Carolyn is so helpful and we have engaged with her services twice, to purchase insurance. She makes it seamless and helped provide us with solutions that fit our family's needs. read more

I use Carolyn Kim's services for my health insurance. It is so convenient and comforting to have someone guide you through the confusing world of health insurance. And her services are free! Highly recommended. read more

Carolyn is exceptionally professional and supportive as you navigate the world of insurance. She has helped me and my friends several times. She finds you the best coverage for the price. I highly recommend Carolyn! read more

Carolyn was extremely knowledgeable about all the different types of health insurance out there, and helped me quickly find the best one that I would qualify for. If you've ever delved into the world of health insurance, and tried to figure it all out yourself, you'll know it's a nightmare. Initially, I tried applying for insurance by myself, using one of the online insurance sites. It was time consuming and really confusing. Then I attempted to apply for insurance through Covered California which awful. Carolyn talked to me for about 5 minutes and was immediately able to recommend a plan. Best of all, her broker fee is baked right in to your insurance premium. You would pay it directly to the insurance company anyway, so you pay the same amount, whether you apply through an online portal or get customized help from someone like Carolyn. I was more than happy to have that fee go to Carolyn, since she actually helped me and made sense when I talked to her on the phone, which is way more than I can say for the insurance companys that I called. Carolyn is also very responsive and thorough and has the patience of a saint! Thank you!! Would highly recommend!! read more

Carolyn Kim is knowledgeable and personable and knows her business. I switched my Medicare supplemental to a more affordable Advantage type plan. Carolyn patiently explained my new plan and made sure that I understood all of the fine print. She calls me periodically to ask if she can be of service and she takes the time to answer all my follow-up questions. I highly recommend Carolyn and CK Insurance Solutions as an outstanding independently owned agency that can competently handle all of your insurance needs. read more

Carolyn was super helpful and generous with her time. Her advice helped me not miss an important deadline I wasn't aware of, was able to get me signed up on very short notice, and even proactively offered some advice for my family that was really essential and I'm grateful. read more

Carolyn was very helpful as I transitioned off one health plan to another. Efficient and timely. Explained the jargon all to me and helped me save money. Thumbs up. read more

Carolyn is excellent. She is well versed in all insurance policies and procedures. She takes the time to help you find a plan that will work with your lifestyle and budget; moreover, she is always available for any questions or concerns - very responsive. I highly recommend her. She is smart, hard working, detail oriented, and committed to understanding and meeting the needs of her clients. She is fabulous! read more

Carolyn Kim is a master at Medicare paperwork and advice. I could never have waded through the maze without her, especially since I had to do long-distance via e-mails. She knows all the answers and will chooses the most appropriate policy for your needs. Carolyn is an extremely patient listener and follows up on every contact - keeping me on task with paperwork as well as keeping the process moving. I would recommend CK Insurance to anyone for their insurance needs. read more

Carolyn was fantastic in her expertise and timely in her responsiveness. We had never purchased health insurance as we were always covered by employer plans. I research everything exhaustively and usually ask questions providers have never been asked. However, Carolyn went beyond my high expectations. This is my 3rd yelp review in 10 years as I was very pleased. read more

Carolyn helped me sort through various insurance options with the ease of an expert. She really knows her stuff! Her office is also very pleasantly decorated with some cool artwork. read more

Our family has been working with Carolyn for the past 3-4 years. She's always been great: available, knowledge and clear, and following through with things. Most recently with the Covered California experience she's been tested with the intensity and complexity of helping us navigate a very challenging system. (I know some have had an easier go of it, but we've had our share of issues with the internet portal and with trying to communicate with insurance companies.) Carolyn is unstoppable. Her determination has been key in keeping us on task and moving the process forward from both sides of the net - working with the companies, and making sure we understand what we need to do to successfully complete the process. Thanks Carolyn! read more

I unexpectedly lost my medical and dental insurance during a period of unemployment so I contacted Carolyn. She found both insurances for me in short order and relieved the stress and lack of knowledge about that for me. Her correspondences with updates were quick, timely and welcomed as well. I highly recommend her services. read more

Carolyn Kim contacted me regarding a question I had on my supplemental insurance. She is the only person who contacted me. Carolyn went over my options with such impressive efficiency that I knew she was gift to all of us who know nothing about health care insurance. Carolyn got me more coverage for less $$$. On a fixed income, that means a lot. I recommend her highly. She is wonderful and works hard to help you understand the process. She's the best!! read more

Wish I had found her sooner! I stuck with an expensive COBRA plan just because I dreaded looking at plans. Carolyn was referred by Stanford friends. She made the process quite painless. She is proactive and very responsive. She raised valuable considerations, and answered all questions patiently. I will definitely use her in the future and would definitely recommend her. read more

We are new to SF and in needs of a new health insurance as well. We feel very lucky to run into an agent like Carolyn. Naturally, we had many questions from selecting insurance companies, and so many different choice of plans they offer to choosing the primary care physician. Her responses to our emails were always prompt and answers were thorough. At the same time, she gave us plenty of time to think. Carolyn has a lot of patience and is personable. She appears to have not only thorough knowledge in health insurance companies but also personally to know many physicians, especially those who are affiliated to California Pacific Hospital. This hospital and the affiliated doctors are not particularly conveniently located for us unfortunately. Nevertheless, we decided to take one of doctor Carolyn recommended for our primary care physician. read more

I am just turning 65 and approached CK Insurance Solutions for guidance in transitioning to Medicare. Carolyn has A-1 service, a wealth of knowledge, and extremely patient. I know she spent many hours of research on her own time to provide the seamless best Medicare solutions for my particular needs. Carolyn literally guided me step-by-step to complete the applications and meticulously explained the positives and negatives of various products according to my set of requirements. Every detail was explained until I fully understood. I would never have been able to complete everything in the short amount of time that it took. She goes the extra mile to answer tabloids of other insurance questions. I totally would recommend CK Insurance Solutions - without a doubt you will come out a winner. read more

Carolyn was able to deal with the totally screwed up Covered California system (impossible to reach a human being and unnavigable website with glitches and long periods of unavailability for maintenance). After I gave up trying to get affordable health insurance through ACA on my own, she was able to get me signed up in a couple of days and kept me calm as well. read more

Can't say enough good things about Carolyn Kim. Excellent and thorough researcher. My husband and I will be using her again this year. Referred her to a friend in L.A. who used her services for her small company's needs. read more

I lost my insurance when, the company I worked for WENT UNDER and closed its doors (I had another job lined up...but insurance didn't kick in until the next year.) I was ineligible for COBRA bec. I wasn't laid off or fired - and then I was rejected by every single health care provider (for ridiculous reasons.) With hard work, nice emails and I am sure hours of phone calls on her end, Carolyn found me a great solution....(despite the odds) - in the following six months I kid you not, I had a melanoma biopsy, I tore my MCL skiing (requiring MRIs, etc.) and now have a "thyroid issue" - when I have never had a health issue before in my life. If I hadn't had insurance via Carolyn in place - I don't know what would have happened. She is the best - I recommend her to anyone and everyone at any time to cut through the bureaucracy and weigh out options. read more