Thank you for the professional job you did with our carpets. The previous owner had large dogs and…read morehad the carpets cleaned with another company, but unfortunately they still smelled like wet dogs. It's been over a month since your cleaning & treatment and the carpets are cleaned & smell nice. Thank you!

These guys were great. They cleaned carpets that I was not sure could be cleaned, with bad pet…read morestains and oder. They were even able to get to me early, which was much appreciated as I had inquired about that. I will be hiring them again.

Marty was a joy to work with. He is knowledgeable, professional, and very helpful in weighing all…read morethe options. The installers did an amazing job and so quickly. Success all around and our stairs are now safe (and quiet) for all the people and four legged friends that visit our home.

We had a stair runner installed in our house - Marty was amazing to work with and made the whole…read moreprocess very easy. While FCI is a franchised business, Marty is the owner / operator of this location - he clearly takes great pride in his business and it shows with his patience, attention to detail, and great communication. After reaching out, Marty was quick to respond and work with me to find a time to come out and give us a quote and show us samples. He arrived on time and walked us through the process and estimate. He had a wide variety of high quality carpet options and was patient while we looked at various choices. There was no pressure to make a decision that day, but we reached out a few days after to confirm our choice and book an install date. He texted me with a reminder a few days out from the install, and he and his team showed up on time. Within a few hours, the carpet was beautifully installed. We had considered doing this project ourselves, but it's clear that we would not have been able to achieve the level of craftsmanship of Marty's team. This was a relatively inexpensive home upgrade and has greatly improved the safety of our stairs, as well as helping with echoing and sound (especially for our dogs going up and down). Highly recommend using Marty and his team if you're looking to add a stair runner to your home.

Arrived on time Were professional and started working…read moreimmediately. No time wasted Excellent installation; we are so pleased No mess and left the place in its original condition; Left is so neat and tidy No damages anywhere whatsoever Finished the job well within time - in just one day (we were told it could take up to 2 days) Quality of work is outstanding; Well worth the money! The entire team coordinated the work so well - starting from doing an assessment to dropping off the material to completing the job - it was so seamless. They are so proficient and provided excellent service. A pleasure dealing with them. They are top notch! So proud they are local . Thank you for a job well done and making our family room and 2 master closets look great!!

I was very impressed with the flooring. The work was great, I am beyond ecstatic with the finished…read moreproduct. They are family-owned and the issues we had at the beginning of installation day were addressed quickly. I would have no issues telling anyone about the quality of the workmanship, and the professionalism of their installers.

Wes listened to what I wanted and showed me several options. He sent me home with several samples…read moreto check against the wall colors and came the next day to measure our rooms. He arranged 0% financing and scheduled installation. The installers arrived as scheduled, did a thorough job and cleaned up after themselves. We enjoyed the carpet for 3 years and it still looked as good as the day it was installed. When we bought a new house that needed carpets, of course, we called Wes and for a second time everything went very well! I even like the new carpet Wes suggested even better now that it is installed than I did when I saw the sample.

So I've had to replace my hardwood floors 3 times in my life and each time, I must admit, it was a…read moretruly difficult challenge for me economically and personally. You have to understand, that for a guy like me, it ain't easy finding a place you trust, then finding the right floors that match your house decor, then finding it at the right price. All of these things become obstacles that you need to overcome in order to find the perfect flooring. Luckily for me, I was fortunate to be recommended Brentwood flooring by my friend and contractor. I went in and spoke to Wes and he directed me to find a number of possible hardwood floor options that were beautiful, that fit my home decor and also fit my budget! So happy! And I was lucky to also find out that they currently are offering 18 months with zero percent financing which will allow me to pay off the floors monthly! I could not be happier! I am recommending to all of my 10,000 friends on yelp, Twitter, Facebook LinkedIn and Instagram to go here first if you need any help with your carpet or hardwood flooring needs!

So happy we chose to purchase our carpet with Contract Carpet Outlet. The entire process was a…read morepleasure - wonderful customer service, great pricing and the installation crew did a great job! I would not buy carpet or flooring anywhere else!

