I loved this nail salon! The customer service was amazing and my nails came out great! read more

1 Nails & Spa - nails - Nail Salons Near Me - Manchester, Connecticut

Gel manicure, mediocre, serviced by an apprentice. Gel disintegrated and nail covers fell off in less than 3 days. Manager refused to give me a credit or new manicure. Insisted in getting paid if she did a new manicure because #1 Nails will not reimburse her. I did not want to make a scene, so I left and filed a report with CT Consumer Protection. read more

1 Nails & Spa - 3 days after Gel Manicure, went back to claim credit or a new manicure. Manager refused, case in CT Consumer Protection. - Nail Salons Near Me - Manchester, Connecticut

when I go I ask for an appointment with Tim. His great at what he does. place is always clean and the decor feels upscale. Give it a chance you won't regret it, make the appointment with Tim or Lisa his wife. Tim is my nail guy tho. read more

Absolutely AMAZING! I truly adore 1 Nails & Spa! I grew up in Manchester, so this salon has always been the "go-to" as far as local nail salons. I no longer reside in town but my corporate office is there. I am so glad I can easily utilize the amazing customer service and quality of work at 1 Nails & Spa! I've also taken my 5 year old niece with me a few times to get her "nails done" as well and the staff were so kind and gracious. They were really good with her and made it so very special. I cannot say enough nice things. They are always friendly, efficient, and have a high level of excellence! I highly recommend this nail salon! read more

1 Nails & Spa - 5 year old, "Rainbow Nails" and OPI Gel Mani - Nail Salons Near Me - Manchester, Connecticut

Had a little free time earlier today. I stopped in this salon to get my eyebrows shaped up. The technician had me step into a treatment room. I lied down on a bed. She shaped up my eyebrows practically painlessly. However, a very loud political or religious news program disturbed me. The language I couldn't understand. Soft music is more appropriate. SALON OWNER pls change to music for your customers. Thank you. I may or may not go back. Price of service seemed high. read more

My first time here I got a mani-pedi, with acrylic nails and a regular polish pedicure. My pedicure was lovely and done by a young woman, let's call her woman #1. My acrylic manicure was done by an older woman, let's say woman #2, and was horrible. My cuticles were cut and bled, the nails were filed crookedly and were all uneven, and she painted my nails so quickly that they formed bubbles over night. My friend with me got a regular pedicure as well and a gel polish manicure, done by an older woman, woman #3, who rushed and was very rude, making my friend very uneasy. For the mani-pedi, it cost me and my friend a total of $50 each. I'm writing this review in the car driving home with my friend after our second time at this establishment and we are both VERY unhappy. We got a regular pedicure again, and both got dip powder nails. The older woman, woman #3 as mentioned previously, tending to me dipped my fingers in a bowl of acetone to remove the acrylics I had on previously and didn't have me remove my rings beforehand, and the black paint on my ring melted all over my fingers from soaking in the acetone for too long. She also rushed to get me to sit down so I didn't get to pick the color for my toes and they do not match my fingers even closely. My friend had the younger woman, woman #1, I had the first time and her experience was pleasant, other than the fact that the salon's base coat for the dip powder manicure was TRASH and she had to wait for my manicurist, woman #3, to finish my nails before she could continue getting hers done. The woman doing my nails was muttering in a different language under her breath and aggressively whispering to her coworkers, making both me and my friend very uncomfortable. After this horrible 2 hour mani-pedi experience, there was nail polish all over my fingers and under my nails and the total price was $70 without the generous $5 tip I gave the woman who did my nails. They were soooo polite to not charge me a stupid $10 for removing my acrylics. My friend demanded that they fix the polish all over my fingers. We will NEVER return to this salon. UPDATE: it has been about an hour and a half since I have left the salon and my toes are turning red and are tingling. I believe an infection is forming and I have never been this angry. Debating returning tomorrow and demanding for my money back. See the last photo for evidence of this. read more

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I had to resort to this place last Sunday because i couldn't get an appointment at my regular nail salon. The lady that did my gel nails was ok..she took forever fussing over it and still,my gel color fell out after a week!Not recommended! A complete waste of money. read more

