TERRIBLE. I had an appointment but the morning of, I was running a fever and had the flu. I did the responsible thing and called and rescheduled. I went to my re-scheduled pre-paid appointment today and they are charging me a $75 cancellation fee! For the FLU! I guess they'd rather we come in and get everyone sick. The flu season is the worst it's been in 30 years! I told Jessica they lost a patient today, she didn't care...but hey, they got my $75, right?! Taking it right out of my pre-payment. Do not recommend. read more

Excellent care. Both dentists are very knowledgeable and the hygienists are very attentive.

Unprofessional and no concern for a patient Used a third part to book a GUARANTEED emergency appt for folllowing morning . Paid 25 to do so for an email confirmation of my appt. Thirty min before my apt they tell oh yea sike we can't actually see find somewhere else Wtf then proceeds to say yea that's a third party and those are yay tentative dates Idgaf of the policy if your office knows it is not legit appt WHY TF ARW YOU USING THEM! What a joke this whole city since I moved here is impossible to book anything and is a complete joke ! read more

Worst customer service I've ever had. I scheduled an appointment for regular cleaning in advance. 1 day prior I received the call from the office, lady informed me that I'll have to pay for X-rays out of pocket, even though my insurance is supposed to cover it. When I said that at this case I won't need the service. Front desk lady became rude, and transferred me over financial support - lady, who tried to scare me with collection if I won't pay. Like WHAT? It happened 1 day before scheduled visit, and they already talked with me like I owed them something! I canceled my appointment, and strongly recommend everyone to avoid these people. read more

Was at Clarksville smiles today and one of the best dental places I have ever been. They do great works and very glade I went to them. read more

My wife had over a thousand dollars worth of dental work done here, I have also, never had a complaint until now. Wife has a bridge that is less than 2yrs old and has broken, which was pre-paid (BEFORE THE PROCEDURE), when calling to find out what to do all the office staff were worried about was the $80 they claim she still owes. Went to another dentist and he plainly showed how many times Riberio messed up on just one bridge. BUT the biggest issue are the abscesses that were identified in her first set of x-rays, but then dismissed by Riberio saying they had resolved. They didn't. They have caused serious health problems elsewhere and have damaged bone in her jaw, etc. I will be posting elsewhere about this issue and invite you to get in contact if interested in proof of all of this. read more

I have a story to share so it you don't have time I'll leave a TLDR at the end. Lets start with my teeth; for most of my life my teeth were crooked as hell, and having less then wealthy parents I didn't get braces until recently as an adult. Went through 2 years of mild torture to finally have them off, and have a normal adult mouth of teeth. Although I had success with my braces an unforeseen complication had arose, I never learned to brush straight teeth before, thus leading to a poor at home preventative practice. My teeth cleanings at my previous dentist took a turn for the worst as super painful, and unfinished work came from my appointments. Getting desperate to have a full, and useful appointment I found Clarksville smiles with their Sedation Therapy. Together with local numbing, and nitrous oxide I was finally able to have a pain-free, Completely Thorough, full cleaning, and testing done. Does it cost more for these "extra" services? Yes. Was it worth it to pay? Overwhelmingly yes. Without the local numbing and NO2 I would probably have not been able to get a full treatment, and would have considered not returning to a dentist. I am grateful for this office and their services, and I know I will be returning in the future. TLDR: Bad experience at previous dentist, Got local numbing and NO2, Was worth the extra money. read more

PROS: Location(right off the 101) Swank Office Friendly staff Great mags in the waiting rm Free bottled water A separate finance person to discuss payment Really current technology Really take the time to explain things to you. I didn't feel rushed at all Cons I was told to get there early for my 930 appt and wasnt seen until almost 10. Not a big deal just a bit annoying. All in all I am really happy to have found a great dentist. I will def be back. read more

I am writing this review at the request of my mother, who is a little older and does not use the internet very much. She feels as if she has been discriminated against and taken advantage of by this office. She has been going to this office for three years. Recently, she has had an infected tooth for which she was prescribed antibiotics for 6 weeks. At the 6 week mark they were to assess the situation again. It had been 7 weeks and her tooth is still infected and needs to be pulled. They scheduled her an appointment and then canceled ON THR MORNING OF HER APPOINTMENT because the dentist is going on "emergency leave". My mother has had them cancel for this "reason" several times before. She did not mind when it was for cleanings but this situation is not just a cleaning. When asked if the dentist was going to cancel all his appointments the staff told her no and he won't be leaving until the following week. Well how can he be on emergency leave and see other patients? So he just doesn't want to see this particular patient?My mother is from Korea and speaks with an accent. She feels that she has been discriminated against and taken advantage of by this office. The dentist can't even be bothered to see my mother during her cleanings and did not bother to handle this situation either. She will not go back and she doesn not recommend anyone else to Clarksville Smiles. read more

I've been a patient of Dr. Ribeiro for several years and he always has patience and takes excellent care of me and all 3 of my kiddos. We all love his caring nature. Excellent dentist and I've been to a few here in Clarksville but nobody measured up to him read more

Very friendly staff, very professional, short waiting time to be seen.

I lived in Clarksville for two years and I seen Dr. Ribeiro. I always had self esteem issues about my smile and he never made me feel insecure about it. He was always honest with me and never tried to get more Money by doing unnecessary procedures. I live in Washington now and already I have had a dentist screw me over. I miss this dentist office. I have nothing but praise for it and the entire staff. read more

The entire staff is always so friendly and the office is always clean and pretty. They all make you feel welcome. My son always has good things to say after he gets his teeth cleaned and they look great after. Would definitely recommend them to anyone. Thanks guys. read more

Dr. Ribeiro is a fantastic dentist. He is highly trained and office is equipped like no other. One if the best experiences I've ever had at a doctor/dentist office. Definitely a patient centered office. I highly recommend! read more

Honestly they deserve no stars the office staff they weren't unfriendly but they talked to me in that nice nasty way and they proceeded to tell me that on my first visit they had to do some stuff that my insurance would not cover and that the dr I was going to see will not see me unless I get what he wants done and I told them that all I wanted and needed was a routine mouth cleaning and that I had to fill out a release form in there office to request the records from the place I previously went then they could have what they needed and I told them that I would just go somewhere else because I have been on the phone with them for a week about them not wanting to see me because of this issue and they said ok we will cancel your appointment bye. So if you have a certain kind of insurance already know they are going to discriminate against you for having it if you like that then go there if not skip the hassle and find somewhere different to go read more