Golden Touch was extremely professional and helpful with getting me an estimate, amazing price, and…read morerepair/paint for my car. They made the whole process clear, easy, and quick. I'll definitely be back in the future!

After our car was hit on the driver's side, we knew we needed a repair shop we could trust. The…read moreinsurance company pushed their "preferred" shop, but it felt like a conflict of interest as like they cared more about saving money than doing the job right. Then we called a few dealerships, and while we knew they'd do decent work, the pressure to commit immediately left a bad taste in our mouths. We searched collision repair shops and found Golden Touch Collision Center, run by Mr. Sayed. From the very first call, it was clear this wasn't just another shop. It was a family-owned business that truly cares. The reviews spoke for themselves, and after our experience, I can confidently say they live up to every bit of the praise. What stood out most was the personalized service. Mr. Sayed treated us like family, not just another claim number. The work was dealer-quality, but with the warmth and attention you only get from a local business. A small item was accidentally overlooked (something any other shop might have dismissed), Mr Sayed went above and beyond to make it right--no excuses, just outstanding customer care. Even dealing with the rental car company was stress-free because he stepped in to help communicate and ensure we had transportation the entire time. That level of dedication is rare. If you're looking for honest, high-quality repairs with a personal touch, Golden Touch is the only place you should go! We'll never use anyone else. Mr. Sayed and his team have earned our trust for life and we highly, HIGHLY recommend them!

Excellent job repairing rear fender and broken tail light on my Civic, it…read more looks better than new. If I have any further needs for a body shop, First Choice will be my First Choice.

First Choice Collision was absolutely phenomenal…read more Unfortunately, a deer ran out in front of my car and did some serious damage to my car so I took it there and I couldn't be happier with the service I received. Mike (the owner) and his team were incredibly professional and kind throughout this whole process. If I ever have any issues with my car I'm absolutely bringing it back here.

What a terrific team! I took them my Tundra that had a couple of pretty ugly dents - the team at…read moreJust A Dent performed some magic and made them disappear. These folks take pride in being masters at their craft. Pricing was very fair, no surprises. They were friendly, courteous, and communicated very well - five stars! I'll definitely use them again and would recommend them to friends and family.

they get the job done but expensive. there are more competitive option at almost half the price in…read morethe Spring area

I've had work done by this shop twice already unfortunately for me but grateful for them! both…read moretimes, they got me right. They were so efficient when it comes to communicating from Vic, to Tyler and everyone else involved doing a phenomenal job on my car and being so respectful and pleasing to speak with every single time. I can't say I'd look elsewhere because of how good their work is. I would 100% recommend them to someone looking for trustworthy work on their vehicles.

Vic's Auto Repair provides exceptional customer service. Hands down the best service/repair…read moreexperience I ever had for my '08 Jaguar XJ8. Accurate estimates without any surprises. Car was washed, vacuumed and ready to go when promised. Included with their repairs is a great warranty which is an added bonus.

I want to say first of all thank you to hot city automotive. They are an incredible auto repair…read moreshop. Experienced techs and friendly customer service. Super fast! Was highly recommended to them. They just purchased this place and have deff updated and upgraded it. They will keep my families business for ever! Stefano & Jared are amazing and Meagan in the office is super informative. Thank you!

I took my commercial van to this location based on their comprehension estimate. It took 2 and1/2…read moremonths trying to get the funds to pay them. During that time the staff were hospitable, gracious, and understanding. Once I was able to pay for the parts, they took that payment but did not obtain parts nor begin work for nearly another two months. It took them 2 and1/2 months to get parts and complete the body work with partial and incomplete engine/motor system diagnostics and work. This company failed to do the work promised and billed nor did the keeo and provide me with the parts the allege to have replaced, although was a term for my acceptance of the job. They also refused to produce invoices for the parts they allege to have purchased and installed, as I requested. They also charged me an additional one thousand dollars. The owner made me a verbal offer to correct one deficit, but I told him I feared returning to them. Given the incomplete and poor workmanship, I was forced to go to another merchant as he suggested, due to my uneasiness. This business failed to comply with our signed agreement. Steer clear! Jesus said tell them of His love for them and leave this business to Him. I've done just that. I wouldn't give them even one star but the system requires it.

