLIGHT]]Just very sad to even do this review since the owners seemed like humble people. But customer integrity and satisfaction is paramount.[[ENDHIGHLIGHT]] read more

Dishonest Owners Failed smog check cuz the check engine light indicated a sensor issue, and it had something to do with emission control system. Panicked so i went here for Diagnostic, one of the Brothers said it's the Transmission, needed a new Transmission or Rebuilt Transmission. Went home puzzled and confused, so i did my own research and scanned with my own OBDII device, it reads bad sensor... Ordered the Sensor, costs $50 off Amazon and car runs new again.. Was puzzled and confused coz i had cars with bad/slipping transmissions before and i was aware of the symptoms it caused. it's metal gears, so "if" it's a Transmission it will continue to Slip until it's Dead. Coz it's metal gears issues doesn't come and go, it gradually gets worse and dies within a week or two..., not acting intermittently. That was the reason i knew it wasn't the Transmission.. This Place is Dishonest, the Owners/Brothers are Dishonest, and i'm also a Firm Believer the Employees are a reflection of their Management, but "if" y'all are born with $$$ and ignorant/naive then maybe this place is the right place for y'all.. He was going to Charge me the price of a Transmission and turn around and sell my Good Transmission to unsuspecting Someone Else.... in Reality, ALL He had to do was change my Sensor($50) and charge me a Few Thousands.... Dishonest crooks, thieves, liars, unethical, no morals, cheating deceiving pos, etc....... "if" i can rate "0" stars i would, Yelp is being very Generous for Shady Businesses...... Honesty n Reputation is the Best Policy read more

Got a smog check here yesterday. [[HIGHLIGHT]]I called first to check they're open on Sundays. Google said they close at 3 PM. They were open and quoted me $45 for my car on the phone.[[ENDHIGHLIGHT]] When I got there, they finished in 15 minutes and gave me a paper for my records. They have a couch in their waiting area, which has AC. I'll be back! read more

This review is long overdue. I used to go here years ago for car problems and they're super fast and knowledgeable. I'd drive from an hour away because they'd always know what the underlying issue is and they'd fix it for a very reasonable price. The two brothers were probably two of the best overall mechanics in CA as customers trusted them. [[HIGHLIGHT]]Other reviews are saying that they hired cheap labor. I hope they stop this practice and hope they'll be able to clean up their staff as bad staff might cause them to lose customers[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]If staff is incompetent or rude or just don't care about customers, the shop will also end up losing their once great reputation.[[ENDHIGHLIGHT]] When I came to them years ago, I believe they're the best most honest mechanics in southern California. read more

I don't really trust shops. But this place is trustworthy! Service is great and didn't take so long! They fixed my tire promptly and switched out. [[HIGHLIGHT]]Happy with how they do things here![[ENDHIGHLIGHT]] read more

my family and I have been coming here over 20 years they have always done good work that is guaranteed they are fast accurate and friendly and very affordable read more

Came to Change starter $480 , after drive 3 days engine light on , open to check start motor it's new but they used silicone weld to glue it , it's a car not a toy ........ read more

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[[HIGHLIGHT]]Tried to call them and they hang me up several times.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]First they told me to hang on and I waited 10 mins and then they hang up[[ENDHIGHLIGHT]] and [[HIGHLIGHT]]then I tried and it keep happen the same time[[ENDHIGHLIGHT]] read more

It's my first time getting a smog check, so my mom took me here to get it done. It was a Saturday afternoon, but they weren't too busy. I was in and out in less than half an hour. My smog check was $45 for a 2015 Lexus IS250, not bad as that's the average you're looking to pay anywhere. read more

Basically I came here for oil-changed, their worker broke my oil pan cuz he screw the knob too hard. And I had to pay $600 bucks to fix it. If you're coming here, good luck bc they are BIG scammers and liars read more

Went to City Tech because my 2017 BMW M4 was having an issue with oil temperature fluctuating. Other shops couldn't figure it out. Anthony got my car running smooth. And I been coming here since. Good mechanics and great service. Thank you City Tech. read more

I was changing the oil here yesterday. His mechanic hit my car in the parking lot and the manager acted as if nothing happened.

