My experience with this medical practice was profoundly disappointing and fell substantially below…read morethe standard of professionalism, clinical judgment, and patient-centered care that any family is entitled to expect. After this experience, I have no confidence in this practice and cannot recommend it to others. The primary concern arose from the physician's interaction with my child. Throughout the appointment, I observed conduct that I considered inappropriate and inconsistent with the professional standards expected of a licensed healthcare provider. My child became visibly distressed and increasingly apprehensive during the encounter. When we communicated our intention to conclude the visit, I did not believe that our decision, concerns, or parental authority were afforded the level of respect they deserved. Every parent has the right to advocate for their child, and every healthcare professional has a corresponding obligation to respect those decisions while ensuring that patients are treated with dignity, courtesy, and professionalism. Equally concerning was the conduct of the office staff. Communication was dismissive, professionalism was lacking, and legitimate concerns were not addressed with the seriousness or respect expected in a medical environment. Rather than demonstrating empathy, accountability, and effective communication, the overall experience reflected a troubling absence of professionalism. The cumulative effect was a complete erosion of confidence in the practice's ability to provide competent and respectful patient care. Medical professionals occupy positions of significant public trust. That trust requires unwavering adherence to professional ethics, respectful communication, sound clinical judgment, and an unwavering commitment to the welfare and dignity of every patient. Those fundamental expectations were not met during our visit. A healthcare setting should foster confidence, reassurance, and respect; instead, this experience left our family with profound disappointment and serious concerns regarding the practice's standards of patient care. As a direct consequence of this experience, I will not be returning to this office under any circumstances, nor can I recommend this practice to other patients or families seeking professional medical care. I strongly encourage the practice to undertake a comprehensive review of its standards of professionalism, patient communication, and physician-patient interactions to ensure that future patients receive the level of respect, consideration, and care that should be regarded as the minimum standard within any medical practice. This experience was entirely unacceptable and has fundamentally undermined my confidence in this practice. It is my sincere hope that meaningful corrective action is taken to address these concerns and to prevent other families from encountering a similar experience.

I do not recommend this office. The nasty woman with the accent that "works" in billing is…read morecompletely rude and unprofessional. I went to this practice after seeking out top pediatricians. I informed the team I was paying up front weeks in advance. Somehow, there was still uncertainty on the day of appointment. Each time I went to checkout, there was always confusion, and still I was sent a bill for a petty $15. My daughter was given a questionnaire at her appointment, no consent form, BTW, but I was later told that questionnaire was some sort of assessment and I was billed for it separately. I cannot respect a doctor, or a practice, that will hand a teenager a form, not obtain consent from parent to add more billable service after preparing in detail, and send you a bill after checkout, because one sheet set of questions was called "an assessment", separate from the physical. When you have labs drawn there, they charge a separate admin fee for EACH test done, in addition to the testing itself. It's practices like these, and nasty old lady billing attitudes, that erode patient trust and now I no longer trust Dr. Howard either. They are all there for $$$ not patient care or relationships. I waited for a refund that was due, which took some months. When I asked this billing person which credit card was it sent to to confirm, she says, "what, you don't know which credit card was used for your appointment?". I will never refer anyone to this practice.

It's our new pediatric practice for our kids and we couldn't be more pleased…read more We were a little scared when we changed practices. Our previous pediatrician had known both of our kids since they were born and had been with us through many a daycare illness and then some. But for personal reasons we had to switch and after looking into several area practices and getting feedback from neighbors we settled on this practice. We're so glad we did. We've met with different doctors and they've all been great, very friendly and thorough. The nurses are also very kind. Getting a sick appointment or a timely non-sick appointment haven't been problems at all. Most importantly - appointments start on time and we've never waited more than a few minutes past our scheduled appointment. Doctors are very responsive through the portal if you have questions, and they have a nurse available if you need to call in with a question who will get back to you within a couple of hours. Their weekend visit options are also good. You will talk with the doctor first and determine if a visit is necessary and, if it is, you will see the doctor on all for the weekend in the office. They have an answering service for overnight emergencies but that pediatric nursing service will speak to the on-call doctor and make sure you have a clear plan. In all, it's been a great change for us and I'm so happy we found them.

Most families we know in Silver Spring trust this practice as much as we do. Caring, thoughtful,…read moreprofessional...they have taken great care of our kids for 15 years.

