Lily and Jeff are a pleasure to work with and their customer service is excellent. They always…read moreanswer their phone and emails and take the time to speak with me out of their busy day. I can tell they are fighting to get me the best insurance quote and always do the right thing. I would not hesitate to recommend this team to all of my friends, family, and business partners.

I was referred by a family member to Jeffrey Le for my insurance needs. I'm glad I took that…read morereferral! I've been with several insurance agents and this has been the best experience I've had so far. After sending him all my coverage requirements, Jeffrey quickly responded with quotes from multiple insurance companies. He gave me genuine advice on coverage and cost, and I was able to choose a policy that suited my needs and wants. I've added and took off a couple vehicles since and it has been hassle free (unlike past agents). If you want a genuine insurance agent who will take care of all your needs, I'd highly recommend Jeffrey Le.

I'm starting a small business and was looking for a commercial insurance agent. Luckily, I found…read morePam at BLW Insurance Agency. First, Pam is wonderful to work with. She is patient, kind, knowledgeable, and thorough. I explained my business and what I was looking for. I even expressed interest to work with her and her firm because they are a local business. And, they are a great local business! Pam reviewed my request and began searching for a policy. Once she found a match she provided me with a written quotation, and then we spent 30+ minutes on the phone discussing my business, its needs, and the different aspects of the policy including general liability, E&O professional liability, and elements of cyber insurance. I was very pleased with Pam's professionalism and her helpful attitude. If you are looking for an insurance agent, you must work with Pam at BLW Insurance Agency.

Shopping for an insurance agent one can trust is always a difficult task. There are many agents…read moreout there who promise the moon but can't deliver the quality customer service when you need to make a claim. I'm happy to say that Ben Wong at BLW Insurance Agency is one agent that comes through on all counts. He is someone you can trust when you need help making a claim. The fact that BLW represents many different carriers means that Ben can find you the policy you need for your car, home, or business. They did that for me helping me save hundreds over my previous insurance carrier. No BS, Ben is just someone who listens to your needs and recommends the correct policy without having me pay extra for something I don't need. Life is just too complicated to worry about finding the right policy or agent for your needs. Ben Wong helps make buying any insurance policy a breeze. It's about as stressfree as I hoped. Certainly beats dealing with those huge single big name carriers that only care about themselves and not me. I currently have my home, auto, and commercial policies with BLW Insurance and I couldn't be more pleased.

I started with Martin over 10 years ago but have been working with Nelson for several years now…read moreafter he took over the agency and they both have been amazing. I used to work in insurance for a national name brand company and they told people not to go with a broker but they were wrong. Insurance is so complicated in San Francisco/California and this agency has been a dream to work with and worth every penny. They respond quickly, follow up and call me if I miss an email that could result in a costly mistake, and proactively look for alternatives that could save me money. We had a situation where we needed to make a claim and they made it painless (and the issue went away without any additional money out of our pocket at all). They are always friendly and professional and fast, it's pretty amazing. I highly recommend them for insurance!

I contacted Blum-Blackfield after our homeowners insurer pulled out of CA. Nelson responded right…read moreaway, identified good alternatives, and got the new coverage in place quickly, at a lower cost than I expected, all while handling a deluge of calls from other people facing the same problem. This level of service and support has gotten pretty rare, so this was a nice surprise!

I just recently purchased my and my husbands car insurance with elaine. I used to had another agent…read morebut all he does is ask me to make payment and never walked me through what i had. Elaine was very knowledgeable and patient explain8ng to me. I live 8n union city and she even drove to my place since she knew i am pregant and about to deliver. She was awsome. Strongly recommend to people. Infact i had introduced many of my friends to her already.

I transferred to Elaine as my insurance agent two months ago, Because my last agent was very…read moreunresponsive. I am glad that I have Elaine as my insurance agent, she is friendly, responsive, helpful and professional . She gave me helpful advises on how to lower my insurance fee and explained them to me nicely. I highly recommend Elaine Pau to be ur insurance agent.

Mary was always a great agent and was always helpful with my insurance needs. Her communication…read morewith us was always very informative.

Have had different insurers over the years and my experience with Rob has been more that expected…read more Great rates, very responsive to everything we ever asked about or dealt with.

Bao Mei Tan also known as Bonnie was super helpful and professional. She was able to assist me with…read morethe many questions I had regarding my renters insurance. Trust me, I had a lot. Very detailed to the whole process and asked all the questions to get me the best possible rate. Bonnie was very patient and nice. Also Bonnie is extremely responsive when you have any questions outside of business hours. Excellent customer services!! Totally recommended.

Dealing with insurance companies can be a pain, but Bonnie made me think otherwise. I recently…read moreswitched over to farmers since she was able to give me a cheaper premium than mercury. She was very helpful and gave me multiple quotes so I can choose the right one for me. I'm not very familiar with insurance lingo, so I had a lot of questions! She was able to explain each one and making sure I understood. Bonnie has great customer service! I've contacted her multiple times during nonbusiness hours with tons of questions and she would respond! So If you're looking for an insurance agent, she's the go to! Definitely recommend her to my family &friends.

An update to my previous review ... we had to start from scratch with our tax return this year and…read morehire a new accountant to do our taxes. Stephen completely botched them; they were filled with mistakes and left out some important information - we decided to cut our losses rather than have him "fix" them, so we are out of pocket the $300 we paid him.

I have to say I was very surprised when I read Rebecca's review. I just returned from overseas and…read moremy returns were proving to be horrendously complex. After asking around I received several recommendations, but decided to go with Mr. Graves. What some people may perceive as unprofessional I took as friendly. I want to have a solid relationship with the professionals with whom I work. I want to know about their lives, as it helps me judge them better. Case in point, I went to see Mr. Graves last friday to get my 2009 returns done, after he helped me clear up my 2008 mess a few weeks ago. He was working late with another client, and asked me to wait. I did so and was happy to. Why? Because if a man is going to take the time to do something right, and not rush just to get a bit of extra business... Well that speaks volumes to me. Once it was my turn, it was quick and thorough. When he had questions about something that came up, he raised the matter, explained his worries, and told me what he thought was appropriate and why. I wish everyone I worked with could be that transparent. Great guy, definitely will be working with him again.

Scott is a fantastic accountant and expert at his trade. He helped our business maximize our…read moresavings each tax year. His uniquely friendly personality made our tax season a little bit better :) I highly recommend Scott and his friendly team for any Bay Area small business.

Scott and his team helped me get through some complicated tax issues with ease and expert guidance…read more They are highly organized, responsive, and efficient. I can't wait to continue working with them for my personal and business taxes. My only regret is that I didn't hire Scott and his team earlier!