Few people have surprised me with kindness and understanding when the issue is mechanical problems…read morewith a car. Owner Rick, of Pepper Auto Body, is such a man. His professionalism, expertise and attention during a difficult personal time is greatly appreciated. The repair looks like showroom quality. This is a business that deserves the great reputation that they have. Thank you, Rick!

I scraped my bumper and the dealership I normally go to recommended Pepper Auto Body. I spoke to…read morethe owner on the phone who told me to stop by so he could look at the damage and write up a quote. I was able to schedule my repair while I was out of town on a business trip- perfect. The end result looks like it never even happened in the first place! He also buffed up a few other minor scratches and it looks sooo much better. Easy to deal with and fair pricing. Thank you!!

When I bought my first car, I made sure to go with a dealership I had faith in…read more Any time there was a need they couldn't handle, they sent me to Belknap. It's been 15 years (holy crap that's a long time) and my original Pontiac is long gone, I brought in my current car for its first major issue. John was quick and thorough, gave me an incredibly reasonable estimate, and was able to get the repair done in a great time frame. I went to Belknap on a dealership recommendation and I recommend them to everyone. Also, they have a stop light in the parking lot! How cool is that?!

Ive had several jobs completed here, 2 cars & a Motorcycle fairing. Amazing work, near perfect!…read moreHighly recommend.

We had our vehicle damaged in a collision where a speeding driver slammed into a standing car…read morepushing it into the front of ours. Good thing there was another car or ours would have taken far more damage. The shop service experience was pretty much straightforward, dropped off the car talked to the insurance companies and they worked everything out. There was a small issue with paperwork but that was insurance company related and quickly resolved. They didn't have a few parts in stock so we had to wait an extra few days for them to get everything repaired. Quality takes time and this job shows how they took time and used proper skill to restore our vehicle to mint condition. Can't speak for costs since it was all covered by the insurance. The estimates given to the insurance company didn't seem overpriced to me though, but that's coming from someone with no prior body shop encounters. And hopefully this will be our last. Car accidents suck. Thanks A&A for making the post accident recovery a bit easier for us.

Took my low-mileage 12 year old car for a paintless dent removal. While they weren't able to pop…read moreout one deeper indent along the passenger door, it looks so much better now and was totally worth the very reasonable expense. They also took care of a few dings and scratches to make the car look even better. And the best part was that it took just a few hours. Great people to work with.

My car looks good. The repair looks like it was new. The service was very good I was kept…read moreinformed of the repair progress. Thank you. To all your staff Ross and Janet

I have been Riverside (Ross and Janet are super to work with) a few times over the years. Their…read moreservice is excellent and they seem to always go the extra mile for their customers!! I will not go to another repair shop. They have been extremely fair and do excellent work.

This place was wonderful to work with. They worked hard to get my parts early and had the whole…read morerepair completed in two days. Extremely affordable and the service was outstanding! My car came back looking great. I will only go here for body work.

I love these people. They are fair, friendly and do outstanding repair. You cannot go wrong here,…read moreRoy will take great care of you!

Brett is the man! I just bought a new honda and after having it only a few months there was a freak…read moreaccident in the garage during grocery duty that caused a metal rake to fall and scratch the entire side of my drivers door. As anybody with a brand new car knows, that first scratch is really frustrating, especially when it is a huge one down to the bare metal. I brought the car in based on some reviews of some buddies at work and they looked at it immediately. Brett then gave me 2 options on how to tackle the issue, one being the "proper" insurance way where the whole door gets repainted and blended which was priced like a proper body repair- this is where most places would stop and give you no choice. He also gave the option to do a touch-up with a wet sand and and buff which was substantially cheaper, so cheap in fact that I decided to try it first and if it didn't meet my standards I wouldn't really feel like I lost out while doing the full door paint and blend. Well anyway I dropped the car off the next day in the morning and by lunchtime it was already done. Not only was the repair incredibly done, the whole car was cleaner than when I bought it new! This was actually several months ago and the repair is still as good as the day it was done. So the place isn't just great because they do good work, it's good because they don't just try and gouge you and actually give you options.

Jason and his crew at Precision Body Works II in Crystal Lake, IL, did a beautiful job on the…read morerepair of a big dent on the back corner of my Toyota RAV4. He even went beyond that repair and was able to correct a repair problem I had with what another body shop's work on different accident repair. I highly recommend them and their body repair work. Everyone I met there were courteous, kind, and professional. Thanks again, Jason!!

I've read the other reviews of this company. I really don't understand the negative reviews. Let…read moreme describe my 5-star review. This company has been in business for decades in Chicago area and North-Northwest Suburbs. I've been a satisfied customer of this company for decades (yes, I may not be the best driver). Also, I have a good friend who lived in Chicago over 30 years and he also affirms my recommendation from his contact information. Let me describe my latest interaction with Casten on Route 12/Rand Rd, Wauconda, IL: I'm disabled. I have an adapted van. I dinged it up as I learned to drive this tank. (Honestly, the only other person who could understand my driving issues would be an owner of an original civilian Hummer). I wasn't willing to make an insurance claim because the damage wasn't accident-related; just due to my scraping barriers due to my learning new equipment. I went to Casten to obtain body repair. Most of the repair was sourcing proprietary parts from the adaptive company. They took on this challenge, sourced the proprietary adaptive parts, and made my adaptive van new again. Cost for the work: Rather than make me deal with towing companies ($$$), they arranged a person to do pickup and drop-off since I live 1 mile away. That saved me $hundreds. They spent the time to source the proprietary body parts for the van. The finished product was "NEW." Lastly: As I've described, they've been excellent in their work. The LAST SURPRISE was: when I picked up my vehicle, they handed me a "party-bag" with sweets and a pen with their name. I'm not into sweets, so I passed that on. You get work done and you pay. What company gives you a little goodie bag for contracting with them?

5/29/2024 I took my F150 king Ranch Casten Bodyshop in…read moreWaconda IL, to have my turn signals changed on the towing mirrors. They were changed, but scratches were left behind on the rigth-hand side mirror. I was told that the scratches were there before they changed in the mirror, and they would not pay to fix it, I drove my F150 every day I would know for sure if there were anything in my mirrors. While the customer service is good, quality of service is really poor. L.Mata.

I highly recommend this family-owned business. My car looks brand new!…read more Prompt quote. Great communication. Friendly and respectful. Outstanding work. Good price. Pleasure to do business with. Hopefully I won't need them again, but I will definitely return to Manny with Balleno Autobody Solutions if I do.

Great, quick, high quality service. Manny was very responsive and genuinely nice. Support your…read morelocal business! Fixed up a bumper on my Accord after an accident, now it's as good as new