Fast, easy to deal with, and reasonably priced. They had the tire 4 other shops did not and discovered a serious problem I didn't know I had. They also stayed late to help me. Highly recommended. read more

City Tech Auto Repair - Auto Repair Near Me - Rosemead, California

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This place is shitty. I brought my own brake pad there and they charged me $200 for labor installation of 4 brake pad, including disc surfacing. A few weeks later, there is a grinding noise at the front brake, I brought my car back to show to the owner named Cuong, and he said the disc is defective, it needs to be replaced with a new one. I told him it is not true because I requested to do disc surfacing before brakepad installation. He told me there is not warranty because I brought my own brake pad. Never ever go to this shitty auto repair again. There are too many other good places in the Rosemead area. read more

Came here for an oil change and they did it so quickly! They also updated me at every step of the way. They also showed me my dirty filters and opted to change them for me for $55 bucks. The oil change and the filters came out to about 118. I did come with my dad a couple weeks prior to get my egr replaced and they did a good job with that but when I was alone for my oil change, they said that I needed to change my brake pads since it was really worn out. I went home and had my dad check it and went to another auto shop to get a second opinion and they said I had two more years of driving with my current brake pads. So what a rip off!! They take advantage of you if they assume that you don't know anything about cars. Shame! read more

I was looking to get a smog check on Sunday and happen to find City Tech . As soon as I arrived I was greeted. I was informed of the rate. Gave them the go ahead. Waited in the nice waiting area outside. Smog inspection was done in no time. Very please with my experience at City Tech. read more

City Tech Auto Repair - Waiting area - Auto Repair Near Me - Rosemead, California

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I agreed with many others. Never, ever bring your car here for repair. Many many years ago, I needed one tire replacement, so had them do the job. The next day, luckily I was driving on local street, I found the tire they replaced went flat. I went back and the owner just replaced another tire for me. I was really upset at him because I was about to head to Santa Barbara, and I might have gotten a car accident or stopped in the middle of the freeway. read more

Really appreciated the prompt service, expertise, and transparency of what needed to be fixed. Highly recommend them

No recommended to have car your serviced here. Work is very sloppy. Had oil service there yesterday and the leaking started when I got home.. read more

City Tech Auto Repair - Had oil service yesterday and the leaking started when I got home.. it was a very sloppy work. Do not recommend this place.. - Auto Repair Near Me - Rosemead, California

They don't deserve not even one star, but that's the lowest star we can give it, replaced the transmission, and then there was clonking noise, Danny's mechanic and his other mechanic said that I need a control arm, which it will cost around $500.00, and then we took it to another shop, then they discovered that control arm bolts were left loose, that's where the clonking noise was coming from they did tighten it so the clonking noise went away, the time came to change the motor mount and specifically on the transmission, the mechanic discovered that when City Tech they somehow they used different or maybe larger size bolt and the transmission case was cracked, they did not want touch it and they said take it back to City Tech to fix it, [[HIGHLIGHT]]we will never go back to this place ever, they are sloppy, once they take your money you are done.[[ENDHIGHLIGHT]] read more

我建議你不要去，老闆太黑了。 我被收取了40美元的輪胎維修費。 該死的，你還會說中文欺騙同胞的人渣 I suggest you don't go. The boss is too dark. I was charged $40 for tire repair. Damn it, you can also speak Chinese to deceive your compatriots. Te sugiero que no vayas. El jefe es demasiado oscuro. Me cobraron 40 dólares por la reparación de neumáticos. Maldita sea, también puedes hablar chino para engañar a tus compatriotas. read more

Honestly, the fastest and most efficient Smog Test ever. I literally walked in, got checked in, and was given an expected 15 minute process. It was completed and passed in exactly 15 minutes. Not under delivered or over delivered, just simply delivered as expected. Perfection. read more

now oil change regular $35 n mobile $50. price has increased since last month $30 still the best price u can find in rosemead read more

City Tech Auto Repair - after oil change staff parked on street. PLEASE make sure when staff parked on Street not on Red zone. fortunately no ticket yet - Auto Repair Near Me - Rosemead, California

