Perfect Eyebrows is my go-to spot for eyebrow threading ever since I moved to Durham a few years…read moreago! They are very gentle and shape my eye brows incredibly. I'm able to walk-in and receive service with minimal wait time eveytime I show up. Love this spot!

Awful. Do not let these people put chemicals anywhere near your eyes…read more I came today for a lash lift and tint service, and to say I'm beyond regretful is an understatement. (I normally go to Katy Heyings in Durham, but wasn't able to schedule with her before my flight out this Thursday. Highly recommend going to her if you're thinking about getting a lash lift and tint.) My appointment was at 10:30 AM, and for this service, I'm usually in and out within the hour. I, however, was here for 2 HOURS. The technicians were so focused on quantity and on bouncing between clients that the quality of service was nonexistent. My technician used so much perming and tinting solution during the lash lift and tint service that it began to sear my eyes and burn my eyelids. I asked if they had anything to flush my eyes with (which any qualified technician should have when using chemicals near the eyes), only to be given wet paper towels. I was genuinely surprised that this place hasn't been sued yet, if this is standard practice. Post service, my lashes are now extremely over-processed to the point where, every time I open my eyes, they get stuck in my eyelid crease, and my bottom lashes are fried and crimped every which way outside of a lovely curl. Don't get me started on how sore and raw my eyes are. I've included a picture showcasing the lashes and how irritated my eyes STILL are 2 hours after. You can look at other recent reviews specifically for this service and see individuals quoting the same issues. I've had this service done so many other times and have never had this issue. The high reviews are misleading and mainly focus on brow services; I should have been more cautious. Hopefully, this review can help keep someone else safe in the future. Save your money, save your time, and save your lashes. Avoid this place at all costs.

Annie at Bella Brow did an absolutely amazing job on my brows. I got combination brows and they…read morelook incredibly natural and beautifully shaped. She matched my color perfectly and really took the time to get everything just right. I feel more confident and happy with how I look now. Her office is clean, welcoming, and very professional. Annie made me feel comfortable throughout the entire process and I really enjoyed talking with her while she worked. I couldn't be more impressed with the results -- highly recommend!

Don't rush take your time. Do your research, and then when you make your decision, as long as it…read moreleads you to Annie you're in good hands. What can I say? Annie is absolute artist. And when you're tattooing your face, because honestly that's what Microblading is, you have got to be sure to choose right the FIRST time. Hands down, this is one of the best decisions I have made in my entire life. Cannot sing enough of her praises. Bellabrow has a cute little space located in Durham, nice aesthetic, clean and beautiful views but the highlight of course is the service. Annie is prompt, her space is organized and she is meticulous about her craft. I just came in for my first touchup (about 6-8 weeks out) which is included with my initial appt cost and had yet another fabulous experience. My brows healed marvelously the first time around and I've had nothing but compliments. The freedom of waking up with brows is priceless. My summertime goal was to be fine as all get out, with clear skin and eyebrows. Only mascara and gloss needed and hunnnnny shout out to Annie and Bellabrow because SHE DID THAT.

Best service and ladies are great.I had Lash lift and full face perfectly done in a decent…read moretime.Very clean and thorough.Can't wait to try their facial!!

Nancy is amazing! She completely transformed my brows: super precise, gentle, and knows exactly…read morewhat shape works best for your face. You can tell she really cares about her work and wants you to leave feeling confident. The salon itself is clean, relaxing, and everyone there is friendly. I've gone to a lot of places before, but Nancy is the only one I actually trust with my brows now. She's quick but never rushes, and the results are always perfect. If you're thinking about trying a new brow place, ask for Nancy -- she's the best!

10/10! I feel like I look a decade younger after my facial and it was so relaxing. Dana was great…read moreand explained everything along the way. Booked another appointment immediately!

Dana got me in pretty quickly and did a great facial giving my much needed pores a refresher!…read more She used perfect pressure and also excised some areas on my sides of my cheek that had gotten clogged. I will come back and do a small peel with her in the near future!

I popped in on Saturday to get a clean up up my brows. There was no line, so I was led to a chair…read moreand the gentleman asked what service I was looking for. I let him know that I just wanted a clean up and to keep the thickness of my brows. He cleaned up my brows quickly and exactly like how I wanted them. Quick in and out service and not too pricey ($12). I paid in cash, but they do also accept credit cards. I definitely will return when I need another clean up of my eye brows.

I stopped in and was very pleased with the service and skill of the technician. It was much less…read morepainful than waxing and he did my lip and brows, all for $18 and 10 minutes. My brows were shaped up nicely and he listened to what I wanted (not too thin). I wish I was local to the area, I would come back often!

I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Their brand is smugness and condescension. More like "the abuse" and not "the retreat." I'm sorry…read moreto say they have lost my business forever and I can never recommend in the future. The attitude of the person I dealt with makes me never want to go again. My family has paid for a half dozen services and yet there is no thought to a long term relationship. Transactional thinking that will cost them. They are actually just around the corner from me and I would have considered making this a more regular stop, but one interaction has cost them a lifetime of business.

In terms of shaping, my brows are just okay. But I will second other reviews that talk about the…read moregentleness of the threading. Maybe it was because I didn't wait years to do my upper lip (it was 3 months this time), maybe it's the thread they use, but it barely hurt when the aesthetician got rid of my 'stache. I did not leave the chair wiping off tears, nor did I need any aloe or soothing lotion post-threading. As of today, it's $14 to do brows and upper lip. Credit cards accepted.

There's not too much to say other than they're quick & precise. Each time I come, they get me in…read moreand out quickly. Even if there's a wait, they get everyone in and out in a timely manner. I only get my eyebrows done and they do a good job with shaping them but still keeping them thick. Nobody wants fine thin brows. Whew! I tried getting other areas threaded but OUCH! I'll stick to just my brows. The $7 for brows is well worth it. They offer other services but I cannot attest to those. The location is quiet outside of the occasional customer who will chitchat in their phones loudly. There is typically music playing. It can be soothing or uptempo, just depends on the day. They normal ladies (can't remember their names but know their faces) all do good work. I had a younger girl one day and she didn't do them to my liking but that was a one time thing.

My eyebrows got butchered. I took my time explaining what i wanted and even showed a picture for…read morereference. She nodded and said yes. My eyebrows were full and i wanted to keep them that way just straighter. Now i look like i have Bell's palsy one thin and one semi full. Neither of them straight

Hands down, the best wax I've ever had. The ladies were extremely thorough, kind and efficient. I…read morereceived underarm, full leg, Brazilian waxes in under an hour. They made me feel comfortable and welcome and did an excellent job. I cannot praise them enough! Thank you!