How do you clean carpets in a new home without providing any ventilation? No open windows, no fans, no warning to the homeowner that airflow is required? You simply soak the carpets, lock up the place, and leave--knowingly creating the perfect conditions for mold and mildew. It's mind-blowing that any "professional" cleaner would think this is acceptable. On top of that, the customer service was unbelievably lackadaisical. Instead of taking responsibility or offering any real solution, we were told we'd have to pay again and even rent fans from him at a premium--for a problem he created. There was zero care for our home, zero concern for the damage that could occur, and absolutely no pride in the service provided. The entire experience was careless, unprofessional, and exploitative. I would never recommend this company to anyone. Save yourself the hassle and just go to Stanley Steamer. read more

I was recently informed of some work performed by CJ's Carpet Care and went to the property to verify for myself, for a four-room cleaning project in my aunt's new home. We used his service as he is an Igbo Nigerian and thought that kinship would gain some kind of care toward the job performed. My aunt had previously worked with him and decided to hire him again based on that past experience and connection. Unfortunately, the service was quite disappointing. For a fee of $350 for 4 rooms, not only was the carpet cleaning itself unsatisfactory, but there was also a gross lack of proper water extraction. After the cleaning, the carpets remained overly damp. The technician provided no ventilation assistance (no open windows), no ,carpet fans, and upon job completion offered no advice to my aunt on how to ensure the carpets dried properly. When we reached out to the owner of this business afterward, he made it clear he didn't see it as his responsibility to ensure the carpets were left in a dry or even manageable state. This neglect left us with damp carpets and the risk of mildew issues due to the subsequent smell that we have encountered making the entire experience quite unsatisfactory. Instead of trying to work with me in finding some mutually beneficial outcome, the owner resorted to blaming my aunt for not knowing industry standard information that he was well aware of and the only solution offered by him was to pay for the cleaning service again and rent the carpet fans at a premium because they were needed urgently. In summary, CJ's Carpet Care failed to deliver a complete and professional service. The lack of care in ensuring a fully finished job is a significant concern, and I would caution others to consider this before hiring them. read more

I didn't do business with them however they were great! Kenny came out to give an estimate and was very thorough with explaining what needed to be done before cleaning the carpets. I would recommend CJ's Carpet Care to anyone due to how professional they are. If you're wondering why I didn't do business with them is bc we have a small child that likes to throw food in the floor. We will certainly call on them when we are ready! read more

I am delighted with the professionalism, quality, and timeliness of Cj's Carpet Care services. We had a squeaky floor in two adjacent bedrooms. Kenny removed the carpet, fixed the squeaks, and installed the old padding and the old carpet back. Thank you for your great work, positive attitude, and excellent customer service! We will always call you again when we do a carpet project. read more

I was looking to have the carpet in my home stretched for several rooms and CJ's team did an outstanding job. After requesting a quote, CJ came by to take a look at the project. He walked through the process with us and provided both a quote to stretch and/or clean the carpet as well. The quote we received was competitive with what we found with other companies and decided to go with both the stretch and cleaning. CJ's son (Kenny) and his two workers (Steve & Trey) showed up on time and ready to work. Kenny explained the process and kept us informed throughout the day on the progress. They did a great job stretching the carpet and we were very happy with the cleaning as well. Kenny also provided us a cleaning solution and tips to keep the carpet clean going forward. The team cleaned up after themselves and left our home better than when they arrived. CJ followed up with a phone call after the work was completed to make sure we were satisfied with their effort. read more

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Wonderful service by a wonderful young man. Fernando was exceptionally pleasant, did a great job for a very fair flat price. I would not only use him again but highly recommend him. read more

Good Customer Service is everything. A bad attitude and opposition to basic request/ comments when servicing a client makes you think that your business is not needed. I'm perplexed, as all the comments I've read on here sound good and I was referred to this company by a church member. The owner's son had chip on his shoulder, and made me feel very uncomfortable in my own home by his harsh approach and overall demeanor. I respectfully cancelled the job. However, I had the job done by another small business, the carpenter came in professionally stretched the carpet on both levels, moved the furniture arnd and cleaned up after the job was complete with no complaints at all and removed his shoes. He used his carpenter tools to stretch the carpet - not his "shoes to grip the rug." Yeah -go figure - perhaps that's what put the son in a bad mood....idk read more

