If I could give this place zero stars, I would. I brought my…read morecar in on April 13, and the repair process dragged on for three months. They did not contact me for the final installation until July 13. The shop charged my insurance nearly $6,000, yet my car was returned to me with poor-quality and incomplete repairs. I have included photos of the $6,000 repair they billed my insurance company, along with my rental car receipts, so you can see exactly what I went through and judge the quality of the work for yourself. The first time I picked up my car, no one told me the job was not actually finished. Also Clips had been removed or were missing, and my car made a horrible noise while I was driving on the freeway. It honestly sounded like my wheel was going to fall off, my anxiety and stress was ultimate high. I had to bring the car back, rent another vehicle, and wait while the North Park location sent my car to Miramar and then back again. Communication was terrible throughout the entire process. I constantly had to call for updates because no one kept me informed. My insurance only covered a rental car for one month. Because this shop took so long and still had not completed the repairs correctly, I had to pay for another month of rental expenses and rental insurance out of my own pocket. They did not cover the full rental cost and would not even agree to pay half of my rental insurance, even though their delays and poor workmanship were the reason I needed the rental for so long. The second time they returned my car, the clips still had not been properly installed. I was driving on the freeway with my baby in the car, genuinely scared that the wheel or part of my car was going to come off because of the horrible noise. I then had to continue driving the car like that for another month while waiting for them to finish the job. That was completely unacceptable and unsafe. I had to return to the shop four separate times just to get the repair completed correctly. Pablo, the manager at the North Park location, did not go above and beyond to resolve the situation. There was no urgency, accountability, or concern for the stress, financial loss, inconvenience, or safety risk this caused me and my baby. I have already notified my insurance company about this experience and asked them not to recommend this shop as a reliable or trustworthy repair facility. This place is a disaster. Poor workmanship, terrible communication, excessive delays, unsafe repairs, and no accountability. Save yourself the stress and take your car somewhere else.

I went there to have a hood release cable replaced. They sent me an estimate over $1600.00. I went…read moreto M & M, down the street and they replaced it for $300.00. Don't go to Fix unless your insurance is paying.

I damaged the rocker panel on my Toyota Corolla and started looking around for quotes…read more Unfortunately, the estimates I received from other places were far beyond what I could afford, especially since they recommended replacing the entire panel. I stopped by this shop early in the morning for a quote, and Larry greeted me warmly and was incredibly welcoming from the start. He took the time to listen to my concerns and understand what I was looking for. While preparing the estimate, he brought one of his mechanics out to take a closer look and make sure the work could be done properly. Larry provide me with the most affordable quote I received for replacing the panel, answered all my question, and he offered me an alternative option to salvage and repair my current panel. That option was within my budget, so I decided to go with it. The repair was completed by the end of the day. Larry texted me to let me know it was ready, and I picked up my car the following morning. I cannot recommend this place enough! Larry and his team were honest, professional, efficient, and fair throughout the entire process. I'm happy with how my car turned out, and I'm so glad I found a shop I can trust. If I ever need repairs for dents, scratches, or any other damage to my car, this will definitely be the first place I go. Thank you, Larry and team, for the amazing service.

I had minor scratches on my car door (clear coat only) and a couple of small creases of the kind…read morethat paintless dent repair guys fix. Larry inspected the damage, took photos, and offered me options. Repainting the side of the car was going to cost over $2000, which was out of the question given how minor the scratches were. I opted for buffing, which Larry indciated would take care of the scratches. The cost would be $900. He subsequently informed me that the paintless dent repair would be an additional $895. This is about four times the going rate, so I declined and decided to get that done cheaper after the scratches were repaired. I picked up my car today and the scratches are as evident as when I brought the car in. I told Larry I was dissatisfied with the work and that I felt I had been way overcharged. After some discussion, he agreed to reduce my bill to $800, $100 off. I paid the bill and left his shop, still convinced I had been ripped off. Larry, not I, is the guy with experience in paint and dent repair. He had a duty to tell me up front that he wouldn't be able to get the scratches out by just buffing. Had he disclosed that to me, I would have gone elsewhere rather than pay hm $800 for ineffective buffing. I will never go back to Dent and Scratch Pro. Their website pledges "100% satisfaction guaranteed." That's a false pledge. Anyone doing business with Dent and Scratch Pro better thoroughly cross examine Larry on exactly what result to expect before handing over your car and credit card to him.

He is awesome , honest and an excellent communicator! I highly recommend him! . He does precision…read morework.

I had bumper with deep dent on it, other says can't be fix, but Al fix it with much less price and…read morevery high quality

I'm very satisfied with the repair. Ricky offered a fair price and got the job done in just two…read moredays, which was the fastest turnaround compared to the other auto shops I contacted.

I recently worked with dent and scratch pro to get an estimate for damage from an accident, and I…read morehonestly cannot recommend them enough. From the very first message, their communication was outstanding. What really stood out to me was their transparency around pricing. The estimate was detailed, fair, and competitive--I genuinely felt like they were looking out for my best interest rather than trying to upsell unnecessary repairs. In an industry where that can be rare, it meant a lot. The staff were courteous and knowledgeable. If you're looking for an auto body shop that communicates well, offers honest value, and treats you with respect, this is the place. I'm so grateful for their help and would absolutely return if needed.

