The owner was professional, great at threading my brows and sweet as could be. She did an amazing…read morejob. I told her of my concerns with the threading places at the mall and why I chose her and she said "I'm sure you will be quite pleased with my services instead." She was so right. Her new address is 1740 Ellington Rd South Windsor, CT 06074 I have always loved supporting small businesses and have to say that this establishment is worth more than 5 stars.

I came here to get a deep cleansing facial to help with my acne prone skin. I was able to call and…read moremake a same day appointment which was amazing. The location is at a home and you just follow the signs to the entrance! The products used on my face all smelled great and were applied with care. Additionally a suction was used on my t zone to help pull out clogs from my pores. Overall it was a great experience for a reasonable cost. I'd recommend a visit!

I am new to Manchester and was relying on Yelp to help me find my new hair salon. I came across…read morethis salon and decided to give them a try. I first reached out via their Yelp page to inquire about an appointment. They were super responsive even during the days they were closed. You do have to place a credit card on file when you make your appointment. They also contacted me a few hours prior to let me know the hairstylist was available if I'd like to come in sooner which I greatly appreciated. Upon walking in, I was greeted immediately and after completing the new client forms, I was offered a refreshment. I went with red wine and was so surprised at this kindness. My hairstylist was Lindsay and she was AWESOME. She asked me questions and double checked with me on everything she was doing. I ended up going for a drastic cut and she made me feel very reassured about my choice. You get a discount too for it being your first time! Already looking forward to going back for my next trim.

Woman was so nice but it was the Worst haircut I have ever had. Didn't do what I asked then when I…read moretried to give them a second chance to fix it, but then they tried to justify why my hair was cut incorrectly. Dont go here.

I believe this place is closed. No notice no email, text, call nothing! I had an appointment & now…read moreI'm scrambling to find someone else to wax me. My vacation is coming up & im shocked that they'd u o& close without telling clients

This place closed without notice! I had an appointment I showed up at the door and to my surprise…read moreit appeared closed and it looked empty inside. Really disappointing, no notice, email or text! I have been trying to reach out for help because now I'm stuck paying for a membership and I don't know how to get rid of it.

First time threading and first time here! Will recommend- I explained what I did not want and the…read moreshape I wanted with tinting. I'm pleased

They used to be fantastic New people. Bruised under my eyebrow and threading was not good.read more

Madeline makes you feel very comfortable and the methods she uses are very effective! She is very…read moreknowledgeable and provides great service in a comfortable atmosphere.

I have been going to Jodi for a while and love her! Definitely recommend! She listens to the…read morepressure I want and always leave feeling relaxed!

Don't sign anything they are running a membership scam at the South Windsor location. Refused to…read morestop charging me for no service rendered. Told me I needed to bring them a doctor's note to freeze the charges as if its a gym membership of campground. I Can't bring my service animal because that would be physically impossible. I called to explain the situation only to be talked over the entire time. Please stop stealing from me I'm disabled and you took advantage of me. I've had 7 back surgeries I can't tolerate anyone touching me or the stress of the situation and I should have been able to have a conversation with someone in a respectful dignified way instead I'm wasting my time writing a bad review.

This place sucks they don't know how to thread eyebrows you would do a better job doing them your…read moreself. The lady with the glasses and dark eyeliner was beyond rude and the sad part is her breath smelled like horseshit! Go anywhere else but here save your money these ladies have no skills!!!! No stars given really!

I went here to go get my chin threaded and sideburns threaded. The woman that worked with me she…read morewent really rough on my skin. And she didn't remove every hair. She claimed that they were ingrown hairs but not all of them were ingrown hairs. She could've pluck them out but she didn't. The threading that they use is not soft. After I left the salon I noticed that my whole chin was red and irritated. And I also saw that I had a bunch of cuts on my face. This experience was one of the most horrible experiences I've ever had. When I went back to the salon to tell them what they did. The Woman I spoke to said she couldn't do anything for me. She was horrible to me. And she was very disrespectful. She couldn't even hold herself accountable to what she did to my face. I was telling her straight up she left my chin with a bunch of cuts and irritated all she can say was oh that she showed me already and that she couldn't do anything for me. First of all, who can see anything in that room. This business is very unprofessional they literally do threading in the dark with small lights on. I couldn't see anything but redness in that room. But when I left the room and was in better lighting I was able to see all the cuts in my chin and jawline. I ask for my money back because I was unsatisfied with the service that I was given. And she refused to give me my money back. She accused me of cutting my own face and making my face red. And she said that I could've been my mask that made my face red in full with cuts. Unbelievable a business that doesn't hold accountability to their mistakes. She's kept saying that she was not responsible for what had happened when I was her client she was in charge of taking care of me during that time and she couldn't help me. When she couldn't help me I asked if I can speak to her manager and she said she was the manager and then I asked if I could speak to somebody higher up than her she wouldn't even give me their number or any kind of contact info. She gave me a flyer to the store number she said it was her bosses number but it wasn't she lied. She was very disrespectful very rude and I am never coming to the salon ever again. Here I will display photos of what this woman did to me. The fact that she is a manager is disgusting. Thanks to this "manager" I have to go to a job fair looking like this.

It's nice clean quiet every one is helpful and they do a wonderful job price is great ax well.read more

I loved this nail salon! The customer service was amazing and my nails came out great!read more