1 Nails & Spa - Nail Salons Near Me - Manchester, Connecticut

I would give this place zero stars if it were an option. Not sure what happened to this place over the past few years. Dirty tools used over and over. The RUDE woman that didn't even acknowledge my presence when I walked in was VAPING at her nail station while chit chatting with her friend that cut me in line for my appointment. Not sure if vaping is even legal in a salon but whatever. I had an appointment, waited over 40 minutes to even be seated and received the worst "manicure" of my life. Lasted 4 days, chipped off, bubbles, uneven. I will never return. You've been warned!! read more

I'm not one to typically be picky, but knowing it can be done better makes me more observant. I decided to try this nail salon purely out of convenience. I was at the Starbucks nearby and had previously gotten a gel manicure done elsewhere. I wanted to get this one removed and a new one done. What happened first was that she had another client she was working with and took me on as well. I was not aware of this until I was sat down in another chair. Secondly is that instead of doing one nail on putting my hand in the UV dryer and then doing one nail on the other hand, she did one entire hand then had me keep that one in the dryer while doing the second hand. If you ever had a gel manicure done, you know it can hurt after a little while keeping your hand then. Maybe I should've spoken up, but I assumed every nail salon has a way of doing things. Thirdly, it hasn't even been a week and the bottom part of my nail it looks like it is starting to peel off. When I got a gel manicure the previous times, it looks nothing like this, it looked pristine for three weeks and I never had to go in for any fixing. I should've just gone back to that salon to get my nails done again. Happy Nails in town is where it's at. Massages while you are waiting for your nails to dry as well as they wash your hands for you instead of telling you to go do it yourself. That last part isn't a big deal, but at Happy Nails it was a much better experience for the money. My advice to the staff: don't take a client when you already have another one that you were working on. Also double check your work, once I had to tell her that she forgot a nail and other times I had to tell her that there were streaks and spots in my nails that need to be fixed. The staff should be more on top of that. Also alternate between doing one nail on each hand versus doing an entire hand at once. It's hard to keep it under the dryer for too long. read more

1 Nails & Spa - Gel manicure peeling after less than one week. Never happened before when I got gel manicures at another salon. Not happy with this. - Nail Salons Near Me - Manchester, Connecticut

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Well I like it here, if I get Matt and Tina I'm good. Matt did my nails and they lasted a whole month which is unusual for me cuz my nails grow fast. Other places I went my nails use to lift like no tomorrow. I'm going to get a fill soon and I'm sure it's going to be just as great as the first time. Oh and Tina oh Tina. She slayed my eyebrows. My eye brows were like bushy majestic caterpillars, now there slick and chic. Not too thick not to thin, great arch every. She can be a little more gentle, honestly she made me feel like my eyeball was going back into my skull. She applies to much pressure onto a customers body and eyes. But so far so good read more

1 Nails & Spa - This is after a month. I can't be any happier - Nail Salons Near Me - Manchester, Connecticut

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I had a nice nail technician and the place was clean. The man in charge was giving out drinks to some customers at random, but not others. It was mid 60's for the temperature. It was $25 for a gel manicure and $8 for an eye brow wax. I would go back if my regular place was not available since it is close to home. read more

This was my second visit at this salon, must say it was a worst experience than last time. First time I went in for a manicure & pedicure. Mia took her time with the pedicure and took really good care of me. I didn't feel rushed this time. When i came in second time i requested Mia ,but older took me in and do it ,it was time for manicure/ pedicure ,she went straight to do the nails and rushing. My nails came out okay... not great and pedicure took her 15 minutes it so rushed.. read more

I am disabled. I have been to this shop multiple times because it is clean and they do a good job. However, today, I resolved myself to never go back. They left my feet in the soaking tub for over an hour. I kept on asking when they would get me in is at all I'll be right there. That went on for another 20 minutes. the staff just ignored me.I eventually left after an hour of being Ignored. I was so incredibly unhappy.They know that I have problems with pain, and I literally couldn't sit still and wait to get my pedicure, and I had to leave. I am never going back there again. What a-holes! My mother in law had to put my shoes on for me, straddling the full tub on cold water that they didn't even bother to drain. read more