CJs Carpet Care has been taking care of my carpet installation, repair and cleaning for years. They have always been prompt, courteous and thorough. They took great care of my floors recently and as always everything looks wonderful as usual. read more

What a difference CJ's makes as compared to Stanley steamer. CJ's offers very professional service by a family-run and operated business. We have a Labrador retriever that sheds (a lot) and has had a problem with going in the basement. The first thing that impressed me was their willingness to come do an in-person estimate, and CJ Sr. used the blue light (a little embarrassing) to see the extent of the stains and finally he delivered a reasonable estimate. About 48 hours later, we are very pleased. Kenny, CJ's son, did the job with his uncle and we couldn't be happier. They eliminated the pet odor completely-- no easy feat! We highly recommend CJ's if you have pets. read more

I had a great experience with CJ's Carpet Care. We have a wool Karastan rug that has been covered in dog urine stains for a long time. Everyone in the company who came to the house and worked on the rug was friendly, polite, and professional. They came back a few days after the cleaning to try again to get out the toughest spots. They were very knowledgeable and did a great job. read more

CJ's Carpet Care was a lifesaver. They showed up when two other carpet cleaning firms failed to show up. I am selling my house and was desperate to have clean carpets for the realtor's photo shoot. CJ was very professional -- had all kinds of great gear, and a great staff, and they really thought about how to tackle the various stains they encountered. I would recommend them to anyone... read more

Kenny and CJ are not only knowledgeable, but quick to respond and thorough in their follow up. Kenny got red nail polish out of my carpet!!!! I own a maid service, and continue to refer them to my clients because of their dedication to service. Keep up the great work guys! read more

CJ's Carpet Care arrived on time, they did a wonderful job removing some very difficult stains and stretching, and they were very professional. I will be using them in the future for other work. A++ read more

I'm very pleased with the exceptional service I received by CJ from the time I called until our last exchange which was a very nice message following up with me to ensure that I was completely satisfied. The carpet stretching and cleaning was done quite professionally, and I am pleased with the final result. read more

I have used this carpet care service 3x now and have always been impressed. They have cleaned our carpet and upholstery as well as stretched our carpets. We will definitely use them in the future! read more

I am so sorry that gave CJ's Carpet Care my basement to clean at Jun / 13 .It looks like they do not know their job.The day after they left bad smell start up from basement.they try to fix it but it was useless .Now I have to change the carpet that will cost me a lot of money.I do not suggest them at all .I will make a complain against them to the court. Sedie Hakami read more

This is a great family run business! I have a three level townhouse with the lowest level being a rental apartment. The old carpet (around 675 ft.² )needed to be stretched and cleaned. CJ explained to me exactly what needed to be done and continue to educate me in the process of servicing the carpet. I'm about to make an appointment for them to do my other two levels. They are great communicators, prompt and efficient! read more

Cj's Carpet Care is the best floor and carpet company around! They are very professional and have done amazing work in my home. They redid my wood floors and tile in my kitchen, I was stunned when I saw the final product. My floors looked as if they were just put in. My carpets were cleaned by them also and I could not have been happier! If you are looking for the best company, look no further because Cj's Carpet Care is the answer! read more

I hired Cj's Carpet Care to stretch the carpet throughout my 3-level townhome. Another contractor had recently stretched the carpet, but the previous contractor had used only a mini-stretcher and a knee kicker, with results ranging from fair to poor, and did not warranty the job. Cj's did the job anew, using a full-size power stretcher, and completely removed all the buckles and folds from the carpet, restoring it to a pristine appearance, which the previous contractor had said was not possible. Cj's also installed double tack strips to keep the carpet tight and steam cleaned the carpet. read more

Cjs came to my house to restretch some carpet after we added a room in our basement. They did an excellent job making sure the carpet fit in the new closet. They also took their time making sure the seam in the doorway matched up and laid smooth. Excellent job and for a lot less than other companies I contacted. read more

First let me start by saying my carpet was in desperate need of a cleaning (last cleaning was 2012 I know, I know) On top of that I have three children who contributed to the stains throughout my apartment. CJ and his team gave my carpet life again and we're friendly, on time and affordable all things that I look for when doing business, needless to say I will definitely be using CJ's Carpet Care again. read more