Been putting off the review for a bit, to let the car live a little and see how their work holds up. It looks pristine! Had a dumb moment and scraped my front bumper along the side of a wall doing a u turn in my driveway. Emailed three collision repair shops, but Wanda from Classic Auto Craft responded the quickest. She was quick to provide quotes for OEM and aftermarket options, and was also the most patient as I waited to hear back from other shops. Classic Auto ended up being the most affordable by default. I requested to have the part ordered in advance so I could spend minimum amount of time without my car, which Wanda quickly organized. Traveling from Oakland, they provided me a ride to the ferry after I dropped my car off, and offered to pick me up from the ferry when I returned. The repair was quoted 2 days, on the week of Independence Day, and they exceeded my expectations by doing 1 day turn around. When I arrived, I noticed they left my front license plate off, so I could have the option to install it or keep it clean. I opted for installation and they installed the plate in 2 minutes. The car was incredibly clean and detailed, but this is where one negative pops up: I cleaned my car of trash before dropping off, but had let some essentials in the side pockets like my old pair of glasses, in case my contacts pop out or something. They placed all those small things collectively together in the center console, which crammed together and caused my glasses to break. I would say overall the experience was better than I could hope for. Going through collision repair in the past in LA, which was not the nicest customer service, Classic Auto Craft shines with theirs in comparison. Wanda really made all the difference, and her sister Flor, did too. If I were to redo my drop off, I would make sure to have removed all my fragiles, specifically my glasses. So I suggest you do the same, but trust they will do an excellent repair. read more

Classic auto craft has always been good to me.from the staff to the quality of work they are truly amazing 5 out of 5 stars from the day I filed my claim with my insurance and dropped off my vehicle to classic they took over from there and handled everything with ease. The best part repairs come with an amazing warranty ! Classic is Family owned and operated I Would highly recommend them for your Autobody needs . read more

Classic Auto Craft - Toyota 4Runner - Body Shops Near Me - San Rafael, California

Excellent work and customer service along the whole way. This was the first time I had body work done, and Oscar couldn't have been a better professional to work with! read more

Hi I had my suv fixed here with State Farm. This company said they were part of State Farm insurance but they aren't. I tried to fight having to pay out of pocket over 2k but in the end I had to pay it even though I have insurance. The manager wasn't the nicest either and could care less about the situation. They shouldn't advertise they are a in network insurance when they are not. Be careful. read more

Classic Auto Craft has amazing service and great quality work! Wanda and Alicia were responsive and knowledgeable. They helped me navigate all the confusion of the insurance process for my repair with patience and a positive attitude. They exceeded expectations across the board. Highly recommended. read more

Working with the staff at Classic Auto Craft is like having a friend in the business - someone you can trust. I have been using them for years and always get the best possible service. read more

I cannot overstate how great my experience was. My car was hit, and I was not looking forward to going through the whole process with insurance lowballing me. I took my car in, and Wanda was very knowledgeable not only about what needed to be repaired, but also about the insurance company I was working with. During the process, Wanda kept me informed every step of the way, so that I knew what to expect. Just got my car back, and it looks brand new! read more

Before they used to be quick But this last visit will be the very last time I bring my car to them When I brought my car in august I'm actually finally getting my car back this month Not a happy customer read more

As a self-proclaimed foodie on Yelp, this will be my first ever non-food/drink related review. Why the need to break my streak? Because the service I received at Classic Auto Craft was...well, frankly, too good! Dennis Varela (General Manager) and his team deserve all the amazing reviews that they are getting. When I got my Mercedes Benz into a bumper accident, the guys at Classic Auto Craft went way above and beyond what I expected out of an auto body shop. The accident damaged my front bumper, my right headlight, the tow hook, and the inside metal piece that blocks damage from going further. USAA Insurance gave me a quote of $1600, but Dennis was able to call USAA and have them send an adjuster to his shop, saving me a good amount of time and getting a solid quote. My insurance company was trying to take the easy way out and skim corners to pay less for the damage, but Dennis was firm that he wanted my car to look brand new and fix the damage exactly how it should be done, without cutting any corners. It only got better from there. My bumper and front headlight look brand new, but Dennis threw in a couple more repairs that they absolutely didn't have to. He replaced the tow hook for free, polished the hood and fenders and did a headlight restoration on the left side, so they match perfectly with my bumper, and detailed the car from inside and outside making it look brand new. I'm not exaggerating when I say that my car looks the best that she's looked in 3 years. I initially stopped by Classic Auto Craft because they are ridiculously close to me, but if I have another accident I'm definitely going back because they are ridiculously good at what they do. Classic Auto Craft is one of those repair shops that you always dream of existing: they're honest, efficient, skilled, and they genuinely care about their customers. Dennis and his employees went over and above what was required to get me safely back on the road in a timely manner, and they did a beautiful job at that. Believe the 5-star rating on Yelp, folks. I've already told my friends who are in the Bay Area to refer their friends to Classic Auto Craft, and I'm hoping to spread the word on Yelp - I owe it to them! read more