I walked in as a new customer. Super excited about their $25 pedicure! My original nail tech is away for two weeks so I figured I'd get a fresh set here as well. I asked for medium long length ($15 extra ) and ombré pink and yellow. Long story short. I was so disappointed with the end result. I didn't even let him finish putting a top coat on. The lady barely scrubbed my feet. And all together I paid $80. Not satisfied at all. To top it off the charge you $5 extra if you use you credit card. Or they make you use their atm and pay the fee. I WILL NEVER recommend them again read more

1 Nails & Spa - What I asked for - Nail Salons Near Me - Manchester, Connecticut

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Worst place to do your nails in Manchester. The guy who runs the place is very rude and unprofessional. Had me waiting for an hour yesterday with no service at all. Won't recommend this place to anyone. Absolutely the worst in Manchester. I left the nail salon and he even made a sarcastic comment on my way out. My daughter and I wasted an hour and a half in the place. ( Paula L) read more

DO NOT GO HERE. I was cut and bleeding and the lady thought it would be a good idea to wipe my blood away with a random dirty brush and then put it back with the others. Enough said. read more

I walked in and was told by guy at front of shop they could handle 2 pedicures. My brother and I sat in the chair and a lady who spoke no english said $45? $45? . I told her yes assuming she was going to do something fantastic . She started on my brother and I waited for 15 minutes for someone to show up to my chair and she said $45? 45? . This must be the magic number !! I said no and I ended up paying $25 . She said they do light clean up of foot and heals for $25 The difference between the $45 and $25 was not that much .He did get salt rubbed on his calf ( from dollar store )! What really pissed me off was the guy Mott charged me tax ??? Ive never paid tax on a pedicure have you??! Plus the ladies behind me weren't charged tax so I called from my car and he said he had an "arrangement " with his customers for flat fee! What a bunch of bull! Look at the photos of the $25 dollar job ! Pretty bad ! read more

1 Nails & Spa - Nail Salons Near Me - Manchester, Connecticut

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Went here to get my nails done before vacay. And this man just kept filing my nail until it started bleeding. Uneven and just trash

Quaint nail salon. This is my second visit. For guys, the regular mani/pedi price is $33.00. No appointment is necessary. The place is small in comparison to most nail salons I frequent. The equipment is dated but adequate. They have a sterilizer for their nail accoutrements. They use it too! My aesthetician was pleasant. She asked questions but was not too chatty. This allowed me to just sit and relax. She was solo and first provided the pedicure. We left that station and she sat me at her manicure station. Not all of the functions on the massage chair seemed to work. It was probably user error (lol). The hours are posted on their front door. Unfortunately I didn't jot them down. You should call ahead first. The salon is directly across from the KGF. There is ample parking and disabled parking spaces. I will definitely return if I can't get in to Infinity Nails in Seattle or Bay City Nails in Hermosa Beach before my next trip to CT. read more

I come here All THE TIME and I am very surprised at the mixed reviews. The owner recently updated all the tables and pedicure chairs. The place is consistently very clean, services are good and it is in my opinion the best pink UV gel place in the area. Eye brow wax services are good too!! I'll keep coming here because they are super consistent and nice. read more

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Can someone please let me know the name of the original guy that worked there, I left for a month got back and he was gone can someone let me know if he's got a new area in which he does nails?? please let me know. He's been doing my nails for about a month, I really do need him read more

I have been here before where the owner did a good job on my nails (powder dip) even though I had to wait a long time. Since he did a good job I was happy. Yesterday I went while being home for the weekend and it was the worst manicure I've had. I did powder dip again, which can be a longer process because you have to groom the nail more and after once the powder is on. This process (which normally is 1 hour) took about 30 min. The woman that did my nails used a drill to cut them down, which made them go down to my nail bed even though I asked for a trim and file to an oval shape. I have long nail beds that extend PAST my actual finger so I cannot have short nails. Needless to say, my nails are shorter than my nail beds which is incredibly painful. My cuticles on my thumb and ring finger also bled from being rushed. The whole process felt rushed and aggressive, and I ended up not leaving a tip for the manicure. I could have said something after the drill but my nails were basically gone within 10 seconds so what does it matter? I will likely not be returning here...it is also cheaper in fairfield county to get a better manicure with kind employees. Almost $50 to have my nails in pain! read more