[[HIGHLIGHT]]This place had gone downhill ever since... I feel bad for these Asian people coming here for repairs.[[ENDHIGHLIGHT]] They used to be honest and decent 20+ years ago. They will screw you with high expenses & use cheap after-market parts. There is a 100% chance this shop will cause other damages to your vehicle. The workers are sloppy and lazy. The business is out of control. WARNING: stay the F*** away if I were you. Bad vibe & history about this place. read more

I've been going here for a few years to get my oil changed. The past few times the repair guy has not used the mat protector and I get stuck with a mat full of grass and sh!t. He uses his dirty gloves to drive my car so the interior insides are dirty. Wtf. If you're going to get cheap oil change from here expect sh!t like this. They can't even do the bare minimum because they don't care. read more

City Tech Auto Repair - Lovely - Auto Repair Near Me - Rosemead, California

bmw x5 struts. shocks. engine oil leak, radiator, brakes, air conditioning, hoses, belts etc etc on my 2003 x5. myself, wife and children have used citytech for 24+ years. honesty skills and value are their premier qualities in my experience. no lavish repair shops, no vending machines and televisions, no expresso machine ...............just good hard working people. read more

Do not go to this shop. I came here because I needed to change one of my tires. They ended up having me changed 4 tires for around $610 sth. My tire pressure sensor was completely fine before getting their service. After their service, the pressure sensor light was ON... I came back to check with them. They said my pressure sensor was broken. * My pressure sensor was completely fine before their service * They broke my sensor and tried to ask me for an additional $90 to fix it. This is a scam !!!!!!!! After experiencing all these problems, I checked with my friends and coworkers. They told me not to come to this shop because" it is a well-known cheating auto repair shop ". Stop intentionally break customer's good auto parts and try to fraud them for more money! read more

Went for smoke check and they took care of it promptly. Very efficient and professional, Price is reasonable and the wait is acceptable. read more

this mechanic shop is horrible, customer service is awful. I asked if they checked tire pressure during oil change and the technician said yes but I watched the technician change the oil from start to finish and technician didn't even bother to check the tire pressure, lied. I mentioned this matter when paying and checking out at the counter the staff family member didn't even care. That's how you treat your customers? Wow! read more

A Customer's Life In The Hands Of This Mechanic: Recently, I took my car to "City Tech Auto Repair" for a quote to repair the lower control arm and the swag bar link. Mechanics Ricky and Danny gave me a quote of $4,000+ of which the cost of parts and labors showed a lump sum amount in each item but no company name on it (photos attached). This was impossible to know how much sales tax to pay on part. Since one particular piece was on "back order", I asked them if I could get it myself and how much was the service cost but they refused the use of outside parts. As I told them that I would like to think it over, Danny asked for $45.00 of "inspection fee" of which was never brought up in our conversation beforehand; he later waived that upon my protest. Then, Ricky asked me to return their written quote, I requested his permission to take picture of it. When I was done, however, he didn't want it anymore. Meanwhile, instead of returning my "vehicle wheel lock key" to me, Danny gave me a damaged one. Danny claimed, he was the one who put the wheel back in. He demanded me to pay him money first then he would open the wheel lock key to prove it was a working key. However, he then took a huge hammer to hammer in the key and would not open it. He still insisted I pay him to open the wheel lock. When I came in, there was no problem with my wheel lock key and it could slide in easily. I talked to him nicely and calmly without raising my voice. He refused to do it and walked away. Then, there were two mechanics came to my rescue, Danny yelled at them from far away not to help me. Then, a 3rd mechanic, who initially opened the wheel lock, came to help me. However, to his surprise that the wheel lock key could not go in. He used the hammer, scraped some of it off, adjusted it back and forth attempting to open the lock. Again, Danny yelled at him but he ignored Danny and continued his attempts until he could open my car wheel lock. He apologized to me and I thanked him for solving the problem. This was where I discover what they did to my car. They sabotaged it. Upon leaving 'City Tech Auto Repair' shop I drove off about 9 miles to pick up my kids from school. I noticed a squeaking metal noise on my front driver side. After I investigated the problem, I discovered that the brake had come off. I also found that there were two missing bolts that held on the brake assembly to the rotor (attached photos). Thank God, I was fortunate that I had been driving on a local street with heavy traffic. Could you imagine what would have happened if I was driving on the freeway at full speed? There would have been a major accident with myself and my kids. Who could have known what would have happened to us and everyone else. I feel that out of malice, they damaged my car. The reason I said this was that I did not have these problems prior to my visit to "City Tech Auto Repair". I came in to get the quote and because they didn't get the job on the spot, all of this happened. What happened was more than wrong. A customer's life is in the hands of this mechanic! read more