I don't usually write reviews, but I am very pleased with Metropolitan Pediatrics. I saw every…read moredoctor in their practice (or called after hours panicking, since I am a first time mom) and they all have been very helpful and even took extra time review videos of my daughter to make sure I didn't have to go to ER after office hours. The office staff had always been friendly and accommodating when I needed to reschedule appointment or just asked for doctor's advice. My daughter is a year old now and we visited this practice a lot without any complains or any billing issues I noticed others listed in their reviews. We are expecting another baby in December and will continue with Metropolitan Pediatrics !

So disappointed with this practice. Office staff was extremely unhelpful, and unprofessional…read moredoctors. The doctor told me she had been there for 2 years and still didn't know how to access to computer system. How can I trust you know my kids health history if you can't access it? And the hygiene??Nurses wearing jeans and baseball caps, so unprofessional, doctors who don't wash their hands or put on gloves and immediately reach for their phone. Doctor rushed out of the door, when I still had questions. So much to say about this practice but overall it feels very unprofessional, don't trust them to take care of my kids.

This is the Pediatric practice that we have been taking our kids to for the past few years and we…read morehave been very happy with the practice. They are well organized and the staff is very professional. Making an appointment is okay too and we are able to get an appointment in a few days if not the same day if the kids are feeling unwell. During the COVID pandemic, this practice has been a godsend to schedule COVID testing and getting the vaccine. They even allow parents to get tested for COVID and get the vaccine/boosters as well. Making an appointment for these are easy and we are able to make it online! There is ample parking for patients and the clinic has an entrance from the outside of the building as well. There is a nice big fish tank that always gets the kids' attention. They also have the best coffee/hot chocolate machine that we always get a beverage from during a visit. Definitely a good pediatric practice in the area!

I took my kids here a while back, and this review is long overdue. When we first started, I had…read morethree young children, and the "non-covered service" fee was $35 per child. I stayed because I liked one of the doctors, but after she left, I remained longer than I should have. Over the years, this fee increased steadily. At first, one of the justifications for the fee was "hazardous removal service," but that explanation later disappeared from their list of reasons. Even when my children were too young for school forms, they still wanted to charge me. If I were to attend today, that same fee would cost me $295. Beyond the excessive fees, I never felt that any doctor truly cared about my children. It often seemed like they were treated as just another number. To be fair, I left this practice over seven years ago, so perhaps things have changed. But based on my experience, I'm glad I decided to move on.

Dr. Jamali treated my son and me terribly during our last visit. She belittled me as a parent and…read moresaid things to make my son feel like there was something wrong with him for being on his regular medication. No patience for questions and literally walked out of the room as I was trying to clarify what she said. Even her office staff seemed confused as to why she was acting that way towards us, other than her being over booked and having to see too many patients (sounded like another doctor in the practice recently left so she took on that workload as well). But that's no excuse. If you are looking for a pediatrician, I strongly urge you to look elsewhere.

Very nice staff been going for years. The doc can be very unprofessional and over bearing at times…read more It's one thing to know it all about your specialty but parenting too. There is no perfect parent and different cultures parent different. Unless a child is being abused your unsolicited advice on parenting is not needed. When she shows me her kids having super powers then tell me what to do with mine. She can be very nasty and dismissive to the parents of the patient. I plan on leaving the practice. I rather have a doctor than a family therapist. Could be because I'm black too.

I have been using this practice since my first child was born in 2005. Front desk staff, nurse…read morepartitioners and doctors are all wonderful. It is easy to get appointments, and they answer all my questions regarding my children's health. They have been by my side as my kids have grown up, seeing them through a lot of challenges kids have. I really appreciate that they don't push medication to fix issues but spend the time to find the cause and always suggest alternative treatments (*lifestyle changes, natural remedies) before suggesting prescription medication.

Best pediatricians around! We are here often and never have a problem with scheduling,…read morecommunication, billing or anything else.

The easy online user friendly website to schedule my same day appointment. The office is always…read moreclean. The providers there listen to all my concerns.

Had passed already 6 days after my visit I am still waiting for the results to take the correct…read moreantibiotic. I believe they lost the sample and don't want to admit it. I accepted to receive an ordinary prescription without knowing the exactly result and the pharmacy does not have the antibiotic prescribed. Looks like they don't check it with the pharmacy. I ended up in the hospital because the infection and pain had increased.

Horrible place, follow up with my case was very bad and the people who are working there are not…read moreprofessional at all

This Is Not an Urgent Care Facility! at 1:00pm, March 6,…read more2025, they posted a sign that read, "NO MORE WALK-INS"