Positive: Professionalism, Punctuality, Quality, Responsiveness, Value…read more Kearns Roofing, and Mike Nicely, in particular, so far exceeded any expectations that even my nitpicking, micro managing handyman father visiting from NJ was very impressed. From start to finish Mike facilitated the process and made sure it went without a hitch. Having never replaced a roof or worked with insurance to cover wind damage, I didn't know where to begin. Mike worked with the insurance adjuster and looked out for my interests at every turn. The team removed the old roof and installed a gorgeous new roof in one day! They cleaned up every last scrap and nail, and provided beautiful drone pictures of both the process and the end product. I requested commercial sized gutters with screens. They added flash barriers for points where the roof pitch could result in excess flow. My father has called twice to tell me how impressed he was with the workmanship, service and end result. Honestly, Kearns roofing and Mike Nicely were so good and efficient, I worried it was a scam and I was going to be stuck with a terrible bill. In the end, it cost me LESS than estimated because Mike did a great job working with the insurance company! He saved me thousands of dollars and the quality of work is exceptional. I could not be happier. Thank you, Kearns Roofing and especially Mike Nicely! You live up to your name.

Very satisfied with the workmanship of this company and all the employees. Jordan was extremely…read morehelpful and always available if we had any concerns. I would definitely recommend this company over & over again

The entire team was fantastic!! They said they would arrive at 8am, and the entire team was here at…read more8am. They were able to do the full roof replacement on my little house and some work on the detached garage all in one day (faster than expected). They replaced the chimney and vents with pieces that look a million times better. They went above and beyond in their work (craftsmanship, scope, and quality), and I can't spot one flaw. The team was so friendly and professional, and they get bonus points for being extra nice to my dog (they made her day). All that and they managed to stay in budget, and left the entire property spotless. You don't get that sort of performance without a great leader, so extra points for Eric and his management of both the work getting done and the clients. When I complimented him on this, he gave all the credit to the great crew, which is just another sign that he's a good leader. I was so nervous because I've heard so many roofer horror stories, but my experience is that there is at least one great one out there (Benedict). I'll be using them again in a few years for the garage and definitely will be recommending them in the meantime to anyone that I hear needs a good roofer!

My Husband and I had our Roof fully replaced in November by Benedict Roofing through verbal…read morerecommendations. The company was one of 3 quotes and interviews. We immediately fell in love with the professionalism of Bob at the meeting and wanted to schedule him and his crew right away. Bob and his Wife were very communicative, and very easy to work with! They were VERY close if not spot on with (maybe even early) with our scheduled estimated date of install!! WOW. Bob and his team were very organized and clean during the installation. You really had no idea roofers were there when they left for the evening accept for the organized materials left to resume the next day. When the job was completed, Bob made sure we were happy with the installation, and his team cleaned up SO WELL. I could not believe how clean everything was when they were done, and Bob took the time to look it over with us before he was the last one to leave the site. Also, Bob was able to inspect the whole roof for leaks and found a soft spot for us before it was a problem and replaced the wood. If you are looking for a reliable roofing company please call them for a quote. They are polite, professional and VERY down to earth. They do their jobs efficiently and correctly. I have been gloating about this company since my install, and hope to bring them more business with my honest review!!! Thank you Benedict Roofing!

We hired Brick by Brick Masonry to do a significant amount of work on our 1930s Tudor before we…read moremoved in, and we were extremely happy with the results. Great communication with what will get done and when it will get done. They're extremely busy so they first had us booked for a few months out, but due to a cancellation they were able to make it the following week and I jumped at the opportunity. Their team rebuilt our front porch, repaired broken arches, fixed several window lintels, and repointed a lot of worn out mortar around the exterior. The guys were all incredibly professional, and the craftsmanship is excellent and a great value. Everything turned out great, and it gave us wonderful peace of mind to have these major repairs completed before getting settled. We have been thoroughly enjoying our home ever since. Highly recommend their crew to anyone in the Cleveland area looking for quality masonry work!

Brick by Brick replaced my brick front steps after a shoddy…read morecheap job done prior. They did such a beautiful job I almost cried when I saw it. Thanks BBB team!!

Have recommended Tom to my neighbor and they also did their fathers roof. Very honest and extremely…read morehelpful!

My wife noticed a leak from our roof that was already pushing 30 years old, so we called out some…read morecompanies to take a look and get some estimates on the work. Joe came out, took a look what was going on, and gave me an estimate that was identical in scope but half the price of another estimate we received so we opted to go with Eames and Sons. Joe was fantastic to work with and kept me up-to-date on scheduling of the entire process, from dropping off a trailer for the old roofing materials, dropping off the new materials, the actual day of work, etc. The Eames and Sons crew came out, did the work in a single day, and then Joe came out the next day for an inspection. Joe noticed some of the work wasn't up to the Eames and Sons standards, so he had someone from the crew come back out and redo it and then came back out the same day to check on the work again. I also noticed that some of the mortar between bricks near some of the work seemed to now be missing and he came back out on his own time to fill in the gap. Eames and Sons, and specifically Joe, definitely went out of their way to make sure our roof was perfect and that I no longer needed to worry about the leak we found. This was a fantastic experience, and I would definitely recommend others use Eames and Sons for their roofing needs. EDIT: I noticed some damage to a window screen after the dump trailer was moved away. Joe fixed the screen himself and sent someone else out to take care of some of the metal around the window as well. Eames and Sons has gone above and beyond what I expected and they have set a very high bar for any work that gets done around our house in the future.