My 2013 Toyota Tacoma was parked on a street in San Rafael , and while I was working, someone hit my truck and did not leave their information. My bumper, fender and hood needed to be repaired. I took my truck to CAC, Classic Auto Craft, in San Rafael. Wanda handled everything from contacting my Insurance company, estimates, and staying in contact with me, during this whole process. My Truck was repaired and is good as new. Wanda and her team do a superb job and I highly recommend them, if you need collission repair work. Thank you. /Chris read more

Recently Classic Auto Craft repaired damage to my vehicle caused by a hit and run driver. Everything about the repair experience went very well. Michael, the General Manager, worked with me throughout the entire process. He initially prepared a detailed estimate for me to submit to my insurance company and then worked directly with the company on my behalf to assist with the claims process. The repair work was handled efficiently and completed on time as promised. And, most importantly, the quality of the repair work was excellent and the car looks beautiful! Great customer service. Competitive prices. Outstanding body work. It all adds up to a 5 Star recommendation! read more

Each staff member here is competent, very friendly and cares about customer satisfaction. Besides doing fine job on my car's bumper and windshield, they helped me deal with pain in the butt Marin Subaru! Barron at Classic made it one-stop shopping for me, at far better price. Now if only Subaru would allow for non-dealer to calibrate sensors and Eyesight technology so I would never have to go through dealer again... read more

Wow, what fantastic experience start to finish! Jauquin & his team are incredibly personable, fast, meticulous, friendly, above and beyond service! They work with insurance companies, mine is AAA, so everything was super easy, they are also connected to near by rental car companies so dropping off and picking up was a breeze. When I came to pick up my car is was done on time and they cleaned it too, literally looked like a new car! Can't recommend them highly enough! read more

The work on my car was excellent and Wanda is incredible. Both customer service and quality of repair were exceptional, above and beyond. Highly recommended. (And they have the sweetest dog to hang with while you're waiting). read more

My 2012 Chevy Camaro was recently keyed when I was at the movies. I was so upset and mad. I was more worried about finding a good place to fix it. My concerns were if the paint would match or fade later and not match. My friend referred this place and I'm glad he did. I was made comfortable from my first phone call. The entire experience was made so easy and I had my car back in less then four days. I was extremely happy with the results of the work completed on my car. Thank you! read more

Classic Auto Craft did an amazing job on my car. I purchased a used car in good mechanical shape but it had dozens of scratches down the side from being parked next to bushes and a broken air dam in front. Since it was my dream car I thought about repainting it. However, after detailing by CAC the scratches were gone and the car gleamed like it was new. No paint job needed! I also had the air dam replaced and painted and now the car looks like new! I'll be back. read more

Classic Auto Craft - Body Shops Near Me - San Rafael, California

Classic Auto Craft is THE BEST in Marin! And for good reason - not only did top dealerships in Marin recommend them to me for repair of their vehicles - and they do work on classic, exotic and luxury cars - and you can imagine how particular those owners are - but they also do just as excellent work on all models of cars at fair and reasonable prices. I've now had 3 Priuses in their shop repaired from collisions - every aspect of service was top notch and each car all came out with perfect repair. I prefer to support family owned local businesses when I can, and this one is better yet woman owned. Wanda is brilliant and knows everything about collision repair - and then some, Alicia is great and handles the front desk/office. I was in last week - car had rear ended me - they handled all the photos and interactions with the other driver's insurance co, and even handled the return of my rental car. It came back looking brand new, repairs have a yes lifetime warranty, and they returned it gleaming - cleaned inside and out, and vacuumed. They advised me to protect the new paint finish and clear coat for 60 days, twice as long as most shops advise - and I appreciate their better regard for care of the new surface and I take their advice. As another reviewer said - they went above and beyond - I have a 70# white furry Akita dog and somehow they even got the dog hair out of the car too -it looked better than when I just bought it recently at a Lexus dealership! You won't find a better place. Really. read more

