Queen Air Solutions

Called GForce as my AC was out. They came Monday and added freon and said I had a leak in the…read morecoils.. Next contact was Thursday - initiated by me with discussion that there was no warranty they ordered coils. (Will take 7 days) ordered coils. Saturday Requested a receipt for my large initial payment of Freon that was gone in less than a day received- also requested quote for coils - never received. Called several AC companies this morning (one week later) one came out... it was not coils.. AC is fixed - original large sum of monies down the drain and it could have fixed my unit?? Be careful..

George came out to our home the same day I called to let him know our AC had stopped working since…read morethe night before. He was very professional, told us the problem and even looked up our warranty for the part that needed replacing. He replaced the part that same day. He is very knowledgeable, fast and efficient. We appreciate him educating us on the part and why it stopped working. Will definitely be hiring him again.

D'Antignac & Merritt Heating & Air

4.0

Ryan is personable, efficient, and easy to work with. He's quick but also careful, and he took the…read moretime to explain everything clearly to the homeowner, which I really appreciated. Five Stars Ryan!!! When we requested service over the weekend to come and check out our HVAC they let us know what the cost would be and we accepted and they came very quickly. They found out what was needed very quick and on Monday sent us a quote. What really stood out to me about the company is their honesty. They originally installed our unit 10 years ago, and we had no idea it was still under warranty. They could have easily said it wasn't and charged us an extra $1,000 -- we never would've known. But instead, they let us know it was still covered, saving us a significant amount of money. That kind of integrity speaks volumes about the company and is exactly why I trust and recommend them. They're truly reputable and stand behind their work.

David has always done top notch work for us for over 25 years. I trust his opinion regarding HVAC…read moreequipment. Highly recommend.

HUTTO HVAC & APPLIANCE SERVICE

(2 reviews)

They did a great job. FAST responders! I called about our dishwasher breaking and they showed up…read morewithin the hour and then the part arrived the very next day. They were nice people and I liked the fast service!!! Highly recommend them!! It's hard to find this quality of help anymore!!

DO NOT waste your time calling this company. They are a small company and a huge joke. They…read morecharged me $75 to change batteries in my thermostat. They claimed dogs peed on my air conditioning unit outside so my home warranty company will not pay to fix it. It could have been wild animals.

Copper Doctors

3.5

First, they did not keep their appointment on time. I didn't have power so that was kind of…read moreimportant to me. They got most of my problems fixed, and then left me with a few more problems.

I needed 4 electrical outlets installed for wall mounted TV's. The quality of work was excellent;…read morevery professional looking results. Malik left the work areas cleaner than when he arrived. He is no doubt conscientious of his quality of work and reasonable price. I highly recommend Copper Doctors and will use him again in for projects needing electrical work.

Riverside Heating & Air Conditioning

3.7

(9 reviews)

I was experiencing issues with my 24 year old AC unit and kept getting denied by Select Home…read moreWarranty. Home warranties are such a scam. They would do anything so they wont have to pay for any major repairs or replace them. Both of my neighbors use Riverside Heating and Air Conditioning so I decided to call them. Matt came out to my home and identified the problem. I needed a new coil but they no longer had the part for my AC unit. I purchased a new HVAC system and had it installed 72 hours later by Joe, John and Gavin. They were all professional, friendly, knowledgeable, and very thorough with their work. I will be signing up for their maintenance service plan in six months. Canceled my home warranty and decided not to pay anymore premiums and just put it in my savings account for future home repairs and replacement costs.

I called them in the afternoon. I had to wait a day and a half for a man to come. He came to…read morediagnose the problem. He said it was electrical and he couldn't diagnose any further than that. He showed up for the appointment time 2 1/2 hours late when he left I had was no further along at getting my air fixed and it cost $100.

Connells Heating and Air

2.7

Very disappointed in the way we were treated by the office when we were a little late in paying our…read moreinvoice. It was completely uncalled for. The rude messages we received from the secretary was unlike anything we have ever experienced. If you are looking for a business that respects the customer then keep looking because this business is not it. Clarification: The service was provided on 12/17/24 by your business. We were contacted by Angela with rude messages regarding payment on 12/20/24. We paid the invoice a few days later as we were traveling. Then on 1/2/25 the unit that we paid the service for stopped working again and I had to call you back. I called your company this past week regarding a question I had. Angela hung up on me and then I called back and she didn't answer. I left a voicemail but never heard back. I also sent an email and have NOT received a response. If that is not unprofessional behavior then I don't know what is!!