Failure to meet deadlines and provide timely updates, creating frustration from us as client…read more Disorganized. Poor attention to detail and lack of accountability. Unreliable. Lack of professionalism in handling client interactions. Neglectful in maintaining transparent and professional contact. If I could give, 0 stars, I would. Seems like no one knows how to properly communicate the deadline for getting a vehicle back to their client then complain & make remarks of how "your wife called like 10 times today" I called 3 haha. Kevin (estimator) did his best to relay information from Miguel (I believe mechanic manager?) Xochil (manager) was on leave and tried her best effort to ease my frustration of the constant push back, I asked to be updated, yet never was. Said car was needing a test drive, I asked for a picture of the odometer, received no response after we were in "constant" communication via text (I say this loosely as she wouldn't pick up my calls, but would text me while I was on hold). Paid our deductible after a month our vehicle was in the shop, get inside with incorrect tire pressure from 2 of the 4 tires. We go inside, they put air in, just for us to circle in their parking lot to notice there was a knocking sound. Go back in, yet again, for them to tell us "oh yeah xyz is also broken." Wouldn't that be something to bring to our attention before we pay money to get our truck back? Also as we requested a rental since we turned it back in (obviously) the white girl inside had an attitude. We shouldn't have to ask for updates, but again, when we ask, they're annoyed and give vague answers. Then the Hispanic lady wasn't any help either. Funny enough, the owner Kevin Williams, comes in at the perfect time after the verbal altercation and assisted it well; but when I was telling him what happened, the white lady says "that's not what I said but okay" funny she had a lot to say when confronted to her boss yet little to nothing when asked for an update. Overall, do not leave your vehicle here. Kevin in front, black man, Hispanic lady and white lady have a bad attitude, Miguel maintenance manager didn't communicate, Xochil didn't want to answer calls.

Don't bring your car here. I waited almost a year for a replacement hood for my car and it still…read moredoesn't look right. Carstar didn't communicate wait times or updates. Carina is argumentative and Kevin the owner doesn't pay attention to work going in and out of his shop, apparently. Truly a miserable experience getting my car fixed. I wouldn't wish this type of service on my worst enemy. Do yourself a favor and take it anywhere else. They're a total joke of a repair shop. You can go to a circus to see clowns or come here, the choice is yours. There's no star in Carstar here, period. It's funny that Carstar is interested in helping resolve the issue with me and other dissatisfied customers after the fact! When they could've solved the problems sooner, instead of after the fact. Look at the other one star reviews for further proof if you don't believe me. Do yourself a favor and go anywhere else but here.

Steve and his team were extremely professional. I received timely updates throughout, and the…read morerepairs were completed ahead of schedule. As a pleasant surprise, they even washed my car and vacuumed the interior - something I didn't expect. Highly recommend!

5 stars doesn't seem enough!! Victoria and Steve were professional, friendly, knowledgeable, and…read moreHONEST! I really appreciate that they gave me different options on ways to save money on parts (OEM vs aftermarket) for my repair since I was a cash paying customer. I got a quote from Caliber Collision and the price difference was shocking! As it turns out Milstead is a much better equipped body shop because they had the technicians and equipment on hand and did not need to hire anyone out to do recalibrations for the sensors on my bumper which that alone saved me $400-600. To top it off they offered a courtesy car wash and interior vacuum which I wasn't at all expecting. Thank you Milstead for going totally out of your way to serve your customer. I will happily recommend you to anyone I know needing your service!

I love Mel! When your in a tire pinch and she's booked up! She saved the day!!! As always, i send…read moreeveryone to her! Honest! Funny! And dedicated!

IDB treated me like family and I felt that my car was in good hands since the moment I walked in…read more Great customer service