I came in with a small dent on my side door. Will Banuelos looked at it and said he could fix it, but it would be quite costly. Will recommended another person who would do the job for a much cheaper price! That's how honest his company is!! I also peeked in where they were working on cars and my God... The work on these vehicles is superb. And the area where they were working on these classic beautiful cars was SPOTLESS! Look no further! Mary-Ellen read more

This place is the best I got a detail job and left my car spotless amd it was amazing I could never imagine my car looking this wonderful thank you classic team read more

My experience with Classic Auto Craft was nothing short of exceptional. The customer service was warm and kind, and after my car was finished I was in pure amazement that was in fact my car! They detailed it inside and out and just simply made my whole experience of being hit just so much easier. A huge THANK you to Dennis and Flora and the whole service team! You guys ROCK! I will forever be a Classic Auto Craft customer. 5 PLUS stars! read more

I hit a huge pothole and it really messed up the front end of my car ~ fender, axle, suspension etc. Will B. was very professional, courteous and fair when pricing the repair and worked very well with my insurance company to cover all that was needed to repair the car back to new. He was very up front with timing and the scheduling of having the car finished and even sent pictures to show how the car was progressing. Classic Auto Craft has a high quality standard and their attention to detail came with a lifetime guarantee on all the work. All this made the experience stress free. I would recommend Classic Auto Craft in a heartbeat and was very please with the entire experience. Thank you Will, Oakland, Mazda 6 read more

These folks came highly recommended from friends. I brought my son's Mazda3 to get an estimate on repair of a scuffed and dented bumper with a broken tail light. Will, my estimator, advised me to save my money and do the repair myself! He said a hair dryer would remove the dent in the plastic bumper, rubbing compound could clean up the paint transfer marks, and an after market replacement tail light would be easy to install (he showed me how). How many auto shops turn away business? I know they do good work because of the recommendations, but i'm also now convinced that the place has integrity. I'll trust them in the future if the need arises. read more

Great service and great results! I was referred to Classic Auto Craft by Marin Mazda. I took in my 2009 Mazda3 on a Friday morning to get a quote for repainting the rear spoiler (which is plastic and looked terrible for several years with bleached out finish and splotches). Dennis quoted me a great price (took less than ten minutes) and offered that the work could be completed by the following Monday morning. The staff removed the spoiler and covered several exposed screw holes with tape (nice extra touch). After stopping in on my way home from work on Monday the spoiler was reinstalled and looks fantastic - just like a brand new part! So rare these days to get such quality service, a great price and fantastic results!! read more

I just had body work done on my Mazda Miata and couldn't be happier. The work was timely, and their professional service is to be commended. My car looks magnificent! read more

Incredible service. Polite, timely and kept informed of my repairs. Took great care of fixing it and as an added bonus cleaned my car inside and out! Couldn't be happier with repair and service . You won't be disappointed in choosing them. read more

I am so happy with their service and workmanship. I was referred from a friend and I can't thank him enough for directing me to Classic Auto Craft. Will, the manager, was highly professionl, patient and detailed in the whole process of fixing my 2002 suburban better than brand new. Highly recommend and talk with Will. read more

I just had a little mishap with my Audi, having backed in to a post at my friend's house. Classic Auto Craft had done some body work for me a few years ago (I used my insurance at the time), but this dent on my bumper was so small, I wanted to just pay it out of pocket. When I showed it to them, they backed me into the garage, and much to my delight, popped this little dent right out FOR NO CHARGE!! Wow, who does THAT!? Needless to say, if and when I have the need for any more repairs on my car in the future, Classic Auto Craft will be my first call! Many thanks to the nice people there. read more