BHI did our roof, gutters, giant bow window, siding and soffit and we couldn't be happier! Ted is…read moreabsolutely amazing! He helped us see our home projects from beginning to end and is one of the kindest and most helpful person around! Every person we interacted with was professional, efficient and incredibly polite. We get compliments on our home constantly and always refer everyone who asks to BHI.

I would not recommend this company for roof flashing around chimney area. We had a poor experience.read more

My water heater broke yesterday. I called Mike and they were out to replace it the next day. Very…read morequick and hard working. They will always have my business.

Carrieri Construction was the 4th contractor company I had hired for a full renovation of my…read morekitchen, living room, foyer, laundry room and guest bathroom. The previous 3 contractors did not work out for various reasons which aren't relevant for this review. I got Mike's information from my Dad whom had a chance to see Mike Carrieri's work first hand at his neighbors house, so he got the Dad stamp of approval. Mike came out took a look at the work I wanted done and immediately started asking questions and figuring out what the tricky items would be, something none of the other contractors had done. I was impressed by his knowledge and understanding of the various intricacies of this job. It was not only a full gut down to the studs but the plumbing lines were all in the slab as well as all the ductwork so jack hammering up the slab was not an option. Mike was able to figure out a solution in a few minutes and solved an issue that 2 of the other contractors just shook their heads at. Mike started work in November of 2021 on my home which was built in the late 50's early 60's and we quickly discovered multiple unplanned for issues like walls not being plumb, slab floor sloping in multiple directions causing height differences of over an inch between floor and ceiling, and the electrical was a disaster. Mike took all this in stride and just figured out a solution for each problem as it came up. I had heard horror stories of contractors just walking away from a job mid construction because the job was too difficult and I can honestly say I was nervous that would happen as more and more problems and delays, none of which were Mike's fault, occurred but he just took them in stride and said once he starts a job he will finish it and he was good to his word. In full transparency, he even mentioned that my house was one of the worst he had ever worked on in his many years of construction and the electrician agreed. Mike was really good about communicating about his schedule and if an emergency job came up that would cause him to arrive late or anything else. He also always took progress photos of the jobs and was really good about keeping the house as clean as possible. I was still living in the house with my 2 dogs during this entire renovation and each night before he left he would make sure the site was clean and as dog friendly as possible just in case they got out. He is also an extremely dog friendly person, which while not relevant to his aptitude as a contractor says a lot about his personality. The original job was only supposed to last 3 month but my kitchen cabinets (ordered from a kitchen cabinet store) arrived in December and were just garbage, broken, scratched, and quality was not what it should have been. It took 8+ months to order those and I was very distraught at the condition of these cabinets and knew I wouldn't be happy if we used them but we also couldn't wait another 8 months to 1 year to get more. Mike is an associate with Cabinets.com and was able to help me order all new cabinets and get them expedited not only saving me thousands of dollars but also getting them in 3 months. This caused an obviously delay in the project as its hard to have a kitchen without any cabinets but Mike just continued with the other work that could be done and when we got to a point where we couldn't do anymore he picked up a few side jobs while we waited for the cabinets to come in. He continued to keep me updated on when the cabinets would arrive and even rearranged his schedule so he could pick up my job again and complete it once the cabinets arrived. I can say that Mike has an amazing work ethic and even stopped by after hours or on the weekend if anything stopped working or went wrong. I got a new tankless water heater installed by a different company and there ended up being several small issues with the installation and use of it. Mike was always willing to answer any questions and even check on things with it. At one point we thought there might be a gas leak and Mike helped me check all the connections just to make sure nothing was leaking. I can continue to give many examples of how good of a contractor Mike is but I think the biggest compliment I can give is that after what was supposed to be a pretty straightforward 3 month renovation that ended up lasting 6+ months and had multiple problems, I was so thrilled with the final result that I am having Mike renovate the rest of my house in 2023. My friends, family and neighbors have also asked for Mike's information after seeing the renovation and the quality of work that was done. I can't recommend Mike enough and would give him 10 stars if possible.

We have used Karbella for tuck pointing and roof replacement prior to our latest project but this…read morewill be our last time. Once we paid the 1/2 payment for tuck pointing and gutter replacement it took nearly 2 months to complete. While we could tolerate the delays it was unacceptable that they NEVER returned any phone calls inquiring about start times but then workers just showed up with out any notification. In all fairness the work was done ok but there was certainly a problem with communication. They did send the invoice for the remaining balance out in 48hrs.

Completed a partial back-wall-of-home rebrick rebuild; brickwork looks amazing! I was scheduled…read morequickly (before winter!) and the work was completed on time, as planned. The yard was super clean after everything was finished. There was a challenge with an electrical line and a little extra work needed to be completed before CEI would fix it-they came back out the next day to install the line bracket onto the house. Very happy and will be calling them again in the future!

Josh and his team were very friendly, polite and respectful of us and our property…read more They were here for 2 days and kept everything very neat and clean during the entire process. Josh gave us a written quote and informed us of any additional items he would need to compl the job. Roof looks great and pricing was reasonable. We are very happy!