Unbelievable. I just purchased a deal, $50 for $100 worth of service, and when I called to schedule…read moreservice, Mike the owner informed me that it's not worth it for him to clean my studio carpet for $50. The reason why I chose to go with him is bc of the good reviews and the deal. That's the whole point of running specials, to gain recognition and build a happy customer base on Yelp. So apparently, I now need to waste my time getting a refund for my deal from Yelp. He told me he would recommend others who are cheaper, because his services are too good for me. What kind of customer service is this? What's worse is that we got disconnected due to bad connection, and he hasn't called back nor is he picking up the phone when I call. It's pretty obvious he's avoiding my call now. Does he really think I'd keep this to myself when I bought the deal on a REVIEW SITE called Yelp?

These guys did a great job. They were nice, honest, and professional and price was fair. Showed…read moreup on time and got right to work. Carpets looked amazing after they were done and best of all no waiting for the carpets to dry. Will definitely be calling them back when it's time again.

Had to get our carpets cleaned at the last minute before our closing date. This company not only…read morehelped out at a pinch but did an amazing job for such a last minute scheduling. They got every stains my animals left. Beforehand I tried steaming my own carpet not once but three times and still struggled to get the stains off but after Wolfe & whisker came in and did their job I couldn't even tell where the stains were at. I was definitely happy with the end results and so were our home buyers after seeing it at the final walk through. Highly recommend this carpet cleaner they did an amazing job!

We bought a carpet cleaner to clean behind our pets and we thought it did a good job. We had a few…read moretrouble spots that just wouldn't go away but we just overlooked it. We thought over time they would lighten up but they never did. We decided to eventually sell the house and we wanted to get the house cleaned by a professional. We hired Wolfe and Whisker and we're completely blown away with the results. I thought I had stumbled into the wrong house. Is this guy a magician on the side or something. Every spot I knew of even the hidden ones were completely gone. It looked like brand new carpet had been installed. The carpets smelt so fresh it was very eye opening. I'm throwing our carpet cleaner in the trash and I'm just going to get these guys again. Rodney showed up when he said and was very professional. This guy is the real deal. If I could give more than 5 stars I would!

I had a bad experience with carpet cleaning before, so it took me a few years to decide to call…read moreanother company! This time I chose Platinum Carpet Systems. Lucky me!!! I sent them an email to ask for as estimate and got an answer right away (seriously, it took them 5 minutes to answer me!). All communication was through email (which I prefer) and all my questions were answered really fast! The price was amazing! Better than all competitors! They were able to book me 2 days after my first contact (again... so impressed!) and when the came... OMG... it feels like I have a new house. The cleaning is amazing, really thorough, and my house smells soooo good! And they did it in two hours! I will definitely be using their services again and I really recommend them! I'm really, really happy!

Overpriced for the service you get. My little sister spilled a strawberry milkshake on my stairs at…read more11pm. I called Platinum Carpet Systems the very next day; they came the day after. Tried to upsell me a "carpet protectant" but I declined. Coincidentally (or not) my carpets look the EXACT SAME AS THEY DID PRIOR TO THE "CLEANING". You mean to tell me "state of the art equipment" could not remove simple milk and strawberries????? Okay. Went to Publix and got a rug doctor and would you know the stain came right up?! Hmph! Should have gone with my first mind but I try to support small businesses. Lesson learned.

They cleaned our carpets in our rental when we bought a house and also cleaned the couches at our…read morenew home. They did an amazing job. We have 4 boys and had our couches close to 10 years... couches look brand new! I will definitely keep their information for future cleanings. Thank you! Sorry, my review is a few months late...

Awesome work by Patrick and his crew. Got rid of cat smell and stains. Quick service. Guaranteedread more

Mike got out to my mom's house in one day to clean her carpet in her bedroom before she got out of…read morethe hospital. I could not believe it, it looks brand new! Highly recommend!! Thanks so much Mike!

We needed our carpets cleaned and Mike absolutely DELIVERED! We had charcoal toothpaste stains…read morefrom our dog who eats the tubes if she gets a hold of them. We had some other deeply embedded mystery stains that were on our carpets since we moved in 10 years ago and they are GONE! I was blown away by his very reasonable pricing and WISH I had taken before photos. Next time I will! Miraculous results, it feels like new carpet!