Gave them 2 stars for being polite and professional both in person and over the phone. Their…read more"ductwork guy" didn't find all the leaks that our home inspector and another HVAC guy found and video'd for us to see, and I had to call three times over several weeks asking for the proposal email I was promised and never received. I guess they're too busy for my business, so good for them.

Williford Heating And Air

Our Ruud HVAC developed a leak and lost all of the refrigerant. We were on a maintenance plan with…read moreanother large HVAC company. They quoted a substantial price to repair the unit, BUT could not come out for a week to do the job. I called Williford Air, and after some explaining of the situation and giving Mr. Williford some specs on the unit, he said he could come out the next day and fix it,....and his price was 1/3 LESS than our regular HVAC company. Mr. Williford delivered on his promise and fixed the AC unit. -- We asked if his company performed annual maintence programs, as we would've been happy to switch to Williford for that service. He said that they currently don't offer that service, but are considering it in the future. Next time we need either an AC repair or a new AC unit altogether, we will be certain to get a consultation from Mr. Williford!

Most knowledgeable and reliable HVAC business in the area…read more Mr. Williford was the 5th expert that we consulted and he was the only one that was able to solve our HVAC issue. He saved us thousands of dollars. His company will be our go to company moving forward. HIGHLY RECOMMENDED

Sig Cox

4.2

(20 reviews)

We have tried a few different hvac companies in the area but never thought the system was fully…read moreserviced according to my research of what a full service should consist of. Brain came over today and did a full service. He provided me with a check list that goes above and beyond my research of what a full service should be. My system is running well and I'm 100% satisfied with the service. I hope Brain will be the technician that always comes out to service our hvac system. He is an excellent technician and a great person. I am going to stay with this company as long as they maintain the high standards as Brain did. Thank you for the excellent work!

James did a great job of inspecting and cleaning my units…read more Prompt, polite and professional --thanks

Direct Services Plumbing and Drain

(35 reviews)

When I contacted Direct Services I was in touch with a real person right away. Lena called me and…read moresaid that she was send a man over my way in thirty minutes. Seth arrived and got to work right away. Fast, clean, and professional. I will be happy to recommend Direct Services and definately call them again if needed!

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

RickyJay Plumbing

4.8

(16 reviews)

Excellent job. Timely arrival. Courteous service. Tech cut out and replaced a corroded bathroom…read morefaucet.

Fast, on time, did what was needed. I have used Ricky Jay…read morePlumbing now for at least on four occasions, at my house and my daughters. At all times, arriving was on the time frame given, work accomplished in a timely manner with excellent results. I will not say they are cheap to use. I did that route once only to have a second plumbing company come in to fix what the first plumber did incorrectly and wouldn't come back to fix the problem. So going for the cheapest option is not necessarily saving you money. The prices today are all more than yesterday! Can't help that. But if you're looking for a reliable plumbing company then look no further than Ricky Jay Plumbing Company.

Handyman by Blaine

(1 review)

Great customer service. Very knowledgeable. Attention to detail. Completed job in a reasonable…read moretime

From the owner: Handyman by Blaine is your dependable one stop shop for your basic home service calls. We take…read morepride in providing exceptional customer service with quality character & commitment which ensures your complete satisfaction. We offer affordable pricing, easy payment options & make basic electrical and plumbing repairs seamless and stress-free. Minor Electrical Repair: outlet replacement, light fixtures, switches, thermostats, breaker box replacement. GFCI, Smoke detector & carbon monoxide detector replacement, exhaust fan replacement Changing light bulbs, batteries in devices, simple plug-in setups Motion detectors, flood lights/basic security camera installs Minor Plumbing Repair: Toilets,clogs,fixtures,leaks and more. Give us a call today.

A W Electric

(13 reviews)

Prompt response to my Yelp inquiry. Super quick appointment time. Very fast at assessing and fixing…read morethe problem (a couple of GFCI outlets that were blinking and popping). Friendly and professional. Highly reccommend.

Quick response. Showed up on time and gave a very detailed analysis. All around great service!read more

Premier Appliance of Augusta

(7 reviews)

The receptionist that answered the phone impressed me...not only did she answer the phone (which…read morenever happens), but she was also very nice and helpful. Customer Service is not totally dead! She could have taken my money and scheduled an appointment that I didn't need and I would not have known the difference at the time. However, she was honest, helpful and I would highly recommend this company...just for the customer service alone!