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made an appointment because we were kind of pressed for time. they didn't seem bothered by the fact they were 30 min late for us, had me soaking in ice water, my friend is boiling water. After sitting in ice water for another 10 min waiting for someone to give me a pedicure I finally got up and left. The lady doing my friends pedicure finally seemed bothered once she realized I was leaving but at that point it was too late. She rushed my frienda And did a terrible job! I wouldn't have minded as much if they apologized for running late or if it was because they took the time to clean the cobwebs from the light fixtures. 10/10 would not recommend this place read more

Not only did she make me bleed once but twice during a below average manicure. Polish looks ok but the bloody chunks out of my cuticles is distracting. Never again. read more

1 Nails & Spa - This is 6 hours later. Makes me mad. Waste of time and money. - Nail Salons Near Me - Manchester, Connecticut

I had an awesome experience the woman that did my nails was so nice she did my nails good exactly how I wanted them and waxed my eyebrows well I loved it! I will be going here when I get my nails done. read more

I went with my mom and got a pedicure today. We didn't have an appointment but we were pleased that there was enough staff to take us right in. A huge pet peeve of mine is getting pedicures with someone but not having them done at the same time (even when appointments are made) the staff was friendly, the place was very clean and extremely cozy with beautiful chic decor including chandeliers and new TVs. The prices were great too. I dont have any complaints, this is my new spot! read more

Ive been here three times and the first time was great! I got a mani pedi no nail polish for $40. Then i came back next just to take off acrylic nails. Not only did i have to wait so long but they did a reallly really bad job. My nails were scratchy and they didn't even smooth out my nails or put lotion on after. They definitely rushed me. Then I went today with a friend and asked for the same service and my friend got so much better of a service than i did. My pedicure was my feet being dipped in water for 30 mins and then just lotion and a hot towel. They completely skipped the blue scrub for my feet. The guy there rushes you 100% only go to the girls they do a better job. I went again today and same thing i wanted a $40 mani pedi they said yes ans once my pedi was over the guy goes its $52 for mani and pedi. Its so frustrating they keep changing the prices and now they blame it on the covid situation when in fact they just make you stupid. Won't be coming here again because of the dishonesty in prices and lack of understanding. read more

I've been coming here for four years now and very happy with the treatments I've been getting, The owner Mark does my manicures And pedicures and does an excellent job! I get so many compliments on my nails and never hesitate to recommend this place! The whole staff is wonderful and very friendly! Not to mention the place is VERY clean. They take the right precautions with covid also. read more

I visited #1 Nails & Spa when I went shopping in the plaza. I had a pleasant experience with the staff... until I realized the quality of my nails. I got a full gel set, that cost me around $50 without tip. Within two days, my index finger nail came off. I promptly got it fixed, even though it looked completely different than the rest of my existing nails. Mind you this is a gel full set with french tips, not the hardest to do for a trained nail tech. So, a few days went by (3 to be exact) and more than 4 of my nails were chipping and falling off. I returned to the salon, they gave me a fill - and then proceeded to attempt to charge me for the fill. Since the following Wednesday, I went back twice. They did not get payment. Today is Monday, and two of my nails already chipped off. Save your money, time, and patience and go elsewhere. read more

I turned to this salon after a place in Vernon butchered my nails. When I told the man what happen he took me right in and did an amazing job! They have great colors and "mood" colors that change color with temperature. I live on Long Island and I can't find a place that does that and I haven't changed them. It's been 3 weeks and there is not a single flaw on them. Truly an amazing job! read more

1 Nails & Spa - This is after 3 weeks. They're pink when warm and deep purple when cold. - Nail Salons Near Me - Manchester, Connecticut