Normally, I do not write reviews, they are far and few between -…read more Now... I will say this... Approximately a year ago I had used A Plus - I was in the hospital for emergency life saving surgery - and due to my health - I was not allowed to leave the hospital and had to leave my dogs alone for almost 24hrs - please understand - my leaving my dogs was NOT due to neglect - I was a day - 2 days at the most from dying - my situation was CRITICAL and the Drs stated if I left the hospital there was a very STRONG possibility that I could die driving home to get my dogs - my fear of dying was overwhelming to say the least and the thought of possibly dying driving home to get my dogs and possibly injuring/killing anyone in a car accident was not something I could risk... Unfortunately, one of my friends was not able to get to my dogs until the following day and she was aware of how dire my situation was - Needless to say, I knew that my carpeting was going to be hit with the dogs 'accidents'... About a week after my surgery I started to call around for a carpet cleaning company that would be willing to do the work without gauging me in the pocketbook... I found Alex at APlus - He was extremely kind and compassionate to my situation - He was willing to work with me in every aspect - I had never forgotten... And when I FINALLY came home - my carpets looked incredible and there was ABSOLUTELY NO 'ODOR' lingering... It was a HUGE relief to me! I reached out to Alex again, literally today, regarding a cleaning... He remembered me from the initial job and from previous conversations... How many companies will 'remember' you? Now I will not go into what we've discussed and agreed to... But, I will say this... For a company in today's era that is willing to GO ABOVE and BEYOND and TRULY helps a person and put's the customers needs before their own profits - Speaks VOLUMES... I'm old school and you are only as good as your word, a handshake means something... I can only go by the work he had done for me previously and I was very happy with results... But, the absolute generosity in helping a person in my situation, (I'm sorry I do not wish to elaborate), gives me renewed faith that there are still Companies like APlus who truly care about their Clientele... I may not be able to use his services as much as I would llike, but, he has a customer for life... Unless of course I win the lottery - Sorry Alex - if that happens I'm moving to Bora Bora! If you are looking for not only good work but a company who listens and actually cares... Give Alex a call... Tell him I sent you!

My family owned a carpet cleaning biz for a period of time so I know my carpet cleaning. A Plus did…read morea PHENOMENAL job in making carpets that are older look (and smell) fresh and new in a lasting and meaningful way. He was able to accommodate my short-notice request and crazy work schedule, and communicated well and clearly throughout the scheduling process. He showed up on time and finished when he projected he would. I was favorably impressed with his professionalism as well as the very reasonable pricing for his services! I waited five days after work was done to write this so any temporary effect would pass...you know how sometimes carpets look great right after while drying, then a few days later when dry, stains reappear and you see the work was shoddy - surely NOT the case with this work!) He also cleaned a sofa and dining chair cushions for me which look brand new afterwards. I went from thinking about replacing the carpets in the just-acquired home, to being able to spend those dollars on other projects, thanks to the outstanding workmanship of the cleaning job! I could not be happier with the completed job, and will definitely use this company again as well as recommend it to others I know.

Ken was excellent. He was flexible with my schedule, arrived promptly, communicated often, and…read moreabove all else, he was honest. The price he quoted me was the price I paid. My carpet was covered in stains, battle scars from a with a stubborn puppy I struggled to potty train. The stains were so dark that they looked fresh, even if they were months old. I was skeptical something like that could be cleaned out, but lo and behold, they could and they were. Ken was there for just under an hour, and he managed to destroy any trace of the year's shenanigans. I held off on writing a review, because I wanted to make sure it wasn't some illusion that would come back after a good night of sleep. Well one week passed...then two. No change. My carpet looks like it's safe to take your shoes off in my apartment. lol I regret not taking a before and after picture, but honestly I was so stressed out and desperately needing for the reviews to be true and for this to actually WORK that I forgot to. Just know that if you're looking for someone to get the job done- this is your guy. Don't go anywhere else. Ken will have your back. I've already recommended him to my parents, when they need to clean the basement carpet for stains from my childhood dog. :)

This review is a little late but life has been beyond hectic as my husband and I have moved into…read moreour new house. We closed on our house the day before Thanksgiving and seeing the state of the carpets in the house I knew carpet cleaning was a necessary expense for our new home. As usual I came right to Yelp to find a service provider after all the awesome reviews I decided to go with Dirt Blasters. I called Ken and he was so easy to talk to and booking was a breeze. He ended up calling the day before my actual appointment with a opening which was perfect as one of my dogs decided he wanted to christen the new carpet by peeing an hour before my appointment. I didn't think the carpet was as bad but after Ken showed me some spots I realized it needed a lot more work and Ken so graciously worked within our budget as I hadn't planned for the extent of the carpet. He did such a tremendous job and gave me even more tips to maintain carpet with all the dog hair that accumulates with ( 2 bulldogs). I know that for our carpet maintenance until we get hardwood and even after that it's a no brainer to give Ken a call. Please take this review as honestly as I am writing it as this is a business owner that takes pride in his work and values his customers and I sincerely appreciate this as many business don't place a high value on customer satisfaction. Thanks again Ken!! My carpets look awesome and I am so thankful.

Number one for service!Frank did an amazing job. The final result on 25 year old carpets was…read moreamazing and helped us get top price when we sold the house. Frank was very efficient and got the job done fast and without any clutter or mess. Price was more than fair and end result was exceptional.

Used Chem Dry Powder Springs...Frank Humphries.... What a…read morenice man...and knows what he's doing ! Returned phone calls and did a great job with our living room carpet. I like Chem Dry... because the process does not leave your rugs soaking wet. They will dry within 4 hours ...our did. Price is very reasonable.