If you have appliance problems this is the place to get the help you need with questions answered…read moreand great service. They are extremely helpful and go way beyond what you would expect. My experience was wonderful. They will now be my first and only call for my appliance repair needs.

Watt’s the Problem

(1 review)

I asked for an estimate of a complete attic rewire. We-also had a faulty circuit to be repaired…read more The electrician inspected the wiring in the attic.He provided photos of the wiring trouble spots. He gave an a great estimate for the attic repair. He fixed the faulty circuit breaker. The electrician was professIona's and friendl. He took time to explain the issues and the repair plan. Id recommend to this company to anyone needing electricial repair for a fair price.The customer service was amazing.

From the owner: We strive to leave out clients 100% satisfied!read more

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Patricia M.

7 years ago

Excellent Friendly Honest Service. Great service at affordable price and they truly care about customers having quality air comfort.

Queen Air Solutions - hvac - Updated August 2026

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A/C ServiceMaster LLC

So we had a bomb cyclone. That's what the news called it. Temps dropped down into the teens and it…read morewas freezing. Of course that's when my heat goes out. We called several well known Heating and Air companies in the area to come out and do the work. None of them would come. Two days they said or you can pay overtime. I got to looking at the online reviews and saw that A/C ServiceMaster LLC has just as many online reviews as the other companies but that the reviews for A/C ServiceMaster was better than all the other companies. I called and he came out within an hour. He checked my heat, called a dealer for the part, convinced them to leave the part out for him since they were closing so we could have heat that night. He came back and put the part on and fixed our heat. The other companies would have charged us overtime because it was after 5pm when the job was finished but not A/C ServiceMaster LLC. He did right by us and we've had a heated home throughout the coldest week in recent history. Thanks A/C ServiceMaster LLC.

Looking for someone to do half-*** work ans not stand behind it or agree to fix it, you got your…read moreguy! Cut's corners like no other. Installed a gas unit when he was supposed to install an electric unit and would not change it out. Stay away....far away.

Anderson Heating And Cooling

We cannot thank Daniel, Kenny and Brian enough for going above and beyond when replacing our…read moreductwork under the home. They were very professional, personable, courteous and quick about getting the job done. They even waited till the last minute before cutting the AC unit off so It did not get so warm in the house while they were replacing everything. They also managed to get it done in one day when we were told it would take two days by a few other companies. One of the best experiences we have had with a business ... From getting the quote, setting appt to the completion of the job. Also, much more affordable versus the other companies we had quote. I highly recommend!

Had a routine maintenance check done. Called and they were able to come out same day. Technician…read morearrived within the hour time window and was friendly and professional. Payment taken at time of service was easy. Receipt and write up of service was promptly delivered to my email. I would highly recommend this company for any of yours service needs.

Holliman's Air Service

(2 reviews)

Holliman's Air service is the best company to call in the CSRA for help with your AC unit. Clay…read morecame out immediately and worked with us and out budget. He is the best in the field. We got nothing but truth from Holliman. He told us when the coils had been replaced on our ac unit. He told us the unit we have is good for 20 years! (The other company told us they couldn't repair it and that we needed to replace it for $10k). Holliman used his dye test to see where the leak was in our line, repaired it and added free-on. Nothing but 100% Truth, where else will you find honesty in this business? AC needs repair? Please call Clay at Holliman's Air Service. You won't be disappointed.

This is the company we used for the original installation of our air conditioning unit. When it…read morewasn't working last night I called and left a message about having him come back out to service it. This morning he returned my call. I told him the system was obviously frozen but seemed to be working fine now (we'd followed the instructions of friend and were able to thaw the system). I told him we still wanted to see about having it serviced though. He said ma'am, an air conditioning unit isn't like a car. You can't change it's oil or spark plugs. It doesn't require maintenance to work. It either works or it doesn't. I said fine, it works. So obviously all of those companies offering AC/Heating servicing are just ripping people off. Thanks for calling. It just really felt like he's one of those men that thinks all women are idiots. I seriously doubt he would have spoken to my husband in the same manner.