I had some bumper damage and I thought it was going to cost about $1,000 to fix. Will did a fantastic job in having a mechanic fix the problem in less than 5 minutes. Even though it might need more work in the future (the car is getting old), he saved me big bucks, and it's safe to drive the car for now. I'm very impressed. and if I need anything else, this will be the first place to go. read more

Classic Auto Craft was referred to us by Subaru Marin and we are so glad we followed their advice and contacted Dennis. He and his office team (Wanda and Flor) have been incredibly customer focused, thorough and knowledgeable. We had the misfortune of having to deal with a water leak ordeal right when we were due to have our first baby. It required our entire interior to be overhauled and in the case of the carpets, be replaced. The thought of dealing with insurance at this time was daunting, not to mention having a car in repair while we're in hospital and upon return with the potential of mold as an issue, but Dennis made everything so easy and took the stress out of it. I've trusted them every step of the way and they have made every effort to accommodate us and keep us informed of the work they are doing. Our car issues required extensive investigation and maintenance during a wet season and Classic Auto Craft has always maintained the highest level of service. I would highly recommend them to anyone. read more

Very professional, straightforward experience. They repaired and repainted the entire front bumper of my truck after a small accident. I was able to get an estimate within 15 minutes and they had the job done within 48 hours. Fantastic job, looks factory new and they did it for less than the original estimate. read more

Just tried Classic Auto Craft for the first time. They detailed our SUV and did an excellent job. I found their rates to be very reasonable too. Their customer service was also great (the job was done early). I'll definitely be using them again and highly recommend them. read more

I highly recommend Classic Car Auto Craft. Not only are they highly professional and capable but also provide very personal service. Wanda treated me like family and truly cared about my needs. They did a great job of taking care of a collusion dent and I'm very pleased with the results! I can't say enough good things about this business. I will definitely go to them from now on for my auto needs. read more

I can't say enough about this place. They take care of the customer and they stand behind their repairs. If you want a reputable place that will make it right if the first attempt wasn't perfect, then this is the place to go. Great service, outstanding work and Dennis V is a man of his word. Bravo 10 stars! read more

If you love your car and your time, you must come here first. Everything was excellent starting with estimate and Wanda. She followed up with the insurance companies to save me time. The repair and paint work was perfectly done and finishing up with an entire detail job on the car. It was the best it has ever had. If i could give 10 starts, I would. read more

Came to Classic Auto Craft with front bumper damage which I was told would cost about $600 to fix. Will was extremely professional, helpful, and fair when providing me a quote! He fixed the problem the next day and I was more than impressed with the efficiency and quality of their work! It's not everyday you find a place that is genuine and truly cares about their customers. Overall great experience and would definitely recommend. read more

I had such a great experience having Julie as my point of contact. She treated my car as if it were her own. I felt like I was in great hands the whole time. read more

Wanda and the team at CAC helped me in a pinch quickly, professionally and made the dent in my car virtually disappear. I'm super grateful and will absolutely call them next time the need arises. read more

They took an incredibly long time to repair my car. They returned it to me before the repairs were complete and recalled it. They screwed up my alignment after replacing, virtually, the entire front end of the car (about an $8K job). Then when I spoke to them once I was told to come in and they'd see what they could do. A couple of months later I had not come in but called, spoke to the same office manager, and was told that they were now under new ownership and this was not their problem. I believe they still have the same incompetent mechanics working there. read more

I recently had my MBZ 250 SLK repaired at Classic Auto Craft and they did an excellent job. I only had the car 4 months when someone hit the side while it was parked. Needless to say I was very upset. Ceasar at Auto Craft was very professional giving me a quick estimate, explained the insurance claim process and their warranty. BTW they are an authorized MBZ repair facility. My car was repaired within 4 days as promissed and looks as good as new. In fact better as they detailed the car inside and out as well. Their service was first rate - dropping me off at the Ferry terminal after I delivered the car for repairs and picking me up again when the car was ready. They even stayed opened an extra half-hour to accommodate my schedule. read more

We had to have some work done on our Toyota Highlander- Will and Jose were Gentlemen and Craftsmen. Our Highlander is as good as new-and sparkling clean. They went out of their way to make us feel important. We recommend Classic Auto Craft to all needing any body work, The Best! read more