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    AAMCO Transmissions & Total Car Care

    3.8 (269 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    7 hours

    Response rate

    70%

    Services - AAMCO Transmissions & Total Car Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    7 More Services

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    AAMCO Transmissions & Total Car Care Photos

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    Manager's conspiracy theories written on my paperwork.

    In March of 2023 I had a complete rebuild of my transmission done at this Pasadena AAMCO location. The owner is Sadu Gourkar. I gave them my van while I was out of town for 3 weeks and they committed to have it done by the time I was back. When I returned and it was not done, it took 1 week more to finish it and only because I was on them every day for an update (they were very hard to get a hold of/ Sadu nowhere to be found). It felt like they put it on the backburner & then realized too late that I was about to be home & rushed finishing it (resulting in problems I'm having now). I finally got it back, and all seemed ok- so I just let it go. I got the 18 month warranty which expired barely 2 months ago. Recently, my car started shuddering when I would come to a stop & cut out on me a few times/ would rev hard but not speed up occasionally. After a period of observation it seemed to definitely be transmission-related so I went back to the same AAMCO. They told me my torque converter failed + found metal shavings throughout the transmission and I needed a completely new rebuild. There was no mention of the torque converter being replaced in my paperwork from March 2023. They claimed they replaced it "because it was painted the same color as the manufacturer they order it from." But the guy who worked on it last year no longer works there, and they claim he 'forgot' to put it on my paperwork (which is either proof they didn't replace it at all, or proof that their employees don't do a thorough job). Either way it put me in a position where it was their word against mine that it was replaced. There are other components to the torque converter/ around it that can cause it to fail if not checked. Regardless, AAMCO's website states: Expert technicians who "fix it right the first time" (which clearly has not happened here) AND it mentions that the torque converter is included in the warranty. So it should have been something they replaced along with the transmission/ made sure was in perfect condition so it didn't ruin the entire rebuild I paid $4,323.26 for. A rebuilt transmission should last 100-200K miles or more... They offered to do a complete rebuild again with no charge for labor, but I'd have to pay for the parts (which they say could be up to $2500). Their manager "Thomas" claimed this is a super rare occurence where a new torque converter fails for no reason, and because I'm barely out of warranty they're doing me a favor. They swore up and down they wouldn't charge me more than $2500 (if it came to that), and in the end of course the total was $2,834 so they didn't keep their word on that either. It took several more weeks for the work to be done and it was absolute hell dealing with Thomas. Pictured here are some conspiracy theories he shared with my bf to the extent that he wrote them down on my paperwork. Total nut job. AVOID THIS LOCATION LIKE THE PLAGUE.

    The car they worked on.
    Micheal O.

    Excellent and expedited services at this location-it was a same day reservation yet I was in and out in no time. Had super fun conversations about shared love for photography, traveling etc. would definitely recommend

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    3 months ago

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    Sadu G.

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    2 months ago

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    3 months ago

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    Sadu G.

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    6 months ago

    Very good service. My friend had his dual clutch replaced and his computer was bad on his car

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    Sadu G.

    Thank you Melanie for your message, Team AAMCO Pasadena

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    7 months ago

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    9 months ago

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    7 months ago

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    Sadu G.

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    1 year ago

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    Sadu G.

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    6 months ago

    Awesome service . Sadu the owner was very polite and professional . Will become back for all my service needs . Thank you

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    Sadu G.

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    1 year ago

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    Sadu G.

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    1 year ago

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    Sadu G.

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    7 months ago

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    2 years ago

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    Sadu G.

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    1 year ago

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    Sadu G.

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    1 year ago

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    Sadu G.

    Thank you Breea so much for your nice words. Team AAMCO Pasadena

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    3 years ago

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    Sadu G.

    Thank you Demetri for your good words, AAMCO Team Pasadena

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    10 months ago

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    Sadu G.

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    2 years ago

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    Sadu G.

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    2 years ago

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    Sadu G.

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    5 years ago

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    Sadu G.

    I am glad that I was able to help you. Thanks!

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    6 years ago

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    Sadu G.

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    2 years ago

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    3 years ago

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    Sadu G.

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    3 years ago

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    Sadu G.

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    4 years ago

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    Sadu G.

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    3 years ago

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    Sadu G.

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    3 years ago

    After speaking with the owner, everything is resolved. My car was repaired and the damage to my vehicle was taken care of.

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    Sadu G.

    Thank you Edgar for taking time and amending your words.

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    3 years ago

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    Sadu G.

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    3 years ago

    Had great service with AAMCO the car was done in a timely manner, faster than I expected. Thank you for the service.

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    Sadu G.

    Thank you The F. for nice review, AAMCO Team at Pasadena

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    3 years ago

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    5 years ago

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    Sadu G.

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    3 years ago

    The team here is amazing ! The gentleman took great care of me! Thank you so much to Jose, Allen, Ben, and Sadu!

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    Sadu G.

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    3 years ago

    Service was great, quick turnover! I was treated with care and politeness. Very happy with my 2nd time there.

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    Sadu G.

    Thank your, Kris. Glad that we were able to help you.

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    3 years ago

    Great service and friendly staff. Really recommend this location. Prices are very reasonable

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    Sadu G.

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    2 years ago

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    Sadu G.

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    3 years ago

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    Sadu G.

    Thank you Jay E. for your nice words, we will be helping more.

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    4 years ago

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    3 years ago

    Very happy with my service every thing was excellent very friendly service would recommend to my family and friends

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    Sadu G.

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    3 years ago

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    Sadu G.

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    Page 1 of 7

    Ask the Community - AAMCO Transmissions & Total Car Care

    Hello, my 2011 Toyota Corolla is not exceeding more than 25 miles what could be the reason? Thanks in advance

    Transmission may be in fail safe mode or slipping. Catalytic converter may be clogged. Please bring it in for free initial vehicle check.

    Can you fix a struggling power window motor on a small Roadtrek RV (2005 Chevy 3500 Express chassis), 22'? Thanks!

    Yes

    Do you guys fix power windows if so how much to fix my driver side window for a 99 Lexus es300?

    Yes, we fix the power windows. Repair range is $75.00 to $495.00 + tax, depending on what it needs. So bring it in. Thanks!

    Hello. Need a brake pad change for my 2008 e92 328i front and rear with sensor. Want a price?

    $695.00 parts and labor + tax

    View All 5 Questions

    Review Highlights - AAMCO Transmissions & Total Car Care

    Robert and Sadu do a great costumer service job to get you started on your repair.

    Mentioned in 36 reviews

    Read more highlights

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