I've been bringing my car to them for the last almost two years for oil change and maintenance;…read morehonestly I don't trust any place else with my VW Tiguan. They just take good care of your car, explain everything it's needed and they have fair prices. Recommend them 100%..

Came to this place after it was recommended on an Audi forum and I needed a critical repair ASAP…read moreand I don't live here. Luis is very knowledgable and knows what he's doing. All his staff (except Kenneth Tran) are very courteous and respectful. They send you pictures of your car as soon as you bring it in so you have evidence of the condition it's in when you drop it off. They also send you updates/photos during the repair so you don't have to question if they REALLY did the work they claimed. The only thing I would change about this shop is getting rid of the front desk guy, as his attitude towards customers is really combative and rude--and he's never worked as a technician so he doesn't know what he's talking about when he 'recommends' things you need.

Quality work and no hesitation to satisfy if you're not completely happy with the results.read more

So sad we have had many car repairs completed here over the years but this was by far the worst. We…read morewill not return!!! They quoted us $3,000 for repairs. We paid the fees, got the truck home, and it still wasn't repaired. They tried to put in cheap parts in our brand new truck. Then they charged us another $1,100 for a tail light . They took advantage of us and should have done the quote right the first time. To top it all off the main service guy STOLE personal belongings from our vehicle. We found out because when we went back to his office OUR belongings were on his desk. Shame on him. The management here is awful and can't be trusted. Hargey the owner needs to get his team and company back in line to provide better customer service.

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

Absolute integrity beyond belief. Highly skilled European Specialist trained by Mercedes Benz with,…read moreBimmer, Mini, Range River Rolls, Bently and many other European brands serviced. Unbelievable domestic capabilities and Asians too, excellent diagnostics. Always advise priorities for repairs based on safety related first and necessary now, have time and sometimes it's graveyard, Their expertise is sought and even get ones that others cant get right including dealer referrals, huh yeah. Straight shooting and recognized by their2000+ loyal regular customers even those from out of state that have been told by the Houston friends to bring their car here, Prices always fair and they give you a 24k/24mos warranty for their work. Race, speed and performance requests get continuously advised as to how much do they want to go fast at their expense, Cars seen in the shop include every brand: MB, BMW, RR, Mini, Bently, Rolls, Jag, Nismo, even a McClaren plus every Domestic and Asian out there and a wonder on trucks. companies bring in their work tucks that others screwed up, Be prepared to know about you than you ever wanted to if you get to talks to Mario or Nathan and Jim with his 40+ years in the business knows just about aver basic, Nick the new kid on the block is insuring accuracy and facilitating speeding things up and ensuring the right parts that are needed are getting there . Also noted for doing some performance mods for the blue and brown boys out there. You will not out run them. This is the 5A team of the Houston metropolis ,.The only ones my 7 cars go to. He will install your parts but you will pay for all down time when it has not been VIN matched and he will not warranty, Experience has shown most parts brought in do not work so you just bought you a down bay,

Jim and Nate have been working on my cars for the past 10-12 years. I first found them to replace a…read moreclutch in my mini cooper s. They are always very knowledgeable no mater the car type. I actually do most of my own car repair but rely on them when it is out of my scope of ability. Would trust them with any car I ever own. I have many friends that use than as well and have heard nothing but great feedback from anyone who has ever used them. They are trustworthy and do great work.

Contacted for a mobile mechanic to put in my parts. He told me they do not warranty parts they do…read morenot purchase but can install. He would have come same day but scheduled for next day. Alejandro showed up as promised and installed the part in less than an hour!! I usually work on my own cars and didn't finish this job because I am getting older and crawling under a jacked up car is getting more difficult. Called someone to tackle it and finally get it off my list. The price was reasonable and he offered a cheaper price if O brought it to him.

I needed my car's rear brakes changed badly. After checking Yelp, I was sent numerous offers. The…read moreowner, Alejandro, sent a reasonable quote and we talked about my repair. After getting prices, he hit me with the game changer... he would come to my home to do the repair and not charge an additional travel fees. I immediately agreed and had him drop by later in the day. After a hiccup with a part (not his fault), my car had new brake pads and a new rotor. I was extremely pleased with the service I received as well as the price I paid. Tito's may be a small business but he offers QUALITY service. I would definitely use him again and I honestly recommend that you do as well.

I had a great experience with Tyler and the crew at Brown's Auto Repair. From the moment I walked…read morein, they treated me with honesty, respect, and professionalism. Tyler took the time to clearly explain the issue with my vehicle and the options available, which gave me confidence that the work being done was truly necessary. What stood out the most was their integrity. It's not always easy to find a mechanic you can trust, but Tyler and his team operate with transparency and fairness. The work was completed on time, the pricing was reasonable, and the service exceeded my expectations. It's refreshing to see a business run with such strong values and work ethic. I highly recommend Brown's Auto Repair to anyone looking for reliable and honest automotive service. As the Bible says: "The integrity of the upright guides them." -- Proverbs 11:3 Thank you, Tyler and the team, for doing business the right way.

The Brown auto repair always takes great care of our vehicles. We been coming here for over 10…read moreyears. My husband deals with Patrick, they are honest, timely and they are reasonably priced. It's hard to find mechanics whom you can trust. So far they have been great!

My family has used Cillis Car Care since the 1970s. They do amazing work and you can trust what…read morethey tell you. My dad was highly judgmental of all auto repair shops. Once he discovered Cillis, he never changed. They have helped keep four generations of our cars safe and reliably on the road. (My grandfather, dad, me, and my kids. Not sure you can find anywhere else as consistently honest and helpful.

I recently visited Cillis for service, where Alexia handled my appointment. She brought my car in…read moreright away and walked me through her recommendations based on the issue I described. During their free vehicle inspection, what another repair shop had diagnosed as a costly shock assembly replacement turned out to be something completely different. Alexia showed me the actual problem: a tire bulge that required replacing the tires, followed by a return visit for a wheel alignment. That plan makes sense, and I intend to move forward with it.

I took my truck here, before trading it in, for a second opinion after "Christian" Brothers told me…read moreit needed $8000 in repairs. This is after i had already spent $10k on this 2020 truck in last year. R&E inspected it for $50 (CB would have charged close to $200) and could not find the "problems" CB did. First impression is that i found my new mechanic and they are honest and friendly people. Thanks R&E!

Pricey even with veteran discount. Poor communication about future work needed. No good parking…read morearea.