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    Class Act Cleaning Services

    4.7 (77 reviews)
    Closed Closed

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    Response time

    3 hours

    Response rate

    100%

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    Services - Class Act Cleaning Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Class Act Cleaning Services Photos

    Recommended Reviews - Class Act Cleaning Services

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    Reviews With Photos - Class Act Cleaning Services

    Lei L.

    We do clean our house during the week but with a baby coming, we needed it deep cleaned. I'm very meticulous and wants everything cleaned/wiped thoroughly and Class Act did not disappoint. They did a really great job especially with our windows (separate service) and floors. We told them our budget and they were able to finish the job on the agreed length of time. They're very efficient! Will definitely be using their service again.

    Behind the fridge
    Jo DePaola H.

    If I could give ZERO stars, I would. I called last week after moving out of my condo, and spoke to a woman who gave me a quote. While we were speaking, it appears everything that I was asking her for was going to be "extra". The place is small. About 1400 square feet. Imagine my surprise when she contacted me and told me they spent three hours and 45 minutes (a crew of 2) cleaning it. I posted a couple of videos and one picture which continue to shock me. When I contacted her and asked her what happened she asked that I send her the video which I did. She said she was going to speak to her boss who ended up giving me a 10% refund. I think it's common sense to clean behind the refrigerator as well as wipe the crumbs out of the pantry . She disagreed. Said it was "extra". Do NOT use them. You will regret it!

    Reached out to Class Act Cleaning to do a move-out clean on my old rental... VERY happy with the service, helped tremendously with the stress of moving. Angela & Traci we're helpful, & made sure everything I needed was taken care of. Can't wait to use them again at the new house!

    I didn't even ask they to fold my stuff but thank you Nancy and Claudia ! I really appreciate it ! This is the above and beyond !!!!!!!

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    13 days ago

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    Traci B.

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    11 months ago

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    Traci B.

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    1 year ago

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    2 years ago

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    Traci B.

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    2 years ago

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    2 years ago

    I've been using the team for a few years and they do an amazing job! Easy to schedule and communicate and a great price!

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    2 years ago

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    Traci B.

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    3 years ago

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    2 years ago

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    3 years ago

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    Traci B.

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    2 years ago

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    Traci B.

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    4 years ago

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    Traci B.

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    6 years ago

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    Traci B.

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    4 years ago

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    Traci B.

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    3 years ago

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    2 years ago

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    Traci B.

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    6 years ago

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    Traci B.

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    4 years ago

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    7 years ago

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    Traci B.

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    4 years ago

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    4 years ago

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    4 years ago

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    Traci B.

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    4 years ago

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    7 years ago

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    4 years ago

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    Traci B.

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    4 years ago

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    3 years ago

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    Traci B.

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    3 years ago

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    Traci B.

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    5 years ago

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    Traci B.

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    8 years ago

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    5 years ago

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    Traci B.

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    3 years ago

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    Traci B.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Class Act Cleaning Services

    Do you service rio vista area?

    Yes, we service Rio Vista!

    What are your COVID safety protocols?

    All of our employees are currently vaccinated and new employees are required to be vaccinated also. When the teams are cleaning, they always wear a mask and gloves.

    Seems like we are outside your service area but thought I'd ask the question, do you service homes in the Lodi, CA area?

    Not currently, but we may be expanding into that area within the next year!

    Do you service the Concord Area ( Kirker Pass and Clayton Rd cross streets)?

    Yes we do!

    Do you service Discovery Bay area?

    Yes we do!

    Do you service Brentwood? We are close to Antioch-Oakley border. Also your Yelp price quote questionaire stops at what day is requested so I could not go any further to get a price quote.

    Yes, we service Brentwood. If you provide me with your phone number, I can either call you and give you a quote over the phone or text you with the information if you prefer.

    View All 13 Questions

    Review Highlights - Class Act Cleaning Services

    We had never used a cleaning service before but the process was explained clearly and accurately by Traci.

    Mentioned in 13 reviews

    Read more highlights

    Molly Maid of East Contra Costa and Solano Counties

    Molly Maid of East Contra Costa and Solano Counties

    3.4
    (80 reviews)

    Moving is stressful enough without having to worry about the little things, such as house cleaning…read more I heard of Molly maids and always seen their car on the road. So why not have them do my move out cleaning for me? They kept contact with me via phone not only to ask exactly what I needed, to call and confirm what I needed but to also let me know the crew was almost done at the current location, which made everything easy for meeting them. Asked them to give me an hour notice and she gave a little more than that. Well to sum up this awesome yelp.... the realtor whose clients bought my house stated that house was left in great condition (I can't say my new house was left that way). He also said that the house smelt and looked really clean. I had no worries at all on how the crew was going to do. When I first came into the house to meet them, they were already fast at work in the master bathroom ( I was late meeting them, but my favorite neighbor ran over and let them in). Spoke with them for a few minutes and went on my way to run a couple of errands. When I returned to fix a couple of things they were still hard at work. I thought ,maybe they might be standing around when I go in. Nope, they both were still hard at work and the house smelled of it. The prices for Molly maids is the standard price ( I checked around with my friends on their private cleaning people and they are the same price and they are not licensed ) so it was a no brainer! I highly recommend Molly maids to any one for cleaning service. And yes i am still thinking of hiring them to clean my new house the way it should have been! Thank you guys for a job well done!! ~ Michelle Lilla

    I scheduled a post-construction deep cleaning with Molly Maid in Antioch after completing drywall…read moreand plumbing work in my home. When I booked the appointment, Jeanie assured me they perform post-construction cleanings regularly. I specifically explained that my home was covered in drywall dust and that I wanted everything thoroughly wiped down, including the baseboards, blinds, and other surfaces. I couldn't have been clearer about what I expected. When the cleaning team arrived, they told me they were here for a standard deep cleaning. I asked, "Post-construction cleaning?" and they looked confused. I immediately called the office, and they confirmed that the appointment was indeed supposed to be for a post-construction cleaning. Unfortunately, it became clear the team either wasn't prepared for or didn't know how to perform that type of cleaning. After they finished the first room, the blinds were still dusty and the baseboards had not been wiped down. When I pointed out that the blinds and baseboards were still dusty, Erica became defensive instead of trying to resolve the issue. The conversation quickly turned into, "If you're not happy with the service, we'll leave." As the customer, I was simply asking them to complete the cleaning I had hired them to do. Instead of working to make it right, the team packed up their supplies and left. I was shocked by how the situation was handled. Mistakes happen, but customer service is what matters most. Rather than listening and resolving the issue, they chose to walk away. That level of professionalism is unacceptable and reflects poorly on the franchise. Based on my experience, I cannot recommend this Molly Maid in Antioch. I was able to capture one photo of the base of a table that had supposedly been cleaned. As you can see, it was still covered in drywall dust. Unfortunately, I didn't think to take more photos because I was so surprised that the team packed up and left instead of addressing my concerns.

    Maidly

    Maidly

    4.7
    (286 reviews)

    I've been traveling a lot even tho I had a car accident in November where someone hit my car while…read moreI was at a stop. By back and hip have been in on and off pain. I have guest coming tomorrow and I just didn't want to risk hurting myself more while I'm feeling okay. Maidly got back to me quickly with my request. What I needed to be cleaned was small and important to me. I especially liked wanted my bathroom deep cleaned and all the floors as well. They did an excellent job!! I'm walking around barefoot and not feeling any thing below my feet. The staff were quick and efficient and I found the price was also just right. I look forward to having them return after my next upcoming trip! Check'em out, you will be happy!!

    I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

    Class Act Cleaning Services - homecleaning - Updated July 2026

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