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Amazing workmanship and the boss Danny is the greatest mechanic ever you recommend for any job that you need to be done for him to handle if you have problems go see Danny at city Tech auto repair in Rosemead read more

Don't let the look on the outside deceive you! This is actually a hole in a wall of a place to get oil change. Beats waiting 1 - 2hour + at dealerships or Costco! I generally come here for my oil change. Their oil change price is just as typical as all other oil change locations. For a small car like my Prius, it's $25 for basic oil that will run 3k till next change or $45 for synthetic oil, that will run 7k until the next change. Their service is quick, I never have to wait more than 30 minutes for the whole process from door to finish. And the brothers -- Danny and Anothany always make sure everything runs smoothly. (I especially like Danny!) I have always gotten my oil change here with no problem. The waiting lounge have AC, which is perfect for the summer time! read more

Sold my vehicle and was looking to find a quick smog to gift the new buyer at an affordable price... thank you Danny for helping me by coming in early to get the smog done in less than 30 minutes during these uncertain times due to COVID-19. PS: Thank you to Tony at Wheel House Tires (down the street) for the referral. read more

City Tech Auto Repair - Auto Repair Near Me - Rosemead, California

October/24/2024, I went to City Tech Auto Repair to have my car fixed due to the ENGINE CHECK icon showed up in my car. The owner of CTAR told me that "one compartment" ( the name is Evap Canister part ) of my car was broken after smoke check. I have to pay $ 80 for inspection, $ 350 for new part, $ 220 for labor. In order to make sure the expensive part CTAR replaced in my car was a new one, I've been standing around watching how their technician working. After my broken part disassembled, surprise me greatly was that the new part they were going to install was a used one, its surface covered with dust and its cables being twisted. [[HIGHLIGHT]]So I question them why not a new one? The technician left the work and went away.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]A few minutes after, a person from their office came to me and forbidden me to stand by and watch.[[ENDHIGHLIGHT]] Later, I paid the owner $ 80 cash, $ 570 with credit card plus $ 33.25 credit card charge tax the owner required. Four days after I drove back my car the icon of ENGIN CHECK showed up again. October 29/2024, I went to CTAR again. The owner told me the new Part they installed was crack. I don't believe what the owner said, so I went to another neighbor auto repair shop and found the part CTAR replaced was a used one but has sprayed a thin black finish on the surface to make its look good. Finally I spent $ 280 for a real new part, $ 80 for labor and got my car fixed at this neighbor auto repair shop. read more

Great place to get your car serviced and repaired. I refer all my friends and and family here, that s how good it is. One of the last honest places. read more

City Tech Auto Repair - Auto Repair Near Me - Rosemead, California

I had my 2016 Honda Pilot oil changed, the Tech overfill the oil. they said the car was ready and tested. after I got on the I-5 freeway 10 min later, the smoke and engine shut off with all the lights flashing on the dashboard. when I call to let them know what was going on, they denied it right away and told me to bring it to Honda Dealer, after the dealer did a code check, they told me it was overfilled oil in the engine. I had to tow my car to their shop to redo the oil change. read more

So, I'm giving this place a one star because you physically have to stand there and watch them fix your car. You cannot leave. I'm only saying this because I had asked them to do a couple of things for my car, and I thought they would do it. After three hours of waiting, they give me a call to tell me that they are all done with my car, so I can go pick it up. I picked up my car and brought it home. My father checked my car and discovered that they had in fact NOT done some of the things I had asked them to, and they had also STOLEN some brand new parts in my car and replaced them with old ones. I'm never going to this place again. I only came here because a coworker of mine told me about this place that's close to my house. BEWARE OF THIS AUTO SHOP! THEY ARE DISHONEST!!! read more