Efficient Heating and Air Conditioning

(2 reviews)

Our air conditioning stopped working during one of the hottest weeks of the year. Efficient Heating…read moreand Air Conditioning responded quickly to our cooling emergency. They were very knowledgeable with our replacement needs. Friendly professional service technicians and helpful throughout the whole process of replacing our evaporator coils and the outside condensing unit. We are grateful for Efficient Heating and Air.

After another company made four trips and failed to repair my HVAC, I call Efficient. They quickly…read morefound the problem and had it repaired. Excellent service.

Holley Heating & Air Conditioning

3.4

(17 reviews)

Don't trust the good reviews…read more 2 year old Carrier Heat Pump not cooling on a Townhome bought new 2 years ago. No idea who installing company was. Property manager jumped the gun and called out another company that was not Carrier authorized who diagnosed it as a freon leak from a bad factory solder joint. $770 to repair from non Carrier authorized company. Called Carrier for warranty coverage and they recommended Holley as they are an authorized Carrier dealer/repairer and could diagnose the problem, then contact their Carrier representative for a solution. Holley confirmed the diagnosis of factory defect with bad solder joint causing all freon to leak out. I was told by Holley service tech, they cannot guarantee the repair or assure me that one of the other solder joints will not leak eventually causing the same issue. I also was told by Holley several times that they would not deal with Carrier for a solution as they "did not install the unit" (when it is not an installation issue. It is a manufacturer defect). Estimate to repair from Holley $1660. Somewhere along the line, Holley did speak with their distributor Mingeldorf (sp?) who offered a $500 credit towards labor to repair the unit, but it had to be used within 15 days. I then got to tinking about the difference in repair estimates. I asked for a itemized breakdown from Holley for the repair and was given this: $470 for 5lbs of R401A $1190 for 3 hours of labor, Misc, Materials (acetylene, copper fitting, solder material) Now lets assume the Misc and materials is $100. That equals $1090 for 3 hours of labor or $363/hr. I have asked for their hourly labor rate 4 times and they will not give it to me. The owner is rude and basically said I need to go somewhere else to have it fixed. He stated that I don't want to pay for anything (which is untrue). It is clear to me that they are deceitful in their business practices as I can assure you that $363/hr is not the going rate per hour for HVAC service. I don't want the repair for free, but I also don't want to be lied to and taken advantage of which is what this company is doing.

We had our semi-annual HVAC maintenance done two days ago. Issak and his coworker completed the…read moretask quickly and professionally with a minimum of direction. The bonus is both young men were pleasant and as has been our experience with Holley since we switched to them, their pricing seems fair.

B & E Heating and Air

3.3

Quickly answered my call and sent a technician who fixed my ac. Happy to recommend them.read more

I'll caveat this review by noting that I've used B&E for both my home and business for the past…read more2.5yrs and while their customer service can be lacking depending on the technician you speak with, their service has always been timely. However, we recently had an incident concerning a B&E employee who brought along an unauthorized person, which led to some of my power tools going missing. The employee brought this fellow along on a service call to my business. To be clear, this fellow was NOT an employee of B&E. I have several cameras in my business and video footage shows the individual tampering with one of my cameras and taking advantage of the time he had alone in my storage area while the employee took care of collecting payment for services. It is possible that the employee himself had no idea this was occurring, however, he brought this individual along and with that, comes a level of responsibility for this whole debacle. The problem was quickly resolved by the owner, Michael Morgensen, who took full responsibility for the actions of his employee and the fellow who was unauthorized to be there. There was no need for litigation, but as a lesson I'd like to pass on to you: please be sure to ask your service techs to show credentials or provide proof that all persons are authorized to be there and always monitor them to the best of your abilities.

Kelly's Heating & Air

(1 review)

My blower motor went out on my ac unit in the attic. I called an HVAC company that (which Shall…read moreremain nameless) charged me 98$ to come out and inspect my system. They proceeded to tell me that the part was extremely hard to find and that it would have to wait till Monday (2 days after the inspection). They stated that it was such a hard part to find that they had to order it directly from the manufacturer. The cost was going to be 500$ plus the installation charge......over 600$. Meanwhile, my girlfriend recommended that I call Les. He came within 24hrs and was able to find this magical part at a company right in North Augusta. We picked up the parts he needed, and within 2 hours my ac was working all for 300$ (parts and labor). He was fair, professional and reasonable. He was informative and taught me how to better maintain my system! I highly recommend his services!!!

Creighton Laircey Company