I am sorry to write a negative review, especially for a local Black and woman owned business!…read moreI had originally made an appointment online to get my daughter's hair braided on Friday August 7th. A scheduling conflict came up so I called the salon on Thursday and had a nice conversation with a worker (owner? bad on me for not getting the name) and we were able to reschedule to Monday the 10th at 3:15pm. My daughter was SO excited! We arrived at the salon a little before 3:15pm, and no one was there, shop was closed and locked. After 10 minutes, I called the same number I had used on Thursday (shop number) and left a message. We ended up waiting for 30 minutes, I called one more time and no one came. My daughter was absolutely devastated as she had been waiting to get braids for a while. No return phone call or follow up from this shop. I can understand if it was just human error and they had forgotten to write down or reschedule the appointment...but ignoring multiple calls without following up to apologize or clarify what had happened was disappointing and unprofessional. Unfortunately can not recommend.

it has been a few weeks thinking about this and i've come to the conclusion that victoria put knots…read morein multiple braids along my hairline / fine baby hairs on purpose. i just lost almost 3 complete strands along my hairline that the braids were attached to. I looked in the mirror very closely at these pieces and it was some kind of pattern (not 3 strands, almost impossible to take out without damaging and some of the hairs i could only untangle by gently pulling them up through this knot she created which is exactly why i know of was it was intentional.) i don't know if this is her method but i have never noticed it this bad before and it caused me to lose even more hair in these sensitive areas that i just expressed the sensitivity of these areas to her at my appointment in May 2025. She shows absolutely no care. Probably bitter because she couldn't manipulate me into paying her 400 dollars for her BS inconsistent work. I have 2 of the strands with knots in them and i plan on having someone else look at them closely because it truly looks like she knotted up my hair on purpose and I may see what I can do financially about this. I am sure there are other great braiders here, but Victoria has been off putting multiple times, and has shown me little to no care when it comes to my hair or hair care. I've never struggled to take my braids out like this, she did something different, something intentional that completely damaged the most sensitive area of my hair. My hair used to thrive after braids. My original review: I ask for the same thing every time I go and am met with confusing uncomfortable conversations surrounding price. For years the prices on the website were either inaccurate or not honored by this particular braider but I never argued. I was ignored when I reached out to the phone number provided, with questions regarding this. In 2025, I had an appointment in May and an appointment in December. I asked for the same braid service and braid size. My braids in May were great, the braids I got last month (Dec 2025), not so much. Barely lasted two weeks and I have type 4 hair. A braid fell out, 2 weeks in. She gave me bigger braids and parts. I don't expect perfect consistency but at the same time, the price is largely based on size.

Ora is incredibly professional, compassionate, and genuinely kind. Since moving back to the Bay (3…read moreyears ago) from LA, I hadn't been able to find a loctician that can do my hair . So my locs had experienced a lot of breakage and uneven parting. A friend referred me to Ora, and I truly couldn't be happier with the results. She went above and beyond and completely brought my locs back to life!Thank you for your hard work, beautiful energy, and care during my appointment. I'm so honored to be a new client

The ladies here are always so friendly and full of great energy! No matter who you book with,…read moreyou're in good hands. There's nowhere better, trust! I drive from Los Gatos to Oakland to get my hair retwisted here, and every time, it's been worth it 100%. I was stressing over what to do with my hair for my civil wedding since my locs are still relatively short, but I had a vision. Luckily, I could book a last-minute appointment with Ravyn, and she gave me the most beautiful barrel twist and bun ever! I couldn't be happier. Thank you!

20 years later Nancy and her magic scissors have my daughters hair looking amazing!!!!read more

I'm absolutely obsessed with my hair! I called and scheduled an appointment and I am so happy I…read moredid. It was $78 for a blowdry & flat iron & trim for my thick long hair. The wash is included in the service I believe but I did not need it as I already came washed and ready to be blow dried which is $10. Lan did my hair and she is laying FLAT honey. They are pretty busy so be prepared to wait a little bit it's so worth it I 100% will be back. Keep in mind this place is cash only!

First , I have to start off saying this is a one stop shop for all of your hair care needs . From…read morenatural hair, weaves, coloring services,locs & if you need hair , she has quality hair on hand ! The shop is very welcoming with its open floodplan , to as soon as you walk in , you're greeted as if you are family . Drue is hands down gifted in what she does . I never know exactly what I want done next & she delivers everytime I challenge her with a new style idea ! Also, when she is not available , Harrison has stepped up and taken care of me & he did not disappoint either . They are a group of talented stylist here at Virgin Plus ! 10/10

this review is for sania- the makeup artist…read more i booked my appointment a month in advance. sania text me 2 days prior to the appointment asking me if i can come in at 7am instead-unfortunately i couldn't, she said no worries. then just now, the night before my appointment, she text me saying her wrist is cramping and can't do my makeup but yet offered a different day with a discount???? very unprofessional. no thank you! even after getting my refund i said "thanks girl" and no response from sania. good luck running your business this way.