I loved 1 Nails & Spa. I was looking for a nail salon in a good location with talented nail technicians and that's exactly what I got when visiting this establishment. It was clean, quaint and a relaxing experience. The workers were polite and friendly. I didn't schedule an appointment and was assisted within 5 minutes of walking through the door. The prices aren't bad at all. I got an acrylic set with gel polish and it came up to $35. There's a fee a to use a credit card to pay and to tip which I didn't mind because I don't usually carry cash on me. Overall I really enjoyed the experience and I loved how my nails came out read more

1 Nails & Spa - Nail Salons Near Me - Manchester, Connecticut

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DO NOT GO TO THIS PLACE!!! I came here on a Thursday and by Friday morning the polish on BOTH my pinky toes came off. I had to go back in for them to fix it. After they fixed it I realized that the color wasn't even the right match. I left it alone and by Saturday my toes looked like the picture, everything just started to unravel. The polish peeled off in LESS than a week. I paid $35 for this and this is absolutely ridiculous. read more

1 Nails & Spa - Nail Salons Near Me - Manchester, Connecticut

I have been getting my nails done for about 7 years now and when I moved I needed a new nail place. This place was recommended because of the great prices and service. When I walked in I had to wait a few minutes because it was busy but overall the pedicure was the best pedicure I have ever had. They massaged my feet for awhile and were attentive and clean. My gel fill was also really good. This place is a modern clean friendly atmosphere, I am already looking forward to going back! read more

I will not recommend this place to my worst enemy. The older lady doing my nail was very rude and unprofessional. She rushed to get my pedicure done. Have nail polish all over. Complete waste of money and time. Not coming back again. read more

I go here frequently for fills and pedicures. They consistently do a good, quality job so for that I come back frequently. However I will say that they take a VERY long time. Block out a couple of hours in your day or pick a day where you don't have any plans if you plan to go here. read more

This salon USED to be good. When it opened it was very busy and the pedicures were great. I started to notice the quality slip about a year after it opened (not sure if they got new staff ) but basically a "pedicure" was a polish change. I honestly had one that took 12 minutes. ( I timed it ) A Pedicure here is $20. I stopped going there since I used to tip really well and for $10 more I can go to another salon and have an amazing experience. The staff here was in my opinion not that into the "customer experience." They would be talking loudly the in another language the entire time that I was having the pedicure which was not a very relaxing enviroment. It is sad that this place went downhill - I used to go here exclusively but now I take my business elsewhere. The locaton is great so I hope that they improve their service and I would return. read more

Not impressed, that's all I can say! I came with a friend for a gel manicure and she just wanted a regular manicure. I can't count how many times they insisted she get a gel manicure, even after she already told them "no." I understand up-selling, as many places do this, but I don't believe she needed to repeat herself more than once. As for me, I am unaware of the technicians name, but she was SO rude. I am very particular about what I want done and when I was kindly making sure she understood, all she said was "I know, I know!" I also didn't appreciate her yelling over me to one of the other technicians, in whatever language they speak. For the money I paid, I was expecting better service. Any other place I've gone to, a massage comes standard with the service, as well as a paraffin wax and scrub. My nails came out nice but I don't plan to return again. read more

I only gave one star because the girl that did my nails was a sweetheart. Otherwise, a child could have painted my nails better. Manicure was disappointing.. read more

I had a great experience so I felt it was important to share it. I have had my nails done in many planes so I appreciated the good customer service and how attentive they are. Good customer service is actually hard to find now a days. read more

Well, nails wise they're great. I'm updating this because I'm mad. I've gone to this place since it was another name - for 15 years. I've had my eyebrows waxed there forever. I went in last week and the owner said he'd do them. Never asked any questions just went to work. He basically took off the entire half of my left eyebrow. He didn't even use tweezers, he cut them with scissors. I have stubble on my eyebrows. It's so stupid. I was so mad and his only reaction was "I should have asked you," "I've been doing this for years" and "get an eyebrow pencil." He then charged me $5.00 for it. I hate to have to go elsewhere after YEARS of business but he didn't even care. Now I understand why other people complain. At my last visit to get my nails done, he sat telling me about his bad customers. I was shocked then, but now I'm not even surprised that people are not satisfied: He took off my EYEBROW and didn't even say SORRY. I will never go back. read more