My mom has trusted De Alba Spring Street with her vehicles for many years. She isn't the best…read moredriver, but she always went back because they consistently treated her with patience and kindness. Even as she's gotten older, they've taken the time to explain what her vehicle needed in a way she could understand and always provided repair options to fit different budgets, which I really appreciated. As my mom's health has declined, it's become even more clear that they genuinely care about her as a person, not just as a customer. That kind of compassion is rare. If you're looking for an auto body shop, I highly recommend De Alba Spring Collision. They're a family-owned business that takes pride in serving the La Mesa community, and it shows in the way they treat their customers.

Well, I feel like I'm just piling on given all the wonderful reviews already received by Spring…read moreStreet Collision and Paint (SSCP) but it is deserved. By the way, this is a second review despite it showing it linked to a review a few years back. Different trucks and different work. Needed my 2008 GX470's OEM front bumper reinstalled after the truck had been fitted with a custom off-road high clearance version. SSCP ordered the needed parts as items such as front bumper brackets and fasteners were forever lost. They even fabricated (at no additional cost) two small attachment points as portions of the truck were cut during the off-road bumper install. Truck looks great, they communicated the few deviations from a completely stock fit, specifically that the fender liners, due to oversized tires, could not be installed all the way at this time and the cut liners remain. These can be replaced and fit to stock should I go back to stock size wheels and tires. Car was delivered! Car was cleaned / detailed! Both unexpected perks when I first chose to have them do the work. Price was very fair given the ask and I recommend this shop for your car repair needs. Should this or one of my other cars/trucks need attention, I will not hesitate to contact them. Thank you SSCP.

Friendly. Easy process when car got totaled. They worked everything out with the insurance company…read moreso it was hands off once we dropped the car off. Can't say anything about prices because it was all handled by insurance.

DO NOT WASTE YOUR TIME AT THIS HORRIBLE ESTABLISHMENT WITH TERRIBLE EMPLOYEES!!!!! They straight up…read moredenied giving me an estimate for my car. he said that they were too busy with other people that are actually getting work done with him. i said can't you take the pics then email me the estimate? he said i wasn't even going to get work done there so they couldn't help me. he told me like 3 different excuses, literally trying to just get rid of me? he was ARGUING with me! it was super unprofessional and plain rude. you don't want to go somewhere that they argue with their customer their own opinion not even any facts lol. super lame guy at a bad shop. go somewhere you're respected.

My Jeep got tagged by someone over the weekend, so I brought it in for paint repairs. After taking…read morea closer look at the tagging material, Marcos -- one of the representatives -- told me it was actually an easy fix. He went ahead and took care of it right away. Because of his honesty and professionalism, I ended up saving $500 in co‑payment that I didn't even need to spend. Their ethical approach and top‑notch service really stood out. I highly recommend West Coast Auto Body and Paint.

Manny was very helpful in coordinating the repainting of my camper shell. Pricing was fair and the…read morequality of work was good. Turn around time was excellent.

My car got scratched up pretty badly on the rear fender and bumper. The body shop I used in the…read morepast was no longer in business, so I had to find a new one. After doing some research online, I found that Darby's was located quite close to where I live and they have a very high rating on Yelp. So took my car in to get an estimate. Albert was very conscientious in reviewing the damage and talking to me about the pros and cons of different repair options. We came to agreement on what needed to be done and he presented me with a written cost estimate which I found to be reasonable. So I went ahead and scheduled the work to be done. The repairs were done in 2.5 days, and I was very happy with the results. The area that was damaged looks like factory-quality brand-new paint. See the before and after picture that shows the great quality of their work. It was a pleasure dealing with Albert and all the staff there at Darby's. I can highly recommend them if your vehicle ever needs any body work in the future!

Darby's Paint & Autobody absolutely delivered from start to finish. From the moment I walked in,…read morethe team was warm, professional, and clearly knew their craft. What really set them apart was the communication, I was never left wondering what was happening with my truck. Every step of the repair process, I got updates without even having to ask. A huge shoutout to Albert, this customer service was genuinely exceptional. He was responsive, thorough, and made the whole experience stress-free. That kind of consistent communication is rare and so appreciated. When I picked up my truck, I was floored. It looks brand new. The quality of the work speaks for itself. I couldn't be more satisfied, and I'm grateful to the entire Darby's team for taking such great care of my vehicle, and their customer. If you need bodywork done right, this is the place. Thank you all so much

Eric and Tony are very rude and DO NOT return phone calls. I would choose a different Fix Auto…read moreshop, as they are independent franchisee. We no oversite from the Corporate Franchisor.

Erick Alvarado was amazing and patient with me regarding my car. He was communicative make sure to…read moremake things easier for me

I had to see it to believe it. Got the dent out that was directly on the body line right in the…read moremiddle of the driver's door, The dent was very obvious in this location but Demyan performed his master class magic and got that dent all the way out. You can't tell it was ever there. The price was also super reasonable. Very nice work and highly recommend.

Punctual, great communication, and fast but excellent work. Smoothened out a small ding I had on my…read morenew car in under 30 minutes. A great "good to have" in your contacts. Thanks!