First, It took me an entire day to get a hold of someone on the phone to schedule an appointment…read more They didn't have any availability until the following morning (which was this morning). I had an appointment at 10am with Carmen. When I arrived in the salon not one single staff greeted me or even acknowledged me. Not even a "be with you shortly!" so I stood there waiting and after about 10 minutes of standing there and being ignored, I left. I ended up walking 2 blocks down to New Style Salon. They greeted me warmly before I was even fully in the door, and they sat me down for a haircut right then and there. I received a wonderful haircut from Larry (wash, cut, and blow dry all under $60!). Larry took his time as well- I was there for 1 hour and he made sure my hair was perfect. I will never make the mistake of coming to New Hair of Alameda again. GO TO NEW STYLE SALON INSTEAD!!!!

Had my hair done by Oula for the second time and she does such a fantastic job! She did a short cut…read morewith highlights and made me feel so pretty! The salon is lovely and their staff is incredible!

I've now seen Rachel Helzer twice at Wild Orange Salon, and I can confidently say: she is truly one…read moreof one. From the very first appointment, Rachel didn't just "do my hair", she assessed my scalp, educated me, and completely shifted how I care for my hair at home. She taught me techniques and recommended tools and products that actually made a real difference. For almost three months after that first visit, my hair stayed fresh, wavy, and healthy; and I noticed significantly less hair shedding than before. That alone was a game changer. At my most recent visit, she brought my hair back to life for spring and summer- reshaping it beautifully while still keeping everything natural and aligned with my texture. What stood out the most is how attentive and intentional she is. Her priority is truly the health of your scalp and hair. I never felt rushed, and she was so mindful to make sure my scalp felt good the entire time- no irritation, no discomfort, just 100% attention and care. Rachel listens. She educates. She elevates. As someone who specializes in skin and scalp wellness, I deeply value her approach. It feels so aligned to work with someone who truly understands that healthy hair starts with a healthy scalp. I left feeling confident, refreshed, and more connected to how to properly better care for my hair moving forward. What a difference being with a stylist who truly pay attention makes. If you're looking for someone who goes beyond styling and genuinely supports the health of your scalp and hair, Rachel is it. I'm so happy to be back in her chair. And back at her salon, it is a vibe! Thank you Rachel! You're the best.

I have been cutting my own hair for a bit but was preparing for a special event and really needed a…read moreprofessionals support to take my cut from "I did it myself" to "an artist got involved here". I saw that Jillian does razor cuts from other reviews so I decided to book an appointment. From the get-go Jillian listened, asked great questions and ultimately did exactly what I hoped she'd do. I left feeling totally heard with a chic elevation to my old cut. I'd recommend Jillian to anyone with curls and an overly specific idea of what they want. Thank you Jillian!

I just had to come on here and rave about Jessica because she is truly incredible. This was my…read morethird time seeing her, and she continues to exceed my expectations every single visit. I am so beyond happy with my hair. I have 3B curly hair, and while there are great stylists in the Bay Area, Jessica is the first person I've personally found who truly understands my curls, my shape, and how color works with my natural texture. From the very first appointment, I felt completely confident in her hands. This visit she did my balayage, a curly cut, and a treatment - and the results are absolutely beautiful. My curls are bouncy, defined, healthy, and the color is so soft and natural with gorgeous dimension. The shape is perfect, and my hair feels better than it has in a long time. On top of the amazing hair, the studio experience itself is such a vibe. They had warm apple cider, wine, champagne, cookies, and little snacks, which made the whole visit feel so elevated and cozy. Someone (I think the owner!) even brought me another warm apple cider without me asking - it was such a thoughtful touch. Everyone in the salon is genuinely kind and welcoming, and you really feel taken care of from start to finish. Jessica is not only extremely talented, but also kind, patient, and very detail-oriented. She takes her time, explains what she's doing, and genuinely cares about the final result. You can feel how passionate she is about her craft. If you have curly hair and are looking for someone who truly knows how to work with it, I highly recommend booking with Jessica. I leave her chair happy every single time, and this was my best visit yet. Thank you so much, Jessica!

Marlo has been my hairdresser for over 25 years. She kept me looking professional with stylish…read morecuts and color for years while I was working. Since I've retired, she has still kept me looking current with my gray hair cut in fun, short, sassy styles. Marlo is always happy to show me different ways to style a new cut or show me how different hair products can create a new exciting look. She's very knowledgeable about her profession and knows how to cut and style your hair to enhance your features. The salon is lovely and inviting, and Marlo is a gem. She's smart, interesting, caring, and always fun to talk to. I highly recommend Marlo at Studio M!

Sigh.... I loved my braider. he was skilled. I assisted in the braid down. My hair is pretty short…read moreso I asked if the length would be a problem. He said that it wouldn't be. I've had these braids for 10 days and about 12 have slipped out while I'm on vacation. The price that I paid made me think these would last a while. I'm on the airplane pulling out the remainder since the lady behind me just handed me another one... I normally braid my own but since it was short and I thought I couldn't grip it, I went to a braider... I've never had this issue before when braiding it myself...I was able to rebraid 4 of them but after that, I just said f*ck it. Now... I would still totally recommend this place to anyone who wants to get braided... BUT if u have short hair, be prepared for quite few to fall out. This was only MY experience, and I would still recommend them... but If u have short hair.... be prepared edit: I got to watch a sew in installed and I don't know her name who did it but she was fast, precise, neat, skilled and ol' girl she hooked up walked out SLAYING!!!!!!!

Terrible experience, the stylist was unlicensed and did not match the style that we were looking…read morefor. Would not recommend to anyone.