I was trying to buy carpet samples. The first time I drove to the store in Cary it was closed (my…read morefault for not checking store hours). I try again a couple days later on a day the website AND automated phone message says they are open. I come to the store and find a crappy little note on the window saying they're closed. I tried to support a small business. I really did. If you're going to close the store then at the very LEAST tell your customers by posting this information online or on the automated voice message. Guess I'll be shopping at Lowe's or Home Depot now instead.

Friendly, knowledgeable - while they couldn't find the 'unicorn' of flooring I was hoping for they…read moreprovided some alternative retail options to consider. I would absolutely include them in your flooring search!

Great local store with super friendly personnel. They have an amazing variety of samples for…read morehardwood, engineered hardwood, carpets and vinyl. They even let us take some large samples home for a week to see how it would look with our furniture. Which was a great idea, and helped pick the right color. Their prices are comparable to other stores in the area, and the inventory is good looking. Check out the store hours before going as they are not typical. The location is convenient and easy to find off Old Apex Rd. Highly recommend.

We contracted with Molina Carpets, Inc of Garner NC mid January 2026 to install carpet upstairs and…read moreMarmoleum Cinch Loc Plank n the kitchen and downstairs. The company was great working with us by phone, email, and coming to the house to assess things for the project! After installation and payment, though, communications were slow and things weren't addressed to correct problems. Carpet has unlevel ragged seams, gouges, puckers, and missing padding. Downstairs planks squeak, snap, and sound hollow with ridges and cracks appearing right away and getting worse. Pictures and measurements shared with the manufacturer and Molina (who talked with them) determined that the sub floor is the reason for the floor failure. Manufacturer required guidelines stated on the store contract were not followed. The solution is to pull up the planks, flatten the concrete sub floor, and install new planks. Unfortunately, Molina wouldn't do that. Our 25 year manufacturer wear warranty is voided. We're upset asbestos tiles (tested positive) and vinyl sheet flooring to remain were pulled up - putting our health at risk. After four months of asking for things to be made right, we asked for a refund. A conditional refund offered would let Molina take the defective flooring and have us promise to not speak of our experience (see the CRFA at the FTC site about this). We feel that people should know about our experience. We can't stand walking on the floor and seeing it get worse and worse. We will have to go to a different company to get replacement flooring at our expense. We would not recommend Molina.

This is the second time I used Molina Carpets. The first time service was a whole house carpet…read morereplacement. They came out quickly for a measurement and provided me a quote right after. The job was completed professionally and efficiently. The second time service is to replace a worn down carpet in a small room. Tom came out three times to get the best match of the color based on my request. He is very patient, professional and pays a lot of attention to details. The price is also very reasonable. I really appreciate when the business is getting the job done correctly no matter how big or how small it is!

Patrick and his team did a beautiful job helping us with flooring in our house we were putting on…read morethe market and our new house. Altogether they installed carpet, hardwoods, a stair runner, and mohawk laminate flooring. Once we offered on our new home, we needed the carpet replaced in our old house asap so we could list it. They replaced the carpet in two bedrooms and closets in one day. The photo showing the hardwood was previously carpet and we preferred hardwood against the back door entry. Patrick did a beautiful job. We were going to do LVP in the hallway upstairs but Patrick recommended we try Mohawk laminate. It was a GREAT choice. It's completely waterproof and slip free and really looks like real wood. All work was done at a very reasonable cost. Patrick is very responsive and did a wonderful job.

Patrick removed an existing carpet and installed a floating vinyl floor. He came to the site,…read moremeasured and provided an estimate within hours of my enquiry. He even tested the proposed flooring so that it would be compatible for my very specific application. I needed the job completed within a short and critical deadline and he delivered. He was meticulous, cleaning the site throughout the process and on completion. I Highly recommend Gellen's Flooring.

We had a good experience at your store yesterday. we love our rug and were very pleased by your…read morecustomer service provided by Gregory.

Great customer service Gave 4 because 1 rug delayed a week…read moreand no one had called we called them

I highly recommend Simonetti Floor Contracting for your hardwood floor project. John Simonetti's…read morework is fantastic! He did board replacement repairs, hardwood floor refinishing, and installed new hardwood floors in 2 rooms that were previously carpeted. John is a neat worker who pays attention to detail and always left my home even cleaner than when he started. John is a real professional and I felt comfortable having him work in my home.

John refinished around 3,000 sqft of hardwood floors at our house. We are very satisfied with the…read morework he has done. He is a real craftsman.