Excellent customer service! We brought our Tesla here after a small accident. We were very…read moreimpressed with the cleanliness of the shop, how quickly they got the parts, and how quickly they fixed our car. They even cleaned our car before pick up. You can't even tell that it was in a collision. I can't say enough great things about Dream Team! Thank you so much!

The team here was top notch in their quality of work and customer service. I am always hesitant of…read morethe quality work from a certified shop but do not hesitate to do business with this shop. They took very good care of my vehicle during repair and cleaned my interior when they didnt have to. Keep it up team! :)

The Best Body Shop in town and now the best Mechanic shop in town! The recently corrected a major…read moreair by another auto shop and I couldn't be happier with their service!!!

I own a nice little '06 Mazda Miata, but at one time it had a not-very-nice moldy smell. In a rare…read morefit of do-it-myself blundering, I pulled off the inner door cover and found some mold, but along with a number of plastic pieces whose job was to hold the cover onto the door. I could never get the inner door cover to snap back into place. I figured a body shop could do this, so I took it to Brian at H & T for an estimate. Estimate, schmestimate... Brian just walked over to my car with a screwdriver and a tool that looked like a cross between a can-opener and a screwdriver. Ten minutes later he was done. He didn't even charge me. Now my Mazda is a lot of fun to drive again. Thanks, H & T!

Great costumer service! Would recommend to all my friends and family. Accurate estimates.read more

FIRST TIME - Car not aligned SECOND TIME - Bumper falls off…read more I got my car repaired or (replaced) here around March 23rd. An 18 wheeler backed up into my parked car. It was taken there from my insurance. First The employee assured me that my car would look brand new and like nothing happened. He then said my whole bumper would be taken off. HE SAID IT WAS BE REPLACED. He said it would take about three weeks because that's what it normally takes. I got my car back in six days. it did not look brand new and the piece that was dented in was still visibly dented in. I took it back and the employee agreed that it did not look properly done. I left my car and I got it back the 2 days later because Aaron said he was waiting for the piece of the bumper. Two weeks later, today, I'm on the highway and my rear bumper falls off. I go to caliber collision and they tell me that, that part is not related to what was done when in fact, you have to takeoff the bumper to fix it and repair it. THEN clip it and screw to secure it. You cannot do it while it's on the car therefore you must tighten something back up once you put it back. There were screws missing and nothing was broken or chipped so it was impossible for anything to have been ripped out as the general manager was trying to say. Telling me it was repaired now not replaced. They tried to tell me that that must've happened after I picked up the Vehicle. I picked it up two weeks ago so something must have been loose two weeks ago for it to come offwhile I'm driving. I did not get rear ended I did not get into no accident. . No one has the time to f**k with me and rip it out and I wouldn't want my car in the shop again! due to work, so there's no reason that I'd lie about this or that I'd want to be doing this. They tell me they can give me the quote for the new repair. I shouldn't have to pay s**t when I just picked up my car and the part that fell off is related to where you guys repaired because there's no way you can repair it without touching that part. I looked under my car, screws were missing and, where the clips go They were still in place, nothing on the bottom was damaged. So nothing was ripped out. I'm thinking since I got my car back in six days that they were moving too fast and must have not tightened it properly, but of course they cannot take accountability and now I have to get it done myself. I messed up and told him I work in construction. I mentioned it because I would notice if anything happened to my car being that I don't park on job sites. So the general manager wanted to use this and say it was my fault and I must have went somewhere. Just called back and said they see warping on the clip holders I would not recommend. The Indian guy, (GM ) And Aaron.

I can't say enough good things about Ocampos Customs Auto Collision Repair & Custom Autobody Paint…read more From start to finish, the experience was smooth and stress-free. After my car was towed to their shop after hours, the driver was able to leave the keys in the drop box and CJ and his team took it from there. They handled everything directly with my insurance company and got me back on the road much faster than I expected. The quality of work was -- the repair and paint work looked flawless, and the attention to detail really shows. If you're looking for a reliable auto body shop in Virginia Beach, or anywhere in Norfolk or the Hampton Roads area, this is the place to go. Whether it's collision repair, insurance work, or custom autobody paint, Ocampos Customs clearly takes pride in their craft and their customer service. Professional, honest, efficient, and locally owned -- I wouldn't hesitate to recommend them to anyone who wants their vehicle handled the right way. Five stars all the way.

After my son's car was rear-ended, we initially took it to a well-known local body shop. They kept…read morethe car for nearly a week, only to tell us they couldn't locate the necessary parts. I reached out to CJ and explained the situation. From the very first conversation, CJ was responsive and reassuring. We spoke on a Wednesday, dropped the car off Monday morning, and by Wednesday it was fully repaired. The turnaround time was incredible, and the quality of service exceeded our expectations. CJ and his team truly went above and beyond. We're so grateful for the professionalism, efficiency, and care they showed. Highly recommend!

Jason and his team did a great job on my car (body work after somebody backed into my drivers…read moreside). Reasonable prices, reasonable turnover time and he was willing to accommodate and not charge me extra when work ran longer than planned. Would definitely recommend and will go back again!

I am so pleased with their work. My SUV's roof had become a real eyesore with badly oxidized paint…read moreand they fixed it to perfection. The estimate was so much less than I had guessed, I added repainting one fender panel that was strangely matte, and they took a lot of effort and pride in redoing the pinstriping all around so that it now looks brand new. I can't say enough for how happy I am with the result- my old car has many years of life to go, and it looks great. Just excellent work for great value. Highly recommended.

I had such an amazing experience the past few weeks and can't thank Leo enough! I came in with a…read moretough situation after a major mechanical failure of my old vehicle, negative equity to deal with, and a tight schedule with work and kids' sports. I felt like finally the universe was on my side as Leo and his team helped me figure out all the fun financials of a low valued trade in and getting into the new-to-me vehicle that my family and I needed. The genuine kindness from Leo and Danny and Fatima (I'm sorry who else's name I may have forgotten) has restored my faith in car dealerships and I may never go anywhere but RK again. If you are in the market for a new vehicle, please do yourself a good service and go to RK Chevy and ask for Leo. He will literally run from building to building, texting you updates as he works on making things happen. Just don't be surprised if you have to beat down a line of other customers who are there to follow up with him. He's that good. As I said the day he handed me my new keys, "It may only be April, but it's LEO seasonnnn!"

Five stars aren't enough for the team at RK Chevrolet!…read more After a string of disappointing experiences trying to find a reliable used car for my child, I was starting to lose hope. That changed the moment I spoke with Moustafa, the sales manager. I explained exactly what I was looking for, and he was refreshingly honest--he let me know it might be tough, but not impossible. Although they didn't have anything at the time, he promised to keep an eye out. Just two days later, I got a text: "I think I found the one." A trade-in had just come in, and he thought it could be the perfect fit. I headed over after work and was introduced to Doug Whitmore, the sales rep who made the entire experience an absolute pleasure. Doug was funny, kind, genuine, and incredibly easy to work with. He made what is usually a stressful process feel simple and even enjoyable. If you're in the market for a new Chevrolet or a dependable used car, do yourself a favor and reach out to Doug Whitmore at RK Chevrolet. He's a true professional who genuinely cares, and I'm confident you'll drive away just as satisfied as I did

My daughter was in a fender bender (someone hit her at the light). Insurance was called and they…read moretold us Caliber Collision would be handling our damage. From beginning to end I felt at ease with it all. Did the initial walk thru and was able to get appointment within a few days to drop off. They coordinated the rental and it was basically there waiting on me, that's how quick it arrived. Within 9 days my daughters vehicle was ready and looked brand new again (it's literally a brand new car). Highly recommend Caliber Collision they were efficient and professional.

I have nothing but accolades for this branch and Aaron and his crew. They work well with our…read moreinsurance company and the repair process was seamless, efficient, and quality repair ensured. Aaron always demonstrated excellent customer service and was amenable to answering my constant litany of questions. It is extremely helpful and a bonus that Aaron is very even keeled and has a very pleasant, personable, calm and patient disposition. Communication was great; we were apprised of the repair process and notified via text, call or email. When things were verbalized to be completed, there was no need to follow up to ensure it had been done, because they hold true to their word. What otherwise could be perceived as a very stressful and inconvenient experience was allayed because of Caliber's top notch service and gold standard. This particular branch works well with Enterprise and based on your specific insurance, Enterprise will pick you up from this location to transport you to your car rental. When your car is ready, you can drop off your rental at Enterprise and Enterprise will drop you off at Caliber, making it super convenient and painless. Contingent upon what repairs are necessary, will determine the repair process duration, as well as obtaining parts etc. Caliber does an initial evaluation and walk through regarding repairs needed, questions are best asked at this point. Be sure to prep your questions to get the most of your time. However, should missed or new questions arise, feel free to reach out to them. They provide updated status of repairs, with sometimes being completed sooner than later. Once repairs are completed, upon receipt, a walk through to ensure repairs are up to standard are done. If not, this is the time to let them know. Post repair process, Caliber will vacuum your car and hand wash it. It's not going to be detailed by any means, but your car will look pristine. Should you have issues at a later date with the repairs, they are under a lifetime warranty at any Caliber location in the U.S. as long as you own the car. Caliber is extremely reliable, they do things right the first time and they take the stress out of the repair process. This is the second time we've utilized their services and on both accounts I have been extremely pleased and felt confident in their skills and work.

Brian, the new owner, is a breath of fresh air when it comes to customer satisfaction and is THE…read morecheat code for excellent customer service. i dropped my car of on a Monday an he told me it would be ready by Friday. On Wednesday he calls me to tell my car is ready for pick up....yep. Dustin worked his magic on my car and when I say it looks better than new IT LOOKS BETTER THAN NEW and I bought my car with 2 miles on the odometer in 2013. I will be dropping my other car off in the coming weeks for a similar job. It really feels good knowing the repairs you're going to receive is going to turn out amazing. To Brian and the awesome crew at Maaco Harpers Rd thank you and see ya soon!

I took my car in and Bruce gave me a rapid estimate. What a great team!…read moreThey rushed my car through so I would have it for the weekend. I can't say enough about the beautiful job they did and how great it was to work with them. You need auto body repair. Look no further. Thank you Bruce and team!

Our windshield replacement went flawlessly. Josh was very communicative and completed the job…read moreprofessionally. Hampton Roads Autoglass provided us the best price. We are extremely pleased with the service we received and would highly recommend this business.

Hampton Roads Autoglass was very responsive, had the best pricing, arrived as scheduled, completed…read morethe job in less than an hour, and did great